Hi Erica, we appreciate your thoughts regarding the style and design of your space. We'll relay your thoughts to our team. We hope to host you again in one of our 40+ cities worldwide.

Hi JJ, we're sorry for the cleanliness issues in your space. Cleanliness is one of our top priorities, and we apologize for dropping the ball here. We will review our cleaning procedures with our team and work to improve. We hope to host you again and show you a better experience.

Hi Gennie, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

Hi Vikie, thank you for staying with us. We're sorry to hear about the issues in your space. We will relay your feedback to our team and work to improve. We hope to host you again and show you a better experience.

Hi Philippe, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Thank you for staying with us, Dennis. Your feedback is appreciated. While we do our best to disclose that this is a lively area prone to noise, we understand it can be a bit much. A white noise machine and earplugs are available upon request. We hope to host you again and show you a better experience.

Thank you for staying with us. We're sorry to hear about the issues in your space. We will relay your feedback to our team and work to improve. We hope to host you again and show you a better experience.

Hi Madeleine, your feedback is appreciated. We're sorry to see your stay fall short of expectations. While all of our spaces share the same design aesthetic and style throughout the building, the layout and view may vary in each room. We do our best to disclose this on our listing and apologize for any inconvenience. If you decide to give us another try, please reach out before you book. We'd be happy to ensure you are satisfied with your space.