Thank you for staying with us and providing feedback. We hope to see you again in the future.

Thank you for staying with us and providing feedback. We hope to see you again in the future.

Jason,Thank you for your feedback! Please come visit us again soon!

Amie,As you can imagine, it's always a pleasure receiving positive feedback :) Thank you for staying with us and please come again soon!

Gabriele,Thank you for choosing to stay with us and taking the time to give your feedback! We are happy to know you enjoyed your time with us! Please come again soon!

Jessica,Thank you for staying with us and sharing your feedback. We're sorry to hear that your stay with us was anything less than perfect. Did you by chance speak with any of our Guest Service Associates at the Front Office about the issues you were having while you were on property?

James,Thank you for staying with us and sharing your feedback. Based on your scorecard we would love to hear from you on what went wrong or what we could have done better in your opinion to make your stay a perfect 10 across the board.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

Danny,We appreciate your review so much! We know you have many options for accommodations in the area so thank you for choosing us! Please come again soon!

Martha,Thank you so much for sharing your feedback! Your review will be shared with the entire team and serve as encouragement. As you can imagine, it's always a pleasure receiving positive feedback :) Please come again soon!

Dora,We appreciate you staying with us and taking the time to share your feedback! We're happy to know you enjoyed your time here! Please come see us again soon!

Regina,Thank you so much for staying with us! We know you have many options for accommodations in the area so we definitely appreciate you choosing us! We're glad you enjoyed your short stay with us and we would be honored to have you again in the future :)

Darius,Thank you so much for staying with us and sharing your feedback! We're happy to know you enjoyed your time with us and we would love to have you visit us again soon!

Casey,Thank you for staying with us and sharing your review. We have noted the concerns you have raised and they will be addressed internally. With there being so many options for accommodations in Pigeon Forge, we value each and every guest that chooses to stay with us. Please accept our most sincere apologies for failing to meet and even exceed your expectations. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us directly.

BreeAnna,Thank you so much for staying with us and sharing your feedback! We love that you loved your time with us! See you again soon then? :)

Gabriel,¡Gracias por estar con nosotros! ¡Por favor, vuelve pronto!

Drew,Thank you for staying with us and providing your feedback. Please come again!

Hannah,Thank you for staying with us and sharing your feedback. We would love to hear from you on what we could have done better to make your stay a perfect 10.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope you will consider staying with us again in the future.

William,Thank you for taking the time to share your feedback! We're happy you were thoroughly satisfied with your stay. Please come see us again whenever you're in Pigeon Forge!

David,Thank you for your feedback! We hope to see you again very soon!

Vickie,Thank you for staying with us and sharing your feedback. The concerns you raised have been noted and will be addressed internally. Please accept our most sincere apologies and rest assured we take these matters seriously. Usually once an issue like this is reported, we would have the guest moved to another room and the room in question blocked off for inspection/treatment. Looking at your reservation however, we don't see where you reported any issues with room. Did you speak with anyone at the Front Desk while you were here about it by chance? If yes, we would like to hear from you on what the follow up from us was. Rest assured, this is not the norm for us and we would love to have you stay with us again whenever you're in Pigeon Forge.

Todd,Thank you so much for your feedback! Your compliment will be shared with the entire team. As you can imagine, it's always a pleasure receiving positive feedback :)Please come see us again soon!

Candace,Thank you for staying with us and sharing your feedback! We'd be happy to have you again on your next trip to Pigeon Forge!

Corkey,Thank you for staying with us and sharing your feedback! We would be delighted to have you stay with us again on a future trip to Pigeon Forge so please come again!

Jacob,Thank you for staying with us and taking the time to share your feedback! We're happy to know you were satisfied with your recent stay and we would be delighted to hist you again! Come back soon!

Mac,Thank you for staying with us and sharing your feedback! We're happy to know you enjoyed your time with us and we look forward to hosting you again!

Charles,Thank you for staying with us and sharing your feedback! Please come again soon!

Charles,Thank you so much for staying with us and taking the time to share your feedback! We know you have many options for accommodations in Pigeon Forge so you're greatly appreciated! Please come again :)

Linda,Thank you so much for choosing us and taking the time to give your feedback. Rest assured we use your comments to help us improve on how we do what we do. Please come again!

Nicole,Thank you for the feedback :) Don't take too long to come see us again!

Jason,Thank you for staying with us and sharing your feedback! We know you have many options for accommodations in the Pigeon Forge area. We would love to hear from you on what we could have improved on to make your stay a perfect 10 across the board. Feel free to reach out to us!

Kim,Thank you for staying with us and sharing your feedback! We would be happy to have you stay with us again so please come see us again soon :)

Jairo,Thank you for taking the time to share your feedback! We're happy to know you enjoyed your time with us and please come again soon :)

Daniel,Thank you so much for your feedback! We're happy to know you enjoyed your stay with us! We would be more than happy to have you again :)

Nicole,Thank you so much for sharing your feedback! We're happy to know you were pleased with your stay! We know you have many options for accommodations in the Pigeon Forge area so you are truly valued as one of our guests! We would love to have you stay with us on your next trip to The Smokies so please come again!

Felicia,Thank you for staying with us and sharing your feedback :)We would be happy to host you again on a future trip to The Smokies!

Jennifer,Thank you for staying with us and sharing your feedback. Your compliments will be shared with the entire team. As you can imagine, it's always a pleasure getting positive feedback :) We would be delighted to host you again on your next trip to Pigeon Forge!

Rochelle,Thank you for staying with us and sharing your feedback. We're happy you were pleased with your overall stay. The issues you raised have been noted however and will be addressed internally. With there being so many options in Pigeon Forge for accommodations, we value each and every guest that stays with us so your thoughts matter.We would love to have you on a future trip so please come again!

Debra,Thank you for staying with us and giving your feedback on your experience. We've noted the issues with the laundry and AC units and they are being addressed to avoid any future issues. Still, we're happy to know you enjoyed your time with us and would recommend us to your loved ones. We look forward to hosting you again on your next trip to Pigeon Forge!

Michelle,Thank you for staying with us and taking the time out to share your review! Your comments will be shared with the team as it's always great to hear positive feedback like yours!We would be honored to have you stay with us again on your next visit to Pigeon Forge!

Michael,Thank you for staying with us and providing your feedback. It seems you were not happy with your recent stay and we would like to hear from you on what went wrong. Feel free to reach out to us directly and one of our Guest Service Agents will be more than happy to help.

Peggy,Thank you so much for your feedback!Your loyalty is important to us so please come again!

Elvia,Thank you for staying with us and giving us a perfect score! It was a pleasure hosting you! Feel free to stay with us again the next time you're visiting The Smokies!

Imani,It was a pleasure having you and your guests with us! Thank you for taking the time out to share your feedback as well! Please come again!

Barnnie,Thank you for staying with us and sharing your feedback. We hope you will definitely consider staying with us again on your next trip to Pigeon Forge!

Viktoriya,Thank you so much for staying with us and taking the time to give your feedback! Its always a pleasure to hear that we have met our guests' expectations! We would be excited to host you again on your next trip to Pigeon Forge!

Mark,Thank you for staying with us and taking the time to give your honest feedback. Your concerns have been noted and will be addressed internally. It is always our goal to not only meet but exceed our guests' expectations. We sincerely apologize if we fell short in any regard. We would be honored to host you again on your next trip to Pigeon Forge.