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Bewertungen von Omni William Penn Hotel

4 out of 5
Omni William Penn Hotel
530 William Penn Place, Pittsburgh, PA

Bewertungen

9,0

Wunderbar

914 von insgesamt 1327 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
226 von insgesamt 1327 Gästebewertungen haben eine Bewertung von 8 - Gut" "
106 von insgesamt 1327 Gästebewertungen haben eine Bewertung von 6 - Okay" "
51 von insgesamt 1327 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
30 von insgesamt 1327 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,4/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Markus

Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Dieter Franz

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Director of Front Office am 17. Mai 2022
Thank you so much for your feedback!

10/10 – Hervorragend

Caroline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful Hotel
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relations Manager am 23. Mai 2024
We are happy to hear you enjoyed your stay. Come back soon!

10/10 – Hervorragend

Tracy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay at the William Penn. lots to do in the area. We were in town to see a baseball game and it was an easy walk to PNC Park. The hotel Is beautiful. We enjoyed the breakfast buffet. Everyone was very friendly. We would definitely stay again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relations Manager am 23. Mai 2024
Thanks for the great review! We hope you can visit again soon!

6/10 – Okay

Matthew

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
I love this history of the hotel but it just has that old smell on the inside. The air conditioning was unable to cool down the room. Staff did not offer any helpful information. You had to ask what floor you were on, where the elevators were and so on.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations Manager am 23. Mai 2024
We apologize for the lack of information provided. We will address this with the team and work on our shortcomings. We hope to have you back.

10/10 – Hervorragend

mark, Chicago

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great restaurants and bars onsite… several options within hotel all very nice. Great staff and nice location in town. Really enjoyed the Omni!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Relations Manager am 21. Mai 2024
Thanks for your great review, we hope to have you back again in the future!

10/10 – Hervorragend

Lucy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Classic old world hotel. Love the vibe.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations Manager am 17. Mai 2024
We appreciate the great feedback. Come back again soon!

10/10 – Hervorragend

Becky

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the history of this hotel. It’s in a great location. Staff & hotel services are always great!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations Manager am 14. Mai 2024
We are happy you appreciate the history of the property and we look forward to welcoming you back.

10/10 – Hervorragend

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed all of the amenities and space at the hotel. The coffee shop was a treat every morning and we loved the Terrace Bar at night. Attentive and helpful staff.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relations Manager am 14. Mai 2024
We are delighted to hear that you enjoyed the hotel and facilities and we look forward to your next visit!

10/10 – Hervorragend

Brendan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations Manager am 14. Mai 2024
Thanks for the great rating and review. Come back to visit!

10/10 – Hervorragend

Bethany

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
lovely older hotel, beautiful building. rooms were spacious, updated and well appointed. great location downtown, easy walk to many places
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 4. Mai 2024
We appreciate the 5/5 review! Come back to visit!

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
parking was bad across from the hotel, but it was under construction, so we shall see if it gets any better. Close to PPG arena.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 4. Mai 2024
We are sorry about the inconvenience with parking and we appreciate you sharing your experience. We hope to serve you again in the future.

8/10 – Gut

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Liked: We appreciated the original architecture and interior of the hotel (chandeliers, mouldings, palm terrace bar, tap pub). Didn’t like: The room was too small.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 4. Mai 2024
Thanks for sharing your feedback. We hope you will join us again soon.

10/10 – Hervorragend

Victoria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great will try to stay there again sometime!
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 4. Mai 2024
Thanks so much!! We look forward to welcoming you back again!

10/10 – Hervorragend

Donald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The architecture was beautiful! And even though there were several high school teams staying there for a tournament, it was quiet. The staff was very efficient and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 16. Apr. 2024
We work hard to provide exceptional service to each and every guest so we are delighted to hear that we met your expectations. We hope to have you back again so we can continue to create great memories.

10/10 – Hervorragend

Chadwick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great downtown stay in a charming hotel! We enjoyed the warmth and comfort of the room and convenience of location. The lobby is also architecturally cool. Will be back!
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 16. Apr. 2024
We are happy to hear that we made such an impression that you plan to return. Please don't hesitate to reach out to us prior to your next visit and we will do everything we can to continue the providing you with exceptional experiences.

10/10 – Hervorragend

Sharlene

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall a good experience. The staff was wonderful!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 13. Apr. 2024
Thanks for the 5/5 rating! Come back to visit!

8/10 – Gut

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Grand, historic hotel. Quiet room, but essentially no view (looked out on other wing of the building). Carpet ascending stairs to lobby a little worn. These things aside, it was excellent, including service from doorman/bell captain.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 12. Apr. 2024
We are happy to hear that you had an excellent stay. We will share your comments regarding the carpet with the Engineering team. We hope to have you back and get you in a great room with an amazing view next time!

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 13. Apr. 2024
We appreciate the great rating. Join us again soon!

10/10 – Hervorragend

Naveeda

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was nice
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations Manager am 9. Apr. 2024
Happy to hear you enjoyed your experience. Come back to visit!

8/10 – Gut

Zohreh

Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations Manager am 4. Mai 2024
Thanks for the review!

10/10 – Hervorragend

Joanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stop at front desk was very friendly and helpful. Encourage me to join the Omni hotels membership, which shielded us a glass of House wine in the lobby bar for free as a welcome gift. Hotel is very old-school glamorous. There were a couple of weddings happening in and around the property and it was nice to watch. Lovely property.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 9. Apr. 2024
We appreciate you taking the time to share your feedback and we are happy to know you enjoyed your experience. Hope to have you back soon.

10/10 – Hervorragend

Jayme

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 9. Apr. 2024
Thanks for the 5/5 rating! We hope to have you back again in the future!

4/10 – Schlecht

Lauren

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
TV didnt work, alarm clock went off at 6am when we didnt program it to, room keys werent working so someone from desk needed to let us in each time, no room service after 11pm. No sundry shop on premises. No vending machines.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
We are sorry to hear about your stay with us. We will share your suggestions with the team so we can work on providing our guests with the amenities they require for a great experience.

8/10 – Gut

Isadore, Smithfield

Gut: Sauberkeit und Personal & Service
The hotel was absolutely beautiful. The rooms are very spacious. What we didn’t like was no pool and the bed wasn’t comfortable.
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
Thank you for your feedback! We will be sure to share your comments and suggestions with the team. We hope you can come back to visit soon.

8/10 – Gut

Virginie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place. 4 minutes from the subway station. Parking garage right in front of it ($8 per day on the weekend). A few homeless people West of it toward the culture district. Nice room although the bathroom sink was a little small.
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
We appreciate you taking the time to share your experience. Join us again in the future!

10/10 – Hervorragend

Hannah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best hotel in Pittsburgh.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
We are delighted to hear it! Come back soon!

8/10 – Gut

Samantha

Gut: Personal & Service und Zustand der Unterkunft
Overall a great place to stay to enjoy downtown!
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
We are happy to hear you enjoyed your stay and hope to have you back again in the future!

10/10 – Hervorragend

Ryan

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
Thanks for the 5/5 rating!

10/10 – Hervorragend

Jeremy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel, conveniently located!
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
We are happy to hear you enjoyed your experience and hope to have you back soon!

10/10 – Hervorragend

Timothy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The entire staff was so helpful and friendly. Beautiful hotel!!
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
We are delighted to hear our staff were helpful and friendly. We look forward to welcoming you back soon!

10/10 – Hervorragend

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were all very friendly and helpful.
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
We are happy to hear such great things about the staff. We hope to have you back again in the future!

10/10 – Hervorragend

Sophie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Omni hotel is a beautiful building! It's centrally located and we had no problems at all when we stayed there. The tap room had good beer options and the fitness room was very good. We didn't check out the other dining options. Parking at the hotel is very expensive but we used a public lot right across the street that is much cheaper.
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Manager am 20. März 2024
Thanks for the great rating! We appreciate you sharing this valuable feedback and hope you can join us again in the near future!

8/10 – Gut

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fun historic hotel with plenty of things todo in walking distance . Many options in the hotels to hang out, relax and disconnect
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Manager am 20. März 2024
Thanks for the review and the great comments. Join us again soon!

8/10 – Gut

Emiro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Manager am 16. März 2024
Thanks for the 4/5 rating! We Welcome you back anytime.

10/10 – Hervorragend

Adrianna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Omni William Penn is absolutely sublime! From the moment you enter, you are catered to which is something that is often times missed at other properties. We love staying at the Omni even though we live in the city of Pittsburgh! Check out the speak easy! Location is so convenient to the Cultural District to check out a show or great food!
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Manager am 16. März 2024
Thanks for the 5/5 rating and the great detailed review! Please join us again soon!

10/10 – Hervorragend

Alexandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Manager am 14. März 2024
We appreciate the 5/5 rating!! Thank you!

10/10 – Hervorragend

Kayla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had the absolute BEST weekend at the Omni. I let them know we were there celebrating my birthday, and Candace, Kayla, and Laine made sure I felt super special. From complimentary upgrades to little touches around our room-it was perfect. Location was also perfect for a concert at the PPG center. Will def be back!
Aufenthalt von 2 Nächten im März 2024
Antwort von d am 11. März 2024
This is wonderful to read! Glad you enjoy it all!

10/10 – Hervorragend

Odie

Aufenthalt von 1 Nacht im März 2024
Antwort von g am 6. Apr. 2024
Thanks so much for the great rating!

10/10 – Hervorragend

Greg

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Manager am 6. Apr. 2024
We appreciate the 5/5 rating. Join us again soon!

4/10 – Schlecht

Matthew

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Unfortunately, the valet ran our battery dead in our vehicle.
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Front Office am 11. März 2024
Very sorry to hear this.

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Front Office am 11. März 2024
Great! See you again soon!

10/10 – Hervorragend

Harveer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay right after xmas. Friendly staff and great food nearby.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Director of Front Office am 11. März 2024
So great to read!

8/10 – Gut

daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Front Office am 11. März 2024
Thanks for the rating!

4/10 – Schlecht

ZACH

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room had dirty floor and dust all over. Couldn’t get elevator to work after trying several times another guest told us you had to scan key card. Front desk didn’t tell us. Room was not up to par clean, and bath tube leaked and dripped all night long keeping my wife and I both awake.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Director of Front Office am 26. Feb. 2024
Sorry we failed to deliver you a seamless stay. We will work on this. Appreciate the feedback!

8/10 – Gut

Bob

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice old hotel. Charming, however needs some updating. Queen sized beds instead of fulls would be much more comfortable. One of the bathrooms countertop in bead of replacement not just repair. Otherwise a great stay.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Director of Front Office am 26. Feb. 2024
Thanks for the feedback!

10/10 – Hervorragend

Brian

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Director of Front Office am 26. Feb. 2024
Great to see the rating!

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Director of Front Office am 26. Feb. 2024
Thanks for sharing your feedback!

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My husband and I have stayed at the Omni quite a few times when we come into Pittsburgh because we have always had a wonderful experience. The hotel is beautiful and the staff has always been friendly. However, this particular stay we had a horrible experience with the bartender named Marissa. She was horribly rude and even her bar manager could not control her attitude that evening. But the next morning we spoke with Joe, who is the day manager, and he was so polite and completely apologetic for her absurd behavior and ensured us that he would be speaking with her. Unfortunately this incident took place on Saturday evening, and Marissa was working Sunday evening, so after the Penguins game we opted not to have drinks at Palm Court because we did not want to deal with her again. But we did not let that one horrible experience affect the rest of our stay. To the other staff at Palm Court, Nick and Bob, you both are amazing. To Laurie who bartends The Tap Room, you are so fun to be around and you always provide such awesome service. Thank you, Joe, for your willingness to rectify our horrible experience we had with Marissa. Because of your attentiveness to this issue, we have given you 5 stars in all categories and will be willing to continue to stay at the Omni William Penn.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Director of Front Office am 26. Feb. 2024
We love everything about this! Thank you for sharing!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Director of Front Office am 26. Feb. 2024
This is nice to see the rating is so high!