Verdunkelungsvorhänge, kostenloses WLAN, Bettwäsche
Verfügbarkeit prüfen

Bewertungen von Motel 6 Poplar Bluff, MO

2 out of 5
Motel 6 Poplar Bluff, MO
4101 Highway 67 N, Poplar Bluff, MO

Bewertungen

8,0

Sehr gut

445 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
322 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
108 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
67 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
68 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

6,8/10

Ausstattung

8,4/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Susanne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018

10/10 – Hervorragend

Amanda, Lenexa

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a positive experience at this Motel 6. Staff is always AWESOME!!!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Extremely clean and comfortable. Everything one looks for in a budget motel.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Donald

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our third time staying here this year
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay quiet and staff was respectful
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Brianna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location. Great price
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Kade

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Room was dirty and smelled like dogs. There was also a roach in the bathroom.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Ashley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Brianna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is definitely not as bad as everyone says. Definitely the best food selection as for vending machines. The only bad thing would have to be the smell of the rooms. It’s an odd smell but not like dead animal odd smell
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Krystal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best motel 6 I’ve ever stayed in!
Aufenthalt von 3 Nächten im März 2024

6/10 – Okay

Melody

Mit Haustieren gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I was offered 3rd floor or 1st level. I will never stay on bottom floor at ANY hotel again. The noise from the unit directly above me was horrible and they kept it up until 3 AM. Ridiculous. The carpet on my floor was dirty and reeked of Marijuana and musty odors. The ice machine located on 1st floor just had a sign on it stating to use the ice machine located on the 3rd floor. No need for that. This is an affordable Hotel for sure (which was the main draw for me), and in this case, you definitely get what you pay for.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Melody,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 – Hervorragend

Dakota

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Nancy Y. am 23. Mai 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 – Hervorragend

Bryan

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had not stayed at Motel 6 for a long time and were pleasantly surprised by the up grades.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Bryan,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to meet family halfway without breaking the bank
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Sandra,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 – Hervorragend

Danielle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Danielle,Thank you for the perfect rating!Lilith#Team6

4/10 – Schlecht

Jennifer

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We selected this motel b/c other reviews were “very good”. It was not. Wasn’t “dirty” but definitely not clean. The bed was extremely uncomfortable. I guess you get what you pay for.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Jennifer,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 – Okay

Jan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room was clean and quiet, and the gir behind the desk was very accommodating when I had to ask her to change our room twice- first because we weren’t given the one we paid for, and the second one smelled like smoke. The room was disappointing- cheap towels, no Kleenex, TP roll holder missing, towel hook broken, no closet, awkward configuration in a tiny room. Slept ok but won’t go there again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Jan,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 – Ungenügend

Brian

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outside looks brand new, inside was 10 years old. I had a sweet rusty microwave. I had a nice front desk clerk that could careless how long I had to wait to check in. Free coffee if you had your own cup or if the machine was put together.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Brian,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 – Hervorragend

Jeremy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awsome facility would definitely recommend
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Jeremy,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 – Hervorragend

Chanti

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly and smiling 😃 front desk was great. Room didnt have a remote for the tv and she brought one up right away. Mini fridge wasnt cold. Nice quiet place to stay!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Chanti,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 – Hervorragend

Brenda J

Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Tequilla

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Ausstattung
I didn't like my room to much cause it had roaches, in the bathroom...For as long as I've been staying at Motel 6, I've never seen roaches in my room...I absolutely love staying there but i didn't like it to Much when i satyed Friday May 4th, 2024...
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 15. Mai 2024
Hi Tequilla, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything about this place was great, but the room didn't have a microwave. Aside from that it was really nice.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 15. Mai 2024
Hi Jeff, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

4/10 – Schlecht

Almond, Pampa

Gut: Personal & Service
I was surprised on how small the rooms were and the queen size bed was very uncomfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 7. Mai 2024
Hi Almond,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 – Hervorragend

Vera

Mit dem Partner gereist
Great place for night stays
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 7. Mai 2024
Hi Vera,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 – Gut

Diana

Mit Haustieren gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The lights did not work in so they give us a new room was very corrupted , was clean . Was quiet an had snacks Machines with the little bit of everything in it
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 7. Mai 2024
Hi Diana,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 – Hervorragend

David

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a great property when traveling through the area to stop, chill and sleep for the night. The beds are not the greatest but they certainly are not the worse either. Lots of great restaurants right down the road.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 2. Mai 2024
Hi David,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Maz K. #Team6

10/10 – Hervorragend

Randy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel appeared to be new construction, or a serious renovation. It is located just off the main highway and easy to access. There are not a lot of locations near by for food or other necessities, but there is a convenient gas station.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 2. Mai 2024
Hi Randy, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 – Hervorragend

Fred

No frills but clean and a good stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 2. Mai 2024
Hi Fred,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 – Schlecht

Mary

Verbesserungswürdig: Sauberkeit
linen was dirty, got a sheet and changed it. No breakfast! For the price that sucked. Room was not very clean. Will not stay again
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 24. Apr. 2024
Hi Mary,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ungenügend

Makayla

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
walked into the room and immediately noticed it wasn't cleaned properly. found a bedbug next to the bed, a previous customer's hair tie in the floor, and blood spots on the mattress. left immediately
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 24. Apr. 2024
Hi Makayla,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 – Gut

Robert, Crystal Lake

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
It was ok.
Aufenthalt von 2 Nächten im April 2024
Antwort von Brand Experience Team am 24. Apr. 2024
Hi Robert,Thank you for positively rating your stay!Lilith#Team6

10/10 – Hervorragend

Timothy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was great. Hotel was sold out due to the total solar eclipse. You would not have known that! Staff was helpful, room was clean, it was a great experience!
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi TimothyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 – Ungenügend

Robert and Carol

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The local was very easy to access from Hwy 67 during our 3 night stay. The staff needs lessons in customer service! Each day I visited the front desk to request housekeeping to make the beds and provide fresh towels. Two different staffers gave me ridiculous answers each morning! 1st guy told me on Friday morning that they “only provide housecleaning services after a 24 hour period.”. I provided my room number and explained that we were not checking out until Sunday. He said he would leave a note. When we returned from breakfast, we caught up with the housekeeper and she said she only partially made the beds; she was polite; we told her that was fine; we asked for additional towels because the bath towels were quite small. She said “we have some large ones but they are hard to find”…??? On Saturday morning, a different clark seem annoyed that I stopped at the desk (no one was there). I asked if he could ask housekeeping to make up the bed and clean our room and leave fresh towels. He just stared at me and said “quite honestly, I haven’t spoken to anyone in housekeeping since COVID hit”. Are you kidding me?! I explained to him that i stop at the desk the previous morning and made the same request and the housekeeper left towels and made the bed up. Saturday evening, we found the bed was poorly made, only 2 towels; no wash cloths. The trash was not emptied, the room was not cleaned. Great water pressure & hot water was instant. Will NEVER stay at a Motel 6 again!
Aufenthalt von 3 Nächten im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi Robert and Carol,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 – Hervorragend

Robin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our door to our room was peeling. There was noise both nights coming from next door in the middle of the night
Aufenthalt von 2 Nächten im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi Robin,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Hervorragend

Barbara R

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very new motel 6.. My “suite“ had a kitchenette but no pots, pans or cooking utensils. And no Kleenex. But for a motel six it was way above average.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi Barbara,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 – Ungenügend

Sam

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi Sam,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 – Gut

Brian

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
For a Motel 6 this was a really good property Good value I was leary when I saw other positive reviews but I was pleasantly surprised
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi John,Thank you for positively rating your stay!Lilith#Team6

8/10 – Gut

J Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beds were comfortable. Room was quiet for the most part. Only problem came about when we were given he key to a room in the first floor and the key did not work. A gentleman inside the room came to the door and indicated he had been given that room. Attendant did not know and assigned us a different room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi J Stephen, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 – Hervorragend

Megan

Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Roxanne

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Very thin walls. People going in and out at 1 am. Someone tried getting my room
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi Roxanne,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 – Hervorragend

Donald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and friendly we stay here about every couple months
Aufenthalt von 2 Nächten im März 2024
Antwort von Brand Experience Team am 11. Apr. 2024
Hi Donald,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 – Gut

vasil

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im März 2024
Antwort von Nancy Y. am 3. Apr. 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

4/10 – Schlecht

April

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Stayed here 3 years ago and it was great. The issue now is if you don’t do upgrades or improvements it really shows. The pillows were flat and the mattress was so worn it had two body indentations where people have slept on it. It was the worst thing I’ve ever tried to sleep on. My advice is pay a little more and stay somewhere that you can actually get some sleep! Sad this place has gone downhill.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nancy Y. am 3. Apr. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 – Gut

Marcia

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean but rooms are small. Staff very friendly.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nancy Y. am 3. Apr. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 – Hervorragend

Felicity

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The night worker that checked me in was very lovely given the poor circumstances I was in that area.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nancy Y. am 3. Apr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Okay

Levi

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Very cheap. Said there was breakfast. But nothing
Aufenthalt von 2 Nächten im März 2024
Antwort von Brand Experience Team am 27. März 2024
Hi Levi,Thank you for positively rating your stay!Lilith#Team6

10/10 – Hervorragend

Jasmin

Gut: Sauberkeit und Personal & Service
Check in was 10/10 she was nice friendly I even remember her from our last stay hotel has great marketplace for snacks laundry facility needs attention but it it did the job ALL housekeepers spoke and were nice check out was smooth she was also friendly too No smoking but they have gazebo in back
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 20. März 2024
Hi Jasmin, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Natalie #Team6

2/10 – Ungenügend

Clayton

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I have never left a place for being dirty and tonight was a first. Killed a roach as soon as we walked in and then realized we set our bags down in someone else’s pizza sauce on the floor. Floor was sticky and whole room was nasty. The fridge was even full of stuff. Tried another room and folded down the sheets to find hair from idk what then looked in the bathroom to find what looked like kitty litter in the corners and the shower had clearly not been cleaned. I can understand a few dust bunnies and have stayed in plenty of places that had a few dirty spots, but this was terrible. The halls were even lined with dirt and dog food. ONLY good thing about this place was the front desk service. That person was super nice, helped the best they could and deserves a raise.
Antwort von Brand Experience Team am 20. März 2024
Hi Clayton, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of multiple services issues very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6