4 Außenpools, Cabañas (gegen Gebühr), Sonnenschirme

Bewertungen von Hilton Vacation Club Mystic Dunes Orlando

3.5 out of 5
Hilton Vacation Club Mystic Dunes Orlando
7600 Mystic Dunes Lane, Kissimmee, FL

Bewertungen

8,8

Hervorragend

2070 von insgesamt 3158 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
606 von insgesamt 3158 Gästebewertungen haben eine Bewertung von 8 - Gut" "
238 von insgesamt 3158 Gästebewertungen haben eine Bewertung von 6 - Okay" "
122 von insgesamt 3158 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
122 von insgesamt 3158 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Tobias Alexander

Aufenthalt von 2 Nächten im März 2024
Antwort von etx-LillVazquez am 26. März 2024
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests and your concerns will be addressed. We hope you’ll give us the chance to restore your trust in us in your future travels.

10/10 – Hervorragend

Thomas, Schondorf

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the accommodation and the environment met all my expectations and in some cases exceeded them. Staff very friendly and helpful. The facilities in the apartment were in good conditions. value for money was very good.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Etx-LillVazquez am 27. Feb. 2024
Thank you for your review we are pleased you enjoyed your stay. We hope to see you again soon!

8/10 – Gut

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place, very friendly staff, good service, perfekt location. Nice kitchen with everything you need. We will come back
Aufenthalt von 14 Nächten im August 2023
Antwort von Beverly am 28. Aug. 2023
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

8/10 – Gut

Simone

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Schönes Hotel. Sehr gepflegte weitläufige Anlage. Ohne Auto nicht zu empfehlen.
Aufenthalt von 5 Nächten im April 2023
Antwort von etx-LillVazquez am 26. Apr. 2023
Thank you for your rating. Your feedback it is extremely important to us. We are very happy you enjoy your stay with us . We hope to see you again at your home away from home destination

8/10 – Gut

Beatrice

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great stay. Staff was very attentive. We didn’t need room service but we got a lot of toiletries in a few minutes after we asked for it. Location was great for anything Disney related which was our main purpose why we were there. Spacious apartments. Great experience overall.
Aufenthalt von 10 Nächten im Februar 2023
Antwort von etx-LillVazquez am 2. März 2023
Thank you for your rating. Your feedback it is extremely important to us. We are very happy you enjoy your stay with us at Mystic Dunes Resort. We hope to see you again at your home away from home destination Mystic Dunes,

10/10 – Hervorragend

RICHARD

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Vey quiet property, the staff very nice and the areas is beautiful
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Yaquelin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We will definitely be back to stay here again.
Aufenthalt von 4 Nächten im Mai 2024

6/10 – Okay

Robert

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Desk staff is accommodating. Don't appreciate the parking pass system.
Aufenthalt von 6 Nächten im April 2024

10/10 – Hervorragend

Alejandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and complete. Bed comfortable.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Lindsey

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mystic Dunes is the epitome of resort! My husband and 2 children (4 and 18 months) and I just stayed for a week. It was HUGE, beautiful and most importantly CLEAN!! The staff was very accommodating and very nice! The room we orginally booked was not available so they upgraded us and it was beautiful! The room was huge and more apartment like then hotel room. It was all very clean and well kept. We visited 2 of the 4 pools and they also were very clean and well kept. I loved that I could text the front desk with sny concerns or questions. They text almost everyday to make sure we had everything. I told my husband before we even left that i couldnt wait to go back. Its 15 mins to DW and close to a walmart which is always a plus!! Would HIGHLY recommended
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s helpt
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved everything about this property and would definitely stay here again. Our condo was beautiful.
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Leamsy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Carlos

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love these place swimming pools clean has 4 pools nice place I would recommend
Aufenthalt von 2 Nächten im Mai 2024
Antwort von etx-LillVazquez am 24. Mai 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

8/10 – Gut

shawn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2024

10/10 – Hervorragend

Jorge, HUMACAO

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Muy bueno para familias.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von etx-LillVazquez am 24. Mai 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

4/10 – Schlecht

Waleed

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
I stayed for six nights at Mystic Dunes Hilton Vacation Resort and was disappointed with the service. Despite the promise of room service, my suite wasn't cleaned and the bed wasn't made during my four-day stay. Additionally, the Hilton program I attended was a very bad experience. Overall, I would rate my stay as zero out of five.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Front Desk am 23. Mai 2024
Thank you for taking a moment to share your experience. It was a pleasure hosting you on your recent visit to our resort. Please accept our humblest apologies for the service fractures you encountered that seem to have greatly impacted your visit. If you feel compelled to share what caused your low rating, we would love to hear your feedback as it helps us to improve moving forward. Thank you again for your response. We hope to have a future opportunity to serve you and fully exceed all of your expectations.

8/10 – Gut

Renee

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Enjoyed the size of the room, the amenities, including the pool with water slide.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front Desk am 23. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 – Hervorragend

Danick

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Jai adoré les nouvelles chambres rénovées
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 – Hervorragend

Warren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had no complains about the property. Good price for a last minute trip.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

8/10 – Gut

Shabrielle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like everything wish the property had late check out option
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk am 23. Mai 2024
Thank you for taking the time to share feedback regarding your experience. Our goal is to ensure that our valued guests receive our very best service and we are truly sorry to see that we did not earn an outstanding rating in all aspects of your stay. Rest assured, your feedback is important to us and will be used to aid in improving our services and offerings. Thank you again for your comments and we hope that you will provide us a future opportunity to fully exceed all of your expectations.

10/10 – Hervorragend

Alejandro

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk am 23. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 – Hervorragend

Tameka

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
I loved everything about the resort.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von etx-LillVazquez am 21. Mai 2024
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience.

10/10 – Hervorragend

Dorahnn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everything was A1 we were very satisfied.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front Desk am 22. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

2/10 – Ungenügend

Michele

Antwort von Front Desk am 22. Mai 2024
Thank you for taking a moment to share your experience. It was a pleasure hosting you on your recent visit to our resort. Please accept our humblest apologies for the service fractures you encountered that seem to have greatly impacted your visit. If you feel compelled to share what caused your low rating, we would love to hear your feedback as it helps us to improve moving forward. Thank you again for your response. We hope to have a future opportunity to serve you and fully exceed all of your expectations.

10/10 – Hervorragend

Leyanis

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kay am 21. Mai 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future.

6/10 – Okay

Tania

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
We stayed 4 days, and in those 4 days our keys would not work. We called Saturday for someone to come and fix the key cards, because they would not work at the gate, the foiger door, and the apartment door. The first time they brought us new keys, but it only worked to open the apartment door. We had to leave to buy food, and when we came back, the security guard wasnt there anymore and the only way to get in was using the key card to open the gate. It didn't work. If is wasn't because another car came, and we sneaked in, we would of had to sleep in our car. Then on Sunday, same thing happened. My mom, my sister and I had our own keys, and none of our keys worked again. Thankfully we had a neighbors next to our apartment that let us in through the foiger door, but the keys did only worked for the apartment. I literally called 4 times to guest services, and each time they said they would send someone, and no one came. I guess everyone had the day off. I will never go back here.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kay am 21. Mai 2024
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future travels.

10/10 – Hervorragend

Kathy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was an amazing stay!! I checked in on the 16th of May, and was in the property for 2 days. I was there for business, not pleasure. The first thing that was awesome was Gabrielle who checked me in, so pleasant and professional, she was truly sincere when she let me know that anything I needed to contact her immediately. I checked out on Saturday m, where Sharlene was so pleasant and shared with me the opportunity to return and maybe become a club member, emphasizing that I am under no obligation!! The property is amazing - I loved the suite: it was so clean and everything that is needed - having a complete kitchen, living room and dining room was the best! Even the pots and pans, and silverware and plates were neatly stacked, it was unreal!! I am definitely coming back with my family. Looking forward to having an amazing time.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kay am 21. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando

10/10 – Hervorragend

darryl

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoy the size of the villas.. everyone sleep comfortable.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kay am 21. Mai 2024
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 – Hervorragend

TOMMY

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love that it's always clean
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kay am 21. Mai 2024
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future.

10/10 – Hervorragend

TOMMY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love that it's always clean.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kay am 21. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando.

10/10 – Hervorragend

Kevin

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was wonderful except for the tv in the 2nd bedroom. It only had 6 cable channels
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kay am 21. Mai 2024
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 – Hervorragend

Jermaine, Kissimmee

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay with your family. Very affordable
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kay am 21. Mai 2024
Thank you for rating your stay. We are happy to see you enjoyed your experience with us. We look forward to hosting you again in the future.

10/10 – Hervorragend

Jacqueline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place with family, friendly options
Aufenthalt von 2 Nächten im Mai 2024
Antwort von etx-LillVazquez am 19. Mai 2024
I hope your travels return you to Mystic Dunes Resort & Golf Club or any other Hilton Vacation Club destination as I’m confident you will receive an exceptional vacation experience that our members, owners, and guests have to come to expect.

6/10 – Okay

Romany

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Kay am 21. Mai 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future

10/10 – Hervorragend

Kathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything amazing from check in to check out! Will be back.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von etx-LillVazquez am 19. Mai 2024
I hope your travels return you to Mystic Dunes Resort & Golf Club or any other Hilton Vacation Club destination as I’m confident you will receive an exceptional vacation experience that our members, owners, and guests have to come to expect.

8/10 – Gut

Diego Rodrigo Mercado

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
N
Aufenthalt von 7 Nächten im Mai 2024
Antwort von etx-LillVazquez am 19. Mai 2024
I hope your travels return you to Mystic Dunes Resort & Golf Club or any other Hilton Vacation Club destination as I’m confident you will receive an exceptional vacation experience that our members, owners, and guests have to come to expect.

10/10 – Hervorragend

KOHEI, Nishitokyo shi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
長期も含めて滞在には素晴らしい施設。キッチンも必要なものは、調味料などを除き、通常の家庭と同様に備わっている。部屋は、寝室の他にキッチンを備えたリビングがあり、周辺の緑の環境には、リス、ウサギ、そしてアルマジロまで、、、ゴルフも予定はしていなかったが、クラブをレンタルして楽しめた。いかにもフロリダらしい素晴らしい施設と思う。
Aufenthalt von 6 Nächten im Mai 2024
Antwort von etx-LillVazquez am 19. Mai 2024
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience

10/10 – Hervorragend

Nour

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
👌
Aufenthalt von 1 Nacht im Mai 2024
Antwort von etx-LillVazquez am 19. Mai 2024
I hope your travels return you to Mystic Dunes Resort & Golf Club or any other Hilton Vacation Club destination as I’m confident you will receive an exceptional vacation experience that our members, owners, and guests have to come to expect.

10/10 – Hervorragend

Besaida, brooklyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von etx-LillVazquez am 19. Mai 2024
I hope your travels return you to Mystic Dunes Resort & Golf Club or any other Hilton Vacation Club destination as I’m confident you will receive an exceptional vacation experience that our members, owners, and guests have to come to expect.

6/10 – Okay

Kumar

Mit dem Partner gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Very old and poor land scraping
Aufenthalt von 6 Nächten im April 2024
Antwort von Kay am 21. Mai 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience

6/10 – Okay

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Room was nice and clean, remotes for the tv’s didn’t work( had to make adjustments on the tv) and the hot and cold water were switch around. You think this would get fix rather than people having to call or make the changes themselves, being a Hilton.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kay am 21. Mai 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 – Hervorragend

FELECIA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Nadine am 18. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated, and we are looking forward to serving you on your future visits to our resort.

10/10 – Hervorragend

Wendy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient, clean and safe by the privacy to enter
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Front Desk am 16. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was well kept. Able to chat with staff via text and get whatever we needed. I will visit again for sure!
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Front Desk am 16. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 – Hervorragend

chad

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and easy check-in, the staff i encountered (in person and through text) were welcoming.They had some good reccomendations on things to do in the area. 15 mins to Disney parks, the main pool has a great Tiki Bar, a water slide, live music some days among other ammenities.The room service is well priced and the foods good, the fried cheese cake was great. We'll be returning again.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Front Desk am 16. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

2/10 – Ungenügend

Sheri

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
This was quite possibly my mother and father‘s final vacation to Florida. I specifically requested a golf view and instead I got a bunch of trees! to say that my father was disappointed would be an understatement so I went down to the front desk to request a change instead of no view. I got a fraction of a view, trees everywhere! What is the point in having a golf course view if you’re going to block it with a bunch of trees? On the way to the new room, my father‘s scooter toppled over while on the sidewalk due to the golf cart track! Even though I informed the front desk, no one contacted us to see if he was OK he was not!
Aufenthalt von 14 Nächten im April 2024
Antwort von Nadine am 15. Mai 2024
Please accept our deepest apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests and your concerns will be addressed. We hope you’ll give us the chance to restore your trust in us in your future travels.

10/10 – Hervorragend

Jacqueline

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the apartment/condo style of the rooms they have it’s very convenient and has plenty of space.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 15. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.

10/10 – Hervorragend

Robert

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms where clean, spacious and up to date. The staff was very friendly. The customer assistance through text message was very helpful and responded quickly. It’s conveniently close to stores and restaurants and only 15-20 minutes away from all the Disney parks. Will definitely be returning.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Front Desk am 15. Mai 2024
Thank you for taking the time to share feedback regarding your experience. It is pleasing to know that our team provided quality accommodations and rendered exceptional services synonymous to our brand’s high standards during your visit. Your feedback is greatly appreciated and we are looking forward to serving you on your future visits to our resort.