Familienapartment | Eigene Küche | Großer Kühlschrank, Mikrowelle, Herdplatte, Geschirrspüler

Bewertungen von Metro Scottsdale Apartments

3 out of 5
Metro Scottsdale Apartments
9880 N Scottsdale Rd, Paradise Valley, AZ

Bewertungen

6,8
318 von insgesamt 890 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
138 von insgesamt 890 Gästebewertungen haben eine Bewertung von 8 - Gut" "
137 von insgesamt 890 Gästebewertungen haben eine Bewertung von 6 - Okay" "
118 von insgesamt 890 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
179 von insgesamt 890 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

6,2/10

Ausstattung

6,2/10

Zustand der Unterkunft

6,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sabine

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Comfotable Appartement close to Camel Back and Black Mountain Trails and other beautiful Nature. Good Shopping facilities Close by, only 20 minutes by car to downtown Scottsdale. Was Feeling like I live there🤗
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Metro Team am 9. Mai 2024
Hi Sabine, we are happy to hear you had a great experience and enjoyed the area! We hope to see you on your next stay!

6/10 – Okay

Evelyn

Mit der Familie gereist
Gut: Ausstattung
Preis-Leistungsverhältnis ist gut.
Aufenthalt von 1 Nacht im April 2023
Antwort von LeAnna am 17. Apr. 2023
Evelyn¡Gracias por hospedarse con nosotros, esperamos volver a verlo pronto!Leana. CriderGerente de Operaciones

10/10 – Hervorragend

Chelsea

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Metro Team am 23. Mai 2024
Hi Chelsea, we hope you enjoyed your stay. Have a great day!

8/10 – Gut

Mark, Richmond Hill

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It fulfilled the requirements of my stay.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Metro team am 20. Mai 2024
Thanks for the great review Mark have a great week ahead !!

8/10 – Gut

Víctor

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Metro Team am 21. Mai 2024
Hi Victor, thank you for taking the time to leave us a review. We would love to hear more about your stay!

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice cozy rooms and is very cost efficient.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Metro Team am 17. Mai 2024
Hi Anthony, thank you so much for leaving us the awesome feedback. We hope to see you again soon!

10/10 – Hervorragend

Vanessa

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Quiet property but close to whatever you could want. Staff was very helpful and friendly would stay again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Metro Team am 10. Mai 2024
Hi Vanessa! We are glad the location was very convenient for you. We hope you have a great day!

10/10 – Hervorragend

Vanessa

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place staff friendly and helpful a
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Metro Team am 10. Mai 2024
Hi Vanessa, we are so happy to hear you had a great experience with us! Visit us again soon!

2/10 – Ungenügend

Hendra, Las Vegas

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
The place does not provide shower gel or ice tray. Definitely not going back there
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Metro Team am 8. Mai 2024
Hi Hendra, we are truly sorry for the inconvenience. We provide the basic toiletries such as shampoo, conditioner, and soap bars.

10/10 – Hervorragend

Ta Quesha

Gut: Sauberkeit
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Metro Team am 8. Mai 2024
Hi Ta Quesha, we are glad you enjoyed your stay!

8/10 – Gut

Louis

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This was my first room rental experience without a hotel host present. Once I understood the arrival process and was texted a door entry code to my room, everything was fine. The room seemed like it was newly painted and furnished. There were some people wondering around confused about checking in, so maybe the process should be better explained beforehand. I would definitely go back there again. The price was very reasonable, and the apartment was in excellent condition.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Metro Team am 8. Mai 2024
Hi Louis, we are happy to hear you enjoyed your stay! Thank you for the feedback, we will keep this in mind!

8/10 – Gut

Cristofer

Gut: Sauberkeit und Zustand der Unterkunft
Property was clean , decent rooms especially for the price ,very responsive management all in all would stay again
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Metro Team am 7. Mai 2024
Thanks for the honest feedback !! Enjoy the rest of your week :)

8/10 – Gut

sitali

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Metro Team am 27. Mai 2024
Sitali thanks for the 4 out of 5 we are delighted you enjoy your stay . We hope to see you again soon:)

10/10 – Hervorragend

Reginald

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Metro Team am 25. Mai 2024
Hi Reginald, we hope you had a wonderful stay! Visit us again soon!

2/10 – Ungenügend

Jakeb

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Metro Team am 23. Mai 2024
Hi Jakeb, do not hesitate to reach out to us about your experience at our property. We hope to see you soon!

8/10 – Gut

Yekaterina

Gut: Sauberkeit
Nice stay.
Aufenthalt von 6 Nächten im April 2024
Antwort von Metro Team am 2. Mai 2024
We hope you had a wonderful stay. We hope to see you again soon!

6/10 – Okay

Chrystal

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Had kitchen n keyless
Aufenthalt von 15 Nächten im April 2024
Antwort von Metro Team am 2. Mai 2024
Hi Chrystal, thank you for taking the time to leave us a review. We would love to hear more about your stay and how we can improve it next time!

2/10 – Ungenügend

Santana

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I would not stay at this place or recommend anyone to stay at this place. Small damages on walls, doors, and cabinets. Shower tub kept filling up with water. And there were bed bugs!
Aufenthalt von 2 Nächten im April 2024
Antwort von Metro Team am 2. Mai 2024
Hi Santana, thank you for the feedback. We are sorry for the inconvenience you experienced on your stay; we will have this taken care of immediately. Have a good day!

4/10 – Schlecht

Barbara

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
There were roaches in the sink and on the floor. No housekeeping, no fresh towels and when we did ask, people were very rude.
Aufenthalt von 4 Nächten im März 2024
Antwort von Metro Team am 1. Mai 2024
Hi Barbara, we will get this handled immediately. Thank you so much for the feedback. Have a good day!

4/10 – Schlecht

Barbara

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Kitchen insufficiently equipped and defect Bathtub disgusting and dangerously slippery Bad smell like dog in the aisles Window drapes full of holes lack of privacy too much light at night Noisy guests No 24/7 lobby
Aufenthalt von 14 Nächten im April 2024
Antwort von Metro Team am 1. Mai 2024
Hi Barbara, thank you so much for the feedback. We will definitely inspect the unit so it can be fully stocked. Have a great day!

10/10 – Hervorragend

Neal

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Very nice and very convenient check in process, Almost all contact is via online website and it’s so easy,
Aufenthalt von 1 Nacht im April 2024
Antwort von Metro Team am 28. Apr. 2024
Hi Neal, we are thrilled to hear you liked our contactless check in and check out! Have a great day!

10/10 – Hervorragend

Ta Quesha

Gut: Sauberkeit und Zustand der Unterkunft
Noisy.
Aufenthalt von 1 Nacht im April 2024
Antwort von Metro team am 7. Mai 2024
We appreciate that 5 out of 5 it’s been awesome hosting you as a guest ! Thanks again and have a blessed day

2/10 – Ungenügend

Stefanie

Mit Haustieren gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
They didn’t honor their cancellation policy! Expedia didn’t help and that was that - no way to contact the management. Will never go again and warn friends to stay away. The air conditioner whined loudly, the tv had flickering connection, the kitchen had one pot, the hall had a funky smell.
Aufenthalt von 9 Nächten im April 2024
Antwort von Team Metro am 24. Apr. 2024
Hello Stefanie, After further review; we have found that that was in fact cancelled for you ! We apologize for the inconvenience there may have been with conversating with Expedia but everything on our end was processed. Please reach out if you have any further questions!

10/10 – Hervorragend

Ta Quesha

Aufenthalt von 2 Nächten im April 2024
Antwort von Metro Team am 24. Apr. 2024
Hi Ta Quesha, we are very happy to hear you enjoyed your stay with us. Have a great day!

10/10 – Hervorragend

Sheri

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy check in process. Comfortable room. Nice kitchen and living room. No fan in bathroom and theres no way to get fresh air. The only problem was the tub facet was not working for a taking a bath but shower only. I rented the room for a tub but didnt get to have a bath.
Aufenthalt von 1 Nacht im April 2024
Antwort von Metro Team am 19. Apr. 2024
Thanks for the 5 out of 5 Sheri, we appreciate your feedback! Have a good week ahead

10/10 – Hervorragend

Princess Maureen

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Friendly & Safe
Aufenthalt von 4 Nächten im April 2024
Antwort von Metro Team am 17. Apr. 2024
Thanks for your review Princess!! Have an amazing week ahead!

10/10 – Hervorragend

Albert

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Wonderful
Aufenthalt von 2 Nächten im April 2024
Antwort von Metro Team am 15. Apr. 2024
Thanks for the 5 out of 5 Albert!! We appreciate you. See you next time !

8/10 – Gut

Lorelei

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean surrounding. Convenient accessibility. Good price. However, lack of personnel or security in the area after office hours is of concern.
Aufenthalt von 2 Nächten im März 2024
Antwort von Metro Team am 12. Apr. 2024
Hi Lorelei, we have someone on site 24 hours a day as well as a 24-hour hotline that guests can call for assistance. Only guests have access to the building after hours too!

10/10 – Hervorragend

monica

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von METRO TEAM am 11. Apr. 2024
Thanks for the glowing review Monica !!! We appreciate it. Have a great week :)

8/10 – Gut

William, West Chester

Mit der Familie gereist
Gut: Sauberkeit
This is a good value for its location in Scottsdale. It’s a bit dated, but still has decent furnishings. But having a half court outdoor basketball court right outside our sleeping area was not good one evening when a certain resident(s) decided they wanted to shoot hoops at midnight.
Aufenthalt von 4 Nächten im April 2024
Antwort von Metro Team am 10. Apr. 2024
Thanks for taking the time to leave a review, we appreciate your feedback! We hope you you come visit us again!

2/10 – Ungenügend

anna

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
not as advertised. unsafe. Run down. seedy characters. We couldn’t stay there and waiting for a refund
Aufenthalt von 2 Nächten im April 2024
Antwort von Metro Team am 9. Apr. 2024
Where sorry you felt unsafe, we find the door codes and our property is much more secured than those with just a plastic key to access the property. We hope you give us another shot in the future!

8/10 – Gut

Jimmy

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I like the place very much easy and quick to go anywhere. I will stay there every time I’m in Scottsdale
Aufenthalt von 3 Nächten im April 2024
Antwort von Metro Team am 8. Apr. 2024
Thanks for taking the time to leave a review Jimmy, we appreciate your feedback ! Have a great week ahead.

8/10 – Gut

Lupe

Mit dem Partner gereist
The front desk staff was friendly and helpfup.
Aufenthalt von 2 Nächten im April 2024
Antwort von Metro Team am 5. Apr. 2024
Thanks for the 4 out of 5 Lupe, we appreciate your feedback! Have a wonderful day

8/10 – Gut

Princess Maureen

Aufenthalt von 2 Nächten im April 2024
Antwort von Metro Team am 4. Apr. 2024
Thanks for taking the time to leave us a review Princess! We love hosting you here at the Metro Scottsdale

2/10 – Ungenügend

Jamie

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property reeked of a perfume deodorizer. It was so strong you could taste it! I saw cockroaches in the hall and found mold in my bathroom. Doors to the front of the property lock early and no one to help. Plus, they allow homeless people to sleep in their cars in their parking lot. I would have checked out and left but my son’s college group was staying on property. I wouldn’t feel safe leaving my young adults alone in this “hotel”.
Aufenthalt von 2 Nächten im März 2024
Antwort von Metro Team am 4. Apr. 2024
Thanks for taking the time to leave a review we appreciate your feedback! We hope you have an awesome week

4/10 – Schlecht

Scott

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property is showing major wear and tear. The trash cans outside the door are stuffed to over-flow everyday, but the staff does remove it once a day. They should be removing trash more often to prevent overload. Our room was clean, but there were some big issues. First, we were not left any pots or pans. There was nobody at the front desk after 5PM, and we checked in after that. It wasn't until the next day that we were able to get some pots and pans given to us. Even then, we weren't given a skillet. There was a single wide spatula for all cooking, just one. We had four mismatched forks, and one was rusted. Second, no trash bags for a week long stay. We emptied our trash, and had to have a bag delivered. Why not just add a couple to the bottom of the trash can for just such a purpose? Third, one remote for two TVs. I had to have a second one delivered. Fourth, the bathroom door was rotted out at the bottom and was so swollen, it would not shut. Fifth, no light over the stove, no filter for the fan which only recycled air, and did not move cooking fumes or smoke outside, but inside instead. Without a filter to hopefully filter out some smoke or fumes, it did nothing. Sixth, only one dishwasher detergent package for a week long stay. Bottom line, we had a great stay, but it required a lot more effort on our part than should have been necessary. The staff was helpful, and they took care of the issues, but there were a lot of issues.
Aufenthalt von 5 Nächten im März 2024
Antwort von Metro Team am 4. Apr. 2024
Thanks for taking the time to leave a review we appreciate your feedback! We hope you have an awesome week

8/10 – Gut

Rose-Ann

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Interior of unit was a bit run down. However, we were renting it not buying it. And it perfect for our needs. My son enjoyed the basketball hoop. The kitchenette could have had a few more options available such as skillet and cooking utensils.
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Metro am 3. Apr. 2024
Hi Rose-ann, thank you for staying with us! We will definitely get the kitchen stocked!

2/10 – Ungenügend

Kathleen

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This property stunk! The lobby, the bedrooms! We had 5 rooms, and all 5 smelled horrible! There was food found in one of the microwaves. There was food under the countertop in a different room. There was hair all over the wall in the bathroom in a 3rd room. When we got home and unpacked, all of our clothes wreaked of smoke and we weren't around smoke at all over the weekend.
Aufenthalt von 2 Nächten im März 2024
Antwort von Metro Team am 4. Apr. 2024
Thanks for taking the time to leave a review we appreciate your feedback! We hope you have an awesome week

6/10 – Okay

Roberto

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Excellent location.
Aufenthalt von 1 Nacht im März 2024
Antwort von Metro Team am 3. Apr. 2024
Hi Roberto, we are glad you liked the location. We would love to hear what we could do to improve your next stay!

2/10 – Ungenügend

Dillon Earl

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
There was mold in our bathroom and 2 screws sticking out on our dresser where the TV sat. The building overall smelled not very good and the room smelled a little funky.
Aufenthalt von 4 Nächten im März 2024
Antwort von Team Metro am 31. März 2024
Hi Dillon, we will look into the unit you were in to get that fixed immediately. We are very sorry for the inconvenience! Have a good day!

4/10 – Schlecht

Melissa

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
There was a terrible smell throught the complex that was almost unbearable.
Aufenthalt von 1 Nacht im März 2024
Antwort von Metro Team am 31. März 2024
Hi Melissa, thank you for the honest feedback. We will look into this. We hope you have a good day!

6/10 – Okay

Raquel

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
It was difficult to get checked in as it’s all remote check in process. The room itself was dated and the beds were small and old. Overall I felt sheets were cleaned at least but I wouldn’t stay here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Metro am 30. März 2024
Hi Raquel, we are verry sorry we did not meet your standards. We are trying to slowly upgrade the units. We hope you give us another shot once we do. Have a good day!

6/10 – Okay

Tomorrow M.

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Given the area of Scottsdale, Az my expectations of this property was higher than most, however upon arrival is was quickly noticed that this property served those less fortunate for long term. While I am sure this is ideal the property should really try to maintain the property condition both inside and out to appeal to those who are utilizing this property as a place to stay for shorter periods of time. The communication between the front desk and cleaning personnel lacked and I was unexpectedly concerned when my unit was entered into due to not being reported I was already inside the unit. The cleaning personnel questioned me as if I was not clear I was in the correct unit. Front desk staff was not present during night hours and while that was known in advance I think their presence should be reevaluated for the property.
Aufenthalt von 2 Nächten im März 2024
Antwort von Metro Team am 30. März 2024
Thanks for taking the time to leave us some feedback! We really appreciate your time!

2/10 – Ungenügend

Crystal

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Upon check in, the ibstructions sent to me, of where to go and what door to use, were incorrect. Had to call the customer service line, in order to get in.
Aufenthalt von 2 Nächten im März 2024
Antwort von Metro Team am 30. März 2024
Thanks for taking the time to leave a review we apologize for any inconvienence, and hope you have an amazing weekend!

6/10 – Okay

Janice, Fruitland

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
This hotel is weird. Erie. This hotel is a non-in-person establishment. They text you information. There's no keys, just codes to the doors. Our room stunk when we walked in. I didn't like the feeling of this hotel. Weird. In the future kind of feeling...
Aufenthalt von 1 Nacht im März 2024
Antwort von Metro Team am 30. März 2024
Janice, thanks for taking the time to leave a review. We really appreciate the feedback!

6/10 – Okay

Keith

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Location was good. It was a bit dated. Communication with the property was really good.
Aufenthalt von 4 Nächten im März 2024
Antwort von Metro Team am 28. Apr. 2024
hi Keith! We are glad you enjoyed your stay with us. We are slowly making upgrades to our property. We hope you visit us again in the future to see the changes!

8/10 – Gut

Raghav

Aufenthalt von 3 Nächten im März 2024
Antwort von Metro Team am 17. Apr. 2024
Thanks for the 4 out of 5! We appreciate your feedback!

6/10 – Okay

Latoya

Just needs a little upgrading but
Aufenthalt von 1 Nacht im März 2024
Antwort von Metro Team am 28. März 2024
Thanks for the honest feedback Latoya! We are working on getting this place upgraded! We hope youll give us another shot in the future! Thanks again!

4/10 – Schlecht

LaDonna

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I would not stay here again. There were roaches in the bathroom. We requested to change our rooms. The second room had plumbing issues, damaged furniture and door and several cosmetic issues. The hallway smelled of farts. It’s challenging getting in contact with management unlike traditional hotels.
Aufenthalt von 2 Nächten im März 2024
Antwort von Metro Team am 27. März 2024
Hi Ladonna, we are very sorry we did not meet your expectations. This is not the experience we want our guest to have. We will definitely get the listed problems taken care of!

6/10 – Okay

Alycia

Gut: Sauberkeit
Sewer smell on first floor. Smell lingered into elevators . Room smelt clean and was clean.
Aufenthalt von 2 Nächten im März 2024
Antwort von Team Metro am 27. März 2024
Hi Alycia, we are very sorry to hear that. We will get this checked out right away.