Obrigada pela avaliação.

Dear Marcus, thank you for your review, our location is really one of our highpoints.

Hans, obrigada por deixar sua avaliação.

Alena, We feel so sorry about the inconvenience at your room.Our team works very hard every day to make the guest experience better.I would like to say that our team responded to all your requests, I am sorry that it was not enough.We appreciate your compliments for your view and comfortable room.

Dear Mathias, We would like to apologize for all the discomfort this past Saturday, the 15/04/2023. We know how the power outage affected your experience at our Hotel.We would like to explain that we have two energy supply lines through the concessionary company Light, and today we were caught by surprise with technical problems on both lines, causing an external interruption to our Hotel. We did everything possible to reduce impacts, immediately bringing an external generator to work in conjunction with the other two internal generators, in addition to constant requests for repairs to the power company. But unfortunately, the problem was identified hours after the interruption, 8 blocks away from the Hotel, and the repair took about 3 hours after they found it.We appreciate everyone's understanding, and we deeply apologize for this issue. Our entire team worked hard and exhaustively on this, seeking to reduce the impacts on you.

Hi Alzira! We appreciate your comment and your evaluation. We are very surprised and saddened to hear about your impression of our hotel. Our team is dedicated and makes every effort to provide the best we have for our guests, with all affection and care. Our hotel is one of the most traditional in the country. We do periodic maintenance and modernization so that we can be modern, without losing our traditionality. We hope you can give us a new opportunity so that we can prove the best we have: our services, care, security, hospitality and care for all our guests. See you soon! :) Regards,

Olá David! Obrigada pelo seu comentário! Ficamos muoto felizes que tenha curtido nosso hotel e que aproveitou ao máximo nossas acomodações e nossa maravilhos vista da praia de Copacabana! Esperamos que possa retornar em breve! Até lá! :)

Olá, Shane, agradecemos por compartilhar sua avaliação.Estamos à disposição nos nossos canais oficiais de atendimento caso tenha algo mais a compartilhar sobre sua experiência.

Dear Bruno, thank you for sharing your review.We are very glad that you had a nice stay at Rio Othon Palace and enjoyed our location.Your recognition about the service makes us very proud, we aim to offer the best experience to our guests.We remain at your disposal and hope to welcome you again in the future.

Dear Elizabeth, thank you for taking the time to share your impressions on Rio Othon Palace.It's very nice that you had a great time with us. We apologize for the noise from the ongoing renovations at our hotel, we are committed to improving our facilities to ensure a more pleasant experience for all of our guests.We remain at your disposal and hope to have the opportunity to welcome you again after the works at the terrace are completed for a new experience.

Dear Antranig, thank you for sharing your review.We are very glad to learn that you had a nice stay with us.We appreciate your feedback, it's very important so we can keep on improving our services.We remain at your disposal and hope to welcome you again in the future.

Dear Julia, thank you for sharing your impressions on Rio Othon Palace.We are glad to learn you had a nice stay with us and enjoyed so many aspects of the hotel.Your comment will be forwarded to the spa manager and we are sorry that your experience there were not as the standards we would like to offer.We remain at your disposal and hope to welcome you again in the future.

Dear Farhad, thank you for sharing your review.We are sorry that your stay did not meet your expectations. Every comment is very important to us so we can keep on improving and adjusting our services and products.We remain at your disposal and hope to have the opportunity to welcome you again for a 100% experience.

Dear Marvin, thank you for your lovely comment. We are very glad to learn that you and your wife had a nice stay with us and your recognition about the staff makes us very proud.Thank you for recommending the hotel, it's very important to us.We remain at your disposal and hope to welcome you again soon.

Olá, Efraín, agradecemos por compartilhar sua avaliação.Ficamos felizes em saber que você teve uma boa estada conosco.Seguimos à disposição, volte sempre!

Dear Jovencio, thank you for sharing your review.It makes us very happy to know that you had a nice stay at Rio Othon Palace and enjoyed so many aspects of our hotel.We would like to inform you that Rio Othon is constantly improving and we have many renovations planned for this year, which demonstrates our concern with updating our facilities.We remain at your disposal and hope to welcome you again soon.

Dear David, thank you for sharing your impressions on Rio Othon Palace.We are glad to know that you had an excellent stay with us. We appreciate your recognition about the staff, we aim to offer high quality of service and care to our guests and it makes us very proud.We remain at your disposal and hope to welcome you again in the future.

Dear Priscila, thank you for taking the time to share your review.We are very glad to know that you enjoyed our location and we appreciate your recognition about the team, we aim to offer the best experience in care and service and it makes us really proud.We remain at your disposal and hope to welcome you again in the future.

Dear Robert, thank you for sharing your review.We are very glad to know that you had a noce stay at Rio Othon Palace.We remain at your disposal, come back soon!

Olá, Georgia, obrigada por compartilhar sua avaliação.Ficamos felizes que você tenha tido uma boa experiência conosco e seguimos à disposição, volte sempre!

Olá, Mario, obrigada por compartilhar sua avaliação.Lamentamos que alguns aspectos de sua estada não tenham sido de acordo com suas expectativas, estamos à disposição nos nossos canais oficiais de atendimento caso queira compartilhar detalhes de sua experiência conosco.

Olá, Mohammad, obrigada por compartilhar sua avaliação, ficamos muito felizes em saber que você teve uma excelente experiência em nosso hotel.Volte sempre, seguimos à disposição.

Hola Sebastián, gracias por tomarte el tiempo de compartir tus impresiones sobre Rio Othon Palace.Nos alegra mucho saber que tuviste una excelente estadía con nosotros y disfrutó de nuestra vista y ubicación, que son puntos muy positivos entre nuestros huéspedes.Quedamos a su disposición y esperamos darle la bienvenida nuevamente en el futuro.

Olá, Elismar, obrigada por compartilhar sua avaliação.Ficamos felizes em saber que você teve uma boa experiência conosco.Seguimos à disposição, volte sempre!

Olá, Pedro, obrigada por compartilhar sua avaliação.Ficamos felizes em saber que você teve uma boa estada conosco.Seguimos à disposição e esperamos lhe receber novamente, volte sempre!

Dear Moujan, we are very glad to learn that you had a nice stay with us and enjoyed our view.We remain at your disposal and hope to welcome you again in the future.

Dear Kristine, thank you for sharing your impressions on Rio Othon Palace.We are very glad to learn that you had a great experience with us and enjoyed the amenities and breakfast, which is really a highpoint amog our guests.We appreciate your recognition about the staff, we aim to offer high level of service and care and it made us very proud.We remain at your disposal and hope to welcome you again in the future.

Dear Steven, thank you for taking the time to share your impressions on Rio Othon Palace.We are very glad to know that you had a good stay with us and enjoyed our location, which is really privileged and a highpoint amog our guests.We remain at your disposal and hope to welcome you again in the future.

Dear Ingrid, thank you for sharing your impression on Rio Othon Palace.We are sorry that some aspects of your stay did not meet your expectations, your comment will be forwarded to the responsible managers for analysis.We remain at your disposal and hope to have the opportunity to welcome you again for a new experience.

Dear John, we are very glad to read that you had a good experience with us, thank you for sharing your impressions with us.We remain at your disposal and hope to welcome you back in the future.

Olá, Donna, muito obrigada por deixar sua avaliação.Estamos à disposição nos nossos canais oficiais de atendimento caso tenha algo mais que você queira compartilhar conosco.

Dear Juan, thank you for sharing you impressions on Rio Othon Palace.We are sorry to learn that your stay with us did not meet your expectations.We remain at your disposal.

Dear Ouarda, thank you for sharing your impressions on Rio Othon Palace.It's a pleasure to learn that you had an excellent experience with us.We remain at your disposal and hope to welcome you back in the future.

Dear Joseph, thank you for sharing your review.We are very glad to learn that you had a good experience at Rio Othon Palace.We remain at your disposal and hope to welcome you again in the future.

Olá, Maurice, obrigada por compartilhar sua avaliação.Estamos à disposição nos nossos canais oficiais de atendimento caso haja algo mais que você queira compartilhar conosco sobre sua experiência.

Dear Alexander, thank you for taking the time to share your impressions on Rio Othon Palace.We are very glad to know that you had a good experience with us and enjoyed the view and our spa.We remain at your disposal and hope to have the chance to welcome you again in the future.

Olá, Natercia, agradecemos por dedicar seu tempo a deixar sua avaliação. Estamos à disposição nos nossos canais oficiais de atendimento caso haja algo mais que você queira compartilhar conosco sobre essa avaliação.

Dear Mercedes, thank you for taking the time to share your impressions of the hotel.We are sorry to read that your experience was not as expected. We are always attentive to points of possible improvements and feedback from our guests is a very important resource in this search, your comment will be forwarded to the responsible team.We remain at your disposal.

Dear Christopher, we are delighted to know that you had an excellent stay at Rio Othon Palace and are already thinking about your next visit.We dedicate ourselves daily to offering the best experience to our guests and your comment fills us with pride, thank you for taking the time to share it.We remain at your disposal and are looking forward to welcome you again.

Dear Stephan, thank you for sdharing your impressions about Rio Othon Palace, we are very glad to learn that you had an excellent experience with us.We hope to welcome you back soon.

Olá, Enes, obrigada por deixar sua avaliação.Estamos à disposição nos nossos canais oficiais de atendimento caso haja algo mais que você compartilhar conosco sobre sua experiência no hotel, estamos sempre em busca de possíveis pontos de melhoria e o retorno de nossos hóspedes é muito importante para nós.

Dear Benjamin, thank you for taking the time to share your impressions on Rio Othon Palace.We are glad to know you enjoyed our location and we thank you for your feeback about the check in, our team aims to offer the best experience to our guests and it is very important for us to know how our guests feel so we can continually improve and adjust our products and services. We remain at your disposal and we hope to welcome you back soon.

Dear guest, we are very glad that you enjoyed your stay at Rio Othon Palace. We aim to offer the best experience to our guests and your comment makes us really proud, thank you for taking the time to share your impressions with us.We remain at your disposal and hope to welcome you again soon.