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Bewertungen von The Steveston Cafe & Hotel

2.5 out of 5
The Steveston Cafe & Hotel
12111 3rd Avenue, Richmond, BC

Bewertungen

7,8

Gut

133 von insgesamt 359 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
118 von insgesamt 359 Gästebewertungen haben eine Bewertung von 8 - Gut" "
50 von insgesamt 359 Gästebewertungen haben eine Bewertung von 6 - Okay" "
34 von insgesamt 359 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
24 von insgesamt 359 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,6/10

Personal & Service

7,0/10

Ausstattung

7,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Martina

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ein super tolle Umgebung zum entspannen
Aufenthalt von 2 Nächten im April 2024
Antwort von Steveston Hotel Team am 24. Apr. 2024
Thank you for the kind review! We are glad you enjoyed your stay in Steveston with us. Thank you,

10/10 – Hervorragend

Karina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel hat eine zentrale Lage an der Promenade. Man kommt gut mit dem Bus von Vancouver aus dorthin. In der Nähe ist u.a. ein kleiner schöner Park. Das Zimmer war sauber und das Personal freundlich. Im Preisvergleich zu anderen Unterkünften kann man nichts falsch machen. Es ist aber natürlich nicht vergleichbar mit 4 Sterne Hotels. Das weiß man aber vorher.
Aufenthalt von 2 Nächten im September 2023
Antwort von Steveston Hotel Management am 19. Sept. 2023
Liebe Karina,Vielen Dank fuer die tolle Beurteilung. Wir freuen uns zu hoeren, dass Steveston mit seinem Charme ueberzeugt hat und unser gemuetliches kleines Hotel zu einem erfolgreichen Urlaub beitragen konnte.Vielleicht bis bald einmal

10/10 – Hervorragend

Sabine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekt für den ruhigen Zwischenstop am Flughafen
Nur 30 Autominuten vom Flughafen Vancouver entfernt und trotzdem ein ruhiges, erholsames Fleckchen am Meer.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Steveston Hotel Team am 28. Juni 2023
Thank you! We are glad you enjoyed your stay with us in Steveston!

6/10 – Okay

Thomas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Schlafen über Party Location.
Leider war uns nicht klar, das die Zimmer direkt über einer lauter Bar waren, die bis 02:00 Party machte. Geräuschkulisse war heftig laur.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Steveston Hotel Management am 9. Juni 2022
Hi there, We apologize for the noise from the bar. We are hoping to find a solution for it soon.

6/10 – Okay

Leroy, Düsseldorf

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Hotel ist in toller Lage direkt am Hafen. Aber sehr in die Jahre gekommen. Es beginnt jedoch eine Renovierung. Habe die Gespräche der Planer mitbekommen. Wird also alles NEUER :-)
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Manager am 7. Nov. 2018
Dear Leroy, Thank you for your feedback. You heard correctly, we are currently undergoing a rejuvination project that will include renovations of our guestrooms, public spaces, and amenities, to be completed in Spring 2019. We hope to welcome you back then. Management

6/10 – Okay

Scott

Gut: Sauberkeit und Personal & Service
best place to stay in Steeveston!
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Daisy

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The bed was very uncomfortable as well as the pillows.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Steveston Hotel Team am 13. Mai 2024
Thank you for the kind review. We are sorry that the bed and pillows weren't comfortable for you!

6/10 – Okay

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s a vintage motel. Rooms are dated as such most notably the bathtub tile is in need of regrouting to freshen up it’s appearance. Bedding was very comfortable. TV was good. Air conditioner worked well. Room had a ceiling fan too. No refrigerator or microwave in room. Ice was available from the liquor store below at no cost. There is no elevator and rooms are on the second floor. The location is great. Seaside tourist area. I would stay here again. Note that there is a bar below the hotel. Our room was over the liquor store so it was quiet. When we went into the bar it was very loud with people having a great time.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Steveston Hotel Team am 13. Mai 2024
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston.

10/10 – Hervorragend

James, Sunnyside

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a great location with a cafe and bar below. It is walking distance to shopping, restaurants and pier.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Steveston Hotel Team am 13. Mai 2024
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston.

10/10 – Hervorragend

Bonita

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love this hotel! It’s got so much character. It’s in a great location, near the Cannery Museum , the boardwalk along the river and Gary Point park. The staff always are amazing - going above and beyond. If you want a modern vibe where your room looks like every hotel you’ve ever seen, this is not your place. But for folks who want a different experience, this is your place.
Aufenthalt von 1 Nacht im April 2024
Antwort von Steveston Hotel Team am 13. Mai 2024
Thank you for the very kind comments! We are glad you enjoyed your stay with us in Steveston!

10/10 – Hervorragend

Andy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were very early to check in (got off a cruise ship), but the property manager had the room cleaned and ready for occupancy very quickly. Thanks so much ! The Steveston area was originally a Japanese fishing village and was very quaint and interesting. I didn't even feel like I was in Vancouver ! There are museums, shops, a lot of restaurants, a waterside to walk along and very close to the airport. An excellent location.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Steveston Hotel Team am 13. Mai 2024
Thank you for the very kind comments. We are glad you enjoyed your stay with us in Steveston!

4/10 – Schlecht

Trevor

Gut: Sauberkeit
Room was right above the bar that had loud music until 2:00 am. Earplugs supplied were insufficient
Aufenthalt von 1 Nacht im April 2024
Antwort von Steveston Hotel Team am 3. Mai 2024
Thank you for the review. We apologize for the noise. We are trying to find a solution for this.

8/10 – Gut

Jim

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
I love the area and good walking close to docks. Staff were excellent.
Aufenthalt von 1 Nacht im April 2024
Antwort von Steveston Hotel Team am 1. Mai 2024
Thank you for the kind review! We are glad you enjoyed your stay in Steveston with us.

6/10 – Okay

Marion

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Immediately above a pub. Cancelled our second night and went to a different location because the music was IN our room til 2am on a Friday night and we just couldn’t do it a second night. Rooms themselves are nice. But you won’t get rest on a weekend or during the playoffs apparently!
Aufenthalt von 2 Nächten im April 2024
Antwort von Steveston Hotel Team am 29. Apr. 2024
Thank you for your feedback. We apologize for the noise from our pub. The only rooms above the bar are our 2 bedroom suites but we understand the frustration about the noise.

4/10 – Schlecht

Christine

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An old hotel is fine. An old hotel where your room is above the bar and there is a live band -whoops! - that plays until 3 and they offer you ear plugs is awful. An old hotel where it takes, literally, 15 minutes to get lukewarm water is inexcusable. An old hotel where the toilet doesn’t flush and you tell the staff at 9 and it still isn’t fixed by 8 when you return, is inexcusable. A staff that ‘cleans’ your room by taking away a few obviously used towels and only half the garbage is very poor. And charging $60 to your bill on top of the quoted room cost for an extra person when you have included that person in your original search should be illegal. I’ve booked through Expedia many times and always trusted their reviews. I will think harder next time.
Aufenthalt von 2 Nächten im April 2024
Antwort von Steveston Hotel Team am 22. Apr. 2024
Hi there,We are sorry that you had a negative experience while staying with us. We will review all these complaints with our front desk team and housekeeping team so that they don't happen again.

8/10 – Gut

Hung

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
near beach good location
Aufenthalt von 2 Nächten im April 2024
Antwort von Steveston Hotel Team am 15. Apr. 2024
Thank you for the kind review. We are glad you enjoyed your stay in Steveston with us.

10/10 – Hervorragend

Kelly

Gut: Sauberkeit und Personal & Service
Great location a d very friendly staff!
Aufenthalt von 1 Nacht im April 2024
Antwort von Steveston Hotel Team am 15. Apr. 2024
Thank you for the kind review. We are glad you enjoyed your stay in Steveston with us.

10/10 – Hervorragend

Murray

Gut: Ausstattung
The pub was over 100 years old and you could feel the history
Aufenthalt von 1 Nacht im März 2024
Antwort von Steveston Hotel Team am 2. Apr. 2024
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston.

10/10 – Hervorragend

Grant

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Steveston Hotel Team am 25. März 2024
Thank you for the kind review. We are glad you enjoyed your stay in Steveston with us.

10/10 – Hervorragend

Pam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cute old little hotel, unfortunately loss of power over night made for no hot water !
Aufenthalt von 2 Nächten im März 2024
Antwort von Steveston Hotel Team am 25. März 2024
Thank you for the kind review! We are sorry that you didn't get the best experience due to the power outage. Hopefully you can come back soon! Thank you,

6/10 – Okay

Larry

Mit Haustieren gereist, Mit der Familie gereist
So the good, the location is amazing! Right beside cannery and fisherman’s wharf. The staff was super helpful and pleasent. The pizza place( Steveston pizza co.) right across the street was really good. The bad , unfortunately someone was smoking in the hotel all night and made for an unpleasant night. The staff tried to get him to stop but once they left the lobby/front desk he just kept on puffing away. The hotel doesn’t have anyone at front desk as far as we can tell over night. The manager was super apologetic and helpful after the fact. So all in all the hotel was fine and simple with a great location but think they could have someone over night for issues that arise.
Aufenthalt von 1 Nacht im März 2024
Antwort von Steveston Hotel Team am 25. März 2024
Thank you for the kind review. We are so sorry for what you experienced while staying with us. Hopefully if you choose to stay with us again it will be a better experience.Thank you,

4/10 – Schlecht

Todd

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Checked in late in evening so expected staff would be minimal, the person looking after the check in also managed the liquor store downstairs. Once I got into the room I could not get the heater to work but fell asleep anyway. In the morning I had discovered a mouse had attacked my wrapped sandwich on the desk in the room. I left around 7:00 am and was only able to report it to the hotel when staff arrived around 9:00am. They were friendly about it but what was done is done.
Aufenthalt von 1 Nacht im März 2024
Antwort von Steveston Hotel Management am 21. März 2024
Thank you for letting us know about your experience with us. We apologize for what you experienced and we are working with our pest control company about this.

10/10 – Hervorragend

sadie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Steveston Hotel Team am 15. März 2024
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston.

2/10 – Ungenügend

Melanie

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Steveston Hotel Manager am 15. März 2024
Hi Melanie,We are sorry to hear that your stay with us wasn't great. Can you please send a message to us directly and let us know what we can do better?Thank you,

10/10 – Hervorragend

Cesar

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nive
Aufenthalt von 1 Nacht im März 2024
Antwort von Steveston Hotel Team am 14. März 2024
Thank you for the kind review. We are glad you enjoyed your stay with us in Steveston.

10/10 – Hervorragend

Leilani

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location. Property is dated, but that's part of the charm.
Aufenthalt von 1 Nacht im März 2024
Antwort von Steveston Hotel Team am 11. März 2024
Thank for the kind review. We are glad you enjoyed your stay in Steveston with us.Thank you,

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Steveston Hotel Team am 21. März 2024
Thank you for the kind review. We are glad you enjoyed your stay with us.

10/10 – Hervorragend

Kourtney

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
SUCH cute lil hotel! Loved everything about it. Very clean and close to amenities. Will definitely be back
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Steveston Hotel Team am 24. Feb. 2024
Thank you for the very kind review! We are so glad you enjoyed your stay with us in Steveston. We hope to see again soon!

2/10 – Ungenügend

Terrance

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Zustand der Unterkunft
Unbelievably noisy. If you want to sleep, don’t book this hotel. Super loud music pumped and thumped underneath our room all night. The noise in the hallways and adjoining rooms was also keeping us from sleeping. While it’s charming in the sense that it’s historic, it has zero sound proofing and was the noisiest overnight stay I’ve ever had. Too bad too as the room was otherwise decent. If you’re going to be up partying downstairs all night then go for it, but if you actually want to sleep, don’t stay here.
Antwort von Steveston Hotel Team am 20. Feb. 2024
Hi there,Thank you for your feedback. Unfortunately, the Two Bedroom Junior Suite is our only room type that is directly above our bar. We do try to make sure that is stated everywhere that this room type is noisy. Every other room type is not above our bar and quiet.

10/10 – Hervorragend

Denis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Above and beyond
This is a wonderful location and so convenient to the airport and Tsawwassen Ferry terminal. I was unable to make my last reservation due to a delayed flight. Even though the time limit had expired they still refunded me! travel to Alberta from BC frequently and this gesture has made be a very loyal customer. How refreshing to be treated like this! Thank you! Sincerely.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Steveston Hotel Team am 15. Feb. 2024
Thank you so much for the kind comments! We are so glad you enjoyed your stay in Steveston with us and hope to see you again soon!

10/10 – Hervorragend

Gillian, Sechelt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were great. Really accommodating!!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Steveston Hotel Team am 7. Feb. 2024
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston!

10/10 – Hervorragend

Serguei

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Steveston Hotel Team am 22. Jan. 2024
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston.

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Steveston Hotel Team am 9. Jan. 2024
Thank you for the kind review! We are glad you enjoyed your stay with us.

8/10 – Gut

Andy

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Steveston Hotel Team am 22. Jan. 2024
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston.

8/10 – Gut

Anna Maria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Softer towels, I need an elevator but okay for most people. Need blackout curtains, tyb too deep to get in or out for some people. The mattress was very comfortable.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Steveston Hotel Team am 9. Jan. 2024
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston. We appreciate your feedback.

6/10 – Okay

edward

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Location, firm beds very good. Place has seen better days, rugs in poor condition, paint blisters on walls, small screen TV didn't work, and killed a silverfish (insect) in bathroom. Quiet because nobody else was staying near us. Their restaurant was closed for breakfast (staff shortage) but pub next door was great for family dinner, food and server very good.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Steveston Hotel Team am 9. Jan. 2024
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston. We appreciate your feedback and will review with our management team.

10/10 – Hervorragend

Rolando

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Steveston Hotel Team am 12. Dez. 2023
Thank you for the very kind review! We are glad you enjoyed your stay with us in Steveston.

8/10 – Gut

Pamela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
tranquille, propre et proche de tout
Aufenthalt von 3 Nächten im November 2023
Antwort von Steveston Hotel Team am 13. Nov. 2023
Thank you for the kind review, We are glad you enjoyed your stay in Steveston!

4/10 – Schlecht

jeana

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Won't stay again
It was clean an d centrally located. Not ADA accessible...long stairs to rooms. The room was small and overly deodorized. I suppose you could say the it had character.
Aufenthalt von 2 Nächten im November 2023
Antwort von Steveston Hotel Team am 13. Nov. 2023
Thank you for the kind review. We are glad you enjoyed your stay with us in Steveston.

10/10 – Hervorragend

Tessa

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
It was my second stay at the Steveston Hotel and the service is great every time. Staff are beyond friendly and helpful.
Aufenthalt von 1 Nacht im November 2023
Antwort von Steveston Hotel Team am 7. Nov. 2023
Thank you for the kind review! We are glad you enjoyed your stay with us.

8/10 – Gut

Christina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would stay here again
The staff at the Steveston Cafe and hotel are amazing!! Be prepared the walls are very thin so you will hear your neighbors, but the deluxe rooms are huge and gorgeous!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Steveston Hotel Team am 28. Okt. 2023
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston with us.We hope to see you again soon.

8/10 – Gut

Hung

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im September 2023
Antwort von Steveston Hotel Team am 12. Okt. 2023
Thank you for the kind review. We are glad you enjoyed your stay with us in Steveston.

6/10 – Okay

Megan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Steveston Hotel Team am 6. Okt. 2023
Thank you for the kind review. We are glad you enjoyed your stay with us in Steveston.

8/10 – Gut

WAYNE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Steveston Hotel Team am 4. Okt. 2023
Thank you for the kind review. We are glad you enjoyed your stay in Steveston.Thank you,

8/10 – Gut

tom

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots of restaurants and close to the pier
Aufenthalt von 1 Nacht im September 2023
Antwort von Steveston Hotel Team am 2. Okt. 2023
Thank you for the kind review. We are glad you enjoyed your stay in Steveston with us.Thank you,Steveston Hotel Team

10/10 – Hervorragend

claire

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved everything about the hotel
Aufenthalt von 1 Nacht im September 2023
Antwort von Steveston Hotel Management am 26. Sept. 2023
Thank you Claire, we are happy to hear you had a great stay

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im September 2023
Antwort von Steveston Hotel Team am 20. Sept. 2023
Thank you for the kind review. We are glad you enjoyed your stay with us in Steveston.

8/10 – Gut

Michael

Aufenthalt von 1 Nacht im September 2023
Antwort von Steveston Hotel Team am 19. Sept. 2023
Thank you for the kind review! We are glad you enjoyed your stay with us in Steveston.

10/10 – Hervorragend

Patrick

Gut: Sauberkeit und Personal & Service
The hotel was in a great location, right by the waterfront with plenty of choices for dining, however, be aware that everything shuts down fairly early. Most restaurants were closed at 8 pm. There are a few pubs that are open later, but be warned. Hotel is a little dated, but in good condition and very clean, with a wonderful staff
Aufenthalt von 2 Nächten im September 2023
Antwort von Steveston Hotel Team am 14. Sept. 2023
Thank you for the very kind review! We are so glad you enjoyed your stay in Steveston with us!

8/10 – Gut

Ryan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed in a larger room, it was divided. With a bathroom in the middle. Two beds on one side, and one on the other. We arrived a bit earlyand checked in. Geeat area to walk, lots of food options. Cool bar on ground floor. All room up stairs, steep stairs.. beds were not very comfortable. But it worked for us. Me 50, dad, 80, kid 29. Short drive to airport.
Aufenthalt von 1 Nacht im September 2023
Antwort von Steveston Hotel Team am 12. Sept. 2023
Thank you for the kind review! We are glad you enjoyed your stay in Steveston with us.Thank you