Thank you for the review. The billing we are based on the booking document, please check the total price in the booking details. Thank you.

Thank you for the good review that you have given us, sorry about the mistake, we will fix it to make it better.

Hi Kenneth, thanks for your feedback. It's not a double charge for the cleaning. Cleaning fee that you paid within your booking is only for one time cleaning upon your check in. If you want your room to be cleaned after you check in, you need to pay an additional fee. We're sorry for this limitation but we're using a cleaning agency because we're not a hotel with permanent housekeeping staff. Kindly please contact us through your booking platform for the faster response because our phone is always busy with calls and hundred chats. Anyway, I'm happy that you liked your room and I hope to see you again!

Thank you for review.

Thank you for review.

Thank you for the review. The accommodation will check according to customer comments.

Thank you for the review. The accommodation will check according to customer comments.

Thank you for the review. The accommodation will check according to customer comments.

Thank you so much for taking the time to share your experience of our hotel room! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your kind words inspire us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Mee

Thank you for the review.

Hi thank you for your review, we greatly appreciate the time you have taken to povide us with this valuable feedback. we are very sorry to hear that you didn't have a great experience in our hotel - our mission is to pro vide excellent guest experience, so we are sorry to have let you down.

Hi thank you for your review, we greatly appreciate the time you have taken to povide us with this valuable feedback. we are very sorry to hear that you didn't have a great experience in our hotel - our mission is to pro vide excellent guest experience, so we are sorry to have let you down.

Thank you for the good review that you have given us, sorry about the mistake, we will fix it to make it better.

Thank you for stay with us

Thank you for the review and sorry for the inconvenience, we will improve it.

Tak for din review, vi har mobile internet men kun hvis du ønsker det da vi ikke pt har installeret nyt internet pga covid og kun bookinger i weekenderne.

ขอบพระคุณลูกค้าเป็น อย่างสูง

Thank you so much.

Thank you very much :)

Thank you for staying with us.

Hi Les, I'm so sorry to hear that. The cleaning fee is stated in our term and condition and we also have sent you the welcome mail instruction. We're sorry if you missed that information.

Hi Mikko, thank you so much for your kind feedback, I hope to see you again!

We're so sorry for the inconvenience! Can you please let us know how can we improve our service? We'd love to hear more! Please write us an email on how can we do better for our customer, :)

We're so sorry for the inconvenience! Can you please let us know how can we improve our service? We'd love to hear more! Please write us an email on how can we do better for our customer, :)

Thank you for your feedback and recent stay with us. I am glad you enjoyed your stay. Do come back again.

Thanks for your feedback. Can you please let us know how can we improve our service? We'd love to hear it from you.

Hi Umaporn, Can you please let me know the name of the lady and what she did to you? We'd love to warn our staff and train them again so we can provide good service for our customers.

Hi Choi, I'm sorry for your bad day. For your information, we've sent you a welcome mail that said our you need to go to our office to take the key to avoid this problem, I'm sorry if you missed that information. I also have explained the details in the booking site that we have no reception onsite. Please kindly check your email more often next time. Again, we're sorry about what happened to you.

Thank you for your kind response. You're right we have cleaning fee and it's stated in the website. We don't have any hidden fee outside that. You're welcome to come back again! :D

Thank you so much for your feedback and recent stay with us.We look forward to hosting you again

Thank you for your feedback. We're sorry for the inconvenience you had. We will put your feedback as our concern to improve our service quality. We hope to see you again in the future.

We're sorry for the inconvenience. However, we have non-refundable policy in every reservation so we can't process a refund. In regards of the AC, it's easier for us to track the issue if you can share your booking number because we always follow up guest's complaint like this and fix the AC as soon as the issue occured.

Hi there! Thanks for your feedback. We're sorry for the inconvenience you had when you check in. However, we've sent our contact and our check in information to your email. I'm sorry if you missed that information. We also stated in the booking.com that our check in is not on-site. Again, we're so sorry if you missed this information. We tried our best to avoid check in complain so we wrote the information every where possible.

Thank you so much for taking your time out to provide your feedback.