Außenpool, Cabañas (gegen Gebühr), Sonnenschirme

Bewertungen von Fiesta Americana Puerto Vallarta All Inclusive & Spa

4 out of 5
Fiesta Americana Puerto Vallarta All Inclusive & Spa
Av. Francisco Medina Ascencio km 2.5, Puerto Vallarta, JAL

Bewertungen

8,0

Sehr gut

557 von insgesamt 1197 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
289 von insgesamt 1197 Gästebewertungen haben eine Bewertung von 8 - Gut" "
186 von insgesamt 1197 Gästebewertungen haben eine Bewertung von 6 - Okay" "
87 von insgesamt 1197 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
78 von insgesamt 1197 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Kathy Ann Joanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We went as a couple but could so easily see this as a great place for our grandson.
Aufenthalt von 4 Nächten im März 2024

8/10 – Gut

naomi b

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved it especially the morning buffet.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

MICHEL

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only thing I did not like was you cannot use the amenities of the hotel until noon and you absolutely cannot check in to your room till 3p, even if your room is available!
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Andrea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024

10/10 – Hervorragend

Diana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La atención fue buena, pero te dan una plática para ofrecerte una aplicación y se molestan si declinas invertir en dicha app.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Yvonne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Na
Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 8. Mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

10/10 – Hervorragend

Melissa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is our favorite place to stay in Puerto Vallarta. Lovely grounds, wonderful staff, clean rooms with great views. Highly recommended
Aufenthalt von 5 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Hervorragend

Leah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a fantastic time! Our 3 year old and 6 year old loved the resort and the kids activities. The property is immaculate and very beautiful. All the restaurants had delicious food and they sang happy birthday to my 6 year old 4 times :) she loved it.
Aufenthalt von 8 Nächten im März 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Hervorragend

Cristofer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Hervorragend

Elizabeth Guanzo

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location by the beach. Food is great with a lot of varieties to choose from. Staff are awesome especially to Norma and team , our cleaning lady and room service; Danae , Jaime and team at the chivechiria bar, Raf Ael and marirose at the breakfast and Alejandro in the Italian resto. There's not a lot of activities in the resort, but its a nice place to just relax.
Aufenthalt von 5 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Hervorragend

GILBERTO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pperfecto
Aufenthalt von 3 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

10/10 – Hervorragend

Shelly Dawn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful Property & Wonderful Staff!
Aufenthalt von 7 Nächten im März 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

6/10 – Okay

Brittany N, Newcastle

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
When we checked in, we asked for our upgrade, but were told there was none available. Then they sold one to our friends behind us and offered another friend. Several rooms in our group had items that didn’t work. The pool was literally falling apart while we were in it. They started construction at 8 am Monday morning. Restaurant staff wa very friendly and kind, but slow.
Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
We appreciate the time you took to send us your comments, for us they are very r4important since we take our opportunity areas from them and improve our service. We regret the bad experience you had during your stay, we will take measures with the corresponding department and make the necessary adjustments in order to avoid these types of situations again. We hope that you will give us the opportunity in the future to return to your home, away home.

10/10 – Hervorragend

Katrina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

10/10 – Hervorragend

Emily

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The facility and it's staff are exceptional. Did not venture of the resort so I cannot comment on the area surrounding the resort.
Aufenthalt von 7 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 28. Apr. 2024
Dear guest I would like to thank you on behalf of the entire team at the Hotel Fiesta Americana Puerto Vallarta All Inclusive & SPA for your kind and friendly comment regarding the service provided to you during your stay. We are very pleased to have contributed favorably so that your experience in this beautiful Destination was pleasantly satisfactory.Thank you for allowing us to receive you on this occasion, it will be an honor to receive you on your next vacation.

10/10 – Hervorragend

Roman

Mit dem Partner gereist
Gut: Ausstattung
Fantastic
Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

4/10 – Schlecht

linda

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Our room was not very clean. The bathroom door was very dirty. The pool needed a lot of repairs. There was a lot of broken tile very dangerous for children and our older adults pool stairway was really located far from where I was sitting and the lunch Buffay was served outside where there were birds flying all over the place.
Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
We appreciate the time you took to send us your comments, for us they are very r4important since we take our opportunity areas from them and improve our service. We regret the bad experience you had during your stay, we will take measures with the corresponding department and make the necessary adjustments in order to avoid these types of situations again. We hope that you will give us the opportunity in the future to return to your home, away home.

10/10 – Hervorragend

Alina

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful resort with great service and nice views.
Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 28. Apr. 2024
Dear guest I would like to thank you on behalf of the entire team at the Hotel Fiesta Americana Puerto Vallarta All Inclusive & SPA for your kind and friendly comment regarding the service provided to you during your stay. We are very pleased to have contributed favorably so that your experience in this beautiful Destination was pleasantly satisfactory.Thank you for allowing us to receive you on this occasion, it will be an honor to receive you on your next vacation.

10/10 – Hervorragend

Taryn

Aufenthalt von 7 Nächten im April 2024
Antwort von Alondra am 25. Apr. 2024
Thank you for you feedback! Glad you enjoyed your stay and we hope to have you back soon.

10/10 – Hervorragend

Michael Shawn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service was great!
Aufenthalt von 5 Nächten im April 2024
Antwort von Alberto am 24. Apr. 2024
Hello Michael, Thank you for your valuable comment, we greatly apréciate your review. We hope to have you back as our guest soon. Have a great day.

10/10 – Hervorragend

Jesse Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was outstanding, location, food , service ! Definitely will go again.
Aufenthalt von 3 Nächten im April 2024
Antwort von Alberto am 24. Apr. 2024
Hi Jesse, Thank your for taking the time to give us some feed back. Which is very valuable to us. We are very privilege in our location very near the boardwalk, and two shopping center. Glad to hear youll be back soon. Jessi thank you once again for your comments. Have a great day.

10/10 – Hervorragend

Alexei

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the eighth visit to Fiesta Americana Puerto Vallarta. We love the friendly atmosphere and comfort here. The entire staff helps you feel comfortable from the first steps to the reception until the last minute of your stay. We were there for 10 days and felt the attention of the staff the entire time. Darcy Bravo from Chula Vista managed to pay attention to all visitors and with other issues such as transportation to the airport. Thank you, very professional. Ernesto- Food Manager really wants to make the best food on the coast and listens to all customer opinions. Hugo and James from Cavicheria do an excellent professional job. Diego at the Italian restaurant is professional and polite. Antonio, Jessica, Ignacio, Rafael from Sonne Club try to make clients happy. All employees do a good job. Thank you everyone, we will definitely be back in December. Alexei
Aufenthalt von 9 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 28. Apr. 2024
Dear guest I would like to thank you on behalf of the entire team at the Hotel Fiesta Americana Puerto Vallarta All Inclusive & SPA for your kind and friendly comment regarding the service provided to you during your stay. We are very pleased to have contributed favorably so that your experience in this beautiful Destination was pleasantly satisfactory.Thank you for allowing us to receive you on this occasion, it will be an honor to receive you on your next vacation.

10/10 – Hervorragend

Maria G

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to vacation!
Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

6/10 – Okay

Erlinda Villanueva

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Majority of the workers don't speaks english. Food is not desirable specially Mexican food. Restaurants hours of operation is not catering to our needs.
Aufenthalt von 7 Nächten im April 2024
Antwort von Alberto am 23. Apr. 2024
Hello Erlinda thank you for your comment we appreciate your feed back. We are sorry your did not enjoy the Mexican food, We do have Italian and Asian food hopefully you enjoyed that. We also have 24 hour room service. We apologize that the restaurant hour were no what you expected. We do serve breakfast 7am to 12 pm.. .We serve lunch from 12 noon until 530 pm and dinner from 6pm until 11pm. Once again we do have 24 hour room service. We do hope to have you back soon. Once again thank your for your valuable comments.

10/10 – Hervorragend

ALLAN JOHN

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our second stay here and the service is amazing. Sergio, Johnny and Nacho are fantastic pool/beach waiters. The two waitresses in the lounge in the evening, Lily and Esmerelda were also great. The hostess in La Cevicheria and breakfast buffet Danae is the best. She has such a kind positive presence. Room was very nice and food was great for a resort.
Aufenthalt von 11 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 19. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

10/10 – Hervorragend

Tania

Aufenthalt von 5 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 8. Mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

10/10 – Hervorragend

Yoselin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente servio el personal super amable
Aufenthalt von 3 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

4/10 – Schlecht

Cristina Araceli

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Instalaciones viejas; Servicio excelente
Aufenthalt von 4 Nächten im März 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

10/10 – Hervorragend

cindy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The customer service is over the top amazing. We have never received such incredible service. Staff was the best ever! Food was superb.
Aufenthalt von 6 Nächten im April 2024
Antwort von Alberto am 16. Apr. 2024
Hi Cindy, so glad you enjoyed our food. We do take pride in offering the best attention posible from our staff. We are so happy you choose Fiesta Americana en Puerto Vallarta we are looking forward to your next visit. Have a wonderful day.

10/10 – Hervorragend

Amy

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I’m such a homebody and I seriously felt so safe and like I was at home at this resort! The staff is seriously unmatched everyone is so friendly and the food is amazing! Both of our daughters had birthdays a couple weeks before we went and they did a little celebration in our room too! We felt so special the whole time :) will definitely be back
Aufenthalt von 6 Nächten im April 2024
Antwort von Alberto am 16. Apr. 2024
Hello Amy thank you so much for choosing Fiesta American in Puerto Vallarta. Glad to hear you will be back visiting us again. It will be a pleasure to have you and your family back here with us. Its good to here that we could make your stay with us special. Have a great day.

8/10 – Gut

Kevin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our second time at the Fiesta Americana. The first time being in 2016. Same great service, friendly staff, super clean. Our only issue would be general conditions. It's starting to show it's age. The pool needs a rebuild and the outdoor furniture is getting a little worn. You just can't beat the great staff though, always helpful and happy. Thanks for a great week FA.
Aufenthalt von 7 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Hervorragend

Yan Bing, Fremont

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff is very friendly and helpful
Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

8/10 – Gut

Marta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best part of the property is that everything is very convenient structured. You don’t have to fight for your spot at the beach or the pool even if you like to sleep long. The pool is open until 9 PM and towels are available until late as well. Service is exceptional. You don’t have to stand up and to get your drink if you don’t want, service us to every five minutes if you need some drink or snack or lunch. I was a little disappointed to to know that they don’t have any net entertainment, except live music. During the day they don’t have much entertainment either. They offer morning Buffay, lunch, and dinner are restaurant style, so you have to order from the menu. The general feeling after spending six days is great. I would come back.
Aufenthalt von 5 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Hervorragend

James Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service and amenities! Close to the Malecon and the beach access is nice.
Aufenthalt von 5 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear guest Thank you for your feed back, this is important for us! We hope we can be your host again in the future, in your home away from home.

4/10 – Schlecht

Amir

Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
When we arrived the basin wasn't draing, haf to have someone come with a plunger, it was disvusting. Next mornig there was no water pressure in tjebrpken shower head and the water was almost cold. Shower head didn't have an adjusting head. You couldn't wash your private areas.
Aufenthalt von 3 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
We appreciate the time you took to send us your comments, for us they are very r4important since we take our opportunity areas from them and improve our service. We regret the bad experience you had during your stay, we will take measures with the corresponding department and make the necessary adjustments in order to avoid these types of situations again. We hope that you will give us the opportunity in the future to return to your home, away home.

10/10 – Hervorragend

Sajeesh

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place for family
Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

8/10 – Gut

Sonja

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

8/10 – Gut

Karen, south bend

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the service everywhere at the resort. More Options on room service would be appealing
Aufenthalt von 5 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Hervorragend

Jessica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love this place so much. This was our second visit & its never enough time. Its a nice getaway from AZ. The staff and food is the best. Also the pool & lounge areas is so nice and relaxing. The watermelon margaritas were incredible. The drinks are made with fresh fruit & never too sweet. We'll be back one day.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Hervorragend

Ashley

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing and helpful! Super friendly. WE loved being up at the 21 pool and LOVED the staff up there. The spa was super nice and a great experience too!
Aufenthalt von 5 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

8/10 – Gut

IK HYUN, Zapopan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Hervorragend

Hector Cornejo de la

Aufenthalt von 4 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 28. Apr. 2024
Dear guest I would like to thank you on behalf of the entire team at the Hotel Fiesta Americana Puerto Vallarta All Inclusive & SPA for your kind and friendly comment regarding the service provided to you during your stay. We are very pleased to have contributed favorably so that your experience in this beautiful Destination was pleasantly satisfactory.Thank you for allowing us to receive you on this occasion, it will be an honor to receive you on your next vacation.

10/10 – Hervorragend

randi

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The food was totally excellent
Aufenthalt von 6 Nächten im März 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

6/10 – Okay

Madhuwanti

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
There is limited dining and swimming area for the kids.
Aufenthalt von 3 Nächten im April 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

10/10 – Hervorragend

Chang

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Alberto am 24. Apr. 2024
Hello Chang Thank your for taking the time to give our hotel a review. Fiesta Americana thanks you for your visit. And we hope to have you as our guest real soon. Have a wonderful day.

4/10 – Schlecht

Bibi

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

10/10 – Hervorragend

KELLY

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Resort didn’t have hot water the whole week and when we asked for accommodations for the inconveniences, they didn’t want to give us anything.
Aufenthalt von 5 Nächten im März 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 28. Apr. 2024
Dear guest I would like to thank you on behalf of the entire team at the Hotel Fiesta Americana Puerto Vallarta All Inclusive & SPA for taking the time to leave us yor feed back about your recent stay , we are working all the time in order to give you the best experience in all our services, we hope we can have

6/10 – Okay

Caitlin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

10/10 – Hervorragend

Lauren Marie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 10 Nächten im März 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 23. Apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

8/10 – Gut

Luis Alberto García

Gut: Sauberkeit und Zustand der Unterkunft
En general buen servicio, pero hubo un detalle con una persona del servicio muy nefasto con mal trato que servía en el buffet el martes 26 de marzo en la noche, pero los alimentos bien, un ambiente muy tranquilo y acogedor y en el servicio de todo incluido todo muy bien, muchos restaurantes a los que puede uno entrar, otro inconveniente que no me agradó es que piden que reserve uno para la cena, y si llega uno directo normalmente no dejan entrar a ninguno de los diferentes restaurantes a la carta pero no se queda uno sin cenar te dirigen a un restaurante buffet
Aufenthalt von 4 Nächten im März 2024
Antwort von Concierge Fiesta Americana Puerto Vallarta am 6. Mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.