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Bewertungen von Red Lion Hotel Portland Airport

3 out of 5
Red Lion Hotel Portland Airport
7101 NE 82nd Ave, Portland, OR

Bewertungen

7,2

Gut

597 von insgesamt 2024 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
542 von insgesamt 2024 Gästebewertungen haben eine Bewertung von 8 - Gut" "
391 von insgesamt 2024 Gästebewertungen haben eine Bewertung von 6 - Okay" "
284 von insgesamt 2024 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
210 von insgesamt 2024 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,6/10

Personal & Service

6,2/10

Ausstattung

6,8/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Monik

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super!
Schöne und einfache Unterkunft für einen Stoppover, mit Flughafen-Service-
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel General Manager am 8. Jan. 2024
Dear Monik,Thank you for the perfect 10 out of 10 rating! We're glad to hear that you had a super experience and found the accommodation nice and simple for your stopover, especially with the airport service. If there's anything specific you enjoyed or any preferences for future stopovers, please feel free to let us know. We appreciate your positive feedback and look forward to providing you with another excellent experience in the future! Safe travels!Sincerely, Hotel General Manager

6/10 – Okay

Monika

Zweckmässig
Das Hotel ist in die Jahre gekommen; dementsprechend ist die Ausstattung. Für einen schnellen Aufenthalt aber zweckmässig
Aufenthalt von 1 Nacht im September 2022
Antwort von Hotel General Manager am 18. Sept. 2022
Dear Monika,Thank you so much for your valuable feedback about finding our hotel useful for a quick stay. At the same time, I noted your comment about the hotel's condition. We are always looking for ways to improve our infrastructure, and this may be the next thing in the near future, once the management plans it. Please visit us again.Sincerely, Hotel General Manager

6/10 – Okay

Brian

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
It was ok . I booked it as a package deal through Expedia and thought it was a regular hotel , but it was really just a two story motel. No breakfast or pool . It was kept up decent , staff was very good and a convenient location being right by the interstate and a main street through Portland so that was good .
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for an airport hotel for those super early flights.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 14. Mai 2024
Dear John,Thank you for your wonderful feedback. We're delighted to hear that you found our hotel to be a great value, especially for those early flights from the airport! Providing convenience and comfort for our guests, especially during hectic travel times, is always our goal. We look forward to welcoming you back for your next trip. Safe travels!Sincerely, Hotel General Manager

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient for the Airport ... comparatively decent price ... staff knowledgeable & helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 14. Mai 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel convenient for the airport, with knowledgeable and helpful staff. We strive to provide a comfortable and hassle-free experience for our guests, and we're glad to know we succeeded during your stay. We look forward to welcoming you back in the future!Sincerely, Hotel General Manager

10/10 – Hervorragend

Angela, Andrews

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great. Shuttle driver was wonderful. Beds were incredible. What can I say. I’m in love!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 11. Mai 2024
Dear Angela,We're overjoyed to receive a perfect 5 out of 5 rating from you! It's fantastic to hear that our staff made such a positive impression on you and that you had a wonderful experience with our shuttle driver. We're thrilled that you found our beds to be incredibly comfortable—it's always a delight to provide a restful night's sleep. Thank you for your kind words, and we're thrilled to have earned your love! We can't wait to welcome you back for another incredible stay!Sincerely, Hotel General Manager

8/10 – Gut

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very affordable and a well kept hotel. I would stay here again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 10. Mai 2024
Dear Stephen,Thank you for your positive feedback and for choosing to stay with us! We're delighted to hear that you found our hotel to be very affordable and well-maintained. Your intention to stay with us again is the greatest compliment we could receive. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel General Manager

8/10 – Gut

Jeron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 10. Mai 2024
Dear Jeron,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel General Manager

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, quiet room and close to the airport.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 8. Mai 2024
Dear Steve,your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel General Manager

10/10 – Hervorragend

Nick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would like to mention specially one of the staff named Tina She was so great with us
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Hotel General Manager am 8. Mai 2024
Dear Nick,Thank you for the glowing review! We're thrilled to hear you had a perfect stay with us and that Tina made your experience even more memorable. We'll be sure to commend her for her exceptional service. Your satisfaction means the world to us, and we look forward to hosting you again for another fantastic stay!Sincerely, Hotel General Manager

10/10 – Hervorragend

Erika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great price and great place
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel General Manager am 7. Mai 2024
Dear Erika,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel to be a great value and enjoyed your stay with us. Providing excellent service and accommodations at a reasonable price is important to us, and we're glad that we met your expectations. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 8. Mai 2024
Dear Julia,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel General Manager

10/10 – Hervorragend

Sylvia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very helpful. Shuttle service was great. Rooms were clean. I will definitely use their service again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 7. Mai 2024
Dear Sylvia,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a great experience with us and that our staff were very helpful, the shuttle service was great, and the rooms were clean. Providing excellent service and a comfortable environment for our guests is important to us, and we're glad that we met your expectations. We look forward to welcoming you back again and providing you with another exceptional stay. We appreciate your feedback and your loyalty!Sincerely, Hotel General Manager

8/10 – Gut

Matthew, Fayetteville

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 7. Mai 2024
Dear Matthew,We're grateful for the time you took to rate your stay at our hotel. Should you have any suggestions that could elevate our guest satisfaction score from 4 to 5, we would be eager to hear them. Your patronage is greatly appreciated.Sincerely, Hotel General Manager

6/10 – Okay

Giao-Linh, Kirkland

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We stayed for a convention nearby. It was convenient and walkable to some places even if we didnt have a car. But it was raining. It was nice to have a fridge and microwave in the room. We had to switch rooms bc of black ants. Since its an older bldg.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel General Manager am 6. Mai 2024
Dear Giao-Linh,Thank you for choosing to stay with us during your convention. We're glad our location was convenient for your needs and that the in-room amenities were useful. We apologize for the inconvenience caused by the black ants; please rest assured, we take such matters seriously and will address them promptly. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.Sincerely, Hotel General Manager

6/10 – Okay

Larry

Mit dem Partner gereist
Close to airport
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 6. Mai 2024
Dear Larry,We're glad you found our location convenient to the airport! Being nearby makes traveling easier, and we're pleased to offer a comfortable stay for guests who need to catch a flight. We hope to welcome you back again in the future!Sincerely, Hotel General Manager

6/10 – Okay

Larry

Mit dem Partner gereist
Its close to airport without the noise.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 6. Mai 2024
Dear Larry,That's great to hear! We're glad that our hotel's proximity to the airport provided convenience without the disturbance of noise. Providing a peaceful environment for our guests is important to us, and we're delighted that you enjoyed your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

8/10 – Gut

Joseph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There’s no elevator so I had to carry my 50lb luggage to the 2nd level. The staff are nice and a shuttle is available to take the guests to the airport anytime.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 5. Mai 2024
Dear Joseph,Thank you for your feedback. We're glad to hear you found our staff friendly and appreciated the availability of our shuttle service. We apologize for any inconvenience caused by the lack of an elevator. We'll take your comments into consideration as we strive to improve our facilities. We hope to welcome you back for a more comfortable stay in the future.Sincerely, Hotel General Manager

8/10 – Gut

Ilaisaane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would definitely come back for another stay!
Aufenthalt von 4 Nächten im April 2024
Antwort von Hotel General Manager am 5. Mai 2024
Dear Ilaisaane,Thank you for your review and for considering a return visit! We're glad to hear that you had a positive experience and that you would come back for another stay. If there's anything we can do to ensure your next stay is even better and earns that extra star, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel General Manager

8/10 – Gut

Rick

Geschäftlich gereist
No dining facilities, it is miles to find food all around this area
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 5. Mai 2024
Dear Rick,Thank you for your feedback. We're glad you enjoyed your stay overall. We apologize for any inconvenience regarding the lack of dining facilities nearby. We'll consider options to enhance dining convenience for our guests. We appreciate your understanding and hope to welcome you back for an even better experience.Sincerely, Hotel General Manager

10/10 – Hervorragend

Mario

Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
Excellent service, very comfortable rooms!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 4. Mai 2024
Dear Mario,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our service excellent and our rooms very comfortable. Providing a top-notch experience for our guests is always our goal, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Hotel General Manager

8/10 – Gut

Kristina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Stayed one night for convenience to airport. Comfortable and good enough for our stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 3. Mai 2024
Dear Kristina,Thank you for your glowing feedback. We're glad to hear that our hotel provided a comfortable and convenient stay for your airport visit! Your satisfaction is important to us, and we appreciate your positive feedback. We hope to have the opportunity to welcome you back for another pleasant stay in the future!Sincerely, Hotel General Manager

6/10 – Okay

goo

Mit der Familie gereist
No breakfast
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 3. Mai 2024
Dear goo,We apologize for any inconvenience caused by the lack of breakfast during your stay. While we strive to offer a comfortable and convenient experience for all our guests, we understand the importance of providing meal options. Your feedback is valuable, and we may consider it as we continue to improve our services. Sincerely, Hotel General Manager

6/10 – Okay

Kimberly

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 4. Mai 2024
Dear Kimberly,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel General Manager

10/10 – Hervorragend

joy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very nice!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel General Manager am 3. Mai 2024
Dear joy,We're thrilled to hear that you had such a positive experience with our staff during your stay! Providing friendly and accommodating service is always our goal, and we're delighted that our team members made your stay enjoyable. Thank you for your perfect rating, and we hope to welcome you back for another great stay soon!Sincerely, Hotel General Manager

6/10 – Okay

john

Gut: Personal & Service
Only issue I have was the flooring in my room was coming up in different areas
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 2. Mai 2024
Dear john,Thank you for your feedback and 3 out of 5 ratings. We apologize for the issue with the flooring in your room. Your comment is valuable, and we'll address it promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel General Manager

10/10 – Hervorragend

Lisa, Portland

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay before an early flight
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 2. Mai 2024
Dear Lisa,Thank you for the excellent rating! We're thrilled to hear that you had a great stay with us before your early flight. Providing a comfortable and convenient experience for our guests, especially those with early flights, is our priority. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel General Manager

10/10 – Hervorragend

Dawn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had an issue with my card not working on door the staff came right to my room and showed me what i was doing wrong and she was very nice about it
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 2. Mai 2024
Dear Dawn,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that our staff promptly assisted you with the door card issue and did so in a friendly manner. Your positive feedback is greatly appreciated, and we hope to provide you with an excellent experience during any future stays.Sincerely, Hotel General Manager

8/10 – Gut

Gayl

Gut: Personal & Service
Convenient to airport -so it’s not very quiet- & to some basic eateries; all-in-all decent facility for the price
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 3. Mai 2024
Dear Gayl,Thank you for your feedback! We're glad to hear that you found our hotel convenient to the airport and appreciated the nearby eateries. While we strive to provide a comfortable stay, we understand that proximity to the airport can impact noise levels. We appreciate your honesty and hope you had an overall positive experience with us. We value your input and hope to welcome you back in the future!Sincerely, Hotel General Manager

10/10 – Hervorragend

Ofelia

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great shuttle service!
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 1. Mai 2024
Dear Ofelia,Thank you for your feedback! We're thrilled to hear that you enjoyed our shuttle service during your stay. Providing convenient transportation options for our guests is important to us, and we're glad that it contributed to a positive experience for you. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great customer service!
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 1. Mai 2024
Dear Andrea,Thank you for your feedback! We're delighted to hear that you received great customer service during your stay with us. Providing excellent service to our guests is our top priority, and we're glad that our team was able to make your experience memorable. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 – Hervorragend

Elisabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 30. Apr. 2024
Dear ElisabethThank you for your glowing feedback! We're delighted to hear that you received great service during your stay. Providing exceptional service to our guests is our top priority, and we're thrilled that our efforts met your expectations. Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back for another fantastic experience. We hope to see you again soon!Sincerely, Hotel General Manager

10/10 – Hervorragend

Chester A

Gut: Sauberkeit und Personal & Service
No restaurant
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 1. Mai 2024
Dear Chester A,We apologize for any inconvenience caused by the lack of a restaurant on our premises. While we don't have an on-site restaurant, we're more than happy to provide recommendations for nearby dining options that you might enjoy. Additionally, if there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're here to ensure you have a comfortable and enjoyable experience.Sincerely, Hotel General Manager

6/10 – Okay

Kalie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 1. Mai 2024
Dear Kalie,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel General Manager

10/10 – Hervorragend

Migdalia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and very quiet.
Aufenthalt von 5 Nächten im April 2024
Antwort von Hotel General Manager am 30. Apr. 2024
Dear Migdalia,Thank you for your perfect rating and feedback! We're delighted to hear that you found our hotel clean and very quiet during your stay. Providing a peaceful and comfortable environment for our guests is important to us, and we're glad we succeeded in meeting your expectations. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel General Manager

10/10 – Hervorragend

Pamala

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff!! She was wonderful, efficient and very helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 30. Apr. 2024
Dear Pamala,Thank you for your perfect rating and glowing feedback! We're thrilled to hear that our staff member provided you with excellent service, efficiency, and helpfulness during your stay. We'll be sure to pass along your kind words to her. Providing top-notch service to our guests is our priority, and we're glad we succeeded in meeting your expectations. We look forward to welcoming you back again soon for another fantastic experience!Sincerely, Hotel General Manager

8/10 – Gut

sondra

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 30. Apr. 2024
Dear Sondra,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 – Hervorragend

MaryAnn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The shuttle service was great, even took us to a food court, shopping area. Super friendly day desk Assistant. Clean rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 28. Apr. 2024
Dear MaryAnn,Thank you for your positive rating and feedback! We're thrilled to hear that you enjoyed our shuttle service and that our staff provided friendly assistance during your stay. It's also great to know that you found our rooms to be clean. Your satisfaction is important to us, and we hope to welcome you back for another excellent stay in the future!Sincerely, Hotel General Manager

6/10 – Okay

BROOKE

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 29. Apr. 2024
Dear BROOKE, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon.Sincerely, Hotel General Manager

8/10 – Gut

Alejandro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Stay was good! Bathroom is out of date, but it works! Would stay again in cases of emergency!
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 27. Apr. 2024
Dear Alejandro,Thank you for sharing your feedback! We're glad to hear that your stay was good overall. While we're sorry to hear that the bathroom was out of date, we're pleased that it still served its purpose for you. Your input is valuable to us, and we'll take it into consideration as we work on improving our facilities. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, under better circumstances!Sincerely, Hotel General Manager

10/10 – Hervorragend

Naifo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel General Manager am 26. Apr. 2024
Dear Naifo,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel & staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Sincerely, Hotel General Manager

6/10 – Okay

Daniel, Mead

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
$10 parking fee was a bit of a surprise. Make sure to read the fine print as this was buried as "fee for parking" but no exact details to speak of. Need to have parking "validated" but this does not take away the fee...only allows you to get in and out of the lot. NO breakfast...should have stayed at the hotel across the way as there was free breakfast there. NO Elevators at all and was placed on the second floor and with a bad knee was hard to get up and down. Hallways smelled of smoke and carpets were old and dingy. I guess you get what you pay for but with the $10 parking should have stayed across the street as parking was free and continental breakfast was available. Lesson learned.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 26. Apr. 2024
Dear Daniel,We apologize for the unexpected 10 parking fee and any inconvenience caused by the lack of clarity in the booking process. We've already mentioned "paid parking" on our website and on several other websites. Your feedback regarding the absence of breakfast, lack of elevators, and condition of the hallways and carpets is duly noted. We will work to improve these aspects of our service to better meet our guests' expectations.Sincerely, Hotel General Manager

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 27. Apr. 2024
Dear Steven,Thank you for choosing our hotel and for your positive feedback with a 5-star rating in your review. Your appreciation greatly encourages and motivates our staff and hotel. We are committed to continually enhancing our hospitality and guest comfort. Serving guests like you is a delight, and your rating inspires us to further improve our service. We look forward to welcoming you back in the near future!Sincerely, Hotel General Manager

10/10 – Hervorragend

Tamra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel at a very reasonable price. The front desk people were so friendly and helpful. We will definitely stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 25. Apr. 2024
Dear Tamra,Thank you for your perfect rating and wonderful feedback! We're delighted to hear that you had a very nice stay at our hotel and found it to be at a very reasonable price. It's fantastic to know that our front desk staff were friendly and helpful during your stay. Providing excellent service and value for our guests is important to us, and we're glad we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another great stay in the future!Sincerely, Hotel General Manager

8/10 – Gut

Zoila, Redmond

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to PDX airport and the shuttle service was great!
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 23. Apr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel conveniently located near PDX airport and that you had a great experience with our shuttle service. Your satisfaction is important to us, and we appreciate your kind words. We look forward to hosting you again for another pleasant stay.Sincerely, Hotel General Manager

6/10 – Okay

Karina

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 11. Mai 2024
Dear Karina,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel General Manager

8/10 – Gut

glenn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 22. Apr. 2024
Dear Glenn,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel General Manager

10/10 – Hervorragend

Sebastian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Felt welcomed and safe. Thanks
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 18. Apr. 2024
Dear Sebastian,You're very welcome! Thank you for your glowing feedback. We're delighted to hear that you felt welcomed and safe during your stay with us. Providing a welcoming and secure environment for our guests is our top priority, and we're glad we could deliver on that promise. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

6/10 – Okay

Sarah

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 19. Apr. 2024
Dear Sarah, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon.Sincerely, Hotel General Manager

10/10 – Hervorragend

Toby

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel General Manager am 19. Apr. 2024
Dear Toby,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel General Manager