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Bewertungen von Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 out of 5
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia

Bewertungen

8,0

Sehr gut

474 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
230 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
136 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
74 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
90 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,4/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Tnia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was amazing !
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Royalton Chic Punta Cana am 25. Mai 2024
Dear Tnia, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

4/10 – Schlecht

Patricia

Mit der Familie gereist
Gut: Zustand der Unterkunft
The drinks were very weak and I believe their alcohol was watered down. Our A/C didn’t work and it was hot. We reported it frequently. They arranged a dinner to make up for it. When we arrived it wasn’t ready and had to wait 20 minutes. I did like it was my birthday and they had a banner on the door.
Aufenthalt von 7 Nächten im März 2024
Antwort von Royalton CHIC Punta Cana Team am 23. Mai 2024
Dear Patricia,We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

8/10 – Gut

Isaiah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Royalton CHIC Punta Cana Team am 22. Mai 2024
Dear Isaiah,Your review of Royalton CHIC Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton CHIC Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 – Gut

LaShawn

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royalton Chic Punta Cana am 21. Mai 2024
Dear Lashaw, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

10/10 – Hervorragend

Peter

Mit der Familie gereist
Great vacation celebrating our anniversary. Weather was amazing with a nice breeze. Staff was super friendly. Entertainment by pool all day and night shows were fun. Our Butler Billy Joel was great. He made sure we were happy and having a great time. He made our anniversary so special. Restaurants were great also. A lot of choices. The Diamond Club lounge staff were also very pleasant. We would love to return again soon. We recommend this hotel Royalton CHIC to anyone who is looking to relax and have a good time. Rooms are very modern and clean. We were in a diamond club presidential suite and it was very nice and roomy with two balconies. The grounds are beautiful and hotel is just the right size. Rooms were close to restaurants, pools and beach which was nice. Had a wonderful stay at the Royalton CHIC. Will return soon.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Royalton Chic Punta Cana am 20. Mai 2024
Dear Peter, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

10/10 – Hervorragend

Jacques

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing fun hotel employees and service impeccable !
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Royalton Chic Punta Cana am 19. Mai 2024
Dear Jacques, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

2/10 – Ungenügend

Nyasha

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I spent 4 nights at this property and was completely disappointed. Paid for a private dinner and was served spoiled lobster!! The head chef came out to smell it and said “it’s not that bad”! I was in complete shock. The resort manager did not want to reimburse for the cost of now a ruined dinner and instead served us food from a restaurant that we could have eaten from for free. The entire trip was a blow. We paid for a presidential suit with balcony. The balcony was facing the back of the building with no view of anything. I wouldn’t recommend this property to anyone. A complete waste of money.
Aufenthalt von 4 Nächten im April 2024
Antwort von Royalton CHIC Punta Cana Team am 16. Mai 2024
Dear Nyasha,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton CHIC Punta Cana. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,

8/10 – Gut

Cohen Eldin Gregory

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is very inviting with its vibrant atmosphere. Friendly staff!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Chic Punta Cana am 15. Mai 2024
Dear Cohen, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

10/10 – Hervorragend

Terry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Chic Punta Cana am 15. Mai 2024
Dear Terry, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

8/10 – Gut

Jeffrey

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was very good. The dining experience could have been better.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton CHIC Punta Cana Team am 14. Mai 2024
Dear Jeffrey,Your review of Royalton CHIC Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton CHIC Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 – Hervorragend

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was awesome party vibes food was great just a all around 10!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton Chic Punta Cana am 14. Mai 2024
Dear Jason, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

8/10 – Gut

Deven

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The overall ambience
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton CHIC Punta Cana Team am 10. Mai 2024
Dear Deven,We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 – Hervorragend

Luisa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The restaurants were all delicious. I really enjoyed the foam party!
Aufenthalt von 5 Nächten im April 2024
Antwort von Royalton CHIC Punta Cana Team am 8. Mai 2024
Dear Luisa,We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 – Hervorragend

Christopher BLAIR

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort was great and all of the staff was great. We were Dimond Club guest that came with a butler. Our bulter Gabriel was Great he absolutely made everything easy and made sure we didn't go without. Made all of our reservations and checked in on us often both in person and text. Definitely above and beyond.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton Chic Punta Cana am 7. Mai 2024
Dear Christopher Blair, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

6/10 – Okay

Aljemall

Mit dem Partner gereist
Gut: Personal & Service
Very slippery floors due to the humidity. Mold was found on our mattress. But over all a nice resort. The staff are friendly funny and accommodating. The housekeeping staff are amazing. Our room always smelled fresh and was very clean. We did encounter a bartender who was rude to my husband and I. But the bartender Torres was fantastic and made the best drinks! Angel was our butler and kept us informed and made dinner reservations for us. He was also kind enough to send a birthday cake to celebrate my birthday. The concierge made sure we always had what we needed and were very professional. The sports bar has awesome food and great music. I would just suggest putting AC in the sports bar. Although we had fun we were extremely hot. They will try to sell you a promotion and the heavy white guy with the blue suede shoes was nice at first but was kind of rude when we didn’t accept his offer. We probably won’t be back but we would like to Thank the Royalton Chic for their hospitality.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton CHIC Punta Cana Team am 7. Mai 2024
Dear Aljemall,We would like to thank you for sharing your impressions with us of your stay at Royalton CHIC Punta Cana.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 – Hervorragend

Amy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Royalton Chic Punta Cana am 6. Mai 2024
Dear Amy, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

8/10 – Gut

Nelson

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton CHIC Punta Cana Team am 9. Mai 2024
Dear Nelson,We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 – Hervorragend

Jailene, Bronx

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me encantó, es un hotel pequeño pero el personal es bien amable y simpático. En todo momento estuvieron atentos. La comida estaba buena. El restaurante italiano y el hunter steak muy buena estaba la comida.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royalton Chic Punta Cana am 3. Mai 2024
Dear Jailene, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

8/10 – Gut

Tasia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Royalton Chic Punta Cana am 3. Mai 2024
Dear Tasia, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

8/10 – Gut

Shayla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the property. Staff were amazing
Aufenthalt von 4 Nächten im April 2024
Antwort von Royalton Chic Punta Cana am 2. Mai 2024
Dear Shayla, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

4/10 – Schlecht

Shulem Yehudah Jacoby

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was my worst all inclusive experience ever!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Royalton Chic Punta Cana am 1. Mai 2024
Dear Shulem,We would like to thank you for sharing your impressions with us of your stay at Royalton CHIC Punta Cana. I am saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

4/10 – Schlecht

Amber

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Marie would be the only reason I return if I came back. She was absolutely amazing and attentive! She welcomed us with a smile and kind words every day ALL day!! It was a blessing to have her as our butler! The room AC did mess up a lot so we were hot at night and the sheets were damp every day. The food was always cold except at Munchies. Munchies and diamond club area were the only good places to eat. Everything else was not well prepared or seasoned.
Aufenthalt von 4 Nächten im April 2024
Antwort von Royalton Chic Punta Cana am 30. Apr. 2024
Dear Amber,We would like to thank you for sharing your impressions with us of your stay at Royalton CHIC Punta Cana. I am saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

4/10 – Schlecht

Chad

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
This was by far the worst place i stayed. Wish for better had high hopes. I read reviews having this place pretty high did not jave the same experience. Food was not good at all pretty sure my stomach issues forntqo days in a row was food poisoning. The staff is real pushy about upgrading to diamond service qhich is real.annoying to me. The pool had scum visibly floating in it wvery day. Now for the good the pool attendants the ladies gwtting drinks and such were awesome. They dont clean room everyday unless specifically ask for it which is weird to me.
Aufenthalt von 4 Nächten im April 2024
Antwort von Royalton CHIC Punta Cana am 29. Apr. 2024
Dear Chad,We would like to thank you for sharing your impressions with us of your stay at Royalton CHIC Punta Cana. I am saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 – Okay

Sandra

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Food very limited and boring Diamond club constantly being required for amenities. Staff always harassing you to be a diamond club member or fill out surveys and selling excursions A lot of begging on beach and if you go off property Tv connections are always in and out in several rooms booked Several Bartenders were very rude and ignored you standing there for a drink. Beach equipment for non water sports was non existent No in room bar Scum floating in pool along with food and no one was ever scene cleaning the pool even at night or early. Requested area clean up and never saw anyone
Aufenthalt von 4 Nächten im April 2024
Antwort von Royalton Chic Punta Cana am 28. Apr. 2024
Dear Sandra,We would like to thank you for sharing your impressions with us of your stay at Royalton CHIC Punta Cana. I am saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 – Hervorragend

Jorge Luis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely staff. Food and everything was great
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Royalton Chic Punta Cana am 25. Apr. 2024
Dear Jorge Luis, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

10/10 – Hervorragend

Michelle, Mesa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Royalton Chic Punta Cana am 25. Apr. 2024
Dear Michelle, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

8/10 – Gut

Bianca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Royalton Chic Punta Cana am 23. Apr. 2024
Dear Bianca, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

10/10 – Hervorragend

Rahim, Carrollton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service was excellent
Aufenthalt von 3 Nächten im April 2024
Antwort von Pedrito Cheelian am 17. Apr. 2024
Dear Rahim, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

6/10 – Okay

Estefany

Aufenthalt von 5 Nächten im April 2024
Antwort von Royalton Chic Punta Cana am 4. Mai 2024
Dear Estefany, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

6/10 – Okay

Madalyn

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Property is small so it was nice walking distance to the ocean. Air conditioner didn’t work, had someone come check it pushed a button gave us a thumbs up and he left us. Overall staff were nice, beach is decent.
Aufenthalt von 7 Nächten im April 2024
Antwort von Royalton CHIC Punta Cana am 14. Apr. 2024
Dear MadalynWe would like to thank you for sharing your impressions with us of your stay at Royalton CHIC Punta Cana. I am saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 – Hervorragend

Sachdeep

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was really friendly, and understanding. Helped us with all of our needs. Resort is really pretty, i had fun with all the activities there
Aufenthalt von 4 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 8. Apr. 2024
Dear Sachdeep,We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

10/10 – Hervorragend

Karmveer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Angel was great assisting with all of over needs. Resort is the best, service and everything is 5 star. Loved our time there. Staff is really friendly and nice.
Aufenthalt von 3 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 8. Apr. 2024
Dear Karmveer,We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

8/10 – Gut

Kevin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wish we able to get Diamond club benefits at all the bars.
Aufenthalt von 4 Nächten im April 2024
Antwort von Royalton CHIC Punta Cana Team am 8. Apr. 2024
Dear Kevin,We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 – Gut

Luc

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
This vacation was our fourth stay in a Royalton Dimond Club resort Let's start with the DC check-in. The experience was slightly disappointing. We had to wait in line and our room was not ready upon arrival. This, despite the fact that the Guest team enquired about our arrival time the day before. This being said, we must emphasize on the staff at the Royalton Chic. Everybody was amazingly friendly and attentive. Whomever we came across with made sure we got everything we needed. Our butler, Garlier was perfect and he went beyond our expectations! He was very devoted! The main pool was crowded and noisy. We spent our days at the Diamond club beach area. The staff there was also very nice. A special mention to Olvil, German, Firmin and all the team. The Diamond club pool, sitting on a rooftop, next to the main pool looks dated and would need some love and care. The resort being very small, we didn't feel the exclusiveness of a Dimond club client, compared to other Royalton resorts we went to. The food at the buffet was very good and offered variety. Special thanks to Kelvin, Maicol and all the staff there. The food at the 4 restaurants à la carte was also very good but the experience was not up to our expectations: too noisy and that felt like a cafeteria ambiance (except for the Indian one). Overall nice vacation. We would say that Royalton Chic is a party resort for groups. The staff makes the resort more than the property.
Aufenthalt von 8 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 7. Apr. 2024
Good afternoon,Thank you for choosing us as your holiday destination and sharing your experience with us, as a company we value your honesty regarding your stay in our property.We look forward to your next visit and hope to provide you with a better experience.Best regards.

6/10 – Okay

Dameon

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Facilities in need of repair and maintenance
Aufenthalt von 3 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 7. Apr. 2024
Good afternoon,Thank you for choosing us as your holiday destination and sharing your experience with us, as a company we value your honesty regarding your stay in our property.We look forward to your next visit and hope to provide you with a better experience.Best regards.

8/10 – Gut

Olga

Aufenthalt von 5 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 26. Apr. 2024
Dear Olga, We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent holiday and also for taking the time to share your feedback. We strive to provide a great holiday for all our guests and greatly appreciate your lovely comments about our facilities, services and staff. Comments such as yours are our greatest reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely

10/10 – Hervorragend

Joceline

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this property! I stood there for five days with my fiancé and his friends. The pools were clean The property was walkable and the staff was helpful
Aufenthalt von 4 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 4. Apr. 2024
Dear Joceline,We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

10/10 – Hervorragend

Justice

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was skeptical because I’ve had bad experiences at resorts but I can’t express enough how friendly and helpful the staff was from the front seat to check in Pedro was amazing and so were the guys out front made us feel very welcomed. I will be returning to the resort and any of the sister resorts . The food and restaurants were amazing I could keep on going. Only thing I didn’t like was how short of time we stayed. Thank you guys for making our vacation amazing.
Aufenthalt von 3 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 4. Apr. 2024
Dear Justice,We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

10/10 – Hervorragend

Rafael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful place to stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Royalton Chic Punta Cana am 3. Apr. 2024
Dear Rafael,We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy supe

8/10 – Gut

Amie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 1. Apr. 2024
Dear Amie,We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

10/10 – Hervorragend

esther

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
excellet resort . The food was excellet .
Aufenthalt von 2 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 30. März 2024
Dear Esther,We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

10/10 – Hervorragend

Jenerro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My host Ayn was the best. He made everything so accommodating.
Aufenthalt von 5 Nächten im März 2024
Antwort von Royalton CHIC Punta Cana Team am 28. März 2024
Dear Jenerro,We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

10/10 – Hervorragend

john bray

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the Royalton Chic. The staff (all except the grumpy girl on reception when we arrived!) were amazing and constantly trying to make sure you were happy. We will definitely be back. 💞
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Royalton CHIC Punta Cana Team am 19. März 2024
Dear john bray,We would mainly like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 – Hervorragend

DAYNE C

Aufenthalt von 4 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 4. Apr. 2024
Dear DAYNE,We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

10/10 – Hervorragend

Lee Allen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was the best
Aufenthalt von 7 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 14. März 2024
Dear Lee Allen, We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hard working and polite staff
Aufenthalt von 4 Nächten im März 2024
Antwort von Royalton Chic Punta Cana am 14. März 2024
Dear Steve, We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,

8/10 – Gut

Elsa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El hotel, las instalaciones, la comida, el personal son muy buenos. Pero desafortunadamente fue imposible bañarnos en el mar por la fuerza del oleaje. La razón principal del viaje fue disfrutar del mar y la playa y no se pudo cumplir.
Aufenthalt von 4 Nächten im März 2024
Antwort von Equipo Royalton CHIC Punta Cana am 14. März 2024
Estimada Elsa,En primer lugar, nos gustaría darle las gracias por elegir Royalton CHIC Punta Cana para sus recientes vacaciones y también por tomarse el tiempo para compartir su opinión. Nos esforzamos por ofrecer unas excelentes vacaciones a todos nuestros huéspedes y apreciamos enormemente sus encantadores comentarios sobre nuestras instalaciones, servicios y personal. Comentarios como el suyo son nuestra mejor recompensa. Estaremos encantados de recibirle de nuevo en nuestro hotel y le aseguramos que disfrutará de servicios e instalaciones superiores en su próxima visita. Atentamente,

6/10 – Okay

Alex

Mit einer Gruppe gereist
Gut: Sauberkeit
Several delays with service. Initial things that we asked for were not done, which dampened the experience (birthday celebration.) Communicating through whatsapp was slighty inconvenient also. You do not have a Butler around the clock so after hours not much gets done. Things really get quiet by 10pm. Diamond club was decent, probably not worth what we payed to upgrade. Food was ok. Construction going on, so pretty noisy in the morning. The beach was beautiful however, and the weather was amazing.
Aufenthalt von 1 Nacht im März 2024
Antwort von Royalton CHIC Punta Cana Team am 14. März 2024
Dear Alex,We would like to thank you for sharing your impressions with us of your stay at Royalton CHIC Punta Cana. I am saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. First of all, we would like to apologize for the inconvenience that you experienced. We thank you for sharing your opinion with us. We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 – Okay

Vinod

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pros 1.Walkable & Cleanliness 2.Staff is good & Service is ok. 3.Ambience of restaurant is good. 4.Has good activities in the evening. Cons 1. Food quality is low to medium. 2. Only one buffet. Most of the times selection of food is same. 3. Room food is limited & food is also not good quality. 4. Pool side loungers are at extra cost that too 300 & more. Restaurants- 1. Indian restaurant food is worst. 2. All other restaurant food is okish.
Aufenthalt von 6 Nächten im März 2024
Antwort von Royalton CHIC Punta Cana Team am 14. März 2024
Dear Vinod,We would like to thank you for sharing your impressions with us of your stay at Royalton CHIC Punta Cana. I am saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. First of all, we would like to apologize for the inconvenience that you experienced. We thank you for sharing your opinion with us. We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

8/10 – Gut

Tari

Mit dem Partner gereist
Our butler Junior was wonderful. Most of the bartenders are friendly and a joy to talk to. The room was very clean and the poolside staff wonderful. The diamond club beach staff were awesome. The steakhouse staff were not friendly or attentive and the room was too loud and noisy. The food overall was average. The evening show schedule changed last minute so packing according to the online schedule didn’t work. The nighttime DJ yelled and played the same music at the pool. Way too loud!! Loved the live band that played 80s rock, disliked the silent disco with headphones…no vibe or energy. The daytime activities could be more plentiful. The spa was fantastic. Loved my message and hydrotherapy. Long drive from the airport so a private transport was pricey. Met a lot of nice people.
Aufenthalt von 6 Nächten im März 2024
Antwort von Pedrito Cheelian am 13. März 2024
Dear Tari, We would primarily like to thank you for choosing Royalton CHIC Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Yours sincerely,