Dear Thomas Ritter,Thank you for sharing your feedback with us. We regret to hear that your recent experience did not meet your expectations and that you feel the best days of our facility are over. We take all feedback seriously and will use your comments to improve our services and facilities.We apologize for any shortcomings you experienced during your stay and understand your decision not to return. We value your loyalty and hope to have the opportunity to welcome you back in the future to show you the improvements we've made based on your feedback.Best regards,

Dear Leo Antonino,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a positive experience and gave us an 8/10 rating on Expedia. Your satisfaction is our top priority, and we appreciate your support.If there is anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to let us know. We value your input and look forward to welcoming you back in the future.Best regards,

Dear Rico,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay and appreciated our cozy facility. Our team strives to provide friendly service and fulfill all guest requests.Your suggestion about having more sunshades is duly noted, and we will certainly take it into consideration for improvements. We appreciate your valuable input and hope to welcome you back for another wonderful experience.Best regards,

Dear Gerhard,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the fruit bats during your stay. We understand that this was disruptive, and we appreciate your understanding.We are actively looking into ways to manage this situation better to ensure our guests have a more peaceful experience. Your input is valuable, and we are taking steps to address this concern.We hope this isolated incident does not deter you from staying with us again. Please feel free to contact us directly for any future reservations, and we will ensure you have a more enjoyable stay.Warm regards,Let's Hyde Resort & Villas

Dear Jurgen,Wir freuen uns, dass alles gut gelaufen ist! Wir bedanken uns für Ihren Besuch und hoffen, dass Sie uns bald wieder besuchen werden.Let's Hyde Resort & Villas

Thank you for your feedback.

Thank you for staying with us. Thanks for your comment!

Thank you for staying with us. Thanks for your comment!

Thank you for your kind comments :-)

Thank you for your kind comments, we have just added 5 more beach chairs and extra towels. This should help a lot during the busy season :-)

Hi Frank, Thank you for your comment, though it is a bit strange. Our food is same price as the outside areas if not cheaper...unless you compare with 7/11 shops or very local shops. Examples: Coffee is 55 baht a bottle of beer is 80 baht - spaghetti bolognese is 120 baht and the thai foods is 120 baht for pad thai, fried rice tom yum goong. Very curious to know how we can be considered expensive or where else you have stayed that is newer and cheaper food, would love to get the insight on that. We have a amazing island feel resort which with refurbished rooms since 18 months back. We are not new but we are clean and fresh and offer a tropical island feeling...and our rates are very fair for what you get. ...thanks for the 8 points of 10 :-)

Dear Masaki Sugiura,Thank you for sharing your feedback with us. We appreciate your review and apologize for any inconvenience caused by the noisy air conditioner during your stay. Your comfort is our priority, and we regret that we fell short in this aspect.Please know that we have taken note of your concerns regarding the air conditioner and will work diligently to address this issue to ensure a more pleasant experience for our guests in the future.We hope to have the opportunity to welcome you back for a better stay next time.Best regards,

Dear Janne Toivokoski,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a positive experience and gave us an 8/10 rating on Expedia. Your satisfaction is our top priority, and we appreciate your support.If there is anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to let us know. We value your input and look forward to welcoming you back in the future.Best regards,

Dear Paul Quayle,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay and appreciated our cozy facility. Our team strives to provide friendly service and fulfill all guest requests.Your suggestion about having more sunshades is duly noted, and we will certainly take it into consideration for improvements. We appreciate your valuable input and hope to welcome you back for another wonderful experience.Best regards,

Dear Roberto,Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an overall good experience during your stay. Your satisfaction is important to us, and we appreciate your support.If there are any specific aspects you think we could improve upon, please feel free to share more details. We are always striving to enhance our guests' experience and your input is invaluable.We hope to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Let's Hyde Resort & Villas

Thank you for your feedback .

Dear Sylvain,We're glad that you had an enjoyable stay with us and that our staff was professional and friendly. We apologize for the ants that invaded your villa due to the food being left out. We'll make sure to remind our guests to keep their food items stored away. We apologize for the early morning construction noise that you experienced and we wish we had been able to notify you ahead of time. Thank you for your feedback and we hope to welcome you back soon.Let's Hyde Team

Dear Eiji,We apologize that you had an unpleasant stay at our resort due to the bat colony. As it states on our website, our resort is a real tropical oasis which comes with all that nature brings, and is not for the fainthearted. We do our best to ensure the safety of our guests, and we have a chlorinated swimming pool. We regret that you had a sore throat and felt sick, and we hope that you will give us another chance in the future. Thank you for your feedback.

Thank you for your review .

Dear Yq,We're so glad to hear that you had a pleasant experience with our staff and that you relaxed during your stay. We would love to have you back as our guest. Thank you for your kind words.Let's Hyde Team

Dear Lisa, We apologize for the inconvenience you experienced during your stay. We take cleanliness and the comfort of our guests very seriously and we're sorry that your room wasn't up to your standards. We're glad that our staff was able to move you to a different room that met your needs. We'll certainly look into the smell you experienced and make sure it is addressed. Thank you for your feedback and we hope to welcome you back soon.

Thank you for your review . Hope to see you soon.

Thank you for staying with us. Thanks for your comment!