Außenpool, Cabañas (kostenlos), Sonnenschirme
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Bewertungen von Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 out of 5
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia

Bewertungen

8,4

Sehr gut

648 von insgesamt 1283 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
339 von insgesamt 1283 Gästebewertungen haben eine Bewertung von 8 - Gut" "
178 von insgesamt 1283 Gästebewertungen haben eine Bewertung von 6 - Okay" "
75 von insgesamt 1283 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
43 von insgesamt 1283 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,6/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Kirsys melani

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Equipo Royalton Bavaro am 22. Jan. 2024
Estimada Kirsys melani,Nos gustaría principalmente agradecerle que haya elegido Royalton Bavaro Resort & Spa para sus recientes vacaciones y también por tomarse el tiempo de compartir su reseña.Sinceramente,

4/10 – Schlecht

Stefan

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Das Zinmer hat bessere Zeiten gesehen: Safe funktionierte erst nach Reparatur, die Waage weder vorher noch nachher, der Schrank ging aus dem Leim, die Kommode löste sich auf, Die Klimaanlage kühlte gut, es wurden aber alle Textilien feucht und es roch unangenehm, Da wir nur englisch als Fremdsprache beherrschen und kein Spanisch war die Kommunikation schwierig bis zu unfreundlich. Da wir sehr viel Seegrass am Strand hatten, war das Schwimmen im Merr nicht möglich und der Gestank hat uns nach 3 Tagen veranlasst in ein anderes Hotel umzuziehen.
Schrank geht aus dem Leim
Kommode lässt sich auf
Die ersten 10 Meter im Meer haben Seegrass als Wasser
Aufenthalt von 3 Nächten im Juli 2021

8/10 – Gut

Chad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice buildings and property layout. Food was very good. Very clean and nice beaches and pools. Service at the bars was friendly and fast. Dining service was not consistent and that was noticeable. Check in was slow.
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Kristina

Aufenthalt von 8 Nächten im Mai 2024

4/10 – Schlecht

Shayra Marie Marrero

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Personal & Service
I didn’t like the constant pressure to attend time share sells. I didn’t like the food or juices. The cleanliness was not good. The floor on the room was dirty. Staff were not very friendly. I did enjoy the amenities.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 27. Mai 2024
Dear Shayra Marie,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 – Okay

jonathan joel

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 27. Mai 2024
Dear jonathan joel,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

2/10 – Ungenügend

Celina

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
horrible checking and waiting time to get the room
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 25. Mai 2024
Dear Celina,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

2/10 – Ungenügend

Taiesha Shantaye

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The customer service was awful, but majority of the people were really nice; the room was below standard/dirty and the food was not as advertised. Beautiful place though. First we arrived and had to wait 2 hours to check in. Didn't get a tour, map or anything upon arrival. The room was disgusting, stains on the bedding, towels, even the robe hanging in closet. Even when we called to replace the towels and the bedding, the replacements were all stained even though they said they were clean. Needless to say, had them replaced again which came after about an hour. This was a consistent theme throughout the stay. Any call for service, whether it be washcloths, which they ran out and started giving us hand towels, fixing the tv which wasn't working for the first day at all, hairdryer in the room, would either take 30 minutes plus or would not come at all. Being though we didn't receive the tour, we had no idea of the food times for the different restaurant and buffet options; or the need to make reservations /dress codes for a few of them. the property itself, is massively beautiful. Plenty of swimming pools, activities, lovely beach access, and the excursions we did were great. The lack of customer service, the dirty rooms, linen, towels, curtains, turns a 10/10 property to a 5 out 10 Experience. Not to mention me and my spouse suffered bed bug bites to both our legs. Horrible time spent at the resort. I have but do not see it available on the mobile
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 25. Mai 2024
Dear Taiesha Shantaye,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,

8/10 – Gut

allison

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort and staff are very good. But lots of walking so if not used to it might be a negative lots of older guests complaining about that. Front desk great bar tender very good and Lazy river was very fun!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 25. Mai 2024
Dear allison,We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

2/10 – Ungenügend

Stacy

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 25. Mai 2024
Dear Stacy,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 – Okay

MARICRUZ

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 25. Mai 2024
Dear MARICRUZ,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

2/10 – Ungenügend

Sabrina Amanda

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Royalton Bávaro Resort & Spa Team am 25. Mai 2024
Dear Sabrina Amanda,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 – Okay

Erick

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La experiencia fue en muchos aspectos desagradable, comenzando en el personal que te colabora en el check in y check out, trabajan de manera desorganizada, dan informaciones falsas y siempre están sin tiempo para responder tus dudas. En cuanto al servicio a la habitación, el personal nunca está disponible , a la hora de entregar la habitación solo te ponen dos botellas de agua y más nada, si se terminan y llamas para recargar nunca están disponible (horrible ) . En cuanto al la higiene de la habitación, las sábanas y toallas se veían curtidas, es decir ya no estaban aptas para seguir siendo usadas ( pasaron de color blanco a gris ) . Este hotel tiene muchas debilidades que deberían de mejorar ya que están localizados en una muy buena zona y la playa es hermosa.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Equipo de Royalton Bávaro Resort & Spa am 21. Mai 2024
Estimado Erick,Nos gustaría agradecerle que haya compartido con nosotros sus impresiones sobre su estancia en Royalton Bávaro Resort & Spa.Estaremos informando a los departamentos correspondientes para que estén al tanto de su reseña.Si nos visita nuevamente, nos aseguraremos de que su experiencia mejore significativamente y esperamos que nos brinde la oportunidad de cambiar su percepción sobre nosotros.Cordialmente,

8/10 – Gut

Xavier

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my stay especially the food. It was amazing. The staff was super friendly
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 23. Mai 2024
Dear Xavier,We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 – Okay

Doris Jele

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The property was very convenient
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 20. Mai 2024
Dear Doris Jele,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 – Okay

Stella Stauroula

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was great and the beach was beautiful. The service was great too. The only complaint is that the food was very bland. This was true for all the restaurants and the buffet.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 20. Mai 2024
Dear Stella Stauroula,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

8/10 – Gut

Michele, Evansville

Mit der Familie gereist
Gut: Ausstattung
Stay was close to beach and pools. However, the restaurants and stage area was a long walk. It would be nice if resort had a shuttle that ran every hour during prime time.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 20. Mai 2024
Dear Michele,We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 – Hervorragend

Charitza

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me encanto todo!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Equipo de Royalton Bávaro Resort & Spa am 20. Mai 2024
Estimada Charitza,Estaremos encantados de darle la bienvenida nuevamente a nuestro hotel y asegurarle que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,

8/10 – Gut

Felicia Maria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Needs to be updated.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 20. Mai 2024
Dear Felicia Maria,We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 – Okay

Denys

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 20. Mai 2024
Dear Denys,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 – Hervorragend

Juana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was excellent, except the entertainment, very boring animation and it doesn’t have a nightclub.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 21. Mai 2024
Dear Juana,We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 – Hervorragend

Vaughn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was amazing, absolutely loved it & most definitely will be back!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 20. Mai 2024
Dear Vaughn,We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

4/10 – Schlecht

Anamarys

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Royalton Bávaro Resort & Spa Team am 17. Mai 2024
Dear Anamarys,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 – Okay

Bridget

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 17. Mai 2024
Dear Bridget,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 – Okay

Brenda

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The hotel is beautiful, full of activities for all ages and food is good, the beach is unique. However many of the employees are rude and are always in a bad mood, especially at the front desk. Check-in is supposed to be at 3:00pm, however we received the room at 6:00pm after lots of complaints.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 16. Mai 2024
Dear Brenda,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 – Hervorragend

Amairany

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Second time coming here and we loved it even more this time. The staff the amenities and food was 1000x better. Definitely coming back!!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 16. Mai 2024
Dear Amairany,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 – Hervorragend

Jhonnatan

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Last week I had the pleasure of spending 4 nights at this resort. The food is great, multiple restaurants available for lunch and dinner, clean areas, and outstanding rooms, the property, in general, is perfect for all ages, highly recommended for families. The staff is the best of the best. And I'd like to thank them for all the attention and great customer service. Big hug to all of them, these people made my stay perfect with their effort and a big smile always on their faces. Thanks, guys, May God Bless you all. I'll be back a soon as I can.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 16. Mai 2024
Dear Jhonnatan,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We love it when our staff contributes to make your holiday special. We are going to share your comments with the staff. We are sure it will make them very happy.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 – Hervorragend

Rafael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo maravilloso, las instalaciones, los restaurantes, la playa, las piscinas... pero lo mejor de todo, fue la atención de las mujeres y hombres dominicanos hacia mi familia, de corazón les digo que son personas maravillosas. MUCHAS FELICIDADES!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Equipo de Royalton Bávaro Resort & Spa am 16. Mai 2024
Estimado Rafael,Nos gustaría principalmente agradecerle por elegir Royalton Bávaro Resort & Spa para sus recientes vacaciones y también por tomarse el tiempo para compartir su opinión.Nos esforzamos por ofrecer unas excelentes vacaciones a todos nuestros huéspedes y apreciamos enormemente sus encantadores comentarios sobre nuestras instalaciones, servicios y personal. Comentarios como el tuyo son nuestra mejor recompensa.Estaremos encantados de darle la bienvenida nuevamente a nuestro hotel y asegurarle que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,

6/10 – Okay

FRANCCESCA ALESSANDRA SAAVEDRA

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I spoked to Patricia on the front desk and brought to the attention to the butler the incorrect room 19306 had 0 ocean view not even a partial side that’s not what we booked and no resolution
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 15. Mai 2024
Dear FRANCCESCA ALESSANDRA SAAVEDRA,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Equipo de Royalton Bávaro Resort & Spa am 15. Mai 2024
Dear Michael,Se agradece mucho su reseña sobre Royalton Bávaro Resort & Spa. Siempre estamos encantados cuando los huéspedes han disfrutado de unas maravillosas vacaciones y se han ido con buenos recuerdos.Esperamos sinceramente tener el placer de darle la bienvenida nuevamente a Royalton Bávaro Resort & Spa y asegurarnos de que disfrute de los mejores servicios e instalaciones en su próxima visita.Cordialmente,

10/10 – Hervorragend

Heidi Rodríguez

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 14. Mai 2024
Dear Heidi Rodríguez,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 – Hervorragend

Ebonee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was excellent no complaints! Besides me being sick due to my pregnancy everything was great! We will be back for sure! Thank you so much!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 14. Mai 2024
Dear Ebonee,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 – Hervorragend

Randi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful! We will be back soon
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 14. Mai 2024
Dear Randi,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 – Gut

Estefania

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really liked my stay, but it took them 1 hour to give us the room, they gave it to us at 4pm, and when we finally got it it was a double, and I booked the king room, I had to go back to the lobby, and although the manager was very capable and gave us the right room, the truth is we had a bad time, but I must say that the experience was ideal.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 13. Mai 2024
Dear Estefania,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 – Hervorragend

Donna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 14. Mai 2024
Dear Donna,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 – Hervorragend

Tanya

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service was great. Everyone was very pleasant. Food was wonderful. Lots of recreational options to choose from (including multiple pools).
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 13. Mai 2024
Dear Tanya,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 – Hervorragend

Somtochukwu George

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 4 Nächten im April 2024
Antwort von Royalton Bávaro Resort & Spa Team am 13. Mai 2024
Dear Somtochukwu George,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 – Hervorragend

Génesis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo fue especial , muchas gracias a Niurka y joselito nuestro concierge.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Equipo de Royalton Bávaro Resort & Spa am 13. Mai 2024
Dear Génesis,Nos gustaría principalmente agradecerle por elegir Royalton Bávaro Resort & Spa para sus recientes vacaciones y también por tomarse el tiempo para compartir su opinión.Estaremos encantados de darle la bienvenida nuevamente a nuestro hotel y asegurarle que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,

10/10 – Hervorragend

Rosemary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and relaxing place to stay
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 12. Mai 2024
Dear Rosemary,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 – Gut

Eleni

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was beautiful. Good and staff were amazing and pleasant.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 11. Mai 2024
Dear Elena,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 – Gut

tamara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Family hotel very nice
Aufenthalt von 5 Nächten im April 2024
Antwort von Royalton Bávaro Resort & Spa Team am 10. Mai 2024
Dear tamara,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 – Okay

Candace J, New Rochelle

Mit einer Gruppe gereist
Gut: Sauberkeit
I'm mixed on this resort. It's an enormous place, and lots to do, especially for kids. The cabanas with the little pool are awesome. However the food is just plain awful, and the drinks are never made the same way twice (even from the same person).
Aufenthalt von 5 Nächten im April 2024
Antwort von Royalton Bávaro Resort & Spa Team am 10. Mai 2024
Dear Candace J,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

2/10 – Ungenügend

JORGE, Miami

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
1- Check-in was horrible after 2h They gave us a room where the door did not open and the Bell Boy opened it with his key, and instead of having a King bed it had 2 Queen beds (they didn't even help us in check-in knowing that we were a couple) after 2h they gave us to another room with 1 King bed 2- We went to lunch at the Brazileño restaurant just like my last trip and they told us that we could not have lunch there unless you were a diamond club member 3- Natural juices only in breakfast & before was anywhere and anytime 4-I went to the buffet and barely attended, I practically had to sit on my own and sometimes ask for water, also they turned off the air conditioner as a result was sllipery floor 5- this blow out my mind, there were NO SPOONS, you had to ask the waiters for them because they said there were not enough, same as the fabric napkins 6- The mattress was horrible, I had back pain for all week, I asked for the mattress to be change, and the only thing they could do was change it from another room, was better but still bad condition 7- I have never seen as much misery within a hotel in Punta Cana as this trip, they cannot hire managers which only goal is their bonus at the expense of the hotel's category and client happiness. For us, ROYALTON MANAGEMENT is really bad, not the Dominican workers, the last management was incredible and they should not have been changed.
Aufenthalt von 5 Nächten im April 2024
Antwort von Royalton Bávaro Resort & Spa Team am 10. Mai 2024
Dear JORGE,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,

8/10 – Gut

Karyna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I liked everything about this resort except a couple of things. 1. Check in took us 1.5 hours, however my friend came 2 days later and check in for her took 15 mins. So I’m not sure if we just came at a very busy time. 2. How difficult they make it to get into a restaurant. You can’t make reservations, so you have to come 30-50 mins before restaurants open and stand in line. However, diamond club members are able to make reservations and we ended up staying in line for 3 restaurants only to have large diamond club groups walk in 5 mins before opening abs taking all open tables. I wish there was a way to see if diamond club even has reservations or not so we wouldn’t waste time standing in line. After our third day trying to get into a restaurant, we gave up. I would have given this resort a much lower rating if their buffet food wouldn’t be so good. I didn’t even feel like I messed out on restaurants since the buffet offered that much variety. 3. Staff was great, except waiters in buffet. We would have to wait a while to get water and there were days when no one even asked if we wanted anything and our tables were not cleared. Housekeeping was great, only great service. Concierge guys were always ready to help. Overall, it was a nice resort with a great beach. Their beach swimming area was very small but it wasn’t too bad. Seaweed was cleaned every morning and afternoon. There is security on the beach that watched out for your stuff and helped you find spots.
Aufenthalt von 7 Nächten im April 2024
Antwort von Royalton Bávaro Resort & Spa Team am 9. Mai 2024
Dear Karen,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 – Okay

keyla

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
La habitación está de remodelar muy vieja y en malas condiciones, los animadores son muchos pero no hacen actividades para la cantidad que son, los camareros están como que no le Paga un sueldo solo trabajan por la propina por lo que el cliente le puede dar,más actividades para los niños el bar del lobby que está al lado del restaurante hunter necesita más servicio al cliente .
Antwort von Equipo de Royalton Bávaro Resort & Spa am 9. Mai 2024
Estimada keyla,Nos gustaría agradecerle que haya compartido con nosotros sus impresiones sobre su estancia en Royalton Bávaro Resort & Spa.Estaremos informando a los departamentos correspondientes para que estén al tanto de su reseña.Si nos visita nuevamente, nos aseguraremos de que su experiencia mejore significativamente y esperamos que nos brinde la oportunidad de cambiar su percepción sobre nosotros.Cordialmente,

10/10 – Hervorragend

Oluwadamilola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great time! we loved it
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 10. Mai 2024
Dear Oluwadamilola,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 – Okay

Ireishka

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Cuando llegamos luego q hice la reserva para dos persona por Expedia aparecía q fue reservada para una sola persona tuve que pagara 315 dólares adicional, cuando me dan el cuarto porque solo había Diamond club el cuarto se filtraba de agua, el piso lleno de arena como si limpiaron por encima y ya, las corcha de la cama manchada igual q las toallas, el baño igual sucio y roto en el desagüe, el restaurante italiano malísima la comida, ahí q caminar muchísimo, espere cm 15 minutos para q el carrito de golf viniera a buscarme nunca llegó cuando llegue al loby a ver el show ellos estaban viendo el show en el loby por eso no nos buscaron, demás restaurante buenísimo solo que la comida es la misma toda la semana tampoco cambian la comida por día
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Equipo de Royalton Bávaro Resort & Spa am 9. Mai 2024
Estimada Ireishka,Nos gustaría agradecerle que haya compartido con nosotros sus impresiones sobre su estancia en Royalton Bávaro Resort & Spa. Me entristece leer su reciente reseña y el hecho de que no hayamos cumplido con sus expectativas durante sus últimas vacaciones con nosotros.En primer lugar, nos gustaría disculparnos por las molestias que haya experimentado durante su última estancia con nosotros. Le agradecemos que comparta su opinión con nosotros.Estaremos informando a los departamentos correspondientes para que estén al tanto de su reseña.Si nos visita nuevamente, nos aseguraremos de que su experiencia mejore significativamente y esperamos que nos brinde la oportunidad de cambiar su percepción sobre nosotros.Cordialmente,

4/10 – Schlecht

Kelly, Portland

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was not pleased at all. Food was not good
Aufenthalt von 4 Nächten im April 2024
Antwort von Royalton Bávaro Resort & Spa Team am 10. Mai 2024
Dear Kelly,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 – Hervorragend

Edimil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I Like everything it was a nice time will be back in the near future for short.
Aufenthalt von 3 Nächten im April 2024
Antwort von Royalton Bávaro Resort & Spa Team am 8. Mai 2024
Dear Edimil,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 – Hervorragend

Yaquelin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff very attentive
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royalton Bávaro Resort & Spa Team am 8. Mai 2024
Dear Yaquelin,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,