Dear Aldo,I didn't really understand which was the problem that led you to leave such a bad an low score, overall because you are telling that you didn't stay at NH Ravenna.If you made a wrong reservation what can you impute to us?If there was an error in the date of the stay you could let us know before and with pleasure we could have found the best and proactive solution for you.I think it is not fair to leave a bad review for an hotel where you did not stay and had any experience with.Please do not hesitate to contact me for any other information or need.Best regardsBarbara SedazzariGeneral Manager NH Ravenna

Dear Minari,first of all thank you for having chosen NH Ravenna for your stay, and thank you to share your experience on Hotels.com.I hope to welcome you again at NH Ravenna and I wish you my,Best regards,

Dear Guest, first of all thank you for having chosen NH Ravenna for your stay, and thank you to share your experience on Expedia.com. We are really sorry if we were not able to meet your expectation. Best regards

Dear Guest, first of all, thank you for your preference and for choosing our hotel in Ravenna and we are pleased that your stay was nice. Thank you for taking precious time in reviewing our hotel. Your satisfaction is our source of pride and prestige. Best regards

Gentile Ospite, grazie per la Sua recensione e per il tempo dedicatoci. Siamo felici che abbia avuto un buon soggiorno presso la nostra struttura. Cordiali saluti

Dear Guest, First of all, thank you for your preference and for choosing our hotel in Ravenna and we hope that your stay was nice. Thank you for taking precious time in reviewing our hotel. Your satisfaction is our source of pride and prestige. Best regards

Dear Josef, first of all, thank you for your preference and for choosing our hotel in Ravenna and we hope that your stay was nice. Thank you for taking precious time in reviewing our hotel. Your satisfaction is our source of pride and prestige. Best regards .

Dear Josef, first of all, thank you for your preference and for choosing our hotel in Ravenna and we hope that your stay was nice. Thank you for taking precious time in reviewing our hotel. Your satisfaction is our source of pride and prestige. Best regards .

Sehr Gaeste, mittlerweile danke für die Bevorzugung von uns als Ihr Referenzhotel in Ravenna, aber vor allem Danke, dass du deine kostbare Zeit gewidmet hast, unsere Struktur zu überprüfen. Ihre Zufriedenheit ist für uns eine Ursache von Stolz und Stolz. Wir freuen uns, dass Sie einen schönen Aufenthalt hatten.

Sehr freundliche Herr / Frau Gast, In der Zwischenzeit, vielen Dank für die Gunst von uns als Ihr Referenzhotel in Ravenna, aber vor allem vielen Dank für Ihre freundlichen Worte. Wir freuen uns, dass Sie einen schönen Aufenthalt hatten.

Dear Thosten, First of all, thank you for your preference and for choosing our hotel in Ravenna. Thank you for taking precious time in reviewing our hotel. Your satisfaction is our source of pride and prestige. Enjoy your stay and do not hesitate to contact us for any need

Dear Erica,thank you very much for your kind feedback and last stay here at NH Ravenna.I am more than pleased to inform you that we have started a partial restyling of the rooms, especially for those of superior type.So I kindly invite you to come back soon in order to experience all our news.Warmest regardsBarbara Sedazzari General ManagerNH Ravenna

Dear guest,I am sorry you had some issues with the machinery noise in your room. I will immediately inform the head of maintenance to make a check.I hope you will have a new chance to come back and stay at NH Ravenna in the future.Warmest regardsBarbara SedazzariGeneral ManagerNH Ravenna

Dear Alexandru,thank you very much for your excellent review and for your last stay at NH Ravenna.Hoping that you will have a new occasion to come back I send mywarmest regardsBarbara Sedazzari General ManagerNH Ravenna

Dear Liduina,thank you very much for your kind review and for your stay at NH Ravenna.We do hope you will soon have a new occasion to come back and visit us again.Warmest regardsBarbara SedazzariGeneral ManagerNH Ravenna

Dear Marco,thank you for your renovated preference for NH Ravenna and thank you also for your precious and positive feedback.I have to inform you that is still possible to park the car in the square located in front of the hotel entrance and we also offer our guests some special rates to park the car for one or for a few days.I hope you will have a new occasion to come back one day.Warmest regards Barbara SedazzariGeneral ManagerNH Ravenna

Gentilissima Rebecca,grazie di cuore per la Sua positiva recensione e per aver scelto di soggiornare presso l'NH Ravenna.Spero abbia presto occasione di tornare a trovarci.Un caro salutoBarbara SedazzariGeneral ManagerNH Ravenna

Dear Ryuichiro,thank you very much for your kind review, also on behalf of the NH Ravenna team!We hope you will soon have a new occasion to come to visit us again.Warmest regardsBarbara SedazzariGeneral Manager NH Ravenna

Dear Angelica,thank you very much for your kind review and for your last stay here at NH Ravenna.I am sorry for what you are telling about someone at the breakfast service. Please do not hesitate to contact me directly if you would like to deepen what happened.Warmest regardsBarbara SedazzariGeneral Manager NH Ravenna

Dear Fiora,It is a great pleasure to read your review and precious feedback.We are so glad that you appreciated the experience and we do hope that you will keep with you the remind of it.Hoping that you will soon have the occasion to come to visit us again at the NH Ravenna we send our warmest regards.Barbara SedazzariGeneral ManagerNH Ravenna

Dear Sandeep,thank you for your kind feedback. We are so sorry you had issue with the wi-fi internet connection. We changed the provider recently and we had some problems initially, just for few days, but everything is working correctly now.As for the restaurant it was closed only for 5 days for Christmas holidays but the bar was open continuously.I remain at your complete disposal for any further information or need.Warmest regardsBarbara SedazzariGeneral ManagerNH Ravenna

Gentilissima Alessandra,La ringrazio per la Sua positiva recensione e per aver scelto l'NH per il Suo ultimo soggiorno a Ravenna.Qualora avesse chiesto cuffia e ciabattine con immesno piacere gliene avremmo fornite, normalmente sono in dotazione nelle Suite e nelle camere Superior.Spero abbia presto occasione di tornare a trovarci.Un cordiale saluto Barbara SedazzariGeneral ManagerNH Ravenna

Dear Tito,thank you very much for your kind feedback and for your last stay at NH Ravenna.We are really sorry for the inconvenience with the wifi, we have recently moved to another provider and we have had some issues at the beginning of the new partnership.We hope you will have a new change to come to visit us again.Warmest regardsBarbara SedazzariGeneral ManagerNH Ravenna

Dear Leonard,first of all I would like to thank you for your stay at NH Ravenna and for your review.As you have said in your comment the noise came from the outside of the hotel (trash collectors) so it was out of our control.I am really sorry for this inconvenience but unfortunately we couldn't do anything to avoid this issue.Hoping that you will have a new occasion to come back to visit us.Warmest regardsBarbara Sedazzari General Manager NH Ravenna

Dear Ashish,thank you very much for your kind review and for your stay at NH Ravenna.I would like to inform you that at the end of October we cannot operate the air conditioning according to the municipal regulation. What's more when you booked the room you clearly knew the rate you were supposed to pay so in my opinion it is not fair to make an subjective comment on the price paid because your expectations weren't satisfied.Best regardsBarbara SedazzariGeneral ManagerNH Raavenna

Dear Izel,thank you for your kind feedback and for your last stay at NH Ravenna.I am sorry for the AC, I confirm that we have a centralized system even if our guests may manage the temperature from each room.In any case the AC should be working (as per the city hall assumptions) on Oct. 25th.I hope you will have a new occasion to come back in the future.Kindest regardsBarbara SedazzariGeneral ManagerNH Ravenna

Dear Susan,thank you very much for your positive feedback and for your last stay at NH Ravenna.We all look forward to welcoming you again here very soon.Kindest regardsBarbara Sedazzari

Dear Michele,I wish to thank you for you amazing review and overall for your choice to stay at NH Ravenna. I hope you will have a new occasion to come back in the future. Warmest regards Barbara Sedazzari General Manager NH Ravenna

Dear William,also on behalf of my collegue of the front office I wish to thank you so much for your precious words of appreciation.We do hope to welcoming you again very soon in the future.Warmest regardsBarbara Sedazzari General Manager NH Ravenna

Dear Chelsea,thank you for your feedback and for your last stay at NH Ravenna.Unfortunately at the end of October we cannot operate the air conditioning according to the municipal regulation. I hope you will have a new chance in the future to come to visit us again.Warmest regardsBarbara SedazzariGeneral Manager NH Ravenna

Dear Nitza, thank you very much for your precious words of appreciation. Thank you also for your positive feedback on the excellent breakfast service. I do hope you will come back to visit us again at NH Ravenna one day. Warmest regards Barbara Sedazzari General Manager NH Ravenna

Dear Jeanne,I wish to thank you very much for your positive feedback and overall for your last stay at NH Ravenna.I am so glad you appreciated our central and strategic position.I do hope you will soon have the occasion to come to visit us again in the future.Warmest regardsBarbara SedazzariGeneral ManagerNH Ravenna

Dear Brian,our guests satisfaction is our greatest goal!I am so happy to read that you had a great experience at NH Ravenna and also on behalf of my team I wish to thank you for your precious words of appreciation.I hope you will have a new change to stay here at NH Ravenna in the future.Warmest regardsBarbara SedazzariGeneral ManagerNH Ravenna

Dear Susan,thank you very much for your kind review and for your stay at NH Ravenna.I hope you will soon have the occasion to come back one day.Warmest regardsBarbara SedazzariGeneral ManagerNh Ravenna

Dearest Jonathan,I wish to thank you personally for your precious words towards the hotel and overall the staff.I will be sharing with them you amazing feedback, our guests satisfaction represents our greatest goal and I am really glad that you had a positive experience at NH Ravenna.We look forward to welcoming you again in the future with our usual warmth.Kindest regardsBarbara SedazzariGeneral ManagerNH Ravenna