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Bewertungen von Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

4.5 out of 5
Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive
Playas Uvero Alto Km 275, Punta Cana, La Altagracia

Bewertungen

9,0

Wunderbar

925 von insgesamt 1361 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
253 von insgesamt 1361 Gästebewertungen haben eine Bewertung von 8 - Gut" "
112 von insgesamt 1361 Gästebewertungen haben eine Bewertung von 6 - Okay" "
36 von insgesamt 1361 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
35 von insgesamt 1361 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Udo

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 14 Nächten im Februar 2024
Antwort von Social Media Manager am 28. Feb. 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

Crystina Marie

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
Recently stood at this property for Memorial Day Weekend checked in on May 22nd and to say the least it was pouring down raining. Arrival at the airport was organized (customs), transportation was booked through expedia that was convenient. I booked a Xhale Club Suite w/pool view. The room I was in was partial pool view, the jacuzzi was not working, the room was outdated and all depending on your neighbors it can get a bit noisy. At the Xhale club lounge there is a sign displayed for members to have they card for access to the lounge/VIP. Anyone can access this lounge as they were not checking for room cards. The food restaurants, entertainment, and housekeeping were okay. Beach area there were a lot of locals soliciting so be careful. The bartenders Daniel and Jhon were amazing. The spa experience at Dreams was a great experience. Overall I would rate this resort a 6/10.
Aufenthalt von 4 Nächten im Mai 2024

6/10 – Okay

Martin

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
The Resort was ok. From check-in your greeted with a drink. Front desk was nice and very fast. After checking in, you get pulled aside for an opportunity to get a time-share. (Luckily the staff wasn’t pushy) took an extra 10 minutes. From there, they send you off to your room. The room was simple. King bed, white sheets, closet, safe, jetted tub on the balcony. The room was great. Spacious, and water was hot for a shower. Dining Options: skip room service. The food is dry, bland, unseasoned…etc. the “fried chicken” looked raw/unsafe to eat. However, it wasn’t raw, I pulled apart a choice bone to see. Just wasn’t appetizing. The club sandwich was bland, fries cold. Overall, don’t order room service, not worth the drunky munchies. Now, main dining options for the resort. The Spoon Buffet for bread eat was actually pretty good, food was tasty, lots of variety. I’d go again. Culiaria had fantastic scallops and the ambiance was great. I’d go again. Hibachi: standard run of the mill hot table. Make a reservation . It’s a personal quiet setting with other guests so that was neat. Steampunk Dinner and Show: this was great experience. The menu was simple yet tasty. 4-5 course meal, after dinner get a VIP table with some champagne the DJ was doing well, the Dancers had fun. Would see it again for the experience Romantic Dinner on the beach: this was more for the final night to unwind and relax take in the sunset and talk to that significant other. Just the two of you
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Jessica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Miguel was very helpful with taking care of everything we needed. And was very easy to reach. Very happy with the experience here.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Social Media Manager am 27. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Kayla

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is beautiful and so clean. Staff at the front desk was just ok honestly but the restaurant, bar, and entertainment staff was amazing! Rooms were clean and comfortable. They do get a little moist but we kept the room cool and our doors closed and that helps. Food is great for an all inclusive. Pools are lively and fun. There’s always an activity happening at the main pool. And although our room was facing the pool the room was pretty sound proof. The beach is beautiful. However, every 10 mins someone is walking up asking you if you want to buy something and some even haggle. We quickly became annoyed by this. That would be my only complaint. But overall I would highly recommend!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 27. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Ajsela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and lively, food was great! Would love to come back
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Social Media Manager am 27. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Cree

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort was beautiful, the staffing was extremely polite and respectable.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 27. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Christine Marie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here for four nights with a group of 13 friends. Pools were fun. The beach was clean. The shows and food options were amazing. Would definitely come back. Everything including the room was very clean and the bed was so comfortable!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 27. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Marc

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff. Angel & Carlos were amazing!!!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 24. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

Isela, Pasadena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff, especially Janna, our concierge, were very friendly and always willing to help. Kept in communication during the entire stay. What I did not appreciate is that our mini bar only got replenished if I told Janna it had not been done after a couple of days. The hotel offers a ride to the nearby shopping, however the drivers only want you to shop at "their" store and get upset if you don't. Inclusively, on one occasion, since we did not shop at "his" store, he did not give us a ride back and had to walk back. Entertainment, especially during the day is almost non existant. The entertainment team made no effort to get to interact with the guests. They came out to dance and then walked away. At least this was the case in both pool areas. Unless the concierge provided the schedule for the day, it was not easily accessible. Otherwise, it was a nice experience. Not sure I will be staying here again.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Social Media Manager am 24. Mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

4/10 – Schlecht

Zachary Ward

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Social Media Manager am 24. Mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 – Hervorragend

Nesterlin

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Todo muy bien
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Social Media Manager am 24. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Colby

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We went for 7 days for our honeymoon and it definitely met expectations!! 10/10 would recommend, we will be back
Aufenthalt von 7 Nächten im April 2024
Antwort von Social Media Manager am 24. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Bahiyah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 24. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

Kristen

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
the snorkeling option was great the beach area is absolutely perfect , exhale club is a nice touch but then you miss the lunch buffet which is very good as well. i feel like the nightly entertainment could be a bit better and the room service options should be more different than the restaurant options
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 22. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

6/10 – Okay

annette

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
the beach and pool area
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 22. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 – Hervorragend

Janiyah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property was very fun and nice I would recommend janna was great
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 21. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

John

Mit dem Partner gereist
Gut: Personal & Service
Decent hotel more of a party vibe wouldn’t recommend
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 21. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 – Hervorragend

Edward

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fun. Time
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Social Media Manager am 21. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Jeffrey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
From checking in to checking out my family of 5 had a wonderful visit. For us the food was very good, from the buffet and especially the Italian restaurant. The staff were all friendly. The bartenders at the swim up pool were mazing, especially the Alberto’s at the relaxing pool. Would recommend this resort and definitely would go back! This is an adult only resort and going here you need to understand that going in. We had a great time!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 20. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service und Ausstattung
I thought this was a wonderful all inclusive property. The buildings were showing their age a bit, and the resort is well and away from any sort of town or city if you choose to leave the property.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 20. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente pero le falta un buen nightclub ya que es un resort de adultos
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 20. Mai 2024
Apreciado huésped, Agradecemos inmensamente por el tiempo dedicado en compartirnos comentarios tan positivos acerca de nuestro resort, nos encanta que haya podido disfrutar de nuestro servicio y de nuestro staff. Sus comentarios nos motivan a continuar ofreciendo un servicio exclusivo e impecable a cada uno de nuestros huéspedes. Anhelamos poder recibirle nueva vez, en un futuro cercano, le garantizamos la mejor de las experiencias.Saludos cordiales,

10/10 – Hervorragend

Esther

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tanto el hotel como el servicio fue excelente, todo muy limpio , la comida muy rica y los trabajadores muy amables dispuestos a complacernos en todo , si vuelvo a ir a Punta cana volvería al mismo hotel .
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 20. Mai 2024
Apreciado huésped, Agradecemos inmensamente por el tiempo dedicado en compartirnos comentarios tan positivos acerca de nuestro resort, nos encanta que haya podido disfrutar de nuestro servicio y de nuestro staff. Sus comentarios nos motivan a continuar ofreciendo un servicio exclusivo e impecable a cada uno de nuestros huéspedes. Anhelamos poder recibirle nueva vez, en un futuro cercano, le garantizamos la mejor de las experiencias.Saludos cordiales,

8/10 – Gut

Zachary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Social Media Manager am 20. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Mardena LeeAndra

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my self it was very relaxing food quality could of been better but everything else was amazing
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 20. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

Agnieszka

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
Beautiful grounds
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Social Media Manager am 21. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

6/10 – Okay

clemmietine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Food Option Wasn’t So Good.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 17. Mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 – Hervorragend

Stefanie Margaret

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our butler Willy was amazing!!
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Social Media Manager am 17. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Dante

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall a great experience. Drinks could have been better. Everything is made with rum unless you ask otherwise. Great dinning options. You can hear everything when you’re in your room. Domestic violence dispute in the room below us, YIKES!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Social Media Manager am 17. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 – Gut

Jeremy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was nice and the staff was very nice and informative!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Social Media Manager am 17. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Jimme

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Janna was very helpful and responsive with any questions we had
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Social Media Manager am 17. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

Sonya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 17. Mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

2/10 – Ungenügend

Jesus

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was really excited about our stay at breathless when we originally booked it. Unfortunately, the whole experience was extremely underwhelming and disappointing. Whilst they advertise a 5 star luxurious experience (and the price tag to accompany @ ~$500/night), this is nothing more than a motel 6 by the beach. Room was dirty, smelled of smoke & mold, loud neighbors, and food was subpar. We were able to salvage the remainder of our vacation and left after 1 night and moved to another hotel in the area (cheaper and cleaner!). Would not recommend.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Social Media Manager am 17. Mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

2/10 – Ungenügend

Tiesha

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Terrible
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 17. Mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

2/10 – Ungenügend

Gertrudis

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Service in general horrible , Bring with 12 more people and it was a messs even though is my second time I will never be back at this hotel It is not recommended Activities are bore there is no night club it is literally a dining room with colored lights Horrible horrible
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 17. Mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 – Hervorragend

Jazmin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loveeee Janna, the best for everything you need or any questions you might have.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Social Media Manager am 15. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

Oscar

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was very surprised about the menus. They were very limited and there was no seafood available I.e crabs, lobsters, oysters, mussels etc. I was very disappointed in the lack of seafood. Food could be better and protein size was waaay small.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 14. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

2/10 – Ungenügend

Ronald

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Staff was rude room being cleaned late in the day and evening
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 14. Mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 15. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in needs more personnel and if you waiting for your room you shouldnt wait on line again they should have another system. Check pit should also have another system. Rooms are big and have everything you need. Food is decent not great. If you want to party this is the place , entertainmemt in pool was great. Staff are very cuatomer service oriented
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 14. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 – Hervorragend

Talonda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and clean !
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 13. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Elyn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great time
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 10. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

nicauri

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent services
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 13. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

Sasa

Mit dem Partner gereist
Gut: Zustand der Unterkunft
VIP not worth it, you still have to pay extra for many things even with VIP
Aufenthalt von 7 Nächten im April 2024
Antwort von Social Media Manager am 8. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

8/10 – Gut

Rayshon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall the resort is nice and worth the stay. Very clean and staff was also very good! Janna was amazing at making sure we had everything we needed for our stay and updated us with daily info. The food was okay. Now for the don’t likes 1.Swim up pool is move of a walk up cause it doesn’t directly connect to the room like other hotels which I paid more to have and wasn’t really worth it 2. The pool closed at 7 and the swim up bars closed at 6 which was terrible being we were on the adult only resort but everything was closed early. 3. The club didn’t open until 10pm but closed at 1 4. The Mexican restaurant was only open on Mondays and Wednesdays and we stayed from Thursday - Monday 5. The food they had was more Americanized and wasn’t really Dominican food so that was disappointing But again the hotel was very clean and nice and still a great experience nothing less.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 8. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 – Hervorragend

Janice

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved my experience at this property, it was cery nice got all attention that i need it, without them trying to sell me something. I will definitely come back to this resort.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 8. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Hervorragend

Bruce Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our second visit. The food was incredible. The resort is just the right size and has quiet or lively areas. The service is friendly and upbeat, the beach beautiful. The resort is very clean. There was one night of entertainmethat was too erotic so we left. The rest of the performers were excellent! Cant wait to return.
Aufenthalt von 5 Nächten im April 2024
Antwort von Social Media Manager am 7. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 – Okay

Nicole

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Staff was friendly but property needs updating. Food was mediocre
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 7. Mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

2/10 – Ungenügend

Chandradat

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
This resort was very pretty. Our experience at this resort however was not great. There was never a bartender at the vip bars, when it came time for us to get the golf carts back to our rooms we were told it will take 20-30 mins. The staff was not very kind or helpful, they barely even spoke or understood English. To top it all off they lost our luggage the first say we got there. I will never be visiting this resort again.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Social Media Manager am 7. Mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 – Hervorragend

Eric

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Janna was awesome, 10/10!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Social Media Manager am 7. Mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,