Fassade der Unterkunft – Abend/Nacht

Bewertungen von Holiday Inn Glasgow Airport, an IHG Hotel

3 out of 5
Holiday Inn Glasgow Airport, an IHG Hotel
Glasgow Airport, Abbotsinch, Paisley, Scotland

Bewertungen

8,0

Sehr gut

506 von insgesamt 1160 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
317 von insgesamt 1160 Gästebewertungen haben eine Bewertung von 8 - Gut" "
165 von insgesamt 1160 Gästebewertungen haben eine Bewertung von 6 - Okay" "
89 von insgesamt 1160 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
83 von insgesamt 1160 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Sven

Aufenthalt von 1 Nacht im April 2024
Antwort von Rec am 22. Apr. 2024
Hi Sven, Thank you for rating your recent stay with us at the Holiday Inn Glasgow Airport.Kind Regards, Reception

4/10 – Schlecht

Heinz

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Hotel and rooms needs a renovation.
Aufenthalt von 1 Nacht im September 2023
Antwort von HSE am 4. Sept. 2023
Hi HenizThank you for your review. I am sorry to read that you did not fully enjoy your stay with us. I am glad to share that we are currently undergoing phase 2 of our renovation plan which will see a number of rooms be updated. We hope to welcome you back to see the changes we have made! Kind Regards Your Hospitality Service Expert

4/10 – Schlecht

Gloria

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Renovierung dringend nötig
Relativ altes Hotel an dem lange nichts gemacht wurde. Leider sind die Zimmer ziemlich abgewohnt, das merkt man einfach an allen Ecken und Enden. Im Bad, im Zimmer selbst, das Bett ist leider überhaupt nicht komfortabel :(
Aufenthalt von 1 Nacht im Juli 2023
Antwort von HSE am 3. Aug. 2023
Hey Gloria, we really appreciate you taking the time to leave your honesty feedback from your recent stay with us. We are very sorry to hear that you do not find the room to be of good quality and did not have a comfortable sleep. Please be assured that we are currently undergoing renovation of all of our bedrooms and would love to welcome you back into one of our newly refurbished rooms in the future! Kind Regards, Your Hospitality Service Expect

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
_
Aufenthalt von 1 Nacht im August 2022
Antwort von Rec am 18. Okt. 2022
Hi Peter, Thank you for your review! Kind regards, Your Hospitality Service Expert

8/10 – Gut

Mary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had an early flight from Glasgow in the morning and it is so easy to walk to the airport. The bed was very comfortable and the room was very clean. Getting a bus to and from Glasgow is so close and arrives every 10 minutes.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Michelle

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Proximity to airport
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel, couldn't be more convenient for Glasgow airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HSE am 13. Mai 2024
Hi StevenThank you for review. I am glad to read that you enjoyed your stay with us. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 – Gut

Gordon, Seagrave

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Very convenient right at the airport. Take note they have two Holiday Inns there one is a Holiday Inn Express and this one is just Holiday Inn. Make sure you walk to the right one or you'll be dragging your luggage for an extra 10 min walk between the two.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HSE am 13. Mai 2024
Hi Gordon Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 – Gut

Amanda

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
I like that it was walking distance to the airport. It’s an old hotel that has been renovated and it shows. Breakfast cost extra.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 12. Mai 2024
Hi AmandaMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

10/10 – Hervorragend

Sean

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exceptionally clean. Excellent staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HSE am 11. Mai 2024
Hi SeanThank you for your review. I am glad to read that you enjoyed your stay with us. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 – Gut

carol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy to get to terminal
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HSE am 11. Mai 2024
Hi CarolThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

6/10 – Okay

Janice

The location was perfect. The room was decent enough though it could use some sound proofing. I could hear people in the hall the toilet above flush. And other noises.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HSE am 11. Mai 2024
Hi Janice We are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service ExpertKind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

Duncan

Gut: Sauberkeit und Personal & Service
Very comfy bed Good choice at breakfast Friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HSE am 11. Mai 2024
Hi Duncan Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 – Okay

Christine

Convenient to airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HSE am 11. Mai 2024
Hi ChristineWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights.Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

Margaret

Walking distance to the airport.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 8. Mai 2024
Hi MargaretMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

4/10 – Schlecht

Anne

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HSE am 8. Mai 2024
Hi AnneWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

2/10 – Ungenügend

Susan

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Terrible from start to finish . Allocated on top floor, appeared to be mainly storage rooms,stained carpets wall scuffed. But as it was 2am I went to bed. The room was clean ,but very dated. Next morning I couldn’t get the shower to work ,and also the tv. I asked a room attendant to help me with this,she agreed the batteries weren’t working in remote,she went to next room to get another but there wasn’t one!!! Breakfast was a massive let down,poor selection ,needed replenishing ,the ambience of the restaraunt was non existent .very poor for a stay that had cost me (solo traveller) £/112 I did complain at check out,the receptionist explained the hotel was being refurbished .no good for me ,won’t stay again she made no attempt to refer my complaint to management .
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 8. Mai 2024
Hi SusanThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us.Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great experience
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 5. Mai 2024
Hi RobertMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 – Gut

vivien

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfortable and convenient. Easy walk to the terminal
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 5. Mai 2024
Hi VivienMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 – Okay

McHugh, Strachur, Cairndow

Gut: Personal & Service
Location is great.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 1. Mai 2024
Hi McHughThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

Jerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Definitely close to the airport. Very safe passage at 4:30 A.M.. reasonable price.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 1. Mai 2024
Hi Jerry Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

2/10 – Ungenügend

Helen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No hot water, had to have a cold shower before an early morning flight. Called reception and they said they had to run a tap to heat up the water! The very least i expect of a hotel is hot water, the room was filthy, black gunk around the taps, the bathroom smelled bad and they have a moth infestation. Dated, tired and completely awful.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 1. Mai 2024
Hi HelenThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us. Kind Regards, Your Hospitality Service Expert

6/10 – Okay

Mary

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
This property is right on the airport property so serves the purpose of getting to the airport for early flights. Service and food were good but the hallways and rooms could use a refresh. Threadbare carpet and tubs that need reglazing. It was also difficult to find the drive in entrance after having to pay the $5.50 fee for driving through the airport we returned our car and walked to the hotel. Better entrance signage would have been appreciated.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 29. Apr. 2024
Hi Mary We are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary.Kind Regards, Your Hospitality Service Expert

8/10 – Gut

Douglas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very, *very* convenient for the airport. Good on-site dining and bar. Rooms and corridors are in OK condition, but aging a bit. Everything worked.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 27. Apr. 2024
Hey Douglas, thank you very much for taking the time to leave your honest feedback from your recent stay with us. It is amazing to hear that you found our location to be ideal for you during your travels. Please note that I have passed your feedback regarding the aging of the hotel over to our management team to consider further. We do hope to welcome you back on your next trip through Glasgow Airport! Kind Regards, Your Hospitality Service Expert

8/10 – Gut

Stewart

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No cash taken. Card payment only even for a coffee.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 26. Apr. 2024
Hi StewartMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. With regards to no cash being taken this is advertised on our website and Expedias and well as signs over the hotel. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

4/10 – Schlecht

Lynne, Mississauga

Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 26. Apr. 2024
Hi LynneWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary.Kind Regards, Your Hospitality Service Expert

2/10 – Ungenügend

Ramdas

Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 13. Mai 2024
Hi RamdasThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us.Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

Adrian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 23. Apr. 2024
Hi AdrianMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

8/10 – Gut

Gale

Gut: Sauberkeit und Zustand der Unterkunft
Best part is it's right at the airport terminal. Checkin ok, room ok dining service slow, bed too soft, room ok.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 23. Apr. 2024
Hi GaleThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

M.

Mit der Familie gereist
The hotel was clean, quiet and readily accessible for an early checkin at the airport.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 23. Apr. 2024
Hi M.Thank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 – Gut

anne, kirkwall, orkney

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient for access to airport and early start. Staff at reception and restaurant helpful and friendly. The hotel itself is looking tired and a bit scruffy.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 23. Apr. 2024
Hi AnneThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 – Gut

maryann

Service and proximity to airport was wonderful
Aufenthalt von 1 Nacht im April 2024
Antwort von Reception am 15. Apr. 2024
Hi Maryann, thank you for your review of your recent stay with us. We are very lucky at the Holiday Inn to be so close to the airport as this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

Ronson

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best place to stay when you have an early international flight and the M&S across the road in the airport makes it even better.
Aufenthalt von 1 Nacht im April 2024
Antwort von Rec am 16. Apr. 2024
Hi Ronson, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Kind Regards, Your Hospitality Service Expert

6/10 – Okay

joan

Gut: Sauberkeit und Personal & Service
I was put in a room on the 5th floor. There was work going on with areas covered in plastic. When in the room 521 I found that the towel dryer was broken. the plastic cover for the electric was broke and on the wall plug it said "Damaged casing - 8/23". I did speak to a man at front desk who said "he though it had been sorted". But for that I had a quiet night.
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 14. Apr. 2024
Het Joan, thank you very much for taking the time to review your recent stay with us. We are very sorry to hear of the maintenance issues you encountered during your stay with us. Please note that your concerns have been raised with our team to investigate further and would like to thank you for bringing this to our attention. We hope to welcome you back on your next trip through Glasgow Airport in hopes of making your stay a 5 next time! Kind Regards, Your Hospitality Service Expert

6/10 – Okay

Gaynor

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Property is in need of refurbishment, bathroom terrible cracked tiles peeling paint and just generally looked tired Would not stay again
Aufenthalt von 1 Nacht im April 2024
Antwort von Rec am 9. Apr. 2024
Hi Gaynor, Thank you for taking the time to write a review of your most recent stay with us.I am sorry to learn that there are some areas of your stay that fell short of expectations, particularly with the condition of the room . As our guest, we want to ensure that every detail of your stay is always top-notch. I appreciate you taking the time to let us know about your experience.I hope that you will give us another try and provide you with an outstanding stay that you deserve!Kind Regards,Your Hospitality Service Expert

6/10 – Okay

Kenneth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Noisy - we were given a room with an adjoining room door. The kid next door was pretty noisy and we could hear their TV until they settled down around 10:30pm. Bit annoying as we were getting up around 5:00am for our flight. Room was fine for 1 night.
Aufenthalt von 1 Nacht im April 2024
Antwort von Rec am 9. Apr. 2024
Hi Kenneth, Thank you for your stay and for taking the time to give us feedback. It's quite disappointing to know that we did not live up to your expectations because of the noise from other guests. The situations you have described are not what we expect from any of our properties, or the experience we want you to have. I hope we get the chance to serve you again and create a better experience for you in the future.Warm thoughts,Your Hospitality Service Expert

4/10 – Schlecht

Jolani

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The chair in my room was very old and the cover of it was all gone!
Aufenthalt von 4 Nächten im April 2024
Antwort von Rec am 9. Apr. 2024
Hi Jolani, Thank you for your feedback on your recent stay with us! Kind Regards, Your Hospitality Service Expert

4/10 – Schlecht

Susan

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel is undergoing long overdue renovation. Would not have stayed, except it is literally right beside the airport. Hopefully, once the renos are done, it will be up to par
Aufenthalt von 1 Nacht im April 2024
Antwort von Rec am 8. Apr. 2024
Hi Susan, Thank you for your feedback on your recent stay with us at the Holiday Inn Glasgow Airport. I am sorry to learn that there are some areas of your stay that fell short of expectations.I hope that you will give us another try and provide you with an outstanding stay that you deserve!Kind Regards,Your Hospitality Service Expert

6/10 – Okay

Bernadette, San Francisco

Verbesserungswürdig: Zustand der Unterkunft
Very convenient to the airport- walk across street. Property clean but dated and worn, carpets stained, sink stains. Clean sheets and towels. Just okay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Rec am 8. Apr. 2024
Hi Bernadette, Thank you for your feedback on your recent stay with us at the Holiday Inn Glasgow Airport. I am sorry to learn that there are some areas of your stay that fell short of expectations.I hope that you will give us another try and provide you with an outstanding stay that you deserve!Kind Regards,Your Hospitality Service Expert

10/10 – Hervorragend

DONALD

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed in room 201. Was a bit drab shower water was like warm and was dripping all night Stayed in a different room week before and it was perfect
Aufenthalt von 1 Nacht im April 2024
Antwort von Rec am 8. Apr. 2024
Hi Donald, Thank you for your feedback on your recent stay with us at the Holiday Inn Glasgow Airport. Kind Regards, Your Hospitality Service Expert

8/10 – Gut

Mark

I didn’t care about the property it was in a good place, about a minute walk to the airport. The shower worked well the bed was comfortable.I got the requested wake-up call all good
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 6. Apr. 2024
Hi Mark Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

8/10 – Gut

Iain

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 6. Apr. 2024
Hi Iain Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

DONALD

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and convenient to airport Lovely restaurant
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 4. Apr. 2024
Hi DonaldWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. I am happy to read that you enjoyed the food you had whilst you were dining with us, we have a varied menu which proves popular as there is something for everyone on it. From the pickiest eaters to the more adventurous diners, we have something that everyone will be excited to tuck in to. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

Tracey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
easy access to airport
Aufenthalt von 1 Nacht im April 2024
Antwort von HSE am 4. Apr. 2024
Hi Tracey We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

Mrs Isabella E

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Reception am 5. Apr. 2024
Hi Mrs Isabella E, Thank you for rating and reviewing your recent stay with us! Kind Regards, Your Hospitality Service Expert

6/10 – Okay

Shirley

Mit einer Gruppe gereist
Gut: Ausstattung und Zustand der Unterkunft
1.Dust on base of standard lamp in bedroom. 2. Tea and coffee tray in bedroom very low down I had to kneel on the floor and awkward to pour hot water. 3. Food area would do better with table numbers on them as staff were back and forward with orders and didn’t know where to go as a result food wasn’t that hot. Overall a pleasant stay just a few adjustments needed. On the positive the beds were absolutely fabulous very comfortable and spacious we were in a twin room, and all staff professional and courteous. I will book again for June 5th overnight stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von HSE am 4. Apr. 2024
Hi ShirleyThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us. Kind Regards, Your Hospitality Service Expert

8/10 – Gut

Nigel, Port Dover

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very close to the airport.
Aufenthalt von 1 Nacht im März 2024
Antwort von Your Hospitality Service Expert am 1. Apr. 2024
Hi Nigel, Thank you for your review of the Holiday Inn Glasgow Airport. We love to see that you have benefitted from the hotels close proximity to the main airport terminal. This makes us the ideal choice for those early morning flights. We hope to welcome you back in the near future. Kind Regards, Your Hospitality Service Expert

6/10 – Okay

Steven

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The room was very tired and dilapidated. A tear in divan, a hole in the carpet and the desk chair should have been thrown out a long time ago, it seriously wasn’t fit for purpose. Unfortunately we won’t be staying at the Holiday Inn by Glasgow airport again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rec am 31. März 2024
Hi Steven, Thank you for taking the time to write a review of your most recent stay with us.I am sorry to learn that there are some areas of your stay that fell short of expectations, particularly within the bedroom . As our guest, we want to ensure that every detail of your stay is always top-notch. I appreciate you taking the time to let us know about your experience.I hope that you will give us another try and provide you with an outstanding stay that you deserve!Kind Regards,Your Hospitality Service Expert

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
You can literally walk from the terminal to the hotel. If you are renting a car don’t bother to pick it up until the next morning because you can walk straight over to the rental agency from the hotel. So convienent
Aufenthalt von 1 Nacht im März 2024
Antwort von Rec am 31. März 2024
Hi Stephanie, Thank you for taking the time to tell us about your experience at Holiday Inn Glasgow Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards, Your Hospitality Service Expert

10/10 – Hervorragend

Alison

Aufenthalt von 1 Nacht im März 2024
Antwort von HSE am 18. Apr. 2024
Hi AlisonMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert