Dear Robert, We appreciate the kind review of your stay at Holiday Inn Ocean City. We are delighted you enjoyed your time with us overall and were pleased with our amenities. However, we apologize that the condition of your bathroom did not meet your expectations and for the inconvenience it caused. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We value your business and hope you will come back to see us very soon.Sincerely,D.J. KeeGuest Services Manager

Dear Trisha, Thank you for rating your visit with us. We were sorry to read your comments and would like to apologize for the inconvenience caused. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our entire team so these issues do not happen again. Thank you again for your feedback. We hope you will reconsider and give us an opportunity to provide you with the hospitality you deserve in the near future.Sincerely,D.J. Kee,Guest Services Manager

Dear Phyllis, We are thrilled you had an excellent stay at Holiday Inn Ocean City, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,D.J. KeeGuest Services Manager

Dear Eric, Thank you for choosing Holiday Inn Ocean City. We were pleased that we exceeded your expectations during your visit. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,D.J. Kee,Guest Services Manager

Dear James, Thank you for staying at the Holiday Inn Ocean City while you were at the car show. We are thrilled you loved our location and room with the kitchenette. Thank you again for recommending us to future guests. We look forward to welcoming you again soon.Sincerely,D.J. Kee,Guest Services Manager

Dear Lisa, Thank you for the wonderful review of your stay at Holiday Inn Ocean City, especially for complimenting our staff. We are devoted to giving each guest a great experience; therefore, we are delighted you enjoyed your time with us! We look forward to welcoming you whenever your travels bring you back to the Eastern Shore.Sincerely,D.J. Kee,Guest Services Manager

Dear Tim, Thank you for the wonderful review of your stay at Holiday Inn Ocean City, especially for complimenting our staff. We are devoted to giving each guest a great experience; therefore, we are delighted you enjoyed your time with us! We look forward to welcoming you whenever your travels bring you back to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Andrew, Thank you for choosing Holiday Inn Ocean City. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,D.J. KeeGuest Services Manager

Dear Terry, Thank you for choosing Holiday Inn Ocean City for your recent stay and for sharing your experience. We are delighted to know we met your expectations for a relaxing atmosphere, and we hope you will make us your home whenever you plan another trip to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Shaun, Thank you for choosing Holiday Inn Ocean City for your recent stay and for sharing your experience. We are delighted to know we met your expectations for a terrific vacation, and we hope you will make us your home whenever you plan another trip to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Liliana, We appreciate the feedback about your time with us. We are always looking for ways to improve, and we will take note of your comments on our plans for developing the property. We apologize for not meeting your expectations and are grateful for your business. On a slightly positive note, we are glad you like our devoted staff. We hope to welcome you again the next time your travels bring you this way.Sincerely,D.J. KeeGuest Services Manager

Dear Audra, Thank you for choosing Holiday Inn Ocean City for your recent stay and for sharing your experience. We are delighted to know we met your expectations for a terrific vacation, and we hope you will make us your home whenever you plan another trip to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Katrenna, We can't thank you enough for recommending Holiday Inn Ocean City. It brightens our day to know you found such great value in our accommodations and service, and we can only get better from here. Our team looks forward to serving you for many more years to come! Sincerely,D.J. KeeGuest Services Manager

Dear Katisha, Thank you for the wonderful review of your stay at Holiday Inn Ocean City, especially for complimenting our courteous associates. We are devoted to giving each guest a great experience; therefore, we are delighted you enjoyed your time with us! We look forward to welcoming you whenever your travels bring you back to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Gynett, Thank you for taking the time to share your comments. We were especially delighted to read the review of your dining experience at our in-house restaurant, Touch of Italy, the best Italian restaurant in town! We will certainly share your compliments with our chef. However, we apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Sincerely,D.J. Kee,Guest Services Manager

Dear Tonya, Thank you for choosing Holiday Inn Ocean City for your recent stay and for the high rating. We are delighted to know we met all of your expectations, and we hope you will make us your home whenever you plan another trip to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Carolyn, Thank you for sharing a review about your stay at Holiday Inn Ocean City! We are delighted you were pleased with our amenities, most notably relaxing and unwinding in our heated indoor pool and hot tub, as well as our game room. We are happy you enjoyed some indoor fun and hope you will come back to see us very soon.Sincerely,D.J. KeeGuest Services Manager

Dear Heather, Thank you for choosing Holiday Inn Ocean City while you were here for a convention. We are thrilled to know that you had an overall pleasant experience and that our well-kept accommodations. However, we sincerely apologize for the cleanliness concerns you encountered in our pool and the inconvenience caused due to the fragrance. With that being said, we have taken note of your comments, as feedback like yours gives us valuable insight to enhance our guest experiences. Thank you again; we hope to welcome you back in the future.Sincerely,D.J. KeeGuest Services Manager

Dear Brittney, Thank you for the kind review of your stay at Holiday Inn Ocean City, especially for complimenting our staff. We are delighted to know that our associates were responsive to your specific requests and were able to accommodate you as per your needs. We will definitely share your compliments with them. Thank you again; we look forward to welcoming you back soon.Sincerely,D.J. KeeGuest Services Manager

Dear Esh, Thank you for the wonderful review of your stay at Holiday Inn Ocean City, especially for complimenting our staff. We are devoted to giving each guest a great visit; therefore, we are delighted you enjoyed your time with us and also had a seamless check-in experience. We look forward to welcoming you whenever your travels bring you back to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Jose, Thank you for sharing that your anniversary stay at Holiday Inn Ocean City was perfect in every way and especially for complimenting our staff. Your comments regarding the service Michelle, Victoria, Martha, and Nayea extended to you are very gratifying to read, and it will be a pleasure to share your feedback personally. We look forward to welcoming you whenever your travels bring you back to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Tonya, Thank you for taking the time to share your comments. We apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Sincerely,D.J. KeeGuest Services Manager

Dear Richard, Thank you for sharing your impressions of your recent stay at Holiday Inn Ocean City. Your kind words about the ease and smoothness of the check-in and check-out process, alongside the pleasantness of our associates, are greatly appreciated. Your enjoyment is paramount to us, and learning that these aspects contributed to a pleasant weekend getaway brings us joy. Regarding your concern about the receipt, we would like to mention that when making a reservation through a third-party website, a receipt is typically given at the same time. If we can be of any further assistance, please let us know; we would be happy to be of service. Thank you for being our guest, and we hope you will choose us again in the future.Sincerely,D.J. KeeGuest Services Manager

Dear Guest, Thank you for choosing to stay at our hotel and for sharing your experience. We apologize for the issues caused due to our peak seasons and for the behavior of some of our patrons. Guests not adhering to the property rules concerning noise can be challenging for all concerned. We are also sorry for the frustration you experienced due to the lack of hot water during your stay, and we have shared your comments with the appropriate team to ensure a much better guest experience moving forward. We hope you will give us another chance to show you the hospitality you deserve on your next visit to the city.Sincerely,D.J. Kee,Guest Services Manager

Dear Julie, Thank you for taking the time to share your thoughts on your recent stay. Your commendation regarding the cleanliness of our facilities and the comfort of our beds is greatly appreciated, as is your praise for our restaurant's cuisine and the hospitality of our associates. We're delighted to know these aspects contributed to a pleasant visit. However, we understand the disruption caused by the noise in the hallways and outside your room did not align with the serene experience we aim to provide. Rest assured; we are committed to addressing this by implementing more effective measures to ensure a tranquil environment for all our guests. We are delighted to have had you as our guest, and we hope to have the pleasure of hosting you again. Sincerely,D.J. KeeGuest Services Manager

Dear Anne, We are thrilled you had an excellent stay at Holiday Inn Ocean City, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,D.J. Kee,Guest Services Manager

Dear Lindsay, Thank you for taking the time to review your stay. We regret not meeting all of your expectations during your recent visit. We are extremely sorry for the inconvenience you faced due to the lack of hot water. We will share your concerns with our maintenance team to ensure this issue is resolved. We apologize for the disappointment you had with your room. We understand that every detail matters and can assure you that we have procedures in place regarding these concerns, and we hope you will see this as the isolated incident that it was. Thank you again for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,D.J. KeeGuest Services Manager

Dear Afua, We value guest feedback, and we thank you for taking the time to share your rating. We are disappointed that your experience was anything other than perfect. Thank you for choosing us for your visit to the city, and we hope to see you again so we can provide you with the exceptional stay you deserve. Sincerely,D.J. Kee,Guest Services Manager

Dear Jeff, Thank you for evaluating your recent stay at our hotel. Please accept our apologies for the inconvenience caused due to the lack of hot water in your assigned room and regret we were unable to resolve them while here. We have shared your comments with the appropriate team to ensure a much better guest experience moving forward. We understand the frustration caused to you and appreciate your patience. We hope to see you again to provide you with the flawless experience you deserve.Sincerely,D.J. Kee,Guest Services Manager

Dear Linda, Thank you for sharing your thoughts on your recent stay at Holiday Inn Ocean City. Your acknowledgment of the prime location and the spacious room with a fully equipped kitchen and full-size refrigerator delights us. However, we regret that the condition of our property did not meet your expectations, and we also apologize for the maintenance issues you encountered. We appreciate our guest's valuable feedback as we continually strive to enhance and maximize our guest services. We look forward to welcoming you back to demonstrate our commitment to excellence and to provide you with an improved stay.Sincerely,D.J. KeeGuest Services Manager

Dear Raee, Thank you for sharing your thoughts on your recent stay at Holiday Inn Ocean City. We were pleased to learn you and your boyfriend enjoyed your overall stay with us. However, we apologize for the maintenance issues you experienced with the shower water temperature and stove in your room. We will address this appropriately, and we appreciate you letting us know. We hope you will choose us again for a more seamless experience.Sincerely,D.J. KeeGuest Services Manager

Dear Jill, Thank you for your recent stay with us and your rating. We want every guest to have a positive experience; therefore, we are disappointed that we did not succeed in our goal. Although your experience is not typical of the service we provide, we are always looking for ways to improve, and we are grateful for your feedback. We hope you will accept our sincere apologies, and we look forward to another opportunity to make it up to you.Sincerely,D.J. KeeGuest Services Manager

Dear Maria, We are delighted you enjoyed your stay at Holiday Inn Ocean City. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Sincerely,D.J. KeeGuest Services Manager

Dear Shannon, Thank you for choosing Holiday Inn Ocean City for your recent stay and for sharing your experience. We are pleased that we could provide you with an enriching stay. We appreciate your generous rating, and we hope you will choose us every time your travels bring you to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Jenna,Thank you for the comments. We are extremely sorry for the elevator issues and apologize for not mentioning this to you at the time of check-in. We sincerely regret the inconvenience this caused. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We understand that every detail matters and assure you we are working to address these issues. We appreciate your comments and hope you and your friends will consider a return visit. Sincerely,D.J. KeeGuest Services Manager

Dear Robert, Thank you for choosing Holiday Inn Ocean City for your recent stay and for sharing your experience. We are delighted to know we met your expectations for a terrific vacation and that you loved our beach location, devoted staff, and great amenities. We hope you will make us your home whenever you plan another trip to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Jonathan, We are thrilled you had a pleasant stay at Holiday Inn Ocean City, and we appreciate the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,D.J. KeeGuest Services Manager

Dear Michael, We are happy you chose Holiday Inn Ocean City for your recent stay and for sharing your experience. We are delighted to know we met most of your expectations, and we hope you will make us your home whenever you plan another trip to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Patty, We are pleased you thoroughly enjoyed your stay at Holiday Inn Ocean City and also loved our comfortable accommodations. We were especially delighted to read the review of your dining experience at our in-house restaurant, Touch of Italy, the best Italian restaurant in town! We will certainly share your compliments with our chef, and we hope you will stay and dine with us again soon.Sincerely,D.J. KeeGuest Services Manager

Dear Anthony, Thank you for choosing Holiday Inn Ocean City for your recent stay and for sharing your experience. Our oceanfront hotel offers beautiful views of our gardens or the ocean from all guest rooms. We are conveniently close to popular leisure and business destinations, great for business or pleasure trips! We appreciate you choosing our hotel, and we hope to serve you again.Sincerely,D.J. KeeGuest Services Manager

Dear Jessica,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,D.J. KeeGuest Services Manager

Dear Anthony, Thank you for choosing Holiday Inn Ocean City for your recent stay and for sharing your experience. We are delighted to know we met your expectations for a terrific vacation, and we hope you will make us your home whenever you plan another trip to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Vanessa, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,D.J. KeeGuest Services Manager

Dear Nisar, We are delighted you enjoyed your stay at Holiday Inn Ocean City. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Sincerely,D.J. KeeGuest Services Manager

Dear Jennifer, We appreciate the excellent review of your stay at Holiday Inn Ocean City. We are delighted we met your expectations and even pleased you with our accommodations and amenities! We hope you will come back to see us very soon.Sincerely,D.J. KeeGuest Services Manager

Dear Brooklyn, We appreciate the feedback about your time with us. We are always looking for ways to improve, and we will take note of your comments on our future plans for developing the property. We apologize for not meeting your expectations and are grateful for your business. We hope to welcome you again the next time your travels bring you this way.Sincerely,D.J. KeeGuest Services Manager

Dear Khadija, Thank you for the wonderful review of your stay at Holiday Inn Ocean City, especially for complimenting our staff. We are devoted to giving each guest a great experience; therefore, we are delighted you enjoyed your time with us! We value your feedback and look forward to welcoming you whenever your travels bring you back to the Eastern Shore.Sincerely,D.J. KeeGuest Services Manager

Dear Joshua, Thank you for taking the time to share your review. While we are glad to know you enjoyed your overall stay with us, we apologize for the concern you had due to the lack of hot water. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We are grateful for your patience, and we hope you will visit again so we can provide you with the flawless visit you deserve.Sincerely,D.J. Kee,Guest Services Manager

Dear John, We sincerely appreciate your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience overall and found our staff to be professional. Your constructive comment about the bathroom is duly noted, and we apologize for any inconvenience caused. We constantly strive to enhance our facilities, and your input is invaluable in this process. Rest assured, we will take your feedback into consideration as we work towards improvements. Thank you for choosing our hotel, and we hope to welcome you back to Holiday Inn Ocean City in the future for an even more enjoyable stay.Sincerely,D.J. KeeGuest Services Manager