4 Außenpools, Sonnenschirme, Liegestühle

Bewertungen von Holiday Inn Resort Bali Nusa Dua, an IHG Hotel

5 out of 5
Holiday Inn Resort Bali Nusa Dua, an IHG Hotel
Jl Pratama, No 86, Tanjung Benoa, Kuta Selatan, Badung, Nusa Dua, Bali

Bewertungen

9,2

Wunderbar

272 von insgesamt 398 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
88 von insgesamt 398 Gästebewertungen haben eine Bewertung von 8 - Gut" "
25 von insgesamt 398 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 398 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 398 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Mirko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unterkunft und Personal sind perfekt, leider ist das Meer auf Grund des Wassersports (Jetski, etc.) verschmutzt. Trotzdem war es ein toller Urlaub!
Aufenthalt von 11 Nächten im März 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 5. Apr. 2024
Dear Mirko,Thank you for choosing Holiday Inn Resort Bali Nusa Dua for your recent vacation and for taking the time to share your feedback with us. We are delighted to hear that you found our accommodation and staff to be perfect, as providing exceptional service and comfortable accommodations are our top priorities.We sincerely apologize for any inconvenience caused by the pollution in the sea due to water sports activities such as jet skiing. Despite this issue, we are thrilled to know that you still had a great vacation with us. We appreciate your understanding and patience, and we assure you that we will continue our efforts to preserve the beauty of Bali's coastline while providing enjoyable experiences for our guests.We hope to have the pleasure of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future for another memorable stay.Warm regards,

10/10 – Hervorragend

Stefan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Holiday Inn Resort Bali Nusa Dua, ist ein großes Hotel mit einer schönen Lage direkt am Strand. Das Hotel ist sauber und gepflegt, und das Personal ist sehr freundlich und hilfsbereit. Das Hotel ist modern und komfortabel eingerichtet. Die Zimmer sind geräumig und sauber. Das Hotel bietet ein gutes Preis-Leistungs-Verhältnis. Die Zimmer sind sauber und komfortabel, und das Hotel bietet eine Reihe von Annehmlichkeiten, die den Aufenthalt angenehm machen. Das Hotel verfügt über eine Reihe von Annehmlichkeiten und Aktivitäten für alle Altersgruppen, darunter vier Außenpools, ein Kinderbecken, ein Fitnesscenter, ein Wellnessbereich und ein Restaurant. Das Restaurant des Hotels serviert eine Auswahl an internationalen und einheimischen Gerichten. Die Bar bietet eine große Auswahl an Cocktails, Weinen und Spirituosen. Die Zimmer des Hotels sind geräumig und komfortabel. Sie verfügen über ein Doppelbett, einen Flachbildfernseher, einen Safe und ein Bad mit Badewanne oder Dusche. Sauberkeit: Das Hotel ist sehr sauber. Die Zimmer werden täglich gereinigt und die öffentlichen Bereiche werden regelmäßig gepflegt. Das Personal ist super super freundlich und hilfsbereit. Sie sind stets bemüht, den Gästen einen angenehmen Aufenthalt zu ermöglichen. Besondere Erwähnung: Das Personal ist wirklich super super freundlich und hilfsbereit. Sie haben uns während unseres Aufenthalts immer mit einem Lächeln begrüßt und uns bei allem, was wir brauchten, geholfen.
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 10. Nov. 2023
Dear Stefan,Thank you very much for taking the time to review your recent stay at the Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you enjoyed our beautiful location right on the beach, clean and well-maintained facilities, and friendly and helpful staff. We appreciate your positive feedback on our spacious and comfortable rooms and the range of amenities and activities we offer. It is great to hear that you had a pleasant dining experience at our restaurant and enjoyed the selection of cocktails, wines, and spirits at our bar. Your compliments on our cleanliness and the excellent service provided by our staff are much appreciated. It is always our goal to ensure that our guests have a wonderful stay with us and we are thrilled to hear that our staff made a memorable impression on you.Thank you once again for choosing to stay with us and we look forward to welcoming you back in the near future.Warm regards,

10/10 – Hervorragend

Scheila Almeida

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Personal was very friendly and helpful, they helped me plan my day with different activities
Aufenthalt von 6 Nächten im September 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 17. Okt. 2023
Dear Scheila,Thank you for sharing your wonderful experience with us! We are thrilled to hear that you found our staff to be friendly and helpful in assisting you with your daily activities.At our hotel, we pride ourselves on providing exceptional customer service to all of our guests, and it is great to know that our team went above and beyond to make your stay a memorable one.Thank you again for choosing to stay with us and we look forward to welcoming you back soon.Best Regards,

10/10 – Hervorragend

Diana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel war wirklich super, da das Hotel sehr kinderfreundlich ist, war es nur leider oft sehr laut, was beim Frühstück und Abendessen anstrengend war.
Aufenthalt von 13 Nächten im September 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 25. Sept. 2023
Dear Diana,Thank you for taking the time to share your experience with us! We are thrilled that you found our hotel to be great, and we greatly appreciate your feedback regarding the noise levels at meal times. At our hotel, we strive to create a family-friendly environment, but we also want to ensure that every guest can enjoy a peaceful dining experience. We apologize for any inconvenience caused, and we will continue to work on finding a balance between fun and relaxation for all of our valued guests. We hope to have the opportunity to welcome you back soon!Warm regards,

10/10 – Hervorragend

Petar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 14 Nächten im August 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 25. Sept. 2023
Dear Petar,Thank you for rating us.Warm regards,

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Juni 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 23. Juni 2023
Dear Andrea,Thank you for rating us.best regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
-
Aufenthalt von 2 Nächten im November 2019
Antwort von Carol am 5. Dez. 2019
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sunny regards, Carol W General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel war wunderbar. Das inkludierte Frühstück war ausgiebig vorhanden und äußerst reichhaltig - lediglich beim morgendlichen Kaffee kam es zu Wartezeiten, da dieser aus einer Siebträgermaschine bereitet wurde. Kam der Kaffee dann, so schmeckte er auch immer hervorragend. Das Personal war sehr service-orientiert. Um das Hotel befinden sich Supermärkte, Warungs, Restraurants und Massageeinrichtungen. Um Nachtmärkte oder Shopping-Einrichtungen zu finden muss man die Stadt verlassen. Hilfsbereite Taxi-Fahrer bieten einem vor Ort aber direkt günstig ihren Service an. Auch für Mückenschutz hat das Hotel gesorgt. Im Holiday Inn Resort wurde diese an Randzeiten durchgeführt. Das benachbarte Hotel machte das allerdings gerne auch mal zu belebten Zeiten, sodass ein Teil des "Nebels" auch unangenehm im eigenen Hotel in der Lobby bemerkbar war. Die Umstände die nicht hervorragend waren, waren entweder wert darauf zu warten (Kaffee) oder lagen nicht in der Hand des Hotels (Mückenbekämpfung, Umliegendes Gebiet). Was den Service, die Sauberkeit und allgemein alle Wünsche des Gastes anging war das Holiday Inn Resort hervorragend. Unsere Erwartungen wurden übertroffen. Wir konnten für uns sagen, dass wir bezüglich Hotel die beste Entscheidung getroffen haben. Alle Dinge die uns wichtig waren, waren wundervoll. Wir hatten entspannte Tage und eine schöne Zeit in Bali. Das Hotel würden wir erneut buchen.
Aufenthalt von 7 Nächten im August 2019
Antwort von Carol am 12. Sept. 2019
Hi Happy Guest, The pleasure was ours to have you stayed with us at Holiday Inn Resort Bali Benoa recently. We greatly appreciate you sparing your valuable time to post your positive review. The entire team is pleased to hear that we have successfully exceeded your expectations during your stay and that you enjoyed the facilities, cuisine and also the service of Holiday Inn Resort Bali Benoa. Once again thank you for staying with us and I am looking forward to welcoming you soon again. Sunny regards, Carol W General Manager

10/10 – Hervorragend

Nina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rundum sehr empfehlenswert
Das Hotel ist sehr schön, sehr kinderfreundlich und sauber. Hatten ein paar sehr schöne Tage und würden es auf jeden Fall weiter empfehlen. Vor allem für Kinder ist es sehr schön, mit kinderpool, Strand und dem kostenlosen miniclub. Danke für die schönen Tage.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Carol W am 17. Juli 2019
Hi Nina, The pleasure was ours to have you stayed with us at Holiday Inn Resort Bali Benoa recently. We greatly appreciate your sparing your valuable time to post your positive review, especially regarding our kids club. The entire team is pleased to hear that we have successfully exceeded your expectation during your stay and that you enjoyed the facilities, cuisine and also the service . Once again thank you for staying with us and I am looking forward to welcoming you soon again. Sunny regards, Carol W General Manager

10/10 – Hervorragend

Bajram, Wien

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Strand war dreckig und man konnte gar nicht ins meer wir mussten zum strand vom nachbar hotel
Aufenthalt von 6 Nächten im Oktober 2018
Antwort von Carol W am 5. Nov. 2018
Dear A Bajram, Thank you so much for your review of our resort. With regards to the beach, currently, the wind has changed direction bringing seaweed to the shore. This is due to the change of season. Nevertheless, we continuously do beach cleaning activities to counteract the impact. We trust that this will not stop you from visiting us again Thank you again for choosing to stay with us and look forward to welcoming you back in near future. Sunny Regards, Carol W General Manager

10/10 – Hervorragend

Frank, Hockenheim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Einer unserer besten Hotelaufenthalte
Schon nach wenigen Minuten könnten wir ausatmen und entspannen. Eine wirklich schöne Anlage mit großzügigen Zimmern. Hervorzuheben ist der Service und exzellente Frühstück. Auf hohem Niveau kann man beim abendliche balinesische Buffet das Preis-Leistungsverhältnis bemängeln. Nicht sehr attraktiv ist auf der gesamten Küstenlinie der Einstig ins Meer. Es ist recht flach und früh mit Seegrass durchsetzt. Bei Ebbe kann das Baden an manchen Abschnitten zu einer Herausforderung werden. Sehr viel (lärmender) Wassersport.
Aufenthalt von 7 Nächten im August 2018
Antwort von Carol am 28. Aug. 2018
Dear Frank, Thank you for the time you took to write us a feedback. We are glad to read we were able to make your stay a relaxing one. To be one of Holiday Inn Resort which located right at the beachside of Tanjung Benoa, our aim is to create a relaxing holiday destination for our lovely guest. Your feedback regarding the beach situation is well noted. We will pay more attention to the cleanliness of the beach during the low tide. We all look forward to welcoming you again soon. Sunny regards, Carol W General Manager

10/10 – Hervorragend

Annika, Singapur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schöne Poolanlage, super Team
Die Zimmer sind geräumig und sauber. Die Speisen im Restaurant sehr lecker leider sind die Portionen zum Teil etwas klein. Die Lage am Strand ist hervorragend. Leider morgens sehr viel Wassersport, so dass die Ruhe etwas gestört ist und man zwischen Abgasen liegt. Das Personal ist unglaublich freundlich. In allen Belangen wird man freundlich bedient! Macht weiter so!
Aufenthalt von 5 Nächten im Juni 2018
Antwort von Carol W am 4. Juli 2018
Dear Annika, Thank you for your kind feedback regarding our friendly team member, spacious and clean room, our resort's direct access to beach, as well as our food in the restaurant. Your input regarding the food's portion is well noted and will be shared to Department Concerned for futher discussion Sunny regards, Carol W General Manager

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel, der Strand aber nicht aufregend
Vom Check in über Frühstück, alles hervorragend. Das Restaurant im Hause sehr gut, die Freundlichkeit der Mitarbeiter nicht zu überbieten. Der Meerblick über die Poollandschaft herrlich. Einzig der hoteleigene Strand ist eine Enttäuschung. Wir hatten allerdings jeden Tag starken Wind.
Aufenthalt von 4 Nächten im Mai 2018
Antwort von Carol am 22. Juni 2018
Dear Peter, Thank you for your feedback. We are pleased to read you enjoy our buffet breakfast at Pasar Market Cafe, our friendly team members, and the sea view. We wish to welcome you back soon. Sunny regards, Carol W General Manager

8/10 – Gut

Anja

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Carol am 22. Juni 2018
Dear Anja, Thank you for the time you took to rate us Sunny regards, Carol W General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel mit anständigem Strand
Wir fahren vor allem von den fast schon familiären Strukturen überrascht. Kinder können z.B. kostenlos speisen und trinken, wenn Erwachsene auch etwas essen. Das Hotel ist nicht zu groß und somit erinnert man sich auch an den Gast.
Aufenthalt von 4 Nächten im Oktober 2017
Antwort von Sapta am 15. Nov. 2017
Sehr geehrte Damen und Herren Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, I.B. Nyoman Sapta Resort Manager

8/10 – Gut

Kirsten, Berlin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes und neues Hotel. Super Poolanlage und exzellentes, freundliches Personal.
Aufenthalt von 6 Nächten im August 2017
Antwort von General Manager am 30. Aug. 2017
Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Carol W General Manager

4/10 – Schlecht

Charles, Lugano/Switzerland

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Beach ?????
Impossible to excersice swimming near the beach /traffic of motorsport has prioritie Nr.One. Beach is used for 2-3 persons a day for swimming with high risc. Outside of Hotel, a walk in security is impossible and everytime a risc. To much traffic. Breakfast-Buffet merite 5 stars in quality and buffetpresentation, also infrastrukture. Pricelevel adäquat. We not recommand this Hotel because to many problems in the reception-desk.Bevor official check-in is charging the hole ammounth + ca. 20% additional of the finalbill on your creditcard. (not as a securityprint) 4 creditcards VISA/MasterCard/UBS-Swiss-Bankcard, and Maestro where not accepted from the electronicsystem on the receptiondesc, ATM-Bancomat without any problems, but i had additional great expenses for local cash in a amounth of total 1'400 Euro (to pay Hotelcharge in advance) for 7 days vacations. A new and definitly bad experimence after 43 years travelling around the world in more than 165 countries. ???
Aufenthalt von 7 Nächten im Juni 2017

10/10 – Hervorragend

Sani

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay for relaxation.
Aufenthalt von 7 Nächten im April 2024

10/10 – Hervorragend

Ilaria

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had very good time Staff and service were excellent
Aufenthalt von 7 Nächten im April 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 30. Apr. 2024
Dear Ilaria,Thank you so much for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua! We're thrilled to hear that you had a fantastic time and that our staff provided excellent service throughout your stay. Your kind words truly mean the world to us. We strive to create memorable experiences for all our guests, and it's incredibly rewarding to know that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back for another wonderful stay in the near future!

10/10 – Hervorragend

Dmitriy, Bull Creek

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The stuff was friendly and helpful .Place was cleaned and looked after. Will recommend others.
Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 29. Apr. 2024
Dear Dmitriy,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness and upkeep of our resort. Your recommendation means the world to us, and we can't wait to welcome you back or to assist any friends or family you send our way. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. Safe travels until we meet again!

10/10 – Hervorragend

Jennifer

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Family friendly resort and exceptional customer service
Aufenthalt von 7 Nächten im März 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 3. Apr. 2024
Dear Jennifer,Thank you so much for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you found our resort to be family-friendly and that you enjoyed exceptional customer service during your stay.At Holiday Inn, we strive to create memorable experiences for all our guests, and it's wonderful to know that our efforts made your family vacation special. Our team works tirelessly to ensure that every aspect of your stay exceeds your expectations, from the moment you check-in until the time you depart.We hope to have the pleasure of welcoming you back for another unforgettable experience soon! If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,

10/10 – Hervorragend

Barbara

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff at the property are super friendly. They will help with any issues you might have.
Aufenthalt von 13 Nächten im März 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 27. März 2024
Dear Barbara,We are thrilled to hear that you had such a positive experience with our staff at Holiday Inn Resort Bali Nusa Dua! Providing exceptional service and ensuring our guests feel welcome and supported is always our top priority. Our team takes great pride in going above and beyond to assist guests with any issues they may encounter during their stay. Your kind words serve as a wonderful encouragement for our dedicated team members. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay in the future!

10/10 – Hervorragend

Wannie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was excellent. I felt like a VIP. I did prepay all the breakfast for two even though I was a solo traveller and never got to use any of the breakfast voucher. The experience there was to please and I love it. I got the 'facing pool' room as an upgrade but all the kids were noisy in the pool all day round and the walls are thin. If not for my sleepleasneas, it could have been perfect. Great experience nonetheless. The swarm of bug ugly mozzies and flies attacking me was in royal Austrians and u left with a bad taste in my mouth from there. Separate post though. This hotel is 5 stars to me with attentive and personable staff, even if they got my name wrong
Aufenthalt von 3 Nächten im März 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 23. März 2024
Dear Wannie,Thank you for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua. We're delighted to hear that you found our staff to be excellent and that you felt like a VIP during your stay. Providing exceptional service is our top priority, and we're thrilled that we were able to exceed your expectations in this regard.We apologize for any inconvenience you experienced regarding the breakfast vouchers and the noise from the pool area. Your feedback regarding the noise level and thin walls in the 'facing pool' room is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' overall experience.Despite these challenges, we're delighted to hear that you still had a great experience overall and consider us a 5-star establishment. We truly appreciate your kind words regarding our attentive and personable staff, although we apologize for any confusion with your name.Thank you once again for choosing Holiday Inn Resort Bali Nusa Dua. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there is anything further we can assist you with, please do not hesitate to contact us.

10/10 – Hervorragend

Urszula

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay at the hotel. Staff Yanti, Tina and reception are very helpful. Thank you so much
Aufenthalt von 13 Nächten im März 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 23. März 2024
Dear Urszula,Thank you for sharing your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We're thrilled to hear that you had a great stay with us and that our team members, Yanti, Tina, and our reception staff, made your experience memorable with their exceptional service. We pride ourselves on providing top-notch hospitality, and it's always rewarding to know that our guests feel well taken care of. Your kind words will be shared with the entire team as recognition for their efforts. We hope to welcome you back for another fantastic stay in the near future!

10/10 – Hervorragend

Vanessa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service was impeccable with everyone have beautiful smiling faces
Aufenthalt von 8 Nächten im März 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 23. März 2024
Dear Vanessa,We're thrilled to hear that you had an exceptional experience at Holiday Inn Resort Bali Nusa Dua! Our team takes great pride in providing top-notch service to all our guests, and it's wonderful to know that their efforts contributed to making your stay memorable.It's heartening to hear that our staff greeted you with beautiful smiles throughout your visit. We believe that a warm and welcoming atmosphere sets the tone for a truly enjoyable stay, and we're delighted that you felt that positivity during your time with us.Thank you for taking the time to share your feedback. We hope to welcome you back for another wonderful stay.Warm regards,

10/10 – Hervorragend

Robyn, Langley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice quiet area surrounded by other resorts. Liked ours best. Not too big. Modern clean and super friendly staff. Nice breakfast included. Good Balinese restaurants within a block or two. Nicer area than Kyra beach.
Aufenthalt von 9 Nächten im März 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 23. März 2024
Dear Robyn,Thank you for sharing your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you enjoyed your stay in our tranquil and modern resort. Our team takes great pride in providing exceptional service, and we're thrilled that you found our staff to be super friendly.It's wonderful to know that you appreciated the intimate size of our resort, as well as the cleanliness and modern amenities we offer. We believe in providing a comfortable and welcoming atmosphere for our guests to enjoy.We're glad to hear that you found our breakfast offerings enjoyable and that you were able to explore the nearby Balinese restaurants. Nusa Dua is indeed known for its culinary scene, and we're pleased that you had the opportunity to experience it.Thank you for choosing Holiday Inn Resort Bali Nusa Dua as your preferred accommodation, and we hope to welcome you back for another fantastic stay in the future.Warm regards,

10/10 – Hervorragend

Goce

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend this resort for families with children. The kids pool and kids club were fantastic. The staff were friendly and went above and beyond to cater for our needs. They offered a personalised experience. We stayed in a standard king room which was above our expectations. The room was spacious and offered a partial ocean view. It was well kept however housekeeping needs to work on their attentiveness. The floors were not clean and our sheets were not changed at all. Breakfast was excellent. Lots to choose from. The standard menu was affordable but repetitive for a week long stay. The pools were nicely set up however there is not enough sun loungers and hard to get. The pools need immediate maintenance. There were a lot of missing tiles and patch up jobs. Four kids cut themselves and needed first aid. The upkeep of the pools was disappointing. Wifi was fast and had connection throughout the resort, even in the pool. The spa was a luxurious experience, highly recommended. Overall, to sum up our stay in key words - above our expectations, highly recommended for young families, excellent staff, would stay there again, spruce up the menu, fix the pools.
Aufenthalt von 7 Nächten im März 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 11. März 2024
Dear Goce,Thank you for taking the time to share your detailed feedback regarding your recent stay at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you highly recommend our resort for families with children and that the kids pool and kids club added to the fantastic experience.It's heartening to know that our staff went above and beyond to cater to your needs, providing a personalized experience that exceeded your expectations. We appreciate your compliments on the spaciousness and partial ocean view of our standard king room. However, we sincerely apologize for the oversight in housekeeping; your concerns regarding cleanliness have been noted, and we will address this with our team to ensure a more thorough and attentive service in the future.We are pleased to hear that you enjoyed the excellent breakfast with a variety of options, and we appreciate your feedback on the affordability and repetitiveness of the standard menu for a week-long stay. Rest assured, we will review and enhance the menu to offer a more diverse and satisfying culinary experience.Your observations on the pools and the challenges with sun loungers have been duly noted. We sincerely apologize for any inconvenience caused by the maintenance issues, and we assure you that our team is working diligently to address these concerns promptly. The safety and well-being of our guests, especially the young ones, are our top priorities, and we regret any incidents that required first aid. Immediate actions will be taken to rectify the pool conditions to prevent such occurrences in the future.We are thrilled to hear that the resort-wide Wi-Fi met your expectations, providing a seamless connection even by the pool. Moreover, we're glad you enjoyed the luxurious experience at our spa, and we appreciate your high recommendation.Your overall positive sentiments and constructive feedback are invaluable to us. We are committed to continually improving our services and facilities to provide an even better experience for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay, and we thank you for choosing Holiday Inn Resort Bali Nusa Dua.Best regards,Holiday Inn Resort Bali Nusa Dua Family

10/10 – Hervorragend

Azime

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff that go above and beyond, thank you
Aufenthalt von 9 Nächten im Januar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 26. Feb. 2024
Dear Azime,Thank you so much for taking the time to share your wonderful feedback about your stay at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that our staff's friendliness and dedication made a positive impact on your experience.At Holiday Inn Resort Bali Nusa Dua, our team strives to go above and beyond to ensure our guests feel welcomed and well taken care of. It warms our hearts to know that our efforts have contributed to your satisfaction. We believe that exceptional service is a key element in creating memorable stays, and it is rewarding to see that reflected in your kind words.We will be sure to share your appreciation with our entire team, as it serves as motivation for us to continue delivering outstanding service. If there is anything specific that stood out to you during your stay or if you have any suggestions for improvement, please feel free to share them with us. We always value the feedback of our guests.Once again, thank you for choosing Holiday Inn Resort Bali Nusa Dua. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff,the facilities and hotel room were fantastic , gardens neatly kept. Not the resorts fault, but the beach along Nusa Dua has some rubbish in the water and washing up on the beach..Would easily stay at Holiday Inn again ,feel very special and spoilt.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 20. Feb. 2024
Dear Anthony,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you had a fantastic experience and that our staff, facilities, and hotel room exceeded your expectations.We appreciate your understanding regarding the beach conditions along Nusa Dua. While it's unfortunate that there were some issues with rubbish in the water and on the beach, we want to assure you that we are committed to doing our part to maintain a clean and beautiful environment. We will continue working with local authorities and communities to address this concern and contribute to the preservation of our natural surroundings.It's fantastic to know that you felt special and spoiled during your stay. Providing exceptional guest experiences is at the heart of what we do, and we are thrilled that we were able to create a memorable and enjoyable stay for you.We look forward to the opportunity of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future. If there's anything specific you would like us to improve upon or if you have any special requests for your next visit, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,

10/10 – Hervorragend

Amin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My husband and I recently had the pleasure of staying at the Holiday Inn, Nusa Dua for 8 nights. From the moment we arrived, we were treated to an exceptional experience that exceeded all expectations. The guest experience at this hotel is truly exceptional. From the warm welcome at check-in to the personalized attention throughout our stay, every moment was marked by genuine care and hospitality. ALL the staff went above and beyond to ensure that every aspect of our visit exceeded expectations. They were always on hand to assist with any inquiries or requests, and their genuine hospitality made us feel valued guests. Their attentiveness, friendliness and exceptional customer service were remarkable. We received exceptional service from: Ryan, Widi at reception and from the Duty manager, Dewa Ayu Satriya. PASAR MARKET CAFE: Eka, Diwik, Tina, Chaba, Arika, Yinta. Krisna – the incredible Chef, and the pastry chef – for their exceptional Indonesian street food, and Erik - the trainee chef, for the Soto ayam, bakso and incredible new sample dishes. Yunita, the Restaurant Manager. Erick, Kartika and Juna who cleaned our rooms impeccably and to the highest standard. The amenities and accommodations were modern and sleek, contributing to a luxurious and comfortable stay. Overall, our experience at the Holiday Inn, Nusa Dua was nothing short of phenomenal, and we look forward to returning for another memorable stay. Highly recommended to anyone seeking an unforgettable hotel
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 26. Feb. 2024
Dear Amin,Thank you so much for taking the time to share your incredible experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you and your husband enjoyed an exceptional 8-night stay with us.It warms our hearts to know that from the moment you arrived, you felt the genuine care and hospitality that we strive to provide to all our guests. Your kind words about our team, especially Ryan, Widi, Dewa Ayu Satriya, Eka, Diwik, Tina, Chaba, Arika, Yinta, Krisna, the pastry chef, Erik, Yunita, Erick, Kartika, and Juna, have been shared with them, and they are truly grateful for your recognition.We are thrilled to hear that you enjoyed the culinary delights at PASAR MARKET CAFE, and we'll make sure to pass on your compliments to the chefs and staff mentioned. It's our goal to create memorable dining experiences, and we are pleased to know we succeeded.Your appreciation for our modern and sleek amenities, contributing to a luxurious and comfortable stay, is truly rewarding. We constantly strive to exceed expectations, and it's wonderful to hear that we achieved this during your visit.We genuinely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay at Holiday Inn Resort Bali Nusa Dua. If there's anything specific you would like during your next visit, please feel free to let us know.Warm regards,

8/10 – Gut

Mira

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly staff
The staff is beyond friendly. They know you by name and make all your wish come true. I got a special breakfast every morning and they will make sure you’re happy and satisfied. Great kids Club! Especially Indiana was taken good care of our child and she loved her. Great Pool area, beach and very nice restaurants. They have theme nights almost every night so you don’t necessarily need to leave the resort for dinner. Short drive from Bali Collection and they have shuttle bus taking you there. Definitely recommend this hotel!
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 16. Feb. 2024
Dear Mira,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We are absolutely thrilled to hear that you enjoyed your stay with us.It warms our hearts to know that our staff's friendliness and personalized service made your holiday truly special. It's fantastic to hear that you felt well taken care of, and we appreciate your kind words about our team's efforts to make all your wishes come true.We are delighted that you and your family enjoyed the special breakfasts and that our team, especially Indiana at the Kids Club, made your child's experience memorable. Our team takes pride in creating a welcoming and enjoyable environment for our younger guests, and it's always rewarding to hear about their positive impact.It's great to know that you took advantage of our fantastic pool area, beautiful beach, and the diverse dining options at our restaurants. We are pleased that you found our theme nights appealing, providing a convenient and enjoyable dining experience right here at the resort.We appreciate your mention of our shuttle service to Bali Collection, making it convenient for you to explore the local area. We aim to provide a well-rounded experience that caters to all our guests' needs, and we are thrilled that we succeeded in creating a memorable stay for you.Thank you for recommending our hotel; it means the world to us. We look forward to welcoming you back to Holiday Inn Resort Bali Nusa Dua for another unforgettable stay.Warm regards,

10/10 – Hervorragend

Jessica

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Vacation with Friends and Family
The room is big and comfortable, the service is great. The breakfast has many variety of food and take delicious too..
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 6. Feb. 2024
Dear Jessica,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that your vacation with friends and family was a memorable one.It warms our hearts to know that you found our rooms spacious and comfortable. We strive to create a relaxing and enjoyable atmosphere for our guests, and it's great to see that reflected in your stay. Our team is dedicated to providing excellent service, and we're thrilled that you felt well taken care of during your time with us.We're especially pleased that you enjoyed our breakfast offerings. With a diverse selection of delicious options, we aim to cater to every palate, and it's rewarding to hear that we succeeded in providing a satisfying start to your day.Your kind words serve as motivation for our team to continue delivering exceptional experiences to all our guests. We appreciate your feedback and hope to have the pleasure of welcoming you and your loved ones back to Holiday Inn Resort Bali Nusa Dua in the future.Thank you once again for choosing to stay with us and for sharing your positive review.Warm regards,

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel for beach relaxation
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 6. Feb. 2024
Dear Mark,Thank you for taking the time to share your positive experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you enjoyed your stay and found our hotel to be a nice place for beach relaxation.We hope to have the pleasure of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future. Until then, safe travels and thank you again for choosing to stay with us!Warm regards,

10/10 – Hervorragend

D G

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 6. Feb. 2024
Dear D,Thank you for rating us.Warm regards,

10/10 – Hervorragend

Paula

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 12 Nächten im Januar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 1. Feb. 2024
Dear Paula,Thank you for choosing to stay with us and for sharing your positive experience. We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 18 Nächten im Dezember 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 1. Feb. 2024
Dear Mark,Thank you for choosing to stay with us and for sharing your positive experience. We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 – Hervorragend

Barry, SEAFORTH

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 23. März 2024
Dear Barry,Thank you for rating us.Warm regards,

10/10 – Hervorragend

Aislene

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 1. Feb. 2024
Dear Aislene,Thank you so much for taking the time to share your excellent review of Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you had such a fantastic experience during your stay with us.We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 – Hervorragend

Manal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 22. Jan. 2024
Dear Manal,Thank you for rating us.Warm regards,

4/10 – Schlecht

Vemund

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Well, it wasn’t too expensive. The breakfast was really bad.i can’t remember staying at a hotel with worse breakfast. It’s a 3 star hotel. Don’t expect anything more and you will not be disappointed
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 22. Jan. 2024
Dear Vemund,Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your input as it helps us identify areas for improvement.We are sorry to hear that your experience with us did not meet your expectations, particularly regarding the breakfast. We sincerely apologize for any inconvenience this may have caused. Please rest assured that we take your comments seriously, and we will address this matter with our team to ensure that the quality of our breakfast service is improved.We understand that expectations vary, and we appreciate your perspective on our hotel being a 3-star establishment. However, we strive to provide a comfortable and enjoyable stay for all our guests, regardless of the star rating. We regret that we fell short in delivering a satisfying breakfast experience for you.We would love the opportunity to make it right. If you could provide us with more details about your stay, such as the specific date and any additional feedback, it would greatly assist us in addressing the issues you encountered.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the chance to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,

10/10 – Hervorragend

James Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Resort was excellent and staff were very accommodating for all of our needs. Would definitely recommend as a resort for all families staying in Nusa Dua.
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 22. Jan. 2024
Dear James,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our resort excellent and that our staff were able to meet all of your needs. Ensuring the comfort and satisfaction of our guests is our top priority, and it's truly rewarding to know that we were successful in providing you with a memorable stay.Your recommendation means a lot to us, especially for families visiting Nusa Dua. We strive to create an atmosphere that caters to the diverse needs of our guests, and we're delighted that your family had a positive experience.We hope to have the pleasure of welcoming you back to our resort in the future. If there's anything specific you loved about your stay or any suggestions you may have for improvement, please feel free to share. We appreciate your feedback and are always looking for ways to enhance the guest experience.Once again, thank you for choosing our resort, and we look forward to serving you and your family again in the future.Best Regards,

10/10 – Hervorragend

reddy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Holiday Inn is definetly a good place to stay especially for kids there is kids pool to have fun,loved the hospitality and the staff were very kind and lovely and service was very good.couple of activities to do around.Definetly recommended this place to stay,and food was also good.Thanks to staff for making our stay memorable.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 22. Jan. 2024
Dear Reddy,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you had such a fantastic stay, and it warms our hearts to know that our resort left a lasting impression on you.It's fantastic to hear that our kids' pool added an extra layer of enjoyment for your little ones. We strive to create an environment where families can make cherished memories together, and it sounds like we succeeded in doing so during your stay.Our team takes great pride in delivering exceptional hospitality, and we're thrilled that you found our staff to be kind, lovely, and attentive. We believe that excellent service is a key component of a memorable stay, and we're pleased to hear that you felt well taken care of.We're also glad you enjoyed the various activities available around the resort. Providing a range of options for our guests to explore and enjoy is one of our priorities, and it's rewarding to know that you had a couple of activities to enhance your experience.Your kind words about the food are greatly appreciated. Our culinary team works hard to offer a diverse and delicious menu, and we're delighted that it added to the overall enjoyment of your stay.We sincerely appreciate your recommendation and are grateful for the opportunity to have been a part of making your stay memorable. Should your travels bring you back to Bali, we would be honored to welcome you again for another unforgettable experience.Thank you once more for choosing Holiday Inn Resort Bali Nusa Dua, and we look forward to hosting you again in the future.Warm regards,

10/10 – Hervorragend

Prenilla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The included breakfast buffet was wonderful with the widest variety/selection.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 12. Dez. 2023
Dear Prenilla,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the breakfast buffet during your stay at our resort.Our team works hard to provide a wide variety and selection of delicious options to cater to different tastes and preferences, so it's truly rewarding to know that our efforts have made your experience memorable. We believe that a great breakfast sets the tone for the day, and we are delighted that you found our offerings wonderful.Your kind words serve as motivation for our staff to continue delivering exceptional service and maintaining the high standards we strive for. We hope to have the pleasure of welcoming you back to our resort in the future. If there is anything specific you loved about the breakfast buffet that you'd like to highlight, please feel free to share any additional feedback.Once again, thank you for choosing our resort, and we look forward to hosting you again soon!Warm regards

10/10 – Hervorragend

Cristina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Un Hotel a misura d'uomo con un che di famigliare. Pulito e accogliente. I ragazzi che lavorano li (tutti giovani) molto preparati e gentili. Un grazie di vero cuore.. Abbiamo trascorso una vacanza fantastica!
Aufenthalt von 9 Nächten im November 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 22. Nov. 2023
We are thrilled to hear that you had a wonderful and memorable stay at our resort. Your kind words and feedback are greatly appreciated, and we are honored to have exceeded your expectations.Our goal at our resort is to provide our guests with a personalized and welcoming experience, and we are proud to have achieved that with your visit. Our team of young and knowledgeable staff members are dedicated to ensuring that every guest feels at home and receives the best possible service during their stay.We take pride in maintaining a clean and inviting environment for our guests, and we are committed to providing exceptional service that meets and exceeds your expectations. We are grateful for your positive review and would like to extend our sincere thanks for choosing our resort for your holiday.We look forward to welcoming you back soon and providing you with another unforgettable experience at our resort.Best regards,

10/10 – Hervorragend

Dale

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Couldn’t have been happier, the staff were exceptional, the breakfast was phenomenal, facilities clean and a joy to use. Rooms clean and well appointed. Everything exceeded our expectations would fully recommend and we will definitely be back again. Thankyou guys xxx
Aufenthalt von 9 Nächten im November 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 22. Nov. 2023
Dear Dale,We are thrilled to hear that your recent stay at our resort exceeded your expectations. Your kind words about our staff, breakfast, facilities, and cleanliness are greatly appreciated. We take pride in providing exceptional service and strive to make every guest's experience memorable. We are delighted to hear that you would fully recommend our resort to others and that you plan to return in the future. Your satisfaction is our top priority, and we will continue to work hard to ensure that every guest has a wonderful and unforgettable stay with us. Thank you for choosing our resort, and we look forward to welcoming you back soon. Best regards,

6/10 – Okay

Jodie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very disappointed with food inconsistency and variety especially when ordering for dietary requirements. A few meals were very slow in being delivered staff were hugely apologetic but after the 2nd time it was a bit much. Staff advised new menu coming in December
Aufenthalt von 7 Nächten im November 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 22. Nov. 2023
Dear Jodie,We are sorry to hear that your recent stay at our resort did not meet your expectations, particularly with regards to the food inconsistency and variety, especially for dietary requirements. We understand the frustration and inconvenience this may have caused you, and we apologize for any inconvenience this may have caused.We would like to assure you that we are currently addressing this issue and have implemented some changes to our menu to provide a wider variety of options for guests with dietary restrictions. Our new menu, which will be introduced in December, will feature more options for vegan, vegetarian, and gluten-free diets.Regarding the slow delivery of meals, we apologize for the inconvenience this may have caused you. Our staff has advised us of this issue, and we are currently investigating the matter to determine the root cause and implement corrective measures. We assure you that we take the timeliness and quality of our food service very seriously, and we will do everything in our power to ensure that this does not happen again.We value your feedback and suggestions, and we are committed to continuously improving our services to meet and exceed your expectations. If you have any further concerns or suggestions, please do not hesitate to contact us directly.Once again, we apologize for any inconvenience this may have caused you, and we hope to have the opportunity to welcome you back to our resort soon.Best regards,

10/10 – Hervorragend

shadat

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were excellent and location was great. Breakfast was very good.
Aufenthalt von 4 Nächten im November 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 22. Nov. 2023
Dear Shadat,We are thrilled to hear that you had an exceptional experience during your stay at our resort. Your kind words about our staff, location, and breakfast are greatly appreciated.Our team takes pride in providing exceptional service to each and every guest, and we are delighted to hear that our efforts did not go unnoticed. Our prime location, surrounded by breathtaking scenery, is a true gem, and we are proud to offer our guests a serene and peaceful atmosphere.We are committed to ensuring that our guests have a memorable and enjoyable experience, and the quality of our breakfast is a testament to that commitment. We take great care in sourcing fresh and local ingredients to create delicious and healthy breakfast options that will energize you for the day ahead.Once again, thank you for choosing our resort and for sharing your positive feedback. We look forward to welcoming you back soon!Best regards,

6/10 – Okay

maria

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
På godt pg vondt
Maren I basengbaren var ikke bra men frokost var bra. Det var tiltiders altfor Mye god hjelp ( folk liksom ikke Fred) for mange andante? Pass ohså på prisene i happy hour. Det var litt lureri når skatten og ser ice charge kommer på toppen. Veldig barnevennlig så hold deg vekke hvis di ikke trivdes med barnegråt. Location var fantastisk og det var ikke så mange folk i november. Gode senger myk sengetøy
Aufenthalt von 2 Nächten im November 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 10. Nov. 2023
Dear Maria,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our breakfast and comfortable beds. However, we are sorry to hear that the pool bar did not meet your expectations and that you found the pricing during happy hour to be misleading. We take your feedback seriously and will work to improve in these areas. As for the number of guests, we do attract families, but we also have designated adult areas for those looking for a more serene experience. We hope to have the opportunity to welcome you back in the future. Thank you again for your valuable feedback.Warm regards,

10/10 – Hervorragend

Anita

Gut: Sauberkeit und Ausstattung
Great
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 10. Nov. 2023
Dear Anita,Thank you for taking the time to leave us a great resort review. We're glad to hear that you had a pleasant and enjoyable stay with us. Our mission is to provide our guests with an exceptional experience from start to finish, and we're delighted to know that we succeeded.We work hard to exceed our guests' expectations, and your kind words are truly appreciated. We hope you will choose to stay with us again the next time you're in the area.Thank you once again for choosing our resort for your stay. It has been an absolute pleasure to serve you.Best Regards,

10/10 – Hervorragend

Lynn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely awesome stay
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Holiday Inn Resort Bali Nusa Dua Family am 10. Nov. 2023
Dear Lynn,Thank you so much for sharing such a wonderful review of your recent stay with us. We are thrilled to hear that your stay at our hotel was absolutely awesome and that you had a great time with us.It is always our top priority to ensure that our guests feel welcomed, comfortable, and satisfied with their overall experience. We are delighted to have met and exceeded your expectations during your stay and are grateful for your generous compliments.Our team takes great pride in their exceptional hospitality and the quality of our accommodations and amenities. We appreciate your recognition of our efforts and are thrilled that you left with happy memories.We hope you will choose to stay with us again in the future and we will work hard to provide you with another amazing experience.Thank you again for your lovely review. Warm regards,