Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
113 von insgesamt 238 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
113
64 von insgesamt 238 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
64
37 von insgesamt 238 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
37
10 von insgesamt 238 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
10
14 von insgesamt 238 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
14
8,2/10
Sauberkeit
8,4/10
Personal & Service
9,2/10
Ausstattung
8,0/10
Zustand der Unterkunft
9,0/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
dietmar
24. Feb. 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Phuket city
dietmar
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Mossy am 3. März 2020
Dear Dietmar,
We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely,
Management Team
8/10 – Gut
Hermann
9. Jan. 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hermann
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Mossy am 27. Jan. 2020
Dear Hermann,
We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely,
Management Team
2/10 – Ungenügend
Verifizierter Reisender
24. Dez. 2019
Verifizierter Reisender
Aufenthalt von 9 Nächten im Dezember 2019
Antwort von Mossy am 26. Dez. 2019
Dear Sir/Madam,
Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better.
Wish Regards,
Management Team
8/10 – Gut
Verifizierter Reisender
27. Okt. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Mossy am 31. Okt. 2019
Dear Value Guest,
We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely,
Management Team
10/10 – Hervorragend
Verifizierter Reisender
17. Aug. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 4 Nächten im August 2019
Antwort von Mossy am 19. Aug. 2019
Dear Sir/Madam,
We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely,
Management Team
10/10 – Hervorragend
Denise
15. Dez. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Denise
Aufenthalt von 2 Nächten im Dezember 2017
Thanks for your review our Hotel. We are always ready to develop our services and facilities.
8/10 – Gut
Helen
28. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, good location, nice roof top restaurant, good buffet breakfast with a lot of options, close to Sunday night market and cite seeking by foot. Good value for a higher end hotel.
Helen
Aufenthalt von 2 Nächten im Mai 2024
6/10 – Okay
Steve
22. Apr. 2024
Gut: Sauberkeit und Personal & Service
Steve
Aufenthalt von 2 Nächten im April 2024
Antwort von Juliet am 24. Apr. 2024
Dear Steve,Thank you for your score rating. We're glad you chose our hotel for your stay but we're sorry to see we didn't meet your full expectations. We constantly strive to offer top quality service and your feedback helps us in that goal. We would love to know more about your experience for the betterment of our services. Please consider staying with us again, so we can provide you an even better experience.Best Regards,Royal Phuket City Hotel Management Team
10/10 – Hervorragend
Douglas, Agoura Hills
Mit dem Partner gereist
17. März 2024
Gut: Ausstattung und Zustand der Unterkunft
Good location. Lots of parking. Rooms are large and nice.
Douglas
Aufenthalt von 2 Nächten im März 2024
Antwort von mossy am 1. Apr. 2024
Dear Douglas, Agoura Hills,We greatly appreciate your rating of 5.0/5 and the wonderful feedback about our prime location, ample parking and spacious, comfortable rooms. We continuously strive to meet and exceed our guest's expectations. Your satisfaction is our highest reward, and we look forward to welcoming you back for another exceptional experience.Best Regards,Royal Phuket City Hotel Management Team
8/10 – Gut
Abdel-mumen
13. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bien
Abdel-mumen
Aufenthalt von 5 Nächten im Februar 2024
Antwort von mossy am 1. Apr. 2024
Cher client, Nous apprécions sincèrement vos commentaires et d'avoir pris le temps de publier votre avis. Vos commentaires nous motivent à continuer de faire de notre mieux à tout moment pour répondre à toutes les attentes de nos clients. Merci encore pour vos encouragements et au plaisir de vous accueillir à nouveau dans notre hôtel. Cordialement, L'équipe de direction
10/10 – Hervorragend
Chris
Mit dem Partner gereist
28. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value
Chris
Aufenthalt von 1 Nacht im Februar 2024
Antwort von mossy am 1. Apr. 2024
Dear Chris, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
8/10 – Gut
??
Mit einer Gruppe gereist
20. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service from staff. Shower needs a bit of fixing otherwise still functional. Twist Rooftop restaurant is amazing, especially at night. Half price for cocktails on happy hours 5pm-6pm, I recommend Phuket Cooler! Walking distance from Old Town Phuket
Grace
Aufenthalt von 13 Nächten im Januar 2024
Antwort von Mossy am 23. Feb. 2024
Dear Grace, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
2/10 – Ungenügend
Tony
8. Feb. 2024
Tony
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Mossy am 23. Feb. 2024
Dear Tony, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team
10/10 – Hervorragend
Jasmin
Mit einer Gruppe gereist
28. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just great!!
Jasmin
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Mossy am 29. Jan. 2024
Dear Mr.Jasmin, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 – Hervorragend
LiLiane
20. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great staff
Fantastic staff!!
It was early in the morning about 8:30 when I arrived. Asked if I could get an early check in (took overnight bus from Bangkok).
Desk reception was super considerate! They said they will try it the best of their abilities to get me checked in early so I can get some rest. And room should be ready about 10 am.
Perfect! This would allow me time for
a walk to the Courtyard for amazing all you can eat breakfast. (3 mins).
Corner room was super spacious! Love the tub!
LiLiane
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mossy am 23. Feb. 2024
Dear Liliane, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 – Hervorragend
Martine
Mit dem Partner gereist
5. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is 5 minutes walking from Phuket Old town. Many restaurants and boutiques available in the area.
Hotel quiet, safe, clean. Good parking. Personnal professional and frendly. They speak good english. Good breakfast and nice swimming pool. Not expensive for the quality of this hotel. We strongly recommend this hotel.
Martine
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Mossy am 29. Jan. 2024
Dear Martine, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 – Hervorragend
Orlando
28. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel. Enjoyed the facilities. Easy walk to
Old town Phuket to local food markets and shopping.
Orlando
Antwort von Mossy am 1. Jan. 2024
Dear Orlando, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 – Hervorragend
Shahram, Los Angeles
22. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is great and very friendly and helpful staff, great swimming pool and gym. The minor downside, other than the hotel restaurants, had to walk about half mile to old town for other dinning options and shopping.
Shahram
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Mossy am 1. Jan. 2024
Dear Shahram, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
8/10 – Gut
Mikael
18. Dez. 2023
Mikael
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mossy am 1. Jan. 2024
Dear Mikael, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 – Hervorragend
Deepika
14. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Central location and easy access!!
Deepika
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Management Team am 18. Dez. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 – Hervorragend
Hansen
7. Dez. 2023
Hansen
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Mossy am 1. Jan. 2024
Dear Hansen, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 – Hervorragend
ALBERTO
29. Nov. 2023
ALBERTO
Aufenthalt von 1 Nacht im November 2023
Antwort von Mossy am 1. Jan. 2024
Dear Alberto, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 – Hervorragend
Milad
28. Nov. 2023
Milad
Aufenthalt von 3 Nächten im November 2023
Antwort von Mossy am 1. Jan. 2024
Dear Milad, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
6/10 – Okay
Romeo
18. Nov. 2023
Romeo
Aufenthalt von 3 Nächten im November 2023
Antwort von Management Team am 20. Nov. 2023
Dear Romeo, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
8/10 – Gut
Mikael
14. Nov. 2023
Mikael
Aufenthalt von 1 Nacht im November 2023
Antwort von Management Team am 20. Nov. 2023
Dear Mikael, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 – Hervorragend
Eugene
5. Nov. 2023
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Everything was great except the shower drain was very slow. I would make sure that is taken care of, so it will be working for your next customer.
That’s it, other than the shower drain.
Thank you
Eugene
Aufenthalt von 1 Nacht im November 2023
Antwort von Management Team am 6. Nov. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 – Hervorragend
Sehoon
18. Okt. 2023
Sehoon
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Management Team am 23. Okt. 2023
Dear Sehoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 – Hervorragend
Peter
Mit dem Partner gereist
15. Aug. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I've been to many hotel, this is abit dated but clean and service is great.
Breakfast buffet neeeds to improve, the Chinese restaurant within the hotel is fantastic.
There are a few bike hires around need to google for best reviews and price.
Peter
Aufenthalt von 1 Nacht im August 2023
Antwort von Looktan am 18. Aug. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 – Hervorragend
Hasan
7. Juli 2023
Hasan
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Looktan am 12. Juli 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
8/10 – Gut
Claude
26. Mai 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Chambre très confortable
Hôtel de qualité et personnel très courtois. J’ai été plusieurs fois à hôtel et je vais y retourner si l’occasion se présente.
Claude
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Management Team am 29. Mai 2023
Dear Hideyuki, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards,
2/10 – Ungenügend
Caroline, Riverdale
Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
29. März 2023
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
I got food poisoning here! The response was that they have food brought in fresh everyday which obviously I cannot know for sure but the food sits out for about 4 hours and essentially the same food was offered the next day....and we were just about the only people eating the breakfast there so I doubt they threw it all away each day.
Also, the bed was not clean!!! I checked in late and took a shower and got into bed exhausted from a day of travel and it was a gritty sandy bed. I brushed off as best as I could and then I put on stretch pants to go to sleep as it was late and I wasn't going to wait for who knows how long for them to come change the bed. I called for a change the next morning and they asked why I didn't call the day before if there was sand. I explained that I was too tired to deal with the wait, etc. but why the 3rd degree?
Lousy pool location (access by stairs above the health club) with no food or drinks allowed and a half dozen uncomfortable lounge chairs with no tables or umbrellas. Only one other person was there each time we went which is good I guess but there's a reason nobody was there. IT WAS NOT A FUN POOL!
If you do decide to stay here beware of the bed/room differences. Don't pay more to get a king bed as they are all king beds or 2 twin beds. They don't have any double beds. I paid twice as much to get a King bed as my son who reserved for the one with a double bed and he had the same exact room as us with a king.
Caroline
Aufenthalt von 4 Nächten im März 2023
Antwort von Management Team am 18. Mai 2023
Dear Caroline, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short of your expectations. We have noted your feedback on the cleanliness and swimming pool accessories. Rest assured we have shared your feedback with the respective department head for the improvement. We are sorry to hear that you were ill. However, after we launched an in-depth investigation, there were no complaints and any cases from other guests, nevertheless we are sympathetic to your illness. We can assure you that the health and safety of our guests is taken very seriously. We follow strict procedures while handling our food products in order to prevent and avoid any kind of alimentary risks or hazards.We always try to continuously improve the quality we provide to our guests every day; therefore, your feedback is extremely important for us. We hope that you will give us the opportunity to serve you better during your next visit and we hope to welcome you back at our hotel in the near future! Sincerely, Management Team
10/10 – Hervorragend
PAUL
13. März 2023
PAUL
Aufenthalt von 3 Nächten im März 2023
Antwort von Management Team am 27. März 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 – Hervorragend
Luc
6. März 2023
Luc
Aufenthalt von 6 Nächten im Februar 2023
Antwort von Management Team am 10. März 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
2/10 – Ungenügend
Annakarin
23. Feb. 2023
Annakarin
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Mossy am 28. Feb. 2023
Dear Annakarin , Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that our guests always received service standard so we already contact the agency to refund the remain night of accommodation to your account as we are always aim to offer to our guests satisfaction In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team
2/10 – Ungenügend
Muhammed
29. Jan. 2023
Muhammed
Aufenthalt von 1 Nacht im Januar 2023
10/10 – Hervorragend
Ivica
25. Jan. 2023
Ivica
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Management Team am 30. Jan. 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 – Hervorragend
Hoon
25. Jan. 2023
Hoon
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Management Team am 30. Jan. 2023
Dear Hoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 – Hervorragend
Kitanya, New Rochelle
22. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is clean & well maintained. It's centrally located. It's about 10-15 min walk to Old Town. The food at the hotel from the cafe/restaurant is delicious and reasonably priced. I enjoyed my stay and would stay again.
Kitanya
Antwort von Looktan am 24. Jan. 2023
Dear Kitanya, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 – Hervorragend
Whitney
16. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Whitney
Antwort von Management Team am 10. März 2023
Dear Whitney, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 – Hervorragend
Andrew
13. Jan. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night in Phuket city
Great location, super views, lovely staff plus comfortable clean room
Andrew
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Management Team am 14. Jan. 2023
Dear Andrew, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 – Hervorragend
Ger
Mit dem Partner gereist
5. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very good organized taxi for me to airport
Helped my friend to their room when they drank too much
See you again!
Ger
Antwort von Looktan am 6. Jan. 2023
Dear Gerard, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
8/10 – Gut
Abhishek
3. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient, good view from top floor; but it's a bit old and out-dated (the Courtyard by Marriott next door is much more modern and new). Convenient for family stay.
Abhishek
Antwort von Management Team am 6. Jan. 2023
Dear Abhishek, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 – Hervorragend
Bernadette, Osoyoos
Mit dem Partner gereist
30. Nov. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place felt nice to be in. Great atmosphere. The gym is the best I have ever seen in a hotel. The pool area is great. Close to old town area for interesting restaurants.
Bernadette
Antwort von Mossy am 2. Dez. 2022
Dear Bernadette, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,
10/10 – Hervorragend
Rita
Mit dem Partner gereist
25. Nov. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
5* rating to hotel and the staff
Rita
Aufenthalt von 9 Nächten im November 2022
Antwort von Looktan am 28. Nov. 2022
Dear Rita, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,
10/10 – Hervorragend
Lim
Mit einer Gruppe gereist
7. Okt. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lim
Aufenthalt von 6 Nächten im September 2022
Antwort von Mossy am 25. Okt. 2022
Dear Lim, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
8/10 – Gut
Eng Choon
Mit der Familie und kleinen Kindern gereist
9. Sept. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quite surroundings and near to Phuket Old Town.
Eng Choon
Aufenthalt von 2 Nächten im September 2022
Antwort von Looktan am 10. Sept. 2022
Dear Eng Choon , Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Sincerely, Management Team
10/10 – Hervorragend
RAM
Mit einer Gruppe gereist
3. Sept. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
RAM
Aufenthalt von 3 Nächten im August 2022
Antwort von Looktan am 5. Sept. 2022
Dear Ram, We really appreciate you taking the time to share your rating with us. We look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 – Hervorragend
Sylvain
24. Aug. 2022
Sylvain
Aufenthalt von 5 Nächten im August 2022
Antwort von Looktan am 26. Aug. 2022
Dear Sylvain, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service 10/10. We look forward to welcoming you back again to our hotel. Sincerely, Management Team
8/10 – Gut
Ravi, Glendale
Mit der Familie gereist
19. Juni 2022
Gut: Ausstattung und Zustand der Unterkunft
The Hotel is 5 star quality, Breakfast is phenomenal, but staff not upto 5 star quality, they do not know how to guide you as a tourist you get no help from them, I paid and then one day my wife was asked not to have breakfast even though I paid full price already for room with BF, staff needs training.
Ravi
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Looktan am 19. Juni 2022
Dear Ravi,
Thank you for leaving us a review. We are thrilled that you loved your experience. We are taking your comments seriously on language issues with high priority to resolve moving forward. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thank you again for your encouragement and we wish to welcome you back and serve you in the near future.
Sincerely, Management Team