Rezeption

Bewertungen von Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel

2.5 out of 5

Bewertungen

8,4

Sehr gut

517 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
265 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 8 - Gut" "
120 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 6 - Okay" "
60 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
46 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Owner am 2. Nov. 2023
We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Gut

Matthias

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Central location, but just in front of the highway. Very noisy, could only sleep with ear plugs
Aufenthalt von 2 Nächten im März 2022
Antwort von patty am 31. März 2022
I apologize about that we do offer ear plugs for free at the front desk to try and help battle that problem unfortunately I cant do anything about the location of the parkway. Hopefully that don't stop you from visiting us again Next vist ask to be put in a room on opposite side of the hotel.

10/10 – Hervorragend

Tom

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Julian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walking distance to PNC park.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Robert Gray

Verbesserungswürdig: Personal & Service und Ausstattung
Rude and grumpy staff. Rooms are boring and basic. No cups for water in the bathroom. Breakfast gave it an extra star. Parking is complicated. I will never stay at Holiday Inn Express again.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very nice. It was close to our destination.
Aufenthalt von 3 Nächten im März 2024
Antwort von Owner am 24. Mai 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 – Okay

Sarah

Aufenthalt von 6 Nächten im Mai 2024

6/10 – Okay

Shashvat

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The room was descent with a view of the downtown from my window. Overall service which I got was average.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Owner am 20. Mai 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 – Okay

Nancy, Mansfield

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Location, location, location! Steps from PNC Park.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Owner am 14. Mai 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 – Hervorragend

Laurence

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Owner am 16. Mai 2024
Laurence, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 – Schlecht

Lisa

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was not vacuumed prior to our arrival. There was toothpaste on the bathroom floor. The shower had mold in it. The shower doors had molding that was coming off and were missing bottom tracks.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Owner am 10. Mai 2024
Thank you for sharing feedback on your guestroom during your recent stay, Lisa. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.

10/10 – Hervorragend

Bill

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just finished a family 8 day road trip and this hotel was by far the best!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Owner am 10. Mai 2024
Bill, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

6/10 – Okay

Kevin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
We found a half moldy rotten banana in the ice bucket. They only gave us one bath towel. Wifi was not working the entire time. The blinds are really thin so you cannot darken the room in the morning. The people at the front desk who had to deal with these problems were actually very nice and tried hard. There are a couple fun restaurants within walking distance. PNC Field is close by.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Owner am 8. Mai 2024
Kevin, thank you for taking the time to leave us review! We appreciate both the positive feedback about our front desk team as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 – Okay

Mary

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The room was great. Breakfast was good. Front desk staff was not accomodating or friendly in any way.
Aufenthalt von 2 Nächten im April 2024
Antwort von Owner am 8. Mai 2024
Mary, thank you for taking the time to leave us review. We appreciate the constructive feedback about our team, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Gut

Jorja

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Owner am 7. Mai 2024
Jorja, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly, but check in took some time. The overall experience was great. Close walk to the ballpark and restaurants.
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 14. Mai 2024
Amanda, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Gut

Nelson

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Owner am 6. Mai 2024
Nelson, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great.
Aufenthalt von 2 Nächten im April 2024
Antwort von Owner am 2. Mai 2024
Mark, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Rebecca

Gut: Ausstattung
Perfect
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 26. Apr. 2024
Rebecca, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Lee-jan

Gut: Sauberkeit und Zustand der Unterkunft
*
Aufenthalt von 2 Nächten im April 2024
Antwort von Owner am 2. Mai 2024
Lee-Jan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Gut

Wendy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 23. Apr. 2024
Wendy, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Gut

Matthew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Could hear the highway right outside my room
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 22. Apr. 2024
Matthew, thank you very much for your feedback! We hope to serve you again in the future.

10/10 – Hervorragend

Rosa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 22. Apr. 2024
Rosa, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Gut

Vincent Edward

Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 9. Mai 2024
Vincent, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Hervorragend

Samantha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were in town for the baseball game and the location could not have been better!!! Walking distance to everywhere we wanted to be!! The majority of the staff encountered was very friendly with the exception of the gentleman working the reception desk when we first arrived. The manager walked over and helped me and she was great. Overall perfect location and we will keep it high on our list for future visits!
Aufenthalt von 2 Nächten im April 2024
Antwort von Owner am 17. Apr. 2024
Samantha, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was nice
Aufenthalt von 2 Nächten im April 2024
Antwort von Owner am 17. Apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Hervorragend

Sandip

Aufenthalt von 3 Nächten im April 2024
Antwort von Owner am 6. Mai 2024
Sandip, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Gut

thomas

Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 6. Mai 2024
Thomas, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Hervorragend

David, Minneapolis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The affordable suites were particularly appreciated. Location is excellent for entire city and walking to PNC park is wonderful.
Aufenthalt von 3 Nächten im April 2024
Antwort von Owner am 15. Apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Hervorragend

Darren

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect downtown location!
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 11. Apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 – Gut

Larry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Solid
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 11. Apr. 2024
Larry, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Hervorragend

carlos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Owner am 12. Apr. 2024
Carlos, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Ewen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 10. Apr. 2024
Ewen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Jim

Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 2. Mai 2024
Jim, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Location, breakfast, and staff were excellent.
Aufenthalt von 2 Nächten im April 2024
Antwort von Owner am 8. Apr. 2024
Jennifer, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 – Hervorragend

Roberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ver nice staff. Very easy to walk to all attractions in Pittsburgh.
Aufenthalt von 2 Nächten im März 2024
Antwort von Owner am 8. Apr. 2024
Roberto, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Hervorragend

Vickie

Mit der Familie gereist
Personal was wonderful
Aufenthalt von 1 Nacht im April 2024
Antwort von Owner am 8. Apr. 2024
Vickie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Roberta

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Great spot in Pittsburgh - very walkable. Staff nice. Exercise room needs some work (not all machines operable) Pool is small but it was perfect for my needs.
Aufenthalt von 3 Nächten im März 2024
Antwort von Owner am 3. Apr. 2024
Roberta, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Hervorragend

Sean

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel for the price. Location could be better. It’s right off the highway and close to the ballpark. But kind of on its own being so close to the highway
Aufenthalt von 1 Nacht im März 2024
Antwort von Owner am 1. Apr. 2024
Sean, thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Owner am 29. März 2024
David, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Hervorragend

Kevin

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place to stay right next to the ball park
Aufenthalt von 1 Nacht im März 2024
Antwort von Owner am 26. März 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 – Okay

Brad

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
I was unknowingly charged 100.00 extra stating it was a hold when actually it came right out of my account as well as they took the room rate on top of it which i wanted to use cash but was rudely informed” its not thier problem take it up with my bank heres your reciept have a nice day sir” while the gentleman waiting on me for checkout was playing games on his phone and not even looking at me ahe spoke ignorantly. Also the indoor pool was not useable which was unknown and a big let down the room was clean soap dispenser in shower was empty luckily brought my own toiletries still awaiting my 100.00 to be refunded to my account as well .
Aufenthalt von 1 Nacht im März 2024
Antwort von Owner am 26. März 2024
Thank you for taking the time to share your feedback about your recent stay, Brad. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 – Hervorragend

Amanda

Aufenthalt von 2 Nächten im März 2024
Antwort von Owner am 15. Apr. 2024
Amanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Okay

Shawn, Louisville

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Owner am 26. März 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 – Hervorragend

Zach

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good all around
Aufenthalt von 2 Nächten im März 2024
Antwort von Owner am 25. März 2024
Zach, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 – Schlecht

Cale

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von Owner am 25. März 2024
Thank you for taking the time to review us, Cale. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Hervorragend

Ashley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Owner am 25. März 2024
Ashley, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Hervorragend

Calista

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Staff were very helpful and the property was very cleanly.
Aufenthalt von 2 Nächten im März 2024
Antwort von Owner am 22. März 2024
Calista, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Gut

Ralph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
On the good side: it was well designed, contemporary, and convenient to the places we were visiting. On the downside: the bathroom was not ventilated with and exhaust, the shower floor was dangerously slippery, and the hair dryer did not work.
Aufenthalt von 2 Nächten im März 2024
Antwort von Owner am 22. März 2024
Ralph, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

2/10 – Ungenügend

Tianren

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
rude room services and unfriendly dront desk staff in the morning
Aufenthalt von 1 Nacht im März 2024
Antwort von Owner am 22. März 2024
Thank you for taking the time to review us, Tianren. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.