Außenpool, Sonnenschirme, Liegestühle

Bewertungen von Leonardo Crystal Cove & Spa by the sea - Adults Only

4 out of 5

Bewertungen

9,2

Wunderbar

43 von insgesamt 61 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
12 von insgesamt 61 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 61 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 61 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 61 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

8,8/10

Personal & Service

9,0/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Manuel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr edel und clean in Top-Lage
Aufenthalt von 3 Nächten im Oktober 2022

6/10 – Okay

Verifizierter Reisender

Gut: Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im August 2019
Antwort von Byron am 14. Sept. 2019
Dear guest, A review without comments does not help us much, neither the other people seeking information about the hotel. The score given is average and unfortunately it doesn't give us the tools to understand what went wrong with your stay...

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel with extremely helpful staff.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Management & Staff am 16. Okt. 2023
Dear James, Thank you very much for staying at Leonardo Crystal Cove Hotel & Spa by the Sea and for taking the time to give us your review. We will be happy to see you again in the future! Kind Regards

10/10 – Hervorragend

JULIE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everybody was really pleasent and welcoming all the cleaners worked really hard along with all the staff and the breakfast you couldnt ask for more there was so much choice. WE used it as a base to get round the island and it was perfect for us.
Aufenthalt von 10 Nächten im September 2023
Antwort von Management & Staff am 13. Sept. 2023
Dear Julie, thank you for choosing our hotel for your holidays and for your nice comments which will be shared with all team members.we wish you the best and we hope to have the chance to have you with us again in the future.Best Regards

8/10 – Gut

Maan Al

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mooi hotel en aardig personeels. De koffie was minder.
Aufenthalt von 2 Nächten im September 2023
Antwort von Management & Staff am 11. Sept. 2023
Dear Maan Al, thank you for choosing our hotel and for taking the time to give us your feed back which will be seriously considered and shared with all our team. Looking forward to have the chance to have you with us again.Best Regards

10/10 – Hervorragend

Antoine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tout était parfait dans l’hôtel, d’un grand professionnalisme. Tout est très beau et très propre, la possibilité d’aller à la plage en voiturette de l’hôtel est génial
Aufenthalt von 2 Nächten im September 2023
Antwort von Management & Staff am 9. Sept. 2023
Dear Antoine, A huge thank you for your very satisfied review. Hopefully we will have a chance to welcome you back very soon again! Best regards

10/10 – Hervorragend

costa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exceptional
Aufenthalt von 2 Nächten im August 2023
Antwort von Management & Staff am 20. Aug. 2023
Dear Costa, we would like to thank you for your amazing evaluation! We are very happy that we have met all expectations of yours on your holidays! We hope to see you soon again. Best regards

10/10 – Hervorragend

CHRISTINA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Management & Staff am 13. Aug. 2023
Dear Christina, A huge thank you for your very satisfied review. Hopefully we will have a chance to welcome you back very soon again! best regards

10/10 – Hervorragend

LaShawn

Aufenthalt von 3 Nächten im Juni 2023
Antwort von Management & Staff am 24. Juli 2023
Dear valued customers, thank you very much for your stay at Leonardo Crystal Cove Hotel & Spa by the Sea and this amazing scores. We will be happy to see you again in the future! Kind Regards

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von The Hotel Management am 6. Juni 2023
Thank you for your kind review and we hope to welcome you back again soon!Warmest regards

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2022
Antwort von e.komodromou am 13. Sept. 2022
Dear Valuable guests,Thank you very much for your recent review. It was a great pleasure to read that your stay was so wonderful and that you were so incredibly impressed with the service from our staff.We hope to see you here again!

10/10 – Hervorragend

Dario

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022
Antwort von e.komodromou am 13. Sept. 2022
Dear Valuable guests,Thank you very much for your recent review. It was a great pleasure to read that your stay was so wonderful and that you were so incredibly impressed with the service from our staff.We hope to see you here again!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
super séjour
super séjour dans l'hôtel très bien situé avec piscine la plage au bord de rocher notre chambre au dernier étage il y'avais l'évacuation des odeur de cigarette insupportable le diner du soir très bien et le petit déjeuner bien varié
Aufenthalt von 1 Nacht im August 2022
Antwort von The Hotel Management am 30. Aug. 2022
Thank you for your review and sharing feedback of your stay which will be shared with our team.We do hope to have the opportunity in welcoming you back again in the near future.Warmest regards

10/10 – Hervorragend

Elena

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabulous adults only hotel! Relaxing and fulfilling!
Aufenthalt von 2 Nächten im August 2022
Antwort von The Hotel Management am 18. Aug. 2022
Thank you for your amazing review and hope to welcome you back again soon. Warmest regards

10/10 – Hervorragend

Anna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Υπέροχο ξενοδοχείο πολύ καθαρό . Το δωμάτιο πολύ άνετο . Το ρεσεψιόν πολύ γρήγορο κατά του τσεκ ιν και υπάλληλοι πολύ φιλικοί .
Aufenthalt von 2 Nächten im Juli 2022
Antwort von The Hotel Management am 3. Aug. 2022
Thank you for your kind review and feedback. We hope to welcome you back again soon. Warmest regards

8/10 – Gut

Tim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tim & Nikki
Fabulous hotel with excellent room, very enjoyable stay & would highly recommend. Would go back, slightly disappointing that the Gin bar was closed & also some of the restaurants onsite closed?. Failing that a very nice hotel with great staff.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von The Hotel Management am 27. Juli 2022
Thank you for your review and sharing feedback of your stay which will be shared with our team. We do hope to have the opportunity in welcoming you back again in the near future. Warmest regards Mkleanthous

10/10 – Hervorragend

Demetris

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2022
Antwort von The Hotel Management am 19. Juli 2022
Thank you for your amazing review and hope to see you again soon. Warmest regards

10/10 – Hervorragend

Kurt

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2022

10/10 – Hervorragend

Vasiliki

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022
Antwort von The Hotel Management am 14. Juni 2022
Thank you for your amazing review and hope to welcome you back again soon. Warmest regards

10/10 – Hervorragend

Nikolai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Отель для уединенного релакса
Прекрасное место для уединенного отдыха, пробежек, занятий спортом в тренажерном зале и на побережье. Хорошая ванна-джакузи в СПА. Рядом магазин и таверна с местными блюдами. В отеле можно взять в аренду велосипеды. Минусы: 1. Какая-то неудобная система выдачи полотенец для бассейна: оставить депозит наличными на ресепшн, спуститься на минус 1 этаж, взять полотенце, подняться в бассейн. Возле самого уличного бассейна полотенца почему-то не выдаются. 2. Не все лежаки у бассейна одинаково доступны для всех. Часть лежаков (со шторками) недоступны простому плебсу, критерии остались непонятными. 3. Тренажёрный зал открывается только вместе со SPA - в 9 утра - что очень поздно.
Aufenthalt von 4 Nächten im Oktober 2021

10/10 – Hervorragend

Anita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Small but perfect for a short stay
Great if u like a smaller, quieter location Close to the popular beaches of Protaras. They did not invest in making the hotel a special place ( in fact the furniture and decor is identical to Blue Ivy hotel in Protaras, imagine average price IKEA Sample bedroom) But it is clean And comfortable With a great green area With sunbeds And the sea in front. You can enjoy an intonate stroll along the coast but if u want to swim, be ready to jump in from the rocky shores. Breakfast was great, wide variety, creative (unlike the hotel design) And tasty . I would Say a strong 10 overall if you think about value for money.
Aufenthalt von 2 Nächten im August 2021
Antwort von Skyriacou am 7. Sept. 2021
Dear Anita, Thank you for your kind words, we really appreciate you taking the time out to share your experience with us. We hope to see you again soon! Warm regards

8/10 – Gut

Cristina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im August 2021
Antwort von Skyriacou am 8. Sept. 2021
Dear Cristina, Thank you for your review. We look forward to hearing from you and we do hope to have the opportunity in welcoming you back soon. Warmest regards on behalf of Leonardo Crystal Cove Hotel & Spa by the sea

10/10 – Hervorragend

DERYA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2021
Antwort von Skyriacou am 8. Sept. 2021
Dear DERYA, Thanks for taking the time to review Leonardo Crystal Cove Hotel & Spa by the sea. We know it takes time and we appreciate your effort! We are glad you had a good experience and hope to see you again soon. Warmest regards from all the team at Leonardo Crystal Cove Hotel & Spa by the sea

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2021
Antwort von Mkleanthous am 26. Aug. 2021
Thank you for your review and we hope to welcome you back again soon.

10/10 – Hervorragend

Kostas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021
Antwort von Mkleanthous am 26. Aug. 2021
Thank you for your kind review and we hope to welcome you back again soon.

4/10 – Schlecht

Kevin

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
AVOID AT ALL COST.
Don’t believe in their sea-view adverts - they’re 15% sea-view at best and the rest is inland view. Also, the receptionists need to learn many things especially about professionalism and politeness. One of them was very rude in handling our request. Also, the room air-conditioning is awful, knowing that it was 35-40 degrees in Cyprus - my partner couldn’t sleep well on our first night because the AC wasn’t working properly. The breakfast hall is always full - and had to queue all the time, really unacceptable for hungry tourists. And lastly, awful parking. Always full, despite having a car we just opted not to use it as we are afraid of losing our parking spot. I guess for the amount we paid in this hotel this was definitely not worth it and would never ever stay here again. There are better hotels nearby that are better and more worth it.
Aufenthalt von 3 Nächten im August 2021
Antwort von Mkleanthous am 26. Aug. 2021
Thank you for your review and sharing feedback of your stay which will most certainly be shared with our team. We do hope to have the opportunity in welcoming you back in he near future.

10/10 – Hervorragend

Klery

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Τελιο!
Καταπληκτικό ξενοδοχειο ιδανικο για χαλαρωση και ξεκουραση! Πλουσιο προγευμα! Ωραιο σπα ! Σιγουρα θα ξαναπαμε!
Aufenthalt von 1 Nacht im August 2021
Antwort von Mkleanthous am 24. Aug. 2021
Thank you for your great review and we hope to welcome you again soon.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hyggelig og glade folk, som ga skikkelig service.
Aufenthalt von 14 Nächten im Juli 2021
Antwort von Hotel Management am 4. Aug. 2021
Thank you for your amazing review and we hope to welcome you back again soon! Warmest Regards

10/10 – Hervorragend

Nicolaos

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great overall
Very clean and modern hotel. Friendly and helpful staff
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Hotel Management am 28. Juli 2021
Thank you for your amazing review and we hope to welcome you again soon. Warmest Regards

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a good stay at this hotel in Protaras. The hotel is relatively close to Konnos beach, which we found to be a very beautiful beach. Other than that you might want to go to Protaras city centre for beaches. This property is definitely not in the heart of Protaras. However, there's a bus station about 3 minutes away from the hotel, where you can catch the bus to Protaras or Ayia Napa, for example. The property is nice, and looks quite new. For us the pool was one of the main attractions. It is definitely a nice one! And the tennis field was useful for us as well. The breakfast is good and has a nice variety. The air conditioning was a bit too noisy for us, so quite difficult to use. The walls seem to be a bit too thin and you can hear a lot of noise from the other rooms or from the corridor. The door lockers have some kind of a smart system that makes a sound when the door is not properly closed. So make sure you close it properly if you don't want your door to be part of the orchestra put in scene by the other doors on the corridor.
Aufenthalt von 4 Nächten im Juli 2021
Antwort von Skyriacou am 29. Juli 2021
Dear guest, Thank you for taking the time in reviewing Leonardo Crystal Cove Hotel & Spa by the Sea. We are happy to read that you found the hotel to be in a good location. We are sorry to read that the AC was not to your liking, however your feedback is very important to us and will be shared with our team, and we hope to have the opportunity to welcome you back again soon.

10/10 – Hervorragend

Israel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
excellent!!!!
it was wonderful!! geart hotel and stuff!!!!
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Mkleanthous am 22. Juli 2021
Thank you for your kind review and sharing your feedback. We hope to welcome you back again soon.

10/10 – Hervorragend

Katerina

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Τέλεια εμπειρία
Πολύ καθαρό ξενοδοχείο με όλες τις ανέσεις. Όλα υπέροχα
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Skyriacou am 7. Juli 2021
Αγαπητή Φίλη Κατερίνα , Σας ευχαριστούμε θερμά για το χρόνο που αφιερώσατε ώστε να εκφράσετε τη γνώμη σας και τα ευγενικά σας σχόλια για το Leonardo Crystal Cove Hotel & Spa by the sea! Είναι πολύ σημαντικό για εμάς να μαθαίνουμε πως οι υπηρεσίες μας συνάντησαν τις προσδοκίες σας προσφέροντας σας μία αξέχαστη διαμονή! Θα περιμένουμε & θα χαρούμε πολύ να σας φιλοξενήσουμε ξανά στο μέλλον! Η ομάδα του Leonardo Crystal Cove Hotel & Spa by the sea

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The hotel was great. Bit frustrated only by the fact that there are premium beds in the swimming pool area which are only for suite's vacants or with a 40E charge per person. Other than that room was clean and nice.
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Skyriacou am 7. Juli 2021
Dear guest, Thank you for your review and your lovely comments. Your feedback is very important to us in order to evaluate our work and improve. We would like to clarify that Cabanas are included in the suite packet. Guests can book Cabanas in case that there is availability for €15.00 which includes a complimentary sparkling wine. We look forward to hearing from you and we do hope to have the opportunity in welcoming you back soon. Warmest regards from all the team at Leonardo Crystal Cove Hotel & Spa by the sea

8/10 – Gut

PANAYIOTIS

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel was very clean and the rooms were sound proof . Very polite and helpful staff . nice place for a couple to stay since it is an adults only hotel.
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Mkleanthous am 29. Juni 2021
Thank your for taking the time to review us and we hope to see you again soon.

10/10 – Hervorragend

NATALIA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Mkleanthous am 29. Juni 2021
Thank you for your amazing review!

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I'll be back
As Terminator says, I'll be back
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Mkleanthous am 25. Juni 2021
Thank you for your amazing review!

10/10 – Hervorragend

Michalis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short but Excellent stay!
Junior Suite with the hot tub on the balcony made us don't wanna leave the room! The hotel in general looks brand new. In-room amenities like nespresso machine, bathrobes and high quality shampoo etc are provided. Breakfast was also very good with plenty of choices!
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Skyriacou am 16. Juni 2021
Dear guest, Thank you for taking the time to write your review. Also, thank you for your excellent comments on our rooms and facilities We look forward to welcoming you again and creating many unforgettable memories with us!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
The Hotel was very clean and the Staff were polite, it was exactly what I expected. Except for the Room I paid for which was a full Sea view. Which to me means a Room at the back of the Hotel not side, which has an unobstructed view of the Sea. That is what I paid for however my room was at the side of the Hotel, with a coastal view at best and mainly open land and housing. So I wasn't impressed with that as it wasn't what I expected. I mentioned this to the Receptionist who was very entransigent and said it was a full Sea view, despite explaining myself.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Byron am 4. Nov. 2019
Dear guest, thank you for your review and positive comments about our hotel. Some of the side rooms have full sea view due to the location of the hotel but unfortunately I can't check yours as I have no name, therefore no access to your reservation. Now the hotel is closed for the winter period and we will check again all rooms in case we were mistaken in any way in regards of the view (sea view, side sea view, etc). Thank you for letting us know.

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is very new and you can see it everywhere - new mattresses, indoor pool, sunbeds, etc. Didn't like the policy of charing for everything - extra capsule of coffee davidoff - 1€ (you have a nespresso machine in the room and 2 capsules. Each extra costs you 1€), beach towel- deposit 10€ cash. Late checkout - 10€/hr, even when the hotel is semi-empty. Not happy with the breakfast - no quality food, yoghurt with gelatine, instant coffee only, no fresh juices avialable and salads mainly leftovers from dinner a night before. Also: this sea hotel has no beach/sea entrance. You can find sunbeds on a lawn, but no possibility for a swim. Expensive cheap hotel, for non-demanding customers.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Byron am 28. Okt. 2019
Dear guest, The hotel is indeed new, we opened mid June this year. We are not a beach hotel, the sea is some 250 meters away, rocky area, but people can swim. There are two beaches nearby, minutes away, the Mimoza beach and Konnos beach. You describe the hotel as expensive cheap and yet, we have coffee making facilities and nespresso machines in all our rooms. We offer on complimentary basis instant coffee, tea, sugar, milk and two espresso capsules! The deposit for the pool towels is as you say; a deposit. Return the towel on departure and get the 10 euro back. Many hotels have similar policies. Same for the late check out...As for the breakfast, we don't offer instant coffee only, that's odd to write such a thing; we also have filter coffee, espresso, cappuccino and large variety of teas.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was in a good location if like us you prefer the quiet life. It was clean and the food was good. The pool is nice, there is a spa and fitness room with sauna and steam room. The staff are lovely. We would go again.
Aufenthalt von 7 Nächten im Oktober 2019
Antwort von Byron am 21. Okt. 2019
Dear guest, thank you for your feedback and all the positive comments about our hotel. It will be a pleasure to welcome you again in the near future.

10/10 – Hervorragend

NICOLAOS

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Φανταστικό ξενοδοχείο....
Καταπληκτικό ξενοδοχείο, πεντακάθαρο,παντού,ωραίο άνετο δωμάτιο και μπάνιο , επίσης πεντακάθαρο. Πολύ ωραίος χώρος στην πισίνα και στις ξαπλώστρες... Εσωτερική πισίνα τσακουζι υδρομασάζ,σάουνα,όλα πολύ ωραια. Αρνητικά.... Μέτριο έως κακό το φαγητό , δείπνο... Μέτριο έως κακό το πρωινό. Για δύο ώρες letter tseout,μας ζήτησαν 20€ επιπλέον...είναι η πρώτη φορά που μας ζητάνε ,το γράφω σαν παράπονο...
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Byron am 19. Okt. 2019
Dear guest, I have answered your review in Greek but my answer was not accepted by the administrator; I don't know why. It was a thank you letter and just giving some info about the food and the late check out that you mentioned... Thank you for letting us know; constructive criticism is welcomed to give us the chance to improve ourselves.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, friendly, convenient, lots of parking, great breakfast choices, outside pool and indoor pool. We wish we had a chance to use the Spa Facilities.
Aufenthalt von 7 Nächten im September 2019
Antwort von Byron am 9. Okt. 2019
Dear guest. Thank you for taking the time to review our hotel and write all those positive comments. Our aim is to offer the best possible service to our guests and we are delighted that we met your expectations. Maybe on your next visit, you will have the time to use our spa facilities; it will be a pleasure to have you back.

10/10 – Hervorragend

hayley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top marks
Absolutely beautiful hotel, staff were incredibly friendly and helpful. Food was amazing and cleanliness 10 out of 10 Would highly recommend Only down side a little far out from restaurants and bars but very easy to catch bus directly outside hotel or hire a car other than that perfect
Aufenthalt von 7 Nächten im September 2019
Antwort von Byron am 1. Okt. 2019
Dear Hayley, we are delighted that you enjoyed your stay with us and we would like to thank you for the good words about the staff, cleanliness and all our services. It will be a pleasure seeing you coming back in the near future. Warmest regards from all of us here at the Leonardo Crystal Cove hotel & and Spa...

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very calm friendly and just perfect for couple searching for relaxing atmosphere
Aufenthalt von 1 Nacht im September 2019
Antwort von Byron am 28. Sept. 2019
Dear guest, Thank you for choosing our hotel for your holidays and your lovely review... We are delighted to read that you had a relaxing stay and you feedback is very much appreciated. We look forward to welcoming back again soon. Warmest regards from all the team at Leonardo Crystal Cove Hotel & Spa by the sea

10/10 – Hervorragend

Marianna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Time - want to repeat
Aufenthalt von 1 Nacht im September 2019
Antwort von Byron am 27. Sept. 2019
Dear Marianna, It is always a pleasure to know that our guests had a great time with us...thank you for sharing it with us. It will be even a bigger pleasure to welcome you back soon.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location - about 25 mins walk out of town but there are hood transports links if walking is not an option
Aufenthalt von 1 Nacht im September 2019
Antwort von Byron am 18. Sept. 2019
Dear guest, on behalf of all the team, I would like to thank you and wish that we will have the pleasure to welcome you again in the near future.

4/10 – Schlecht

Pierre, Beirut, LB

Gut: Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Overpriced for the location, quantity of service and cleanliness (dead insect on floor upon arrival). Room not as described. When I called the reception to ask for a missing item (shower gel) they surprisingly asked me to come down & bring it! I was wondering if I was in a hostel or 4 stars hotel!
Aufenthalt von 6 Nächten im September 2019
Antwort von Byron am 18. Sept. 2019
Dear Pierre, Thank you for taking the time to share your review with the online community. I am a bit surprised though with such a low rate given and your comments in general. You stayed in our hotel for a whole week and there is no feedback whatsoever for any problem... A week's stay and yet you criticise cleanliness because of one insect on arrival. It's nature all around us, it might happen. Room was not as described; maybe you were correct on this because I saw that you were upgraded from side sea view to sea view room. So action was taken to satisfy you. As for the shower gel, if the request was not late night, certainly someone would have brought it to your room. At that time, my colleague was all alone and could not leave the reception. One incident like this though within one week, does not classify the hotel as a hostel! Nevertheless, I appreciate all comments coming from our guests and we take them very seriously, as we want to improve ourselves and give the best possible service.

8/10 – Gut

Mark

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2019
Antwort von Byron am 13. Sept. 2019
Dear Mark, thank you for giving us a high rate. We hope you will visit us again.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent quality price ratio cleanliness and calm
Aufenthalt von 1 Nacht im September 2019
Antwort von Byron am 13. Sept. 2019
Dear guest, We are delighted that we met your expectations, offering you an overall excellent stay. Thank you for sharing with other expedia readers.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Our stay was amazing! Very friendly staff with one exception at the pool bar! Definitely we suggest the ultra all inclusive choice! The room was perfect, reseption,customer service, food and pool great!
Aufenthalt von 3 Nächten im August 2019
Antwort von Byron am 13. Sept. 2019
Dear guest, The first sentence says it all; our efforts and eventually our goal, is to offer memorable holidays to our guests and it looks like we made it with you. Your comments will be shared with all the staff.