Ausblick vom Zimmer

Bewertungen von Windsong on the Reef

4.5 out of 5
Windsong on the Reef
Stubbs Rd, Providenciales, Providenciales

Bewertungen

9,2

Wunderbar

694 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
210 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
49 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
24 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Silvio

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles super, ausser dass es wünschenswert wäre ein komplettes anständiges Frühstück zu bekommen ohne viel Aufpreis zu zahlen .
Aufenthalt von 3 Nächten im September 2023
Antwort von Jimmy Molter ~ Managing Partner am 30. Sept. 2023
Silvia, thank you for sharing your experience with us. We are so happy to hear you had a wonderful stay here at Resort. We offer a continental breakfast consisting of yogurt, fruit, oatmeal, bagels/muffins, juice and coffee/tea with embellishment also available at very attractive pricing. We appreciate your business and look forward to seeing you on a return trip.Silvia, vielen Dank, dass du deine Erfahrungen mit uns geteilt hast. Wir freuen uns sehr zu hören, dass Sie einen wunderbaren Aufenthalt hier im Resort hatten. Wir bieten ein kontinentales Frühstück bestehend aus Joghurt, Obst, Haferflocken, Bagels/Muffins, Saft und Kaffee/Tee mit Verzierung zu sehr attraktiven Preisen. Wir schätzen Ihr Geschäft und freuen uns darauf, Sie auf einer Rückreise begrüßen zu dürfen

6/10 – Okay

Silvio

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Wunderschöne Location
Unterkunft gut und sauber. Lage hervorragend. Karte und Auswahl der Speisen sehr dürftig. Absolut überteuert, Preis Leistung der Speisen viel zu teuer für das was man bekommt ist. Schade , es ist total auf amerikanische Touristen ausgelegt. Leider ist die Insel voll und ganz in amerikanischer Hand … Das personal macht einen unmotivierten Eindruck und ist wie ausgelaugt.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von CMusgrove am 31. Mai 2023
Thank you for the feedback, Silvio. I’m sorry to hear that you were unimpressed with the menu selection. Unfortunately, everything in imported on the island, hence it may seem as if prices are expensive. Our goal is always to make our guests feel at home and exceeding their expectation and we apologize for dropping the ball on that. We appreciate your feedback as this helps us to make improvements and become more efficient. We hope to have the chance to host you again.

8/10 – Gut

Andy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location right on the reef. Definitely a bonus if you like snorkeling but bring reef shoes and reef friendly sunscreen. Staff members are very friendly! The free continental breakfast was worth skipping at "JoJo's" but "Dune" provides a fabulous ambiance for dining right next to the beach. We didn't venture out from the hotel grounds because we found the hotel's location perfect for what we wanted: 1 night accommodation with easy access to snorkeling on-site. Would definitely stay here again but only if we could book a large ocean front suite with our own kitchen so we could cook our own meals.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jimmy Molter ~ Managing Partner am 18. Mai 2024
Andy, I appreciate the time you've taken to share your comments with other travelers regarding your stay at Windsong. We are glad you enjoyed your visit and had a delightful experience at our hotel. We have an incredible team, and thank you for recognizing their attentive service. I will enjoy sharing your compliments with them. We all look forward to your return visit.

10/10 – Hervorragend

Dana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jimmy Molter ~ Managing Partner am 18. Mai 2024
Dana, I am thrilled you had a great stay with us! We certainly appreciate your feedback and look forward to having you back with us again when your travel bring you back to Grace Bay

10/10 – Hervorragend

George, Harrison City

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent resort. Very low key. Beautiful rooms and very relaxing pool and ocean front.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Jimmy Molter ~ Managing Partner am 14. Mai 2024
George, we truly appreciate your kind words and are delighted that your experience at the Windsong Resort met your expectations. It's our commitment to provide top-notch service and luxurious facilities, and we're thrilled that we succeeded in creating a memorable stay for you. Thank you for choosing Windsong. We look forward to welcoming you back in the future

10/10 – Hervorragend

angelo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Jimmy Molter ~ Managing Partnert am 14. Mai 2024
Angelo, thank you for the great rating. It is always gratifying to receive praise for meeting expectations, and we are delighted you enjoyed your stay. I hope you will consider Windsong for a return visit.

10/10 – Hervorragend

Stacy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is lovely, clean, and very well-maintained. It’s on a gorgeous beach with a reef very close for snorkeling. The staff were very helpful and friendly too.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Jimmy Molter ~ Managing Partner am 14. Mai 2024
Stacy, warm greetings from beautiful, sunny Grace Bay. We appreciate the time you've taken to share your comments with other travelers regarding your stay at .Windsong We are glad you enjoyed your visit and had a delightful experience. We have an incredible team, and we thank you for recognizing their service. We will enjoy sharing your compliments with them.

10/10 – Hervorragend

Heidi Lynn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice small hotel. Great service from all employees. Reef for snorkeling about 20 yards from the beach. Hi I cat, kayaks, paddle boards, snorkeling equipment all available.
Aufenthalt von 8 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 14. Mai 2024
Heidi, thank you for taking the time to share your experience at the Windsong Resort. I truly believe having the reef so close is a major consideration when determining where to stay. It is so refreshing to hear that our team contributed significantly to making your stay enjoyable. Your patronage is appreciated and we all look forward to seeing you again.

10/10 – Hervorragend

todd

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is amazing. Everyone was extremely friendly. We will be back.
Aufenthalt von 7 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 14. Mai 2024
Todd, thank you for your fantastic rating of m5/5 for your stay here at Windsong. We're thrilled that you had a wonderful experience with us. Your satisfaction is our ultimate goal, and we're grateful for your positive feedback. I look forward to the opportunity of hosting you again when your travels bring you back to TCI.

10/10 – Hervorragend

Elizabeth

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung und Zustand der Unterkunft
I really liked how many beach activities were included and how kind every staff member was. Family traveling with kids ages 10 & younger, normally travel to Maui for tropical vacations, and we LOVED our trip to T&C by comparison. I wish the included breakfast options were more clear as well as beach activity sign-out, but we were in a rush at check-in so maybe that impacted the explanation time. It was also hard to know where to park and check-in on our first day with a rental car rather than car service so I wish the lobby was well marked from the street, but these are minor things.compared to how wonderful our stay was! I recommend this hotel to anyone who asks. I was told it was fully booked and never once felt crowded or overlooked. I really liked the pool for the bungalows and how close everything was at the hotel
Aufenthalt von 5 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. Mai 2024
Elizabeth, thank you for posting this terrific review. I hope we can lure you away from Maui once again when you thinking beach, sand and sun.I have recorded all your comments and will discuss them with our management team; excellent thoughts.Your patronage is appreciated.

10/10 – Hervorragend

Patricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was terrific. The people were friendly and warm. Breakfast was great. The dining options were a bit disappointing as portion size was minimal and we are not big eaters.
Aufenthalt von 10 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. Mai 2024
Patricia, your 5 star review is greatly appreciated. We are struggling somewhat with the large increases in our wholesale prices. Reducing the portion sizes was one way we used to try and keep the overall pricing down, but it appears we may have gone too far. I appreciate hearing your opinion and can assure you I will personally look into this. I thank you for your patronage and hope you will favor us with a return visit.; I am hoping this pricing situation will return back to normal soon.

10/10 – Hervorragend

Diana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay at Windsong. The staff is very friendly and very helpful. Our room was clean and updated. The property is very pretty and well maintained. You can’t beat the convenience of the beach and the pool right there. Loves that they offered snorkeling gear for a low fee and kayaks and paddle boats for free. The hotel wasn’t busy when we went (1st week of May) so we didn’t have a problem getting a chair on the beach or by the pool. It was nice having the JoJo cafe and continental breakfast as food options but there’s also other restaurants for all meals nearby. It’s a low key resort, great for people looking to relax and enjoy the beauty of Turks and Caicos.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. Mai 2024
Diana, thank you for posting this 5 star review and for all the generous comments. Our staff works very hard to provide our guests with memorable experiences and I am confident your review will put smiles on their faces. We appreciate your patronage and look forward to seeing you again when your travels bring you back to Grace Bay.

8/10 – Gut

Roxanne

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was perfect. The pool however looked like it needed to be deep cleaned.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jimm Molter ~ Managing Partner am 8. Mai 2024
Roxanne, thank you for this great review. I immediately checked into the pool issue as we employ automated pool sanitation and chemical disbursement equipment and found we were experiencing a balance issue. All has been corrected and the pool water looks terrific.I hope you will favor us with a return visit so we can show you we are a professionally managed hotel.

8/10 – Gut

Edith A

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room pool beach excellent. Staff very pleasant. Need better food options. Music by the pool or some kind of activity especially in the evenings would keep people there. We found other options for dinner so we could hear music and have a more vacation feel
Aufenthalt von 6 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. Mai 2024
Edith, thank you for taking the time to post this great review. We are very grateful. Our menus are under revision for implementation this summer with a host of new items. We have rock speakers by the pool and underwater speakers in the pool., I will look into what the issue is.

6/10 – Okay

Kimberly

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
I will start by saying that this property is beautiful, clean and quiet. We stayed in a bungalow and the room was spacious, clean and had a substantial kitchen which was important to us. We arrived about 30 minutes prior to the 3:00 PM check-in time and were told that our room was not yet available. We had planned for this, and went down to the restaurant and checked out the beach. We then did not hear from the front desk as promised. At 3:30 (30 minutes past the check-in time) we returned to the front desk. Our room was still not available. We were not offered an apology, a drink or any sort of coupon/discount or anything. The next morning we went down to the beach where we found every single lounger to be taken. There was space available for one or two more to be added on the end but when we asked, we were met with an unpleasant attendant who refused to put out additional lounge chairs. We were told, "we put them out this morning and aren't putting out anymore". Many guests left belongings on the chairs and left the beach for well over 1-2 hours and nothing was done about this. It made what should have been a relaxing beach day, stressful and frustrating. While Windsong on the Reef was quiet, clean and the area was beautiful, unfortunately, we found the staff to be unpleasant and generally unhelpful.
Aufenthalt von 4 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. Mai 2024
Kimberly, thank you for letting us know of the issues you experienced. Your interaction with our staff is absolutely not the norm. Your comments will receive my personal attention. Your patronage is appreciated and I sincerely hope you will favor us with a return visit so we can work on improving your opinion of us.

10/10 – Hervorragend

Eduarda Ferreira

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The grounds and the beach were beautiful and our room was absolutely gorgeous. It is a small resort with 1 pool and 1 restaurant. It is in a quiet section of the island. You must take a taxi to go into town or you can walk on the beach for about a mile. The staff were friendly and very helpful. There is construction going on right next door
Aufenthalt von 4 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. Mai 2024
Eduarda, thank you for taking the time to post this terrific review.We do currently have 2 pools and 2 hot tubs, soon to be three and three as well as both JoJos Poolside café and Dune, our beachfront dining venue, both available for breakfast, lunch and dinner. I will look into why we did not properly convey this information so you could have enjoyed all of our amenities.

6/10 – Okay

Campbell Ian

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Acess to outside restaurants was difficult@
Aufenthalt von 5 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 28. Apr. 2024
Ian, thank you for taking the time to post a review. I am not sure what you meant by access, but all most of the islands 145 restaurants are accessible by a taxi ride of 10-12 minutes. Additionally, the islands newest restaurant, Marine Room, Indigo, Drift and the Somewhere Beach Café and Lounge are all within a 5 minute walk. If you favor us with a return visit, please ask for me and I will gladly work on this with you.

10/10 – Hervorragend

anda

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, wonderful beach. The apartment was spacious, clean. Staff was friendly and helpful. Not crowded so never a problem to find seat at the pool or on the beach. Would love to come back to this location!!!
Aufenthalt von 5 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 28. Apr. 2024
Anda, thank you for this terrific rating and review. What a joy to read your kind remarks about your time here at the resort. Your patronage is greatly appreciated and we too hope you will find time in your schedule to return to Windsong.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the property. Well maintained. Service oriented. The morning breakfast by the ocean was quite fun. The beach was beautiful and picturesque
Aufenthalt von 9 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 28. Apr. 2024
Michael, thank you for this this wonderful review and rating. I too enjoy sitting on the dune along the beach sipping on a cup of coffee in the morning. It's a great way to start the day.

8/10 – Gut

paula

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very helpful in every way.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 28. Apr. 2024
Paula, the time you have taken to share your comments with other travelers regarding your stay at Windsong is greatly appreciated. I am glad you enjoyed your visit and had a delightful experience at our resort. We have an incredible team, and we thank you for recognizing their service. I will enjoy sharing your compliment with them. We all look forward to your return visit.

10/10 – Hervorragend

Belinda

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff
Aufenthalt von 3 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 28. Apr. 2024
Belinda, thank you for sharing your thoughts with us. We are so happy to hear you had a wonderful experience at our property. I will be sure to pass along your kind words to our staff. We look forward to seeing you the next time you visit the Turks and Caicos Islands.

10/10 – Hervorragend

Adriana, Chicago

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I loved the hotel itself. Very nice, clean and overall it was perfect. The welcome we got when we arrived was very good but I do think that the staff can be a little friendlier like in the "to go" area
Aufenthalt von 4 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 25. Apr. 2024
Adriana, thank you for taking the time to post a review. It is always nice to hear one of our guests had an enjoyable experience. I will look into the "to go" area friendliness. Our barista normally receives very positive comments.We do appreciate your patronage and hope to see you again when you return to Grace Bay.

10/10 – Hervorragend

Arthur

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is amazing. Grounds are clean. Great spot to snorkel. 15 minute bike ride to downtown. Definitely be back.
Aufenthalt von 5 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Parter am 24. Apr. 2024
Arthur, greetings from sunny Grace Bay. Thank you for selecting the Windsong Resort for your recent vacation and for the wonderful rating. We are thrilled to hear we met your expectations and that you enjoyed all that Windsong has to offer.

10/10 – Hervorragend

Danielle M

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful
Aufenthalt von 6 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 20. Apr. 2024
Danielle, thank you for sharing this wonderful rating. It is so heartwarming to hear one of our guests had a terrific stay. I hope you will consider Windsong once again when your travels bring you back to the Turks and Caicos Islands.

10/10 – Hervorragend

Olga

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is dream come true ! True feeling of paradise Love it , enjoined it Definitely come back!
Aufenthalt von 5 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 17. Apr. 2024
Olga, I thank you for this wonderful review. It is so pleasant to read that one of our guests had a great stay. We certainly hope to see you again when your travels bring you back to Grace Bay.

10/10 – Hervorragend

Joseph D

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They have a good staff at this property. It has a nice pool, beach area with a National Park snorkeling reef to the left side of the beach. The General manager Annette is very involved and works very hard. Every day she walks the property and speaks to the guests. She definitely is a great team leader. Once the new building is finished on the right side everything will be cleaned up and more resort like in a few months. Ruth, Nikola and the Front Desk Staff are very helpful and excellent. The Restaurant Staff at the Dune Restaurant nest to the pool are hard workers add cater to the guests. The bartenders there are excellent. Both morning, one and the afternoon gentlemen.
Aufenthalt von 9 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 17. Apr. 2024
Joseph, our staff is indeed one of our most vital assets, as they are integral in providing a friendly, welcoming atmosphere for our guests. Whenever we hear reviews like yours, it reinforces the efforts of our dedicated staff to ensure every guest experience is a memorable one. Your feedback serves as the best kind of motivation for us, further spurring us on to continue offering the high standard of hospitality that we've set for ourselves.Thank you for selecting us, your business is greatly appreciated.

10/10 – Hervorragend

Suzette, Rancho Santa Fe

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 9 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 28. Apr. 2024
Suzette, warm greetings from Grace Bay. On behalf of the entire team here at the Windsong Resort, thank you for choosing to vacation with us, and for posting this terrific rating. We hope to see you again when your travels bring you back to the Turks and Caicos Islands.

10/10 – Hervorragend

Rosa M

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and quiet
Aufenthalt von 4 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. Apr. 2024
Rosa, thank you for taking the time to share your thoughts on your recent stay at Windsong on the Reef. We take pride in offering a tranquil and relaxing environment, where our guests can unwind and rejuvenate. We look forward to seeing you again when your travels bring you back to the Turks and Caicos Islands.

8/10 – Gut

melina

Mit einer Gruppe gereist
Gut: Sauberkeit
In a local area and very clean.
Aufenthalt von 4 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. Apr. 2024
Melina, greetings from sunny Grace Bay. Thank you for selecting the Windsong Resort for your recent vacation and for the wonderful review. We are thrilled to hear we met your expectations. .

10/10 – Hervorragend

Vincenza

Mit der Familie gereist
The only downside is no choice in restaurant selection But the resort itself is very nice and well kept
Aufenthalt von 3 Nächten im April 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. Apr. 2024
Vincenza, warm greetings from TCI. On behalf of everyone here at the Windsong Resort, we want to thank you for choosing to vacation with us, and providing your feedback. We hope you can revisit us soon.

10/10 – Hervorragend

Stacey

Aufenthalt von 7 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 20. Apr. 2024
Stacey, greetings from sunny Grace Bay. Thank you for selecting the Windsong Resort for your recent vacation and for the wonderful rating. I am thrilled to hear we met your expectations.

10/10 – Hervorragend

Landon Thomas

Aufenthalt von 5 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 18. Apr. 2024
Landon, thank you for the fantastic rating of 5/5 for your stay here at Windsong. We're thrilled that you had such a wonderful experience with us. Your satisfaction is our ultimate goal, and we're grateful for your positive feedback. We look forward to the opportunity of hosting you again when your travel bring you back to Grace Bay.

4/10 – Schlecht

Yvonne Therese

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit
It’s quite a dated premises. Our room was not cleaned on several occasions. When raised this with the GM she said she’d issue a resort credit. This ‘credit’ was added to our bill in error!! What a mess. The butler forgot to call our taxi to the airport for our return flight. Basic stuff missed. Great beach! But silly irritants that could have been avoided. For what was supposed to be relaxing… it was quite a stressful stay, sadly.
Aufenthalt von 5 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 29. März 2024
Yvonne, I am surprised by your comment that the premise is dated as we have just completed a total remodel of our lobby, coffee bar, market, fitness center, spa and all the oceanfront suites. It is disappointing to hear of the missteps by our staff. We all try very hard to provide a high quality experience. I offer my apologies and hope you will favor us with the opportunity to work on improving your opinion of us by considering Windsong on your next visit to the island.

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent boutique property, location and staff. Description and photos of the property, amenities and room where exactly what we experienced. Very friendly and accommodating staff.
Aufenthalt von 7 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 29. März 2024
Scott, thank you for posting this terrific review. We are thrilled you had a great stay with us! We certainly appreciate your business and look forward to having you back with us again in the future.

10/10 – Hervorragend

Luis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First time in Turks and this resort was absolutely amazing with a beautiful beach. The staff were all friendly and very helpful, especially Alicia, Venese and Marcson. Thank you for your pleasant hospitality. We’ll definitely be back next visit to Turks and Caicos
Aufenthalt von 7 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 24. März 2024
Luis, I appreciate the time you've taken to share your comments with other travelers regarding your stay at Windsong. We are glad you enjoyed your visit and had a delightful experience at our hotel. We have an incredible team, and we thank you for recognizing their attentive service. I will enjoy sharing your compliments with them; especially Alicia, Venese and Marcson. We all look forward to your return visit.

8/10 – Gut

JEMEAL

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We and girlfriend enjoyed our stay
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Jimmy Molter ~ Managing Partner am 20. März 2024
Jemeal, thankyou for posting this terrific review. It is always so very nice to hear a guest enjoyed their stay. I hope you will favor us with a return visit when your travels bring you back to Grace Bay.

10/10 – Hervorragend

Jodie C

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property right on the beach with fun water activities included.
Aufenthalt von 4 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 27. März 2024
Jodie, we truly appreciate your kind words and are delighted that your experience at the Windsong Resort met your expectations. It's our commitment to provide top-notch service and luxurious facilities, and we're thrilled that we succeeded in creating a memorable stay for you. Thank you for choosing us, and we look forward to welcoming you back in the future.

8/10 – Gut

Agita

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Tranquil. Very suitable for restful stay. Most of the items on Dune restaurant dinner menue were not good. Some of staff members (restaurant) were arrogant and vindictive. Active construction of the adjacent property.
Aufenthalt von 4 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 19. März 2024
Agiata, i appreciate your review and rating. The culinary comments are disappointing to read as we have received a number of very positive comments lately. However, the chef and I have been working on a totally new menu that we hope to launch in the next week or so. We will have many new items such as guacamole deviled eggs topped with conch bits and finished with bacon dust, seafood pot pie, ravioli lasagna, parmesan roasted cauliflower and my favorite, sugar free coconut cream pie.. Perhaps you will give us another try and sample these items. I thank you for your business and look forward to seeing you again; please look me up when you are here.

10/10 – Hervorragend

Erin

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The location of this hotel is excellent. If you’d like to snorkel, this is the place to be. There’s a huge reef and lots of snorkeling equipment you can use to swim. The beach is not very wide, but there’s plenty of room to walk long distances. we had a beautiful penthouse suite so that was the best part of our trip. We have the service wasn’t very good, but would not necessarily say it is the fault of this resort. We noticed that every resort and restaurant we went to the Staff just was not friendly. And basically tried to ignore you whenever possible. No iContact no smile just avoidance. But overall we love Turks and Caicos and will be back.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Jimmy Molter ~ Managing Partner am 19. März 2024
Erin, your terrific rating is greatly appreciated and I agree, our location is one of the best on the island. I took serious note of your comments about the staff and I can assure you we will be discussing this review in our next staff meeting. I do apologize and hope you will give us a second opportunity to improve your opinion of the team. Thank you for the business.

10/10 – Hervorragend

Hector

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great for the price
Aufenthalt von 4 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 19. März 2024
Hector, thank you for the great score. I hope we will have an opportunity to see you again when your travels bring you back to the Turks and Caicos Islands

10/10 – Hervorragend

Nancy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful flowers & awesome pool/beach area Would have liked more entertainment
Aufenthalt von 5 Nächten im März 2024
Antwort von Jim Molter ~ Managing Partner am 15. März 2024
Nancy, thank you for this wonderful review. It is such a pleasure to hear one of our guest really enjoyed their stay. Hopefully we will see you again. We appreciate your business.

6/10 – Okay

Samantha

Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 3. Apr. 2024
Samantha, thank you for posting this rating. We hope you will consider Windsong on the Reef when your travels bring you back to the Turks and Caicos Islands.

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Nice property with great service
Aufenthalt von 5 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 14. März 2024
James, thank you for choosing Windsong on the Reef and for leaving such a nice rating on your stay. We are happy that you were here to enjoy all that our island and our resort have to offer and that we met your expectations. It would be a pleasure to welcome you for another holiday when your travels bring you back to Grace Bay, "the Caribbean's Best Beach"

2/10 – Ungenügend

Luis

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 14. März 2024
Luis, I am very disappointed to see this 1 star review with no comments to guide us on where we need improvement. To try to be better informed, I asked for copies of your folio and the notes entered by staff. We provide our General Manager's name and cell phone number at check in to all arriving guests, but she did not show receiving any calls and our Rooms Division Manager reported she knew of no complaint's or negative comments during your stay and the only front desk agent note recorded was you had asked for a late checkout and an extra 30 minutes was extended as the suite had an incoming guest arrival. It was also reported that you refused to sign for your incidental charges and said you wanted to review them once you were back home; but our policy calls for these charges to be settled while the guest is here on island so any error can be dealt with immediately. I have sent you an email asking for particulars so management can review them and take appropriate actions to prevent a reoccurrence. All that said, we do appreciate you having selected Windsong and hope you might favour us with a return visit so we can work on improving your opinion of us.

8/10 – Gut

Laura Lee

Gut: Sauberkeit
Aufenthalt von 3 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 14. März 2024
Laura, thank you for this wonderful rating. It is always pleasant to see we have met our customer's expectations. We appreciate your business and hope to see you again when your travels bring you back to the Turks and Caicos Islands

10/10 – Hervorragend

Roxanne

Aufenthalt von 3 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 1. Apr. 2024
Roxanne, I are thrilled you had a great stay with us! We certainly appreciate your rating and look forward to having you back with us again in the future.

8/10 – Gut

Andrew

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel with a great staff, the hotel bungalows where I stood were awesome not ocean view but the rooms were beautiful and very big .. I would definitely stay at this property again for the price compared to other hotels
Aufenthalt von 4 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 11. März 2024
Andrew, thank you for this wonderful review. We are glad you enjoyed your visit and had a delightful experience at our hotel. We have an incredible team, and we thank you for recognizing their service. I will enjoy sharing your compliments with them. We all look forward to your return visit.

10/10 – Hervorragend

Beth Helen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the water sports
Aufenthalt von 4 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 11. März 2024
Beth, we are thrilled you had a great stay with us! We certainly appreciate your feedback and look forward to having you back with us again in the future.

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was surrounded by beautiful plants. Very quiet and safe environment. Loved the pool and beach access.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jimmy Molter ~ Managing Partner am 9. März 2024
Brian, thank you for taking the time to share these kind words with our future guests. I hope we will see you again when your travels bring you back to the Turks and Caicos Islands.

8/10 – Gut

Kenneth, Lowell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jimmy Molter ~ Managing Partner am 8. März 2024
Kenneth, thank you for this positive review. It is always pleasant to hear a guest had an enjoyable experience at Windsong. I hope you will consider us again when your travels bring you back to Grace Bay