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Bewertungen von Best Western Plus Apple Valley Lodge Pigeon Forge

2.5 out of 5
Best Western Plus Apple Valley Lodge Pigeon Forge
1949 Parkway, Apple Valley, Pigeon Forge, TN

Bewertungen

9,4

Außergewöhnlich

619 von insgesamt 835 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
155 von insgesamt 835 Gästebewertungen haben eine Bewertung von 8 - Gut" "
36 von insgesamt 835 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 835 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 835 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Alex

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist schon etwas in die Jahre gekommen. Es liegt direkt an der Hauptstraße in der Nähe vom Titanic-Museum. Das Zimmer war hellhörig, aber sauber. Das Frühstück war für amerikanische Verhältnisse gut.
Aufenthalt von 3 Nächten im August 2023
Antwort von Steve M. am 6. Sept. 2023
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren letzten Aufenthalt bei uns zu bewerten. Wir freuen uns über das Feedback. Unser Hotel wurde vor zwei Jahren komplett renoviert. Wir danken Ihnen, dass Sie sich für uns entschieden haben und hoffen, Sie wiederzusehen!

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean and spacious. Staff were very courteous.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Assistant General Manager am 24. Mai 2024
Thank you Scott for taking the time to complete the review on your recent stay with us. We are so happy to have met your expectations. We look forward to your next stay with us.

10/10 – Hervorragend

Anaisa

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me encantó el hotel, volvería a quedarme ahí, súper bonitas las habitaciones
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 20. Mai 2024
Thank you Anaisa for taking the time to complete the review on your recent stay with us. We all are so happy we exceeded your expectations. We look forward to seeing you on your next visit with us.

10/10 – Hervorragend

Darlene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We love staying at this hotel!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Management am 20. Mai 2024
Thank you Darlene for taking the time to complete the review on your recent stay with us. We all are so happy we exceeded your expectations. We look forward to seeing you on your next visit with us.

10/10 – Hervorragend

Rollin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was very clean and updated. We enjoyed the fireplace and Jacuzzi tub. The only thing we didn't like is we had a balcony and the view was terrible. It overlooked some run down homes on the back side of the hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Assistant General Manager am 19. Mai 2024
Thank you Rollin for taking the time to complete the review on your recent visit with us. We all are happy we exceeded your expectations. On future visits, please ask for a room facing the Parkway so you do not have the back side view. We look forward to your next visit.

10/10 – Hervorragend

Joshua

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Assistant General Manager am 17. Mai 2024
Thank you Joshua for taking the time to complete the review on your recent stay with us. We all are so happy we exceeded your expectations. We look forward to seeing you on your next visit with us.

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Room and staff were great. The only thing I had problems with was someone was smoking outside and the air conditioner sucked it into our room
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Assistant General Manager am 17. Mai 2024
Thank you Scott for taking the time to complete the review on your recent stay with us. We do apologize for the smoke coming in your ac. We are happy we could meet your expectations. We look forward to your next stay with us.

10/10 – Hervorragend

Rica

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 15. Mai 2024
Thank you for taking the time to complete the survey on your recent visit with us. We all are so happy we exceeded your expectations. We look forward to seeing you again on your next visit with us.

10/10 – Hervorragend

Matthew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was the perfect spot for our weekend at Dollywood! Everything was so clean and all the employees we came in contact with were so nice! We are first time season pass holders this year to Dollywood and I think this may be our go to hotel!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 13. Mai 2024
Matthew, thank you for taking the time to complete the review on your recent stay with us. We all are so excited to have exceeded your expectations. We look forward to seeing you on your next visit.

8/10 – Gut

Lyamie

Mit der Familie gereist
good
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Management am 6. Mai 2024
Thank you for taking the time to complete the review on your recent stay with us. We look forward to seeing you again.

10/10 – Hervorragend

Jessica

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Nice, clean hotel. The only issue was the pool was not working the entire time we were staying. Other than that I would stay again.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Management am 5. Mai 2024
Thank you, Jessica, for taking the time to complete the review on your recent stay with us. We apologize for the pool being down for maintenance during your stay. We look forward to seeing you again

10/10 – Hervorragend

George

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff and the overall quality of the hotel is great.
Aufenthalt von 4 Nächten im April 2024
Antwort von Assistant General Manager am 27. Apr. 2024
Thank you George for taking the time to complete the review on your recent stay with us. We all are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 – Hervorragend

Susan

Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant General Manager am 12. Mai 2024
Susan, thank you for taking the time to complete the review on your recent stay with us. We all are so excited to have exceeded your expectations. We look forward to seeing you on your next visit.

6/10 – Okay

Charles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Weird lighting room.
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant General Manager am 21. Apr. 2024
Charles thank you for taking the time to complete the review on your recent stay with us. We apologize for not meeting your expectations.

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Able to walk to many attractions.
Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 20. Apr. 2024
Thank you, James, for taking the time to complete the review on your recent stay with us. We are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 – Hervorragend

Jamal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is stay was excellent. We will be staying here again
Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 19. Apr. 2024
Thank you, Jamal, for taking the time to complete the review on your recent stay with us. We are so happy we exceeded your expectations. We look forward to seeing you again

10/10 – Hervorragend

Lidia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La propiedad muy bonita muy limpio y el personal súper amable súper recomendado
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant General Manager am 18. Apr. 2024
Thank you Lidia for taking the time to complete the review on your recent stay with us. We are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 – Hervorragend

Tonya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Will stay here again. Loved the loft style rooms with kids.
Aufenthalt von 3 Nächten im März 2024
Antwort von Management am 15. Apr. 2024
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

8/10 – Gut

Tracy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Stacey D am 15. Apr. 2024
Tracy, thank you for completing the review on your recent stay with us. We are so happy to have met your expectations. We look forward to seeing you again.

10/10 – Hervorragend

Brenda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really liked this place! Very cleaned! Great location! Great breakfast!
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 14. Apr. 2024
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

10/10 – Hervorragend

Gloria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in staff was friendly. Room was very clean. I was a little surprised that when housekeeping cleaned our room they did not make the bed. I did not expect them to change sheets but did think they would make the bed. Breakfast was great. Overall it was a very pleasant stay. View from room was nothing to brag about. It overlooked a run down house. Would stay here again and recommend.
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant General Manager am 13. Apr. 2024
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

6/10 – Okay

Gemielyn

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Assistant General Manager am 13. Apr. 2024
Thank you for your review! May I ask for more information regarding your 3 out of 5 review?

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was amazing! Staff was super friendly and helpful. Right off the road, and close to so many options.
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant General Manager am 7. Apr. 2024
Thank you Melissa for taking the time to complete the review on your stay with us. We all are so happy we exceeded your expectations. We look forward to seeing you on your next visit.

10/10 – Hervorragend

Trisha Pauline

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was so perfect
Aufenthalt von 1 Nacht im April 2024
Antwort von Assistant General Manager am 7. Apr. 2024
Thank you Trisha Pauline for taking the time to complete the survey on your recent stay with us. We all are so happy we exceeded your expectations. We look forward to your next visit with us.

8/10 – Gut

Arvin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice little lodge in the main thoroughfare of Pigeon Forge. Convenience location and close to many attractions (Titanic museum, upside down house, etc) and great restaurants (i.e. Local Goat). Staff is friendly and breakfast is decent. However, the room can be a little bit more clean. We noticed a candy wrapper on the carpet and one of pillow cases has stains when we checked in.
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant General Manager am 7. Apr. 2024
Arvin thank you for taking the time to complete the survey on your recent stay with us. We apologize for the candy wrapper and stained pillowcase. This was brought to the attention of our Executive Housekeeper to ensure this does not happen again. We hope you will give us another chance to exceed your expectations.

10/10 – Hervorragend

Nakita

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Assistant General Manager am 7. Apr. 2024
Thank you Nakita for taking the time to complete the survey on you recent stay with us. We are all so glad we could exceed your expectations. We look forward to your next visit with us.

10/10 – Hervorragend

Alexus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was absolutely perfect, front desk customer service was top notch and the room were great! Definitely staying here next time I return!
Aufenthalt von 3 Nächten im März 2024
Antwort von Assistant General Manager am 7. Apr. 2024
Thank you Alexus for taking the time to complete the survey on your recent visit with us. We all are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 – Hervorragend

Greg

Aufenthalt von 2 Nächten im April 2024
Antwort von Stacey D am 26. Apr. 2024
Thank you Greg for taking the time to complete the review on your recent stay. We all are so happy we exceeded your expectations. We look forward to seeing you again on your next visit.

10/10 – Hervorragend

alaina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really nice.Neat..And Affordable not to high or too low... Beautiful...
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant General Manager am 5. Apr. 2024
Alaina thank you for taking the time to complete the survey on your recent visit with us. On behalf of the entire staff, we are so glad we could exceed your expectations. We look forward to seeing you again.

4/10 – Schlecht

Clive

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel was close to everything. Wish the room was a little bigger.
Aufenthalt von 3 Nächten im März 2024
Antwort von Assistant General Manager am 3. Apr. 2024
Clive thank you for taking time to complete the survey on your recent stay. We apologize for not meeting your expectations. Any feedback on your stay would help ensure the issues are taken care of. Please advise of what warranted a two for review. Room size is standard hotel size.

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very helpful and friendly staff, clean hotel, comfortable, delicious breakfast, and convenient to major attractions in Pigeon Forge. We’ll be back! Thanks.
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant General Manager am 2. Apr. 2024
Thank you Susan for taking the time to complete the survey on your recent stay with us. We all are so happy we could exceed your expectations. We look forward to seeing you on your next visit with us.

8/10 – Gut

SALLY, Philadelphia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We liked the place. Did not expect the whole town is the vacation spot. Very busy and crowded!!
Aufenthalt von 4 Nächten im März 2024
Antwort von Assistant General Manager am 2. Apr. 2024
Sally, thank you for taking the time to complete the survey on your recent stay with us. We are so happy we could meet your expectations. We look forward to your next stay with us.

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Way happy about our stay close to everything friendly staff. Room was very nice .
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant General Manager am 1. Apr. 2024
Thank you, Barbara, for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

2/10 – Ungenügend

Quinatta

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
This was the worst stay I have ever had In Pigeon forge and we come all the time but decided to not stay in a cabin instead we chose this property not only did they have the air restricted we stayed in a loft where heat rises and we were hot the entire trip my daughters nose bleed the whole time we were there because it was got an stuffy very difficult to sleep when I called the front desk they informed me that they restrict air during the winter it is not winter it’s spring and was 70 degrees that weekend but we only had heat when I called the front desk they said they could offer me a fan to plug up I said I spent over 600 to have to use a fan it’s hot but I noticed the hotel itself was cool air blowing in lobby and halls . the whole weekend was miserable and the worst stay ever I would not recommend this hotel to anyone unless you check to see if the air is being offered to the guest
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant General Manager am 1. Apr. 2024
Quinatta, thank you for taking the time to complete the review on your recent stay with us. We do apologize for not meeting your expectations. A/C in the top loft areas are turned back on the first part of April. When the manager on duty reached out, the lower level area had the heat on full blast and heat was rising to the loft area. There was also use of strong profanity directed at the manager on duty and staff.

10/10 – Hervorragend

Katie

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 31. März 2024
Katie, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 – Hervorragend

Sarah

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location minutes from the Island and hiking. Room was clean and spacious with usb charging ports. The breakfast was great, my only complaint would be that there was only 1 waffle maker, but my daughter liked the different waffle flavors each day.
Aufenthalt von 3 Nächten im März 2024
Antwort von Assistant General Manager am 27. März 2024
Thank you Sarah for taking the time to complete the survey on your recent stay with us. We all are so glad we were able to meet your expectations. We have now upgraded to 2 waffle makers. We look forward to your next visit with us.

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was hesitant about staying at a Best Western, but this place was super nice! Will definitely stay here again!!!
Antwort von Assistant General Manager am 28. März 2024
Jessica, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 – Hervorragend

Tracy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Updated, clean and nice
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant General Manager am 24. März 2024
Thank you Tracy for taking the time to complete the survey on your recent visit with us. The entire staff is very happy we could meet your expectations. We look forward to seeing you on your next stay.

10/10 – Hervorragend

Krupa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant General Manager am 24. März 2024
Thank you, Krupa, for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 – Hervorragend

Heather

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Jennifer at the front desk is fantastic!! Helped me when I double booked. The room was a great surprise. Large spacious, and loved the hot tub (used almost every night). I can't complain. A noisy neighbor @2am, 1 night but it wasn't the hotels fault. Area is super tourist but felt safer in this hotel's location than others right by the Island. You think BW and you're like it's going to be hit or miss right? .. well this one is a hit!! Will def return!?
Aufenthalt von 4 Nächten im März 2024
Antwort von Stacey D am 20. März 2024
Heather, thank you so much for taking the time to complete the survey on your recent visit with us. Our entire staff is so happy we met your expectations. I definitely will pass on the kudos to Jennifer. We are looking forward to your next visit with us.

10/10 – Hervorragend

Johnny

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is very clean and modern. The staff is super friendly and helpful. We stayed 3 nights and had no problems. We will definitely stay there again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Stacey D am 19. März 2024
Johnny, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to seeing you again on your next visit.

10/10 – Hervorragend

Barbara

Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant General Manager am 8. Apr. 2024
Thank you Barbara for taking the time to complete the survey on your recent visit with us. We all are so happy we exceeded your expectations. We look forward to your next visit with us.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Very nice!
Aufenthalt von 4 Nächten im März 2024
Antwort von Stacey D am 17. März 2024
Thank you Michael for taking the time to complete the survey on your recent stay with us. We are happy we could meet/exceed your expectations. We look forward to your next visit with us.

10/10 – Hervorragend

Glenda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Stacey D am 18. März 2024
Glenda, thank you for taking the time to complete the survey on your recent visit with us. We are so glad we could meet your expectations. We look forward to your next visit with us.

10/10 – Hervorragend

Edgar

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great Location and Beautiful Place
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 16. März 2024
Thank you for your review! We greatly appreciate it and hope to see you again soon!

10/10 – Hervorragend

Erik

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and customer service friendly
Aufenthalt von 1 Nacht im März 2024
Antwort von Stacey D am 13. März 2024
Erik, thank you for taking the time to complete the survey on your recent stay with us. On behalf of the entire staff, we are so glad we could meet/exceed your expectations. We look forward to your next stay with us.

8/10 – Gut

Crystal

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
.
Aufenthalt von 3 Nächten im März 2024
Antwort von Stacey D am 13. März 2024
Thank you Crystal for taking the time to complete the survey on your recent stay with us. We are so glad we met/exceeded your expectations. We look forward to your next visit with us.

10/10 – Hervorragend

Alicia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was spectacular, super clean and nice!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Stacey D am 12. März 2024
Alicia, Thank you for taking the time to complete the survey regarding your recent stay with us. On behalf of the entire time we are so glad we met/exceeded your expectations. We look forward to your next visit.

8/10 – Gut

Adam

Aufenthalt von 3 Nächten im März 2024
Antwort von Front Desk am 31. März 2024
Adam, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

8/10 – Gut

shaun

Mit dem Partner gereist
Been here many times and is a great hotel
Aufenthalt von 2 Nächten im März 2024
Antwort von Stacey D am 10. März 2024
Thank you Shaun for taking the time to complete the survey on your recent stay with us. We are so glad that we met your expectations. We look forward to your next stay with us.