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Bewertungen von Rock House

4 out of 5
Rock House
1 International Drive, Providenciales

Bewertungen

9,4

Außergewöhnlich

82 von insgesamt 102 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
11 von insgesamt 102 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 102 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 102 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 102 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,8/10

Zustand der Unterkunft

9,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Michelle, Fort Myers

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just an absolutely amazing experience. Such a beautiful, quiet setting. Small and quaint. The staff is amazing. Tiffany at check in. Marie helped with special arrangements. Robert and Peterson at the pool and Chesney is the best server. Food is amazing. Rooms are perfect. Staff and service so kind and gracious. Can’t say enough about this place.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Justina, Norwalk

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was amazing, staff was amazing amenities were amazing, only thing I will say is the restaurant didn’t have much diversity. You definitely will need to go out and eat at different spots. Breakfast is free and it’s not buffet style and I liked that a lot, you order what you want from the menu. I will definitely be back. Housekeeping came twice a day. They were on point with everything. If I could I would give them 10 stars
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Nikil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024

10/10 – Hervorragend

Clouttia

Gut: Sauberkeit
Aufenthalt von 5 Nächten im Februar 2024

10/10 – Hervorragend

Chase

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best place to stay in Turks and Caicos. Staff is very friendly and can assist you with booking activities as well as transportation. Views are incredible and pool is unreal. Would suggest booking rooms above the pool. Food is also delicious and live music on some nights.
Aufenthalt von 6 Nächten im April 2024

4/10 – Schlecht

Anna

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Tenishua

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Rock House is FABULOUS!! The room and property are beautifully appointed, and the staff are friendly and hospitable. We will definitely return to Turks, and we’d love to stay at the Rock House again!
Aufenthalt von 4 Nächten im März 2024

6/10 – Okay

Leslie V

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024

8/10 – Gut

Evin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

alberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Albert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I choose this hotel on the internet because it looked and read that it was secluded and that is what I desired. We did get assigned the proper room but found the location to noisy. The General Manager saw to it that we were moved to an upgraded room and location and were not charged for the upgrade... Top Shelve service to say the least... great location, hotel, staff and Management. 5 Stars! A. Lawrence
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Michele, Watchung

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was beautiful and staff was amazing!
Aufenthalt von 7 Nächten im Februar 2024

10/10 – Hervorragend

nancy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a beautiful spot; so well appointed!
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Necole

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay at Rock House was amazing and one of the most beautiful places we have stayed. The location is perfect and only minutes from the airport. The food was exceptional. This is truly a luxury hotel and we can't wait to go back!
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Meredith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service staff is excellent. Enjoy being away from the busy areas of town and relaxing.
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

G M

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Jules, MONTREAL

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a brilliant time - the staff were incredible, extremely helpful and welcoming! Thanks to Franncesca, Peterson, Robert, Monica, Gerald, Berlandie, Frank, Orlando and everyone who helped with all our questions, provided recommendations, carted us around and managed to help us find last minute bookings. The pool and restaurant team were always smiling and made the overall experience that much more wonderful! The lobster pizza and Drunken Lobsters - exceptional! The resort is beautiful - the walkways and views are stunning, the pool area is pristine. The only real downsides is that it is very remote (which is also an upside!), so you do need a car / rely on taxis as you cannot walk anywhere, so this can also get very expensive. Plus there is construction but for the most part that didn't disrupt us.
Aufenthalt von 9 Nächten im Dezember 2023

6/10 – Okay

Reagan

Gut: Personal & Service und Zustand der Unterkunft
Rock-y House
My husband and I stayed at Rock House over the Christmas Holiday. It is was a beautiful property and the staff was friendly and helpful. Our room was a one bedroom oceanfront suite. It was spacious and the pool was very enjoyable. Unfortunately, they seem to be having an issue with the septic system as you could smell it around the resort and it would get so bad in the room (especially at night) we closed all the drains and kept the bathroom door shut with the fan running most of our trip. I did my makeup in the bedroom mirror to avoid spending any extra time in there. We mentioned the issue to the front desk but once heard other guests talking about it we realized it must just be a widespread issue. They are working on building out the second half of the property so there was significant construction noise. We were thankful our room was on the other side of the resort from the main construction area but felt they should be notifying guests ahead of time about the construction. The food was fresh and tasty but dining options were limited, pricy, and hours seemed to change every day. There is also a 10% service fee and 12% tourist tax on every bill (plus additional tipping was very expected) so meals added up. Overall, we had a nice trip but disappointed by the hotel considering the cost, all its recent press, and Leading Hotels of the World membership. Save your money and stay elsewhere but stop by for a cocktail at the Cave Bar to take in the view!
Aufenthalt von 5 Nächten im Dezember 2023

10/10 – Hervorragend

Tim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort and the staff were amazing. Would highly recommend.
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Sudhinder, Flemington

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my wife just went last week to this place. It’s really awesome. We took the room with ocean facing. Breakfast is included the staff was very friendly and nice. Ambience and views are the best. Shree the manager was very nice and friendly. It’s an awesome location and must stay atleast one night.
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Haojia

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Great resort with excellent views. We stayed for 6 nights. However, the service is poor, asked for a pair of slipper and took them at least 3 hours to give it to me. Really terrible service at the restaurant: booked reservation at 7PM, arrived at 6:55PM and was told need to wait for couple mins for the table to be ready. Waited at the bar for 30 more mins with no one served us. They won’t give us the table until we asked to cancel the reservation
Aufenthalt von 6 Nächten im November 2023

10/10 – Hervorragend

Charanjit

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unreal views
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing in all ways!
Aufenthalt von 3 Nächten im November 2023

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2023

10/10 – Hervorragend

Amy, Nashville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a smaller resort so it it very quiet and removed from the rest of Grace Bay. The pool was beautiful, so peaceful. The beach is small but adequate. They don't play loud music all day, just nice relaxing subdued background. The food was excellent! The staff were so pleasant and helpful. The property is pretty new so everything is in great shape. The room was spacious and well appointed. Would love to go back!
Aufenthalt von 5 Nächten im Oktober 2023

8/10 – Gut

Russell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Rock house is a nice quite place to stay for couples looking for a romantic vacation with relaxation and a wonderful view and great service. The location is very close to the airport but it’s quite a distance from the tourist areas, so you will have to drive or take a taxi for excursions and traditional island scenery and activities. If you are looking for fun, excitement and easy access to different excursions, then I’d recommend the Grace Bay Area. But for a quiet, relaxing place with style and a great atmosphere, The Rock House is a nice choice. It really depends on what you want your vacation to be.
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Winnifred

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Zustand der Unterkunft
Overall my stay and experience at Rock House was phenomenal. I just wish they had better directions to the suites and other places on the property.
Aufenthalt von 4 Nächten im Oktober 2023

10/10 – Hervorragend

Cathy

Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

nikhil

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
As per other reviews here - summary is simple, nice location/facilities, abysmal service and hospitality. It honestly feels like most people working there do not want to be there. For 1k a night… Not a great stay. Booked for our honeymoon, which I’d advise against… I’d highly recommend an airbnb on the Island, far better options out there for less. We stayed here primarily because we wanted a concierge to help us plan out the best activities on the island, and make bookings / transfers. Which was a disaster. Pros: Beautiful location, view and nice rooms/facilities. Cons Service - Apart from a few standouts, the majority of staff do not look like they want to be there. The service was begrudging, as if we were being done a favor. Simple requests were forgotten and nothing shows up. We got sick of following up and bought groceries / drinks at the local supermarket for the rest of our stay. We received far better service at the beach shacks we ate at - given that this place is super expensive… just ouch. Excursions/concierge - this is where things truly fell apart. No confirmations, poor communication, had to followup multiple times. Long story short, we ended up missing our main excursion and were driven around for a couple of hours from hotel to hotel. Left us frustrated and wishing we had simply booked an airbnb. We ended up booking the remaining activities ourselves, and things ran smoothly from that point on. Construction - they choose to omit this completely...
Aufenthalt von 4 Nächten im Oktober 2023

10/10 – Hervorragend

Dixania

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Greta location and the island is beautiful. We love it so much . Was very relaxing
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Tasia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great resort
Aufenthalt von 3 Nächten im September 2023

10/10 – Hervorragend

Mishala

Gut: Sauberkeit
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Jaree

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
The property was beautiful. Young lady at the front desk was very nice and accommodating helped set up excursions. Daphnee in the restaurant for breakfast was really nice we came back multiple times because of her aura and welcoming smile. My only complaint was I called the desk multiple times for a setup for flowers or a banner for our anniversary we never received anything also we could never get any ice nor would they tell us where it was located the guy in the office after midnight got us some the night before we left. Housekeeping never came in the morning when we called but would always come at 630 while we’re occupying the room other than that the property was beautiful and relaxing I would recommend.
Aufenthalt von 3 Nächten im September 2023

10/10 – Hervorragend

Matthew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely amazing! Better than expected, rooms were cleaned twice a day, everyone was extremely friendly. Special shout out to Judson, Vaughn, Dre, and David. Gave us all information on local traditions, places to eat, things to do, and just great conversations. We will be back!!!
Aufenthalt von 5 Nächten im September 2023

10/10 – Hervorragend

Chris

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property, Minutes from airport, great service!!
Aufenthalt von 4 Nächten im September 2023

10/10 – Hervorragend

Redmond

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff attends to any and all Of your needs, JEFF took care of all my needs by the pool no matter how small Or large he was amazing !!!! JEFF service was beyond amazing and deserves the recognition . The food was amazing especially the burger and lobster pizza . The place is the best and only place that I will ever stay when I visit Turks
Aufenthalt von 5 Nächten im September 2023

10/10 – Hervorragend

Kristina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property exceeded my expectations, and the staff were some of the nicest people I've ever had the pleasure of connecting with. I wish we could have stayed longer - it was an amazing trip!
Aufenthalt von 3 Nächten im September 2023

10/10 – Hervorragend

Dafne

Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Gabriela

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel property and staff absolutely incredible
Aufenthalt von 6 Nächten im August 2023

10/10 – Hervorragend

Charline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cant wait to go back. Do yourself a favor get yourself a rental car so you explore this Beautiful country.
Aufenthalt von 4 Nächten im August 2023

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the perfect resort for the people looking to be off the main path but still have a great experience. The swimming pool was unbelievable. The private beach and pier were very relaxing. It was nice not having to share the areas with a lot of other people. The restaurant was excellent. The service and food were top notch. We loved hanging out at the Cave Bar. A unique bar that overlooks the ocean.
Aufenthalt von 5 Nächten im August 2023

10/10 – Hervorragend

Antwanique

Gut: Sauberkeit und Personal & Service
They ocean view and pool view at same time were amazing
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Jacob

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Amazing! Clean, good food and drinks, amazing view, excellent snorkeling right off the beach. Only complaint is the "island time" was a little excessive with most service members. I would have expected quicker service for the price we paid.
Aufenthalt von 6 Nächten im Juli 2023

10/10 – Hervorragend

Theodore

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I truly enjoyed the property. The Suite was awesome with great view of the ocean.
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Diego

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is our second stay at Rock House and won’t be our last. We love it here. Staff is extremely welcoming, helpful and friendly. Property is very well maintained and clean. It’s always quiet and relaxing. Food and drinks are good. Hotel is beautiful, makes you feel like you’re in Europe but with beautiful Caribbean water.
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Stacy

Aufenthalt von 7 Nächten im Juli 2023

10/10 – Hervorragend

rocio

Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Melissa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well trained staff.. very courteous and the grounds are clean.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Herman Che

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Staff ! Great Customer Service! Good good and very relaxing !! Definitely coming back
Aufenthalt von 1 Nacht im Juli 2023