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Bewertungen von Palazzo Lakeside Hotel

3 out of 5
Palazzo Lakeside Hotel
4944 W. Irlo Bronson Memorial Highway, Kissimmee, FL

Bewertungen

8,0

Sehr gut

1953 von insgesamt 4007 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
896 von insgesamt 4007 Gästebewertungen haben eine Bewertung von 8 - Gut" "
443 von insgesamt 4007 Gästebewertungen haben eine Bewertung von 6 - Okay" "
309 von insgesamt 4007 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
406 von insgesamt 4007 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Uwe

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Housekeeping könnte besser sein. Trotz aller 3 Tage hat man uns zweimal vergessen.
Aufenthalt von 14 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for your comments. We are very pleased to hear you had a good stay overall. However, we understand that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to all the teams involved. Next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It will be our pleasure try our very best to make your stay a memorable one! Thank you and look forward to seeing you soon. Palazzo Lakeside Hotel.

10/10 – Hervorragend

Joanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von GET am 26. März 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team

8/10 – Gut

Andreas

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GET am 26. März 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team

8/10 – Gut

Markus

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von PLH am 20. Dez. 2023
Dear Markus,Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best Regards,Palazzo Lakeside Hotel

10/10 – Hervorragend

Manuel

Aufenthalt von 1 Nacht im August 2023
Antwort von m am 23. Aug. 2023
Dear Guest, Thank you for staying with us. We're glad you enjoyed your stay. We look forward to see you soon.Best Regards,Palazzo Lakeside Hotel

10/10 – Hervorragend

Manuel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding Hotel, different than the average and affordable price. Nice breakfast and you can feel the Christian Spirit in the House by messages in the Walls and the friendliness of the staff.
Aufenthalt von 2 Nächten im August 2023
Antwort von PLH am 16. Aug. 2023
Dear Manuel,Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best Regards,Palazzo Lakeside Hotel

8/10 – Gut

Adrian

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Sehr schönes Hotel mit einer super Lage. Die Sauberkeit war verbesserungswürdig aber der Rest war super. Schöner See, viele Parkplätze und sehr nette Angestellte. Gerne wieder!
Antwort von ma am 29. Mai 2023
Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Palazzo Lakeside Hotel

8/10 – Gut

Anette

Aufenthalt von 4 Nächten im April 2023
Antwort von Palazzo Lakeside Hotel am 3. Mai 2023
Dear Anette,Thank you for your review of our Hotel. We are glad you had a nice visit and we appreciate your feedback! as there were certainly a few things you noted that we can improve upon. We hope that next time you visit our area that you again choose to stay with us. Kind Regards,

6/10 – Okay

Claudia

Mit dem Partner gereist, Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Es findet keine tägliche Zimmerreinigung statt und darauf wurden wir beim Checkin nicht hingewiesen. Nach Auskunft des Personals wird ein Zimmer nur alle drei bis vier Tage gereinigt. Daher wissen die Mülleimer nicht geleert und auch keine Kaffeepads nachgelegt.
Aufenthalt von 2 Nächten im März 2023
Antwort von m am 19. Apr. 2023
Dear Guest,Thank you for your review of our Hotel. We are glad you had a nice visit and we appreciate your feedback! as there were certainly a few things you noted that we can improve upon. We hope that next time you visit our area that you again choose to stay with us. Kind Regards, Palazzo Lakeside Hotel

8/10 – Gut

Yvonne

Aufenthalt von 1 Nacht im Februar 2023
Antwort von M am 8. Feb. 2023
Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards,Palazzo Lakeside Hotel

6/10 – Okay

Evelin

Gut: Personal & Service
Ich war schon einmal hier und da war es wundervoll.Jetzt hatte ich ein günstigeres Zimmer und das war alt, abgewohnt.3.Stock.Man bekommt, was man bezahlt.Lieber normalen Preis zahlen. Aber Achtung, Resortgebühr!!!!
Antwort von mb am 25. Jan. 2023
Dear Guest,Thank you for your review of our Hotel. We are glad you had a nice visit and we appreciate your feedback! as there were certainly a few things you noted that we can improve upon. We hope that next time you visit our area that you again choose to stay with us. Kind Regards, Palazzo Lakeside Hotel

6/10 – Okay

Thomas

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
In die Jahre gekommen. Sehr hellhörige Zimmer. Insbesondere die Eingangstüre schließt nicht vernünftig. Das Frühstück ist kein Standard.
Aufenthalt von 3 Nächten im November 2022
Antwort von m am 15. Dez. 2022
Dear Guest,Thank you for your review of our Hotel. We are glad you had a nice visit and we appreciate your feedback! as there were certainly a few things you noted that we can improve upon. We hope that next time you visit our area that you again choose to stay with us. Kind Regards, Palazzo Lakeside Hotel

8/10 – Gut

Frauke

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel
Schön am See gelegen. Nett angelegt. Frühstück mit Service und kein Plastikgeschirr. Personal sehr freundlich. Hotel in Form eines Schiffes. Am See sind Liegen. Zimmer sind groß und haben einen Balkon. WiFi wsr gut.
Pool
Hotel
See
Hotel
Aufenthalt von 1 Nacht im November 2022
Antwort von M am 29. Nov. 2022
Dear Guest,Thank you for your review of our Hotel. We are glad you had a nice visit and we appreciate your feedback! as there were certainly a few things you noted that we can improve upon. We hope that next time you visit our area that you again choose to stay with us. Kind Regards, Palazzo Lakeside Hotel

8/10 – Gut

Dieter

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideale Nächtigungsmöglichkeit im Raum Orlando
Antwort von mb am 8. Nov. 2022
Dear Guest,Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best Regards,Palazzo Lakeside Hotel

2/10 – Ungenügend

Daniel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
So just a heads up you have to pay extra to use the pool, internet, parking, and tv. They charge you an extra 50 dollars per day. When you ask for them to tidy up the rooms they said that we did not ask for ggat service when we checked in. So we told them can we have some clean towels they said yes but never got them. The only good thing is that we will not be staying at that hotel anymore.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Morgan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very friendly upon arrival and during check in. The room was very clean and spacious!
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

leonard, Pottstown

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Madyury

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Gonzalo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you all so much for an awesome week. Food was really good! Loved the a la carte dining option. Would have had more fun if our kids had been able to go too!
Aufenthalt von 7 Nächten im Mai 2024
Antwort von PLH am 26. Mai 2024
You're welcome! We're so glad you had an awesome week with us. We appreciate you mentioning how much you enjoyed the food, especially the a la carte dining. Hopefully next time, your kids can join in on the fun too!

10/10 – Hervorragend

Monica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We enjoyed our stay. Very comfortable beds and polite staff. Continental breakfast was mediocre but lots of fun things to do on the property. Worth the price.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 26. Mai 2024
Thank you for taking the time to leave a review! We're thrilled to hear you enjoyed your stay with us.We're especially glad you found the beds comfortable and the staff polite – that's something we strive for at all times. We appreciate your feedback about the continental breakfast. We're always looking for ways to improve, so we'll take this into account.We're happy to hear you found plenty of fun activities on the property – that makes it all the more worthwhile! We're glad it lived up to your expectations.We'd love to welcome you back again soon!Sincerely,

2/10 – Ungenügend

Kenneth

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
All the staff don’t understand English very good so communication is terrible. The hotel is all HYPE, once you get past the nice looking main area the rest of the hotel is average as everyone else. Breakfast is terrible, no matter what time you go there it’s a gong show that’s very busy with people like savages over free food. (Stayed at hotel 10 days & used it a few times & had to go out for breakfast afterwards) Our tv didn’t work from day one & after 3 days of asking about it was finally replaced. Advertised every 3 days for room cleaning and linens/towels/etc, ya right try 5 days & always not enough. 4 people in one room & only 3 towels,1 face/hand towel for everyone, always asking for more & not getting nothing like we asked for.. While we were there elevator was broken many times so it sucks if you’re on upper floor. The small lake in the back has alligators & snakes that can come onto the property anytime & not safe for kids. (We seen a 3-4 ft long black snake going across the parking lot going through the kids play area & I was told by staff to stay away from it because it’s poisonous…. Over 15 years going to Florida & staying at over 30 hotels this is in my top 5 worst….
Aufenthalt von 10 Nächten im Mai 2024
Antwort von PLH am 26. Mai 2024
Thank you for taking the time to write your review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, we will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Thank you. Palazzo Lakeside Hotel

10/10 – Hervorragend

Jonathan

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really nice hotel for the price. Definitely a bang for your buck
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 25. Mai 2024
Thank you for your fantastic review! We're thrilled to hear you found our hotel to be a "bang for your buck" – that's exactly what we aim for! We strive to offer comfortable accommodations, friendly service, and great amenities, all at a competitive price.We appreciate you recognizing the value we offer. If there was anything specific that stood out to you during your stay, please feel free to share! We're always looking for ways to improve the guest experience.We're so glad you enjoyed your time with us, and we hope to welcome you back again soon!

8/10 – Gut

silvana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von PLH am 26. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

8/10 – Gut

silvana

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Estuvo muy bien para nuestra estadía de 5 noches, el desayuno estuvo bien sería bueno agregar alguna otra fruta.Seria muy conveniente tener un microondas en la habitacion.Falta un horario más extendido para la piscina ya que al regresar al hotel luego de compras o parques estaba cerrada. y no se pudo usar.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 25. Mai 2024
Thank you for your comments. We are very pleased to hear you had a good stay overall. However, we understand that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to all the teams involved. Next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It will be our pleasure try our very best to make your stay a memorable one! Thank you and look forward to seeing you soon. Palazzo Lakeside Hotel.

8/10 – Gut

GUILLERMO, Mar del Plata

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exelente atención. Muy acordé al precio. El desayuno bueno (faltaría algo de variedad en lo dulce). Muy buena ubicación y tranquilo.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von PLH am 25. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Cherie

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for staying with us

10/10 – Hervorragend

Dr. Shahid, Doha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was worth for miney we paid. It is a quiet place and smoking free make it pleasant. Breakfast was good. Parking area is enough. We had booked one room for family of 4 but the room was arranged as if only two people were going to stay there. Had to ask for more tea bags and toiletries everyday.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for your comments. We are very pleased to hear you had a good stay overall. However, we understand that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to all the teams involved. Next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It will be our pleasure try our very best to make your stay a memorable one! Thank you and look forward to seeing you soon. Palazzo Lakeside Hotel.

10/10 – Hervorragend

Jalima, Vega Baja

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved how clean and modern the property is.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Elane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 2 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

8/10 – Gut

Chris

Gut: Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for staying with us.

8/10 – Gut

Nancy, Ocala

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice room, staff was excellent
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Nancy, Ocala

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very reasonable price for a wonderful room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Nimal

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you we appreciate having you here

10/10 – Hervorragend

Sheila

Mit einer Gruppe gereist
Gut: Ausstattung
Excellent hotel
Aufenthalt von 3 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for stay with us Ms Sheila we love to have you here.

10/10 – Hervorragend

Aremis

Gut: Sauberkeit und Personal & Service
Bueno el hotel
Aufenthalt von 3 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Gracias :)

10/10 – Hervorragend

Luis A, Lowell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Februar 2024
Antwort von PLH am 24. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Luis, Lowell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel for the price
Aufenthalt von 3 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you we appreciate you and your comments :)

10/10 – Hervorragend

Marcos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service!!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 – Hervorragend

Nancy, Ocala

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 24. Mai 2024
thank you for staying with us

10/10 – Hervorragend

Yailin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good place
Aufenthalt von 2 Nächten im Mai 2024
Antwort von PLH am 21. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

8/10 – Gut

Akinyele

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed here for may 4th weekend and we were worried about some reviews but honestly it was pretty good. The best part was the staff they were very nice and the property was very enjoyable. It also helps that you get a free breakfeast every morning, may not be 5 star food but its enough to get your day started. I would come back for sure and thank you guys for a great stay.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von PLH am 24. Mai 2024
Thank you for your comments. We are very pleased to hear you had a good stay overall. However, we understand that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to all the teams involved. Next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It will be our pleasure try our very best to make your stay a memorable one! Thank you and look forward to seeing you soon. Palazzo Lakeside Hotel.

10/10 – Hervorragend

Jenny, Managua

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von PLH am 21. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Elvir

Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 20. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Amilton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 21. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Irving Joel Torres

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente. Personal que habla español e inglés. Lugar hermoso y seguro para familias. Me encantó este lugar con mensajes hermosos por todos lados. Desayuno rico
Aufenthalt von 3 Nächten im Mai 2024
Antwort von PLH am 20. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Allan jese

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bueno
Aufenthalt von 4 Nächten im Mai 2024
Antwort von PLH am 20. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

4/10 – Schlecht

Esteban, LAS JUNTAS

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service
La propiedad cobra un impuesto de resort que no indica claramente a la hora de reservar. Debe salir ese monto cuando se muestra como opcion. De resort lo unico que tiene es la piscina al igual que todos los hoteles de orlando y ellos no cobran ese impuesto salvo los verdaderos Resorts. Mucho problema con el manejo de cuarto. Nos hicieron check out en media estadía y cancelaron el acceso con las tarjetas en media estadía. La limpieza de cuartos es cada 3 o 4 día. Lo unico bueno es la ubicacion. Mejor escoger otra opcion en Kissimme.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von PLH am 19. Mai 2024
Thank you for your comments. We are very pleased to hear you had a good stay overall. However, we understand that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to all the teams involved. Next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It will be our pleasure try our very best to make your stay a memorable one! Thank you and look forward to seeing you soon. Palazzo Lakeside Hotel.

10/10 – Hervorragend

Samantha

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
We really loved this hotel. It was just easy clean and pretty. Super great value for the money and even the breakfast was delicious! Don’t hesitate to book here if you are in Disney area.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von PLH am 19. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Karla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von PLH am 19. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.

10/10 – Hervorragend

Marlene, Altamonte Springs

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place, good breakfast, helpful staff, fast with towels and other requests
Aufenthalt von 2 Nächten im Mai 2024
Antwort von PLH am 21. Mai 2024
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.