Außenbereich

Bewertungen von Lord Elgin Hotel

4 out of 5
Lord Elgin Hotel
100 Elgin St, Ottawa, ON

Bewertungen

8,8

Hervorragend

1004 von insgesamt 1689 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
449 von insgesamt 1689 Gästebewertungen haben eine Bewertung von 8 - Gut" "
164 von insgesamt 1689 Gästebewertungen haben eine Bewertung von 6 - Okay" "
41 von insgesamt 1689 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
31 von insgesamt 1689 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Barbara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Unterkunft, Fussläufig zu den wichtigsten Sightseeingpunkten. Brywardmarket auch gut zu Fuss erreichbar. Poolbereich leider etwas vernachlässigt. Hatten ein Handy verloren, welches vom Hotel gefunden worden ist, kommt Kommunikation dies bezüglich hervorragend!
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Services Supervisor -Juliana K am 26. Aug. 2023
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

8/10 – Gut

Stefan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Services Supervisor -Juliana K am 1. Aug. 2023
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 – Hervorragend

Jacqueline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Reservations am 9. Aug. 2022
Good day, Thank you for taking the time to review your recent stay with us here at The Historic Lord Elgin Hotel. We are happy to know you enjoyed your stay and appreciate the 10 out of 10 score on service. We looking forward to welcoming you back in the future.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was perfect except the wifi which was terrible, even changed rooms because of it but was still terrible. Couldn't get any work done unless I walked down to the lobby
Aufenthalt von 7 Nächten im Juni 2022
Antwort von Guest Services Supervisor - Patrick C am 15. Juli 2022
Good afternoon and thank you for choosing to stay with us here at the historic Lord Elgin hotel. I am very sorry to hear about your WIFI issues, this is not commonplace here at our hotel and we have looked into this issue as you were not the only guest who experienced this issue during the same week. After speaking with our IT department, we found the source of the issue. We have since replaced equipment and have corrected this issue. We hope to have the pleasure of welcoming you back and providing you with a better experience in the future! Take care and have a great weekend!

10/10 – Hervorragend

Roy

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Tout est parfait Dommage qu’il n’y ait pas de stationnement.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Geoff

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The concierge was very helpful.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Suzanne Elizabeth Blanche

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location-friendly staff-excellent restaurant
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hôtel bien situé
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

TANMAYEE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was amazing and the proximity to sites and dining areas was appreciated.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Olga - Guest Services Supervisor am 23. Mai 2024
Dear Tanmayee,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 – Hervorragend

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel, excellent staff. Downtown Ottawa has gone downhill somewhat.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Olga - Guest Services Supervisor am 23. Mai 2024
Dear Andrea,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 – Gut

Anas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Honestly this was one of the best hotels I have stayed in. Service was great and the staff were super friendly. Due to the long weekend staffing at the restaurant was short and it was very clear they were struggling on the one day. But they did their best with what they had. Would still come back here to stay again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Olga - Guest Services Supervisor am 23. Mai 2024
Dear Anas,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

8/10 – Gut

Christopher

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
The hotel was as expected , the property is beautiful and rooms are nice but not great . The first room we were given smelled extremely bad similar to “ wet socks “ , the staff moved us right away without hesitation . Pool and hot tub was nice . The best part of the hotel was its location , close to many restaurants and shops in walking distance .
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Olga - Guest Services Supervisor am 23. Mai 2024
Dear Christopher,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

8/10 – Gut

Gina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Olga - Guest Services Supervisor am 23. Mai 2024
Dear Gina,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

6/10 – Okay

Tania

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Le stationnement est obligatoirement fait par des valets et le service est payant à tous les jours (39$/ jour) et il n’est pas possible d’aller à notre véhicule comme on le veut. On doit toujours passé par la réception de l’hôtel.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Olga - Guest Services Supervisor am 23. Mai 2024
Chere Tania,Merci d'avoir partagé vos commentaires suite à votre séjour à l'hôtel historique Lord Elgin. Nous sommes heureux de savoir que notre équipe a pu vous offrir un séjour agréable. Nous proposons un service de voiturier à l'hôtel pour 39 +taxes par nuit. Vous n'avez pas besoin de marcher plus loin que le hall pour atteindre votre véhicule. J'espère avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite afin que nous puissions gagner 5 sur 5 !

8/10 – Gut

James S

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to all sights and restaurants
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Olga - Guest Services Supervisor am 23. Mai 2024
Dear James,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 – Hervorragend

Brenna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Above
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Juliana King, Assistant Guest Services Manager. am 19. Mai 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Annie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bien
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Juliana King, Assistant Guest Services Manager. am 19. Mai 2024
Bonjour, Ce fut un plaisir de vous accueillir chez nous. Nous vous remercions d'avoir choisi l'hôtel historique Lord Elgin comme lieu d'hébergement dans le centre-ville d'Ottawa. Nous sommes très heureux de constater que vous avez passé un excellent séjour et nous vous remercions de vos commentaires. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt !

8/10 – Gut

Adriana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Juliana King, Assistant Guest Services Manager. am 19. Mai 2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

6/10 – Okay

Denise

Mit dem Partner gereist
Gut: Sauberkeit
Your reservation does not include parking, add another $40 per day (unexpected) Facilities average, but no breakie, cant even find a kettle to pour a cup of tea. Tea is $6 in sit disn restaurant. I did like the walkability to parks and arts venue - but hotel was average and no microwave or even little AM snacks. Pool seemed nice, but tons of screaming kids and pool deck was dirty. Not worth the $250- $300 I was charged.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Olga - Guest Services Supervisor am 23. Mai 2024
Dear Denise,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We truly appreciate you giving us feedback so that we can address it and improve our overall guest experience. We offer valet parking at the hotel for 39+tax a night where you don’t have to walk any further than the lobby to reach your vehicle. We have microwaves and kettles available upon request, by stopping at the front desk or giving us a call, we will have one sent up to you during your future stays. We have our Forty One Restaurant & Bar open for breakfast, lunch and dinner each day. I apologize that you had a less than optimal experience at the pool area; I have passed this feedback on to the respective management so that it can be addressed thoroughly. We hope to welcome you back in the future and provide you with a 10 out of 10 experience.

10/10 – Hervorragend

Margaret

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location ! Staff was extremely helpful. Bar tender Amanda definitely knew her job ! Front desk was very helpful & informative. Food in restaurant was excellent !
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Services Supervisor - Olga am 15. Mai 2024
Dear Margaret,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

CHRISTINE

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great trip!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Services Supervisor - Olga am 15. Mai 2024
Dear Christine,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Philip

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice staff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services Supervisor - Olga am 15. Mai 2024
Dear Philip,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Norma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best location for a family
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services Supervisor - Olga am 15. Mai 2024
Dear Norma,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Eric

Geschäftlich gereist
Gut: Ausstattung
Nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services Supervisor - Olga am 15. Mai 2024
Dear Eric,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 – Gut

Brea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay! Pool was in good shape!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services Supervisor - Olga am 15. Mai 2024
Dear Brea,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 – Gut

Amelie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean comfortable and spacious room
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Karan am 12. Mai 2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Karan am 12. Mai 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Mr. Norman

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and friendly and professional staff
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Karan am 12. Mai 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Fatima

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Valet parling
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Karan am 12. Mai 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Jorge

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Karan am 12. Mai 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great weekend getaway!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Karan am 12. Mai 2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

10/10 – Hervorragend

Samantha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel restaurant was amazing food and the hotel has very comfortable beds! They serviced our room everyday and was a 7 minute walk from all the parliment! Shopping centre is only a 10 minute walk which was awesome !
Aufenthalt von 3 Nächten im April 2024
Antwort von Karan am 12. Mai 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Kyle

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Restaurant was a bit expensive but good food and friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Karan am 12. Mai 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

Darcee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were extraordinary! From front desk to housekeeping. The gals in Grill 41 were fantastic, making me feel very comfortable especially as a solo diner - thanks Amanda! I won't stay anywhere else in Ottawa.
Aufenthalt von 5 Nächten im April 2024
Antwort von Karan am 12. Mai 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 – Gut

Stephen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is an older building (1941) that has been updated. The rooms are small (as they were in the 40s) but clean and well maintained. Good area for tourists
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services Supervisor - Ana S. am 6. Mai 2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 – Hervorragend

Courtney

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The view from our room was spectacular. Very clean and accommodating
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services Supervisor - Ana S. am 6. Mai 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

2/10 – Ungenügend

Jason

Geschäftlich gereist
Not world class
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliana King - Assistant Guest Services Manager am 3. Mai 2024
Good day,I am so sorry to see that you were not able to arrive for your reservation. We look forward to being able to welcome you for a future reservation and share with you our world class experience.

8/10 – Gut

Salomé

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice quaint hotel - just wish the room had a bit more lighting!
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Services Supervisor - Olga am 15. Mai 2024
Dear Salome,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 – Gut

Donna L

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was nice enough.. but a bit expensive for the size of the room with no view (except for other tall buildings) out both of the windows in my room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services Supervisor - Ana S. am 6. Mai 2024
Thank you for choosing The Historic Lord Elgin hotel as you accomodation. We appreciate your feedback. We hope to have the opportunity to welcome you back and offer you and upgraded room. Our front desk is available 24hrs if you need any assitance during your next visit.

10/10 – Hervorragend

Victoria

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Juliana King - Assistant Guest Services Manager am 3. Mai 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

6/10 – Okay

Sarah

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliana King - Assistant Guest Services Manager am 3. Mai 2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

4/10 – Schlecht

Emmanuel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
I was a little disappointed, first off you hear everything through walls. All doors slams and vibrate everywhere no soft close on doors. No complimentary water. Elevators need some upgrading. Nice old hotel. But it needs to updating
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services Supervisor - Mariyam am 27. Apr. 2024
Thank you for choosing to stay with us at the historic Lord Elgin hotel. I am sorry to hear your stay was not up to satisfaction. Please do not hesitate to call down to the front desk if you are unhappy with your room, we will do our best to accommodate and find you a quieter room. Our guest comfort and satisfaction are our top priority, please do not hesitate to request items from our team. We will happily offer you a complimentary water bottle! We appreciate the feedback and your comments have been passed along to upper management. We hope to have the opportunity to welcome you back in the future and offer you a better experience.

8/10 – Gut

Vittorio

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall experience is excellent. The hallways (carpets and walls) are starting to show their age.
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliana King, Assistant Guest Services Manager. am 26. Apr. 2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

8/10 – Gut

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay. Very close to everything we wanted to see.
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliana King, Assistant Guest Services Manager. am 26. Apr. 2024
Good day,Thank you for choosing the historic Lord Elgin hotel as your accommodation in Downtown Ottawa, it was a pleasure having you stay with us. We are very happy to see you've had a great stay and enjoyed our central location in the Downtown area. We hope to have the pleasure of welcoming you back soon!

8/10 – Gut

Martin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliana King, Assistant Guest Services Manager. am 26. Apr. 2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

10/10 – Hervorragend

Sorab

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, and great service. Friendly staff.
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliana King, Assistant Guest Services Manager. am 25. Apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

CHUN-LUNG

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliana King, Assistant Guest Services Manager. am 25. Apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 – Hervorragend

wout

Gut: Sauberkeit und Zustand der Unterkunft
Great stay!
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service Supervisor - Ana S. am 23. Apr. 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

8/10 – Gut

Malisha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Service Supervisor- Ana S. am 23. Apr. 2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!