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Bewertungen von Surf & Sand Hotel

2 out of 5
Surf & Sand Hotel
40 Fort Pickens Road, Pensacola Beach, FL

Bewertungen

8,4

Sehr gut

899 von insgesamt 1764 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
461 von insgesamt 1764 Gästebewertungen haben eine Bewertung von 8 - Gut" "
203 von insgesamt 1764 Gästebewertungen haben eine Bewertung von 6 - Okay" "
106 von insgesamt 1764 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
95 von insgesamt 1764 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Heiko Christian

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Wir haben uns wohl gefühlt. Die Zimmer dind groß und die Betten bequem. Toll ist, dass man Surfbrett und Fahrrad kostenlos leihen kann. Das Personal ist sehr nett und hilft einen bei Fragen weiter. Das Zimmer könnte etwas besser geputzt sein
Aufenthalt von 1 Nacht im März 2024
Antwort von MIke am 25. März 2024
Vielen Dank für Ihr Feedback und Ihre Bewertung. Wir freuen uns, dass Sie sich in unseren geräumigen und komfortablen Zimmern wohlgefühlt haben und die Annehmlichkeiten wie kostenlose Surfbrett- und Fahrradverleih genossen haben. Ihre freundlichen Worte über unser Personal sind sehr geschätzt.Es tut uns leid zu hören, dass das Zimmer nicht ganz Ihren Sauberkeitsstandards entsprach. Wir werden Ihr Feedback ernst nehmen und sicherstellen, dass unser Reinigungsteam dies verbessert.Vielen Dank für Ihre Unterstützung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung.

10/10 – Hervorragend

Stefan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Been here before and it is still a really great place. Good restaurants nearby (Crabs, Flounder's) and it is close to the beach. Good breakfast, did not have the time to use their bikes and kayaks, but the fact that they offer them is already a plus. Good recommendation from the reception concerning places to eat.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Brooke am 23. Juli 2023
Stefan, We would like to start off by first thanking you for taking the time to leave us with your honest feedback and experience with us! It was a pleasure welcoming you as our guest! We are pleased to hear you found our location convenient to your needs. We are also thrilled to know you enjoyed our beautiful beach, our property amenities and our friendly staff! We hope to have the opportunity to welcome you back in the near future. Until next time! -Brooke

10/10 – Hervorragend

Andreas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Würde wieder dort buchen
Super schön an einem Inlet mit Privatstrand gelegen, zum traumhaften Strand am Golf von Mexico sind es nur paar Schritte
Privatstrand
Poolanlage
Eindrücklicher Beach von Pensacola Beach
Abendstimmung
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Brooke am 18. Mai 2023
Andreas, We sincerely want to thank you for taking the time and leaving us with your honest feedback. It was a true pleasure to welcome you during your stay with us! We are pleased to hear you enjoyed our location, beach access, property amenities and our friendly staff. Thank you for the photos! We hope to have the opportunity to welcome you back in the near future! -Brooke

8/10 – Gut

Frank Klaus

Gut: Sauberkeit und Personal & Service
Gutes Motel als Zwischenstopp genutzt
Gutes Motel als Zwischenstopp. Für Familien auch für längere Aufenthalte zu empfehlen. Einfach, dafür sehr gute Lage zum Strand und günstig für die Location
Aufenthalt von 1 Nacht im März 2023
Antwort von Todd am 30. März 2023
Sehr Frank,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre jüngsten Erfahrungen in unserem Hotel zu teilen. Wir freuen uns zu hören, dass Sie unser Hotel als gute Option für einen Zwischenstopp empfunden haben und dass unsere Lage für Ihre Bedürfnisse günstig war.Unser Team ist stolz darauf, exzellenten Service zu bieten und dafür zu sorgen, dass sich unsere Gäste wie zu Hause fühlen. Wir freuen uns sehr, dass Sie unser Hotel Familien für längere Aufenthalte empfehlen würden.In unserem Hotel bemühen wir uns, unseren Gästen einen komfortablen und erschwinglichen Aufenthalt zu bieten. Wir wissen Ihre positiven Kommentare zum Wert unseres Hotels zu schätzen und freuen uns, dass Sie es als eine großartige Option für die Lage empfunden haben.Vielen Dank, dass Sie sich entschieden haben, bei uns zu bleiben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 – Hervorragend

Norbert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel in super Lage. Personal sehr freundlich. Super Frühstück, Zimmer sehr schön
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Todd am 25. Okt. 2022
Vielen Dank, dass Sie uns sagen, wie es uns geht, Norbert. Wir freuen uns, dass Kunden wie Sie eine großartige Erfahrung machen und hoffen, Sie bald wieder zu sehen.

6/10 – Okay

Anneke

Mit der Familie gereist
Gut: Sauberkeit
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Jessie am 31. Juli 2022
Thank you for taking the time to review your stay with us, Anneke! We are sorry you didn't have a wonderful experience here with us! We hope to see you back to show you how we have improved!

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Lage !!!
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Todd am 28. Juni 2022
Vielen Dank für diese 5-Sterne-Bewertung. Wir wissen es sehr zu schätzen, dass Sie Kunde sind und dazu beitragen, uns bekannt zu machen.

10/10 – Hervorragend

jamie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for what we needed it for and a good price
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Genie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Tracey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 26. Mai 2024
We're thrilled to hear that you enjoyed our location! Thank you for choosing to stay with us and for taking the time to share your feedback.If there's anything specific you loved about our location or if there are any areas you believe we could improve upon to make your next stay even better, please feel free to let us know. We're always here to ensure our guests have a fantastic experience.We hope to have the pleasure of welcoming you back for another great stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out.

6/10 – Okay

Kennie

Mit der Familie gereist
Gut: Personal & Service
The swimming pool area and view
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Mike am 26. Mai 2024
Thank you for your feedback. We're glad to hear that you enjoyed the swimming pool area and the view during your stay.If there are any specific areas you believe we could improve upon to enhance your experience and raise your rating in the future, please feel free to let us know. Your input is valuable to us as we continuously strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 – Hervorragend

John

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 26. Mai 2024
Thank you for your rating! We're delighted to hear that you had a positive experience during your stay.If you have any feedback or if there's anything we can assist you with in the future, please feel free to let us know. We're here to ensure your future stays are just as enjoyable.We look forward to welcoming you back again soon!

10/10 – Hervorragend

Natalia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel locked so closer to the beach. Rooms are clean. Paddle boards and kayaks are free.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 24. Mai 2024
Thank you for your excellent review! We're delighted to hear that you enjoyed your stay with us and appreciated our convenient location close to the beach.We're glad you found your room clean and enjoyed the complimentary paddle boards and kayaks. Providing these amenities for our guests to enjoy is important to us.We hope to welcome you back for another fantastic stay in the future!

4/10 – Schlecht

Ronald H

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
items we liked: included amenities such as pool, bikes, kayaks, paddleboards, private bay-side beach, breakfast. location on pensacola beach. items we did not like: filthy dirty floors, mold on ceiling grew daily, nothing ever dried out, towels etc. always wet, outdated furniture. it was simply an old motel room.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Mike am 24. Mai 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated the included amenities and our location on Pensacola Beach.However, we're truly sorry to learn about the cleanliness issues you encountered during your stay, as well as the mold on the ceiling and the condition of the furniture. This is not the experience we aim to provide, and we understand how disappointing it must have been for you.Your comments have been shared with our housekeeping and maintenance teams to ensure that these issues are addressed promptly and that improvements are made to prevent similar problems in the future.We apologize for falling short of your expectations and hope you'll consider giving us another chance to provide you with a much better experience in the future. Thank you for bringing these matters to our attention.

10/10 – Hervorragend

Paula

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I've stayed at this property twice and will stay here the next time I visit. Wonderful staff, clean comfortable beds, easy access to the gulf beach and I love their sound side amenities, very peaceful.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Mike am 24. Mai 2024
Thank you for your wonderful review and for choosing to stay with us again! We're thrilled to hear that you had a great experience with our wonderful staff, clean and comfortable beds, and easy access to the Gulf beach.We're also glad you enjoyed our sound side amenities and found the atmosphere peaceful. We look forward to welcoming you back on your next visit!

2/10 – Ungenügend

Asia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wasn’t clean properly Sink had nasty residue with pieces of hair Bedding wasn’t clean Staff not pleasant No accommodations for the nastiest of the room No face towels and bath towels Overall experience for the first time horrible
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Mike am 23. Mai 2024
We sincerely apologize for the disappointing experience you had during your stay with us. Providing a clean and comfortable environment for our guests is our top priority, and it's clear that we fell short of your expectations in several areas.Your feedback regarding the cleanliness of the sink and bedding, as well as the lack of cleanliness and accommodations in the room, is deeply concerning. Rest assured, we take these issues very seriously, and we will address them with our housekeeping team to ensure that our cleanliness standards are upheld at all times.We're also sorry to hear that you found our staff to be unpleasant and that there were no face towels or bath towels provided. This is not the level of service we aim to provide, and we will address your concerns with our team to ensure that all guests receive the warm and attentive service they deserve.We understand that this was your first time staying with us, and we're truly sorry that it was not a positive experience. We hope that you will give us another chance to exceed your expectations in the future. If you're willing to give us another opportunity, please reach out to us directly, and we'll do our best to make it right.Thank you for bringing these concerns to our attention, and we appreciate the opportunity to improve based on your feedback.

10/10 – Hervorragend

Cynthia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The sink drained very slowly, otherwise great stay
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Mike am 23. Mai 2024
Thank you for your review! We're glad to hear that you had a great stay overall.We apologize for the inconvenience caused by the slow-draining sink in your room. Your feedback is important to us, and we'll make sure to address this issue promptly to ensure a more seamless experience for our future guests.We appreciate your understanding and hope to welcome you back for another enjoyable stay soon!

10/10 – Hervorragend

HungSon

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike am 23. Mai 2024
Thank you for your excellent rating! We're glad to see that you had a great experience during your stay with us.If you have any feedback or suggestions for how we can make your next stay even better, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back for another wonderful stay in the future!

10/10 – Hervorragend

Darleen

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The property is an older property, however what it lacks in newness, it more than makes up for in personality. The staff, especially maintenance, goes above and beyond. LONNIE & staff had the pool and grounds looking pristine early after a storm on 2 occasions. Lonnie always made sure guests had everything they wanted/needed. He took time of his busy day to wait for guests to check out kayaks. He also gave great instructions to adults & kids with lots of patience and kindness. He even helped with breakfast! Breakfast was waiting every morning at 7:30 sharp. The ladies were friendly & efficient. Dining options are all nearby.some are walking distance. Very family friendly. The staff was wonderful to my grandchildren.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Mike am 23. Mai 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and appreciated the unique personality of our property.Our dedicated staff, especially Lonnie and our maintenance team, are invaluable members of our team, and we're delighted to hear that they went above and beyond to ensure you had a wonderful experience. It's fantastic to know that Lonnie and the rest of the team made sure the pool and grounds were pristine after the storm and that they were always attentive to your needs, providing great service with patience and kindness.We're also glad that you enjoyed our breakfast offerings and found our dining options convenient. Providing a family-friendly atmosphere is important to us, and we're thrilled that your grandchildren were well taken care of by our staff.We can't wait to welcome you and your family back for another fantastic stay in the future! Until then, take care and happy travels!

10/10 – Hervorragend

Brett

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was nothing fancy but it was nice & clean.The pool area was set up really nice.We actually left clothes in the closet & had to come back & get them & they were all there.We appreciate that.We would stay again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 19. Mai 2024
Thank you for your positive review! We're glad to hear that you found your room nice and clean, and that you enjoyed the setup of our pool area. We're happy we could accommodate your request for retrieving your clothes from the closet, and we're grateful for your understanding.We look forward to welcoming you back for another enjoyable stay!

10/10 – Hervorragend

TL

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Beach access was great , area was clean, staff was friendly , bed was comfy - local restaurant recommendation was closed , very noisy HVAC unit next door
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 19. Mai 2024
Thank you for your feedback and positive rating! We're pleased to hear that you enjoyed the beach access, cleanliness of the area, friendly staff, and comfortable bed during your stay.We apologize for the inconvenience caused by the noisy HVAC unit next door and the closure of the recommended restaurant. Your feedback is valuable to us, and we will address these issues to ensure a more enjoyable experience for our guests in the future.We hope to have the opportunity to welcome you back for another great stay!

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No complaints, will definitely stay there in the near future again!!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Mike am 15. Mai 2024
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with no complaints. We look forward to welcoming you back in the near future for another wonderful stay!

10/10 – Hervorragend

Shondel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location to beach & pier.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 14. Mai 2024
Thank you for your review! We're glad to hear that you found our location convenient for accessing the beach and pier. If there's anything else we can do to further enhance your experience or if you have any suggestions for improvement, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another great stay soon!

2/10 – Ungenügend

Sandor

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 15. Mai 2024
We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, even without comments, and we would like to understand how we can improve. If you have any specific concerns or issues you encountered during your stay, please feel free to reach out to us directly. We hope to have the opportunity to make things right in the future.

10/10 – Hervorragend

robert k

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We always enjoy our stay here. Great staff, great breakfast buffet, nice pool and free rentals, close to the beach and bars/restaurants.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike am 14. Mai 2024
Thank you for your wonderful review! We're thrilled to hear that you always enjoy your stay with us and that you appreciate our great staff, breakfast buffet, pool, and complimentary rentals. We're glad to hear that our location close to the beach and local amenities adds to your experience.We appreciate your continued patronage and look forward to welcoming you back for another enjoyable stay soon!

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They had paddle boards and kayaks that you could check out for free in the back of the hotel in the bay which was great! It was so windy, so couldn't get in the ocean. Also bikes were free for check out. Hotel was clean and people were friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 13. Mai 2024
Thank you for your excellent review! We're thrilled to hear that you enjoyed our complimentary paddle boards, kayaks, and bikes, providing you with fantastic options for outdoor activities during your stay. It's wonderful that you appreciated our efforts to make your experience memorable, despite the windy weather preventing ocean activities. We're glad you found our hotel clean and our staff friendly—it's always our goal to ensure our guests feel welcome and comfortable throughout their stay. We hope to have the pleasure of hosting you again for more adventures by the bay!

10/10 – Hervorragend

Lynn, Largo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy check in nice property close to everything!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 9. Mai 2024
Thank you for sharing your positive feedback with us! We're thrilled to hear that you had an easy check-in experience and enjoyed our property's convenient location. Providing a seamless and enjoyable stay for our guests is our top priority, and we're glad to see that reflected in your review. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!

8/10 – Gut

heidi A

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very cute place with 50’s vibe. Super close to the public beach and tons of shops and restaurants
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike am 9. Mai 2024
Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed our hotel's charming 50's vibe and convenient location near the public beach, shops, and restaurants. Providing a memorable experience for our guests is our top priority, and we're glad to see that reflected in your review. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

6/10 – Okay

Earthly, Gulf Breeze

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Mike am 9. Mai 2024
We appreciate you taking the time to provide us with a rating for your recent stay. Your feedback is valuable to us, and we're sorry to see that your experience fell short of your expectations. If there are any specific areas where we can improve or if you have any concerns you'd like to share, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.

4/10 – Schlecht

Guillermo, Mexico

Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 7. Mai 2024
We're sorry to see that your experience fell short of expectations. If you have any specific concerns or feedback you'd like to share, please don't hesitate to reach out. We're here to help address any issues and improve for the future.

4/10 – Schlecht

Guillermo, Mexico

Geschäftlich gereist
Gut: Personal & Service
I arrived at 12:30 at night. When I went up to my room there was like a huge puddle of water. I contacted reception and they told me that they would fix it the next day. I put 4 towels so I could move around the room. I left the next day expecting them to fix it, and they didn't even clean the towels. I spoke and they changed my towels. I continued with the puddle and the towels the 3 nights I stayed. Nobody cleaned the room or fixed the water leak.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 7. Mai 2024
We're truly sorry to hear about the issues you encountered during your stay with us. It's unacceptable that you had to deal with a water leak in your room and that it was not promptly addressed by our team. We apologize for any inconvenience and discomfort this may have caused you.Your feedback is valuable, and we're disappointed to hear that our staff did not effectively resolve the situation or ensure that your room was cleaned properly during your stay. Please know that we take your comments seriously, and we will address these issues with our team to prevent similar occurrences in the future.We understand the impact that this experience had on your stay, and we sincerely apologize for falling short of your expectations. If there's anything else we can do to make amends or if you would like to discuss your experience further, please don't hesitate to reach out to us directly.We appreciate your feedback and hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 – Hervorragend

Todd

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 24. Mai 2024
Thank you for your perfect rating! We're thrilled to see that you had a great experience with us.If you have any specific feedback or suggestions for us, please feel free to share. We look forward to welcoming you back for another wonderful stay in the future!

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Excellent server Shawn good food nice atmosphere too
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 3. Mai 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your visit to our hotel. Shawn will be thrilled to receive your compliments, and we'll be sure to pass them along to him. We strive to provide delicious food and a welcoming atmosphere for all our guests, and we're thrilled that we hit the mark during your stay. We look forward to welcoming you back soon!

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 3. Mai 2024
Thank you for the perfect rating! We're thrilled to see that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any feedback to share, feel free to reach out. We look forward to welcoming you back soon!

6/10 – Okay

Silvia

Gut: Personal & Service
Bicycles need to be renew, they are to old and not agree to charge for parking lot
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 2. Mai 2024
Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with the condition of our bicycles and that you were unhappy with the parking charge. We understand that these issues impacted your experience, and we apologize for any inconvenience caused. Your comments are valuable to us, and we'll take them into consideration as we work to improve our amenities and services. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else you'd like to share or if there are any specific areas where you feel we can improve, please don't hesitate to let us know. We're here to ensure you have a positive experience every time you stay with us!

10/10 – Hervorragend

Arthur

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
close to beach and walkable to all restaurants paying A fee to park at hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 2. Mai 2024
Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location close to the beach and within walking distance to restaurants. We understand your concern about the parking fee, and we appreciate your feedback on this matter. We'll take your comments into consideration as we review our policies to ensure that we provide the best possible experience for our guests. We hope to have the pleasure of welcoming you back for another fantastic stay in the future! If there's anything else you'd like to share or if there are any specific areas where you feel we can improve, please don't hesitate to let us know. We're here to ensure you have a wonderful experience every time you stay with us!

8/10 – Gut

joseph

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 2. Mai 2024
Thank you for your rating. We're glad to see that you had a good experience overall. If there are any specific aspects you enjoyed or areas where you feel we could improve, please feel free to let us know. Your feedback helps us ensure that we continue to provide excellent service to all our guests. We hope to have the opportunity to welcome you back in the future for an even better stay!

10/10 – Hervorragend

Mitchell

We liked that the bikes and kayaks were included in our stay. The breakfast being included was a big plus as well! The location was great! The staff here was extra friendly, the staff at the desk,and the lady keeping the breakfast stocked were exceptionally great to us! It’s an older smaller hotel, but it was a good one.
Aufenthalt von 3 Nächten im April 2024
Antwort von Mike am 2. Mai 2024
Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us and that you appreciated the complimentary bikes, kayaks, and breakfast included in your stay. It's great to know that our location was convenient for you and that you found our staff to be exceptionally friendly and accommodating. We'll be sure to pass along your compliments to the front desk staff and the breakfast attendant. We understand that older, smaller hotels can have their charm, and we're glad that you found ours to be a good one. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else you'd like to share or if there are any specific areas where you feel we can improve, please don't hesitate to let us know. We're here to ensure you have a wonderful experience every time you stay with us!

10/10 – Hervorragend

Connie

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Mike am 23. Mai 2024
Thank you for your top rating! We're delighted to see that you had a fantastic experience during your stay with us.If you have any feedback or suggestions for improvement, please don't hesitate to let us know. We value your input and hope to welcome you back for another wonderful stay in the future!

10/10 – Hervorragend

Connie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mike am 2. Mai 2024
Thank you for your fantastic rating! We're thrilled to see that you had a great experience with us. If there's anything specific you particularly enjoyed about your visit or if there are any suggestions you have for us in the future, please feel free to share. We're here to ensure you have a fantastic experience every time you stay with us!

10/10 – Hervorragend

Connie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it here every time i stay! Fantastic!
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 2. Mai 2024
Thank you for your wonderful feedback! We're thrilled to hear that you love staying with us every time and that you've had a fantastic experience. Your satisfaction is our top priority, and we're delighted that we consistently meet your expectations. We appreciate your loyalty and look forward to welcoming you back for another fantastic stay in the future! If there's anything specific you love about staying with us or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a fantastic experience every time you stay with us!

10/10 – Hervorragend

Natalia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place so close to the beach and it's clean. Those two things are most important for me. They also offering complimentary bikes and paddle boards. Parking however cost a little extra. Also Elizabeth who prepares a complimentary breakfast makes it so much better than in other hotels.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 2. Mai 2024
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and that our proximity to the beach and cleanliness met your expectations. It's great to know that you appreciated our complimentary bikes and paddle boards as well. We're sorry for any inconvenience regarding the parking cost, but we're glad that Elizabeth's excellent service during breakfast enhanced your experience. We'll be sure to pass along your kind words to her. We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future! If there's anything else you'd like to share or if there are any specific areas where you feel we can improve, please don't hesitate to let us know. We're here to ensure you have a wonderful experience every time you stay with us!

10/10 – Hervorragend

Angela

Mit der Familie gereist
Love this
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 29. Apr. 2024
Thank you for your positive rating! We're thrilled to hear that you loved your experience with us. Your satisfaction is our priority, and we can't wait to welcome you back for another great visit in the future!

10/10 – Hervorragend

BRAD

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were clean. Staff was pleasant. Excellent location. Walking distance from everything
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 29. Apr. 2024
Thank you for your excellent review! We're thrilled to hear that you found our rooms clean, our staff pleasant, and our location excellent. It's fantastic that you were able to walk to everything you needed during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience in the future.

10/10 – Hervorragend

Daniela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, very nice staff, clean room
Aufenthalt von 4 Nächten im April 2024
Antwort von Mike am 29. Apr. 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed our great location, found our staff very nice, and appreciated the cleanliness of your room. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future.

10/10 – Hervorragend

Kathy, Brandon

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have seen this property for years but have always stayed at higher end resorts. That’s where I’ve missed out. This place is a gem. Absolutely fantastic. Will stay again soon!
Aufenthalt von 3 Nächten im April 2024
Antwort von Mike am 29. Apr. 2024
Thank you for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's wonderful to know that you found our property to be a gem and that you enjoyed your time here. We're grateful for your kind words and look forward to welcoming you back soon for another wonderful stay!

10/10 – Hervorragend

Idael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Mike am 29. Apr. 2024
Thank you for the perfect rating! We're delighted to see that you had a wonderful experience during your visit. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back again soon for another excellent stay.

10/10 – Hervorragend

Viola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were amazing! Friendly, helpful and accommodating! The ocean right across the street, kayaking !! So much fun!! Definitely be back 😊
Aufenthalt von 4 Nächten im April 2024
Antwort von Mike am 29. Apr. 2024
Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience with our staff and that you found them friendly, helpful, and accommodating. It's great to know that you enjoyed the ocean right across the street and had fun kayaking. We can't wait to welcome you back for another wonderful experience in the future!

10/10 – Hervorragend

Randall, San Antonio

Gut: Ausstattung
Excellent
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 29. Apr. 2024
Thank you for the excellent rating! We're thrilled to see that you had a fantastic experience during your visit. Your satisfaction is our priority, and we look forward to welcoming you back again soon for another excellent stay.

10/10 – Hervorragend

Richard E

Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 19. Mai 2024
Thank you for your positive rating! We're glad to see you had a pleasant experience. If you have any specific feedback or suggestions for improvement, feel free to share them with us. We're always looking for ways to enhance our guests' experience.We hope to welcome you back again soon!