Hi, I am glad you enjoyed the great room, location and the attentive/great customer service from the staff. The location is great as you stated so much to do. We can't wait until your next visit!!

¡Muchas gracias por tomarte el tiempo de dejar tu review! Tu retroalimentación es realmente valorada y apreciada.

Thank you for sharing your feedback. We apologize for the inconvenience caused by the construction of the outdoor park during your stay. We understand how disappointing this must have been, especially considering the resort fees. Please contact our front desk or customer service team directly so we can address your concerns and find a way to make it right. We appreciate your understanding and hope to have the opportunity to improve your experience in the future.

Thank you for your wonderful feedback! We're thrilled to hear that you thoroughly enjoyed your time with us, especially the water park and pool/hot tub area. It's great to know that our staff's efforts in maintaining cleanliness and providing ample towels made your stay even better. We look forward to welcoming you back for another great stay!

Thank you for your feedback! We're delighted to hear that you enjoyed the food bar near the pool and found our hotel great for families with kids. We hope to welcome you back soon for another enjoyable stay!

Thank you for your feedback. The additional 93 charge includes fees for early check-in, parking, and the resort fee. We strive to provide value through these services, and these fees help us maintain and improve them. We apologize for any confusion and appreciate your understanding.

Thank you for sharing your experience! We're delighted to hear that you and your family had an excellent stay and enjoyed the spacious rooms, excellent service, and convenient amenities, including the Starbucks and nearby restaurants. We appreciate your feedback regarding the operating hours of our bars and restaurants. We'll take your suggestion into consideration as we strive to improve our services.We look forward to welcoming you back for another enjoyable stay!

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you for your feedback. We're glad to hear that you enjoyed the resort surroundings and had a pleasant experience with Faby at Starbucks. However, we deeply apologize for the inconveniences. Your comments have been noted, and we will address these issues to improve our guests' experience.We appreciate your input and hope you'll consider giving us another chance in the future to provide a better experience. Thank you again for sharing your thoughts.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you for your feedback. We appreciate you bringing this to our attention and will look into replacing it to ensure a more comfortable experience for our guests. We hope to welcome you back soon for a better stay.

Thank you for your feedback! We're delighted to hear that you and your family had a great time at our hotel. It's wonderful to know that our facilities and adjoining rooms made your stay comfortable and convenient. We hope to welcome you back soon for another enjoyable experience!

Thank you for taking the time to share your detailed feedback. We're thrilled to hear that our staff, especially Tamili, made a positive impact on your stay and that our team's professionalism and hospitality stood out.We deeply regret that the condition of your room and the pool did not meet your expectations. Cleanliness is a top priority for us, and we are taking your comments seriously. We will address the issues you mentionedAdditionally, we'll investigate the pool's condition to ensure it meets our high standards.We appreciate your understanding and are glad you were still able to enjoy your daughter's birthday weekend. We hope to have the opportunity to provide you with a much-improved experience in the future.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay and that the water park was a hit with your child! We apologize for any inconvenience caused. Your feedback is valuable, and we'll address these issues to improve our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you for your feedback! We're glad to hear that your check-in process was easy and fast. We strive to make our guests' arrival as smooth and efficient as possible. We look forward to welcoming you back soon!

Thank you for your feedback! We're thrilled to hear that you found our property fun, especially for families with kids. Creating a joyful and engaging environment for families is one of our top priorities. We look forward to welcoming you and your family back for more fun and memorable experiences!

Thank you for sharing your positive experience with us! We’re thrilled to hear that you enjoyed your stay both three years ago and during your recent visit.Your feedback reaffirms our commitment to providing excellent service and value. We look forward to welcoming you and your family back for another wonderful stay in the future!

Thank you for sharing your feedback! We're delighted to hear that you found our staff great and enjoyed the water park. We're committed to providing a fun and welcoming environment for families, and it's wonderful to know that you had a positive experience.We hope to welcome you and your family back soon for another enjoyable stay.

Thank you for your feedback! We're thrilled to hear that you found our property to be a great place to stay with kids. Providing a fun and family-friendly environment is our top priority. We look forward to welcoming you back for another enjoyable stay!

Thank you for your feedback! We're delighted to hear that you had a great visit and that the waterpark was perfect for your young grandkids. It's wonderful to know that you enjoyed the positive vibe among our staff and found our location ideal for exploring the Orlando area. We look forward to welcoming you back for another enjoyable stay!

It's great to hear that you enjoyed the clean swimming area and heated pool, and that your kids had fun during your stay! We strive to provide a comfortable and enjoyable experience for all our guests.Cleanliness is a top priority for us, and we will address your feedback with our housekeeping team to ensure that we maintain high standards throughout all aspects of your stay.Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

We're truly sorry to hear that you had a negative experience during your stay with us. Guest satisfaction is our top priority, and it's disheartening to learn that we fell short of meeting your expectations.Your feedback is invaluable to us as we continuously strive to improve our services and accommodations for all our guests.We understand if you choose not to return, but we sincerely hope that we can have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

We're thrilled to hear that you and your family had an amazing time celebrating your daughter's 6th birthday at our property! It sounds like you made the most of all the amenities and activities we have to offer!It's wonderful to know that you found our breakfast buffet worth it and that our staff provided great service throughout your stay. Creating memorable experiences for our guests is what we strive for, and we're delighted to have been a part of your special celebration.Thank you for choosing to vacation with us, and we hope to have the pleasure of welcoming you and your family back for more unforgettable moments in the future.

We're glad to hear that you enjoyed the variety of options available during your stay with us. However, we apologize for any inconvenience caused.Thank you for sharing your thoughts with us, and we hope that despite this issue, you were able to enjoy your stay with us.

We're thrilled to hear that you had such a special experience at our resort with your family! Providing a memorable and enjoyable stay for our guests is our top priority, and we're delighted to know that we could meet your expectations.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for more wonderful memories in the future.

Lamentamos mucho escuchar sobre tu experiencia negativa durante tu estadía. Nos tomamos muy en serio todos los comentarios de nuestros huéspedes y nos entristece saber que no cumplimos con tus expectativas.Lamentamos profundamente que tu experiencia no haya sido satisfactoria y que no hayas disfrutado de tu estancia con nosotros. Agradecemos tus comentarios honestos y los utilizaremos para mejorar nuestros servicios y instalaciones.Esperamos que reconsideres y nos des la oportunidad de demostrar que podemos ofrecerte una experiencia mucho mejor en el futuro.

It warms our hearts to hear about your amazing experience at our indoor water park and your enjoyment of our special events like the Luau and the Jamaican music at the pool! We're thrilled that your son and his friend had a great time as well.Thank you so much for your kind words about our staff. Providing friendly and helpful service is one of our top priorities, and we're delighted to hear that our team made a positive impact on your stay.We can't wait to welcome you back in the future for another fantastic experience!

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

We're delighted to hear that you had a great time during your stay with us! It's wonderful to know that you found the rooms clean and comfortable, and that you enjoyed the amenities like the pool and fun slides and activities. We appreciate your feedback, and we'll certainly take that into consideration as we strive to improve our accommodations for our guests.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future!

¡Muchas gracias por tomarte el tiempo para dejar tu experiencia! Tu retroalimentación es realmente valorada y apreciada.

We're thrilled to hear that you had such a wonderful experience at our resort! Providing an all-inclusive environment where guests of all ages can enjoy themselves is exactly what we strive for. It's fantastic that you found everything you needed easily accessible.Thank you so much for your glowing review and perfect rating! We're delighted to have exceeded your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.

Thank you for sharing your feedback regarding your recent stay. We're glad to hear that overall, you had a good experience. However, we apologize for any maintenance issues or updates needed in the room. Your comments are valuable to us, and we'll make sure to address these concerns with our maintenance team to ensure that improvements are made.We appreciate your understanding and hope that despite these issues, you were still able to enjoy your time with us.We look forward to welcoming you back for a more improved stay in the future!

Thank you!

It's fantastic to hear that you had a great experience at our hotel and that it provided plenty of entertainment for the kids and relaxation for you. Your feedback about the friendliness of our staff and the availability of activities like games and movies is greatly appreciated.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!

It's wonderful to hear that you and your family enjoyed your time at the hotel and had a fun-filled stay! We're thrilled to know that you appreciated the convenient location and the nearby amenities, making it easy to have a great time together.Thank you for choosing our hotel for your family getaway, and we hope to have the pleasure of welcoming you all back for another enjoyable stay in the future!

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Lamentamos mucho escuchar que tu experiencia no estuvo a la altura de tus expectativas.Tomamos muy en serio tus comentarios y los compartiremos con nuestro equipo de limpieza para abordar las preocupaciones mencionadas y asegurarnos de que se tomen medidas para mejorar la situación.Lamentamos sinceramente cualquier inconveniente que hayas experimentado y esperamos tener la oportunidad de recuperar tu confianza en el futuro.

Thank you so much for your glowing review and perfect rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's fantastic that you found the cleanliness, comfort, and location of the hotel to be excellent, and we're glad that you enjoyed all the amenities provided.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.

I'm sorry to hear about your disappointing experience with the cleanliness of your room during your recent stay. Maintaining high standards of cleanliness is a top priority for us, and it's concerning to hear that we fell short of your expectations. Your feedback is important to us, and we will address this issue with our housekeeping team to ensure that improvements are made.We continuously strive to enhance our facilities and amenities based on guest feedback, and your comments will be taken into consideration as we plan for future improvements.Thank you for bringing these issues to our attention. We apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

Qué maravilla escuchar que disfrutaste de tu estancia en nuestro hotel y que lo encontraste perfecto para el disfrute de toda la familia. Nos enorgullece ofrecer una experiencia completa con comodidades accesibles y opciones de entretenimiento para todas las edades.Apreciamos tus amables palabras y nos alegra saber que encontraste opciones de comida cerca y que todo lo que necesitabas estaba a tu alcance sin tener que salir del hotel.Gracias por elegir nuestro hotel y por tomarte el tiempo para compartir tu experiencia positiva. Esperamos darte la bienvenida nuevamente en el futuro.

Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

¡Qué alegría saber que tu experiencia en el hotel fue tan positiva! Nos complace enormemente saber que disfrutaste de las atracciones de la piscina y que tu familia recibió un buen servicio durante tu estancia. La limpieza y el mantenimiento son prioridades importantes para nosotros, y nos alegra saber que cumplimos con tus expectativas en ese aspecto.Agradecemos mucho tus amables palabras y tu recomendación. Esperamos tener la oportunidad de darles la bienvenida nuevamente en el futuro y continuar brindándoles experiencias maravillosas en nuestro hotel.