Lobby

Bewertungen von The Ellery

3.5 out of 5
The Ellery
259 Elm Street, Northampton, MA

Bewertungen

8,8

Hervorragend

224 von insgesamt 376 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
102 von insgesamt 376 Gästebewertungen haben eine Bewertung von 8 - Gut" "
33 von insgesamt 376 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 376 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 376 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,2/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Brenda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was perfect. The continental breakfast was varied and delicious. The staff was kind and helpful.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Jane

This hotel is truly home away from home! The lobby provides drinks and snacks 24/7 for free! The lobby is comfy and homey. The room is clean. Earning a clean mark from me who is extremely picky in the cleaning is quite remarkable! Will stay every time I visit Smith!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Ingi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Angela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

William, Baltimore

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful place to stay when visiting Smith College.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Excellent staff: knowledgeable, friendly and professional. The room was very clean and comfortable. The only shortcomings we encountered was the bathroom's lack of a rubber bathmat or safety bars (bathtub floor is quite slippery and dangerous) and an exhaust fan switch. We were told that those issues are to be addressed shortly.
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Tracey

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice modern decor. Liked having a fridge and easy access to car. Lots of choice for breakfast and cookies and coffee available throughout day. Flashing bright light from smoke alarm was annoying in room at night along with sound of people walking around above us.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

lori

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked the location. The room was clean, well appointed. Perfect property to visit my daughter
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Rachel, Bellevue

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for our visit to Smith - just a few blocks away. Room was spotless & bed was so comfortable we didn't want to get up. My daughter loved the hygiene products in the bathroom; I would purchase them for our home if i could remember what they were! Breakfast was better than the average continental with croissants, muffins, fresh fruit, & a variety of coffee options with dairy alternatives. We were on the first level so our door was exterior, but the area is well lit, parking was right outside the door, and we felt very safe. Our flight was delayed so we arrived after check-in hours but communication with the office was friendly & welcoming, and they provided us with detailed self check-in instructions. Our interactions with them the next day confirmed their friendly demeanor. The free homemade cookies at the front desk when we checked out were delicious. We wished we could have stayed a second night! Will definitely return if we are in town again. Highly recommend!
Aufenthalt von 1 Nacht im April 2024
Antwort von The Ellery am 30. Apr. 2024
Greetings Rachel,Thank you for sharing your glowing review! We love hosting our guests who are visiting nearby Smith College, and we are delighted you all felt right at home with us.As you discovered, we understand flight delays occur, and we're glad you felt well-informed about your self-check-in. We loved meeting you all the next morning at breakfast, and we are delighted to know you will remember us should your travels bring you back to Northampton.

6/10 – Okay

Steven, Missoula

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
This is a good, but not exceptional, property. Entry was by an outside door. Rooms are spartan, bathroom is small, starkly decorated and floors are not carpeted. The cold breakfast was quite good.
Aufenthalt von 3 Nächten im April 2024
Antwort von The Ellery am 30. Apr. 2024
Hello Steven,Thank you for joining us at The Ellery, and we appreciate your feedback. We wish you had found more to love about our guest rooms, but are glad you joined us for our expansive breakfast. We look forward to ensuring your even greater comfort should your travels bring you back to Northampton.

8/10 – Gut

sharon

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Beautiful area. You can walk to town . Staff is great. But bathroom does not have rails
Aufenthalt von 3 Nächten im April 2024
Antwort von The Ellery am 29. Apr. 2024
Hello Sharon,Thank you for embracing our walkable location here at The Ellery! We appreciate knowing what you loved about your stay as well as where you see room for improvement, and we hope to welcome you back.

10/10 – Hervorragend

Jonathan

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Joshua

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic staff and a lovely adorable home away from home feeling…
Aufenthalt von 1 Nacht im April 2024
Antwort von The Ellery am 22. Apr. 2024
Hi Joshua,We are so glad you felt right at home with us in Northampton, and we hope we can host your next visit to town as well!

10/10 – Hervorragend

Traci

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely place with special touches added with breakfast. Highly recommend!
Aufenthalt von 1 Nacht im April 2024
Antwort von The Ellery am 18. Apr. 2024
Greetings Traci,Thank you for joining us at The Ellery, and we love that you enjoyed our expansive breakfast! Your recommendation means the world to us, and we hope to see you again one day.

8/10 – Gut

Michael

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Ellery is a solid, comfortable Inn with very accommodating staff. Perfect location to visit Northampton, Smith College and the rest of the "Happy Valley" towns. Modest but satisfying breakfast, with snacks out throughout the day. Ample parking, but also it is a nice walk down into Northampton center. Clean rooms, very comfortable beds and bedding. I am particularly happy with the dog friendly aspect if the Inn, though the 75 lb limit on dogs seems a bit arbitrary. Lots of nice restaurants in Northampton and neighboring Easthampton.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Ellery am 18. Apr. 2024
Hello Michael,We appreciate your detailed review and high score! Thank you for making yourself at home with us, and we hope your four-legged companion could join us as well.We're glad you took advantage of our daily snacks and breakfast, and that your room proved comfortable. We agree that our location is perfect for enjoying the charms of Northampton and Smith College.Come back to see us again one day!

8/10 – Gut

Christine

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Natalie

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von The Ellery am 15. Apr. 2024
Hi Natalie,Thank you for making yourself at home with us here in Northampton! We hope you found time to join us for breakfast by our fireplace, and we would love to host you again should your travels allow.

8/10 – Gut

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Ellery am 9. Apr. 2024
Hello Jason,We appreciate your positive score, and we hope we can welcome you back to The Ellery just as soon as your travels allow.

10/10 – Hervorragend

Sandy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were making a quick trip to Amherst to visit UMass and our stay was easy and comfortable. We got there very late and it was an easy check-in. The room was clean and bed was very comfortable. We had to leave early and was pleasantly surprised that the Continental breakfast was set out before 8am and we were able to eat something before heading out! They had a lovely lovely spread with the usual bread items but also hard boiled eggs, avocado spread and yogurt. The best part was all the toppings! It made it feel much more special. They had coffees and teas and also a filtered water system so we refilled our bottle before checking out. Will definitely recommend!
Aufenthalt von 1 Nacht im April 2024
Antwort von The Ellery am 11. Apr. 2024
Hello Sandy,What a pleasure to receive your five-star review following your time with us here at The Ellery. We are delighted you could join us for our elevated breakfast spread before heading to UMass, and we will pass along your compliments to our kitchen! We love that you enjoyed our many toppings and extras!Until next time!

10/10 – Hervorragend

Melinda

Mit der Familie gereist
Gut: Ausstattung
It is warm and inviting, clean, and very convenient. Would definitely stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Ellery am 12. Apr. 2024
Hi Melinda,We are delighted to know you will join us again should the opportunity arise! We would love to see you again.

8/10 – Gut

Cheryl

Aufenthalt von 2 Nächten im April 2024
Antwort von Ellery am 24. Apr. 2024
Greetings Cheryl,Thank you for sharing your positive score, and we're glad we could settle you into your room here in Northampton so comfortably. Until next time!

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good choice when visiting Smith and downtown Northampton. Walking distance to Campus and downtown
Aufenthalt von 3 Nächten im März 2024
Antwort von The Ellery am 2. Apr. 2024
Hello Christopher,We love that you opted to join us when visiting Smith and Northampton. We love that you found our location so walkable, and we hope we can entice you back for another stay one day.

10/10 – Hervorragend

Quinn

Aufenthalt von 2 Nächten im März 2024
Antwort von The Ellery am 15. Apr. 2024
Hey Quinn,What a treat to find your five-star approval waiting for us! We hope your travels will include Northampton again soon!

10/10 – Hervorragend

Gregg

Aufenthalt von 2 Nächten im März 2024
Antwort von The Ellery am 15. Apr. 2024
Hi Gregg,Thank you for joining us in Northampton for a five-star stay in our boutique hotel by Smith College. We hope to repeat the experience soon!

10/10 – Hervorragend

Laurent

Aufenthalt von 1 Nacht im März 2024
Antwort von The Ellery am 15. Apr. 2024
Hello Laurent,We appreciate your five-star rating more than we can express! Hurry back!

10/10 – Hervorragend

Liberty

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pleasant staff, hearty continental breakfast, nice location next to Smith College, 10 minute walk to downtown.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ellery am 25. März 2024
Hello Liberty,It was a pleasure to welcome you to Northampton, and we're glad our team's warm demeanor and friendly smiles were evident throughout your stay! We hope you'll be back the next time your travels bring you to Northhampton or Smith.

6/10 – Okay

Carol, Mystic

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Altho they did comp part of our stay ( which we did not request) room floor was dirty upon arrival, halls ( in midst of updates to floors etc) were dirty. A convenient location when we visit friends in area but bare minimum all the way around right now. Wish them luck with help in future
Aufenthalt von 1 Nacht im März 2024
Antwort von Ellery am 25. März 2024
Hello Carol,We are glad you found much to love about our location in town and we appreciate your candid review. We apologize that your room was not in the pristine condition it should have been upon arrival, and we were happy to ensure you were compensated for this inconvenience. We hope we can welcome you back one day as we are confident we can win your heart in full.

10/10 – Hervorragend

Aaron

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed at the Ellery for the Northampton Backporch Fest. We were able to walk the 15 minutes to the downtown venues hosting the concerts. Walked back to the hotel at night and used the self check in process to get into our room. We enjoyed breakfast by the fire before checking out the next day. Highly recommend.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ellery am 25. März 2024
Hi Aaron,We are so glad you joined us during the Northampton Backporch Fest! As you discovered, our location is ideal for strolling downtown to catch the concerts at the various festival venues, and we're glad you found our self check-in to be convenient for you.Thank you for joining us for breakfast, and we hope to see you again next year!

10/10 – Hervorragend

Celsa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to check in and easy to check out. Lovely Neighborhood.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Ellery am 19. März 2024
Hi Celsa,Thank you for joining us at The Ellery! We, too, love our neighborhood here by Smith College, and we are glad to hear it was easy to check in and get settled.Until next time!

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I looked the room entrance from outside, cleanliness, decor, tv set up- my complaint though all the guests were respectful on each side you could here there conversations clearly and I have hearing impairments so the room are not insulated well for sound issues.
Aufenthalt von 2 Nächten im März 2024
Antwort von Ellery am 18. März 2024
Hi David,We are glad you found so much to love about your stay with us at our historic Ellery hotel, but sorry to hear that noise crept through from adjacent rooms. We have noted your feedback with care, and are glad you enjoyed our decor and cleanliness overall.We hope we can welcome you back one day!

8/10 – Gut

Basia

Gut: Sauberkeit
staff rather dull and not friendly
Aufenthalt von 2 Nächten im März 2024
Antwort von Ellery am 18. März 2024
Hello Basia,We are glad to note from your score that your stay proved pleasant overall, though we do wish our team members had made a better impression. We trust you had everything you needed, and we hope we can earn your perfect score in the future.

10/10 – Hervorragend

Charles

Aufenthalt von 1 Nacht im März 2024
Antwort von The Ellery am 5. Apr. 2024
Hi Charles,Thank you for joining us during your time in Northampton! We hope we can count on your return one day!

10/10 – Hervorragend

Shuzhe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von The Ellery am 20. März 2024
Hello Shuzhe,Your top score makes us smile! Thank you for joining us here in Northampton for a welcoming and cozy stay!

10/10 – Hervorragend

James

Ice area easy parking
Aufenthalt von 1 Nacht im März 2024
Antwort von Ellery am 12. März 2024
Hi James,Thank you for sharing your feedback! We glad you found parking to be a breeze, and we hope to see you again!

10/10 – Hervorragend

Michelle, Provincetown

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I have stayed here before and love the neighborhood and walkability, free breakfast, fireplace, and staff. Only thing for me is maybe a little too minimalist - this time I had a mirror in the room thank goodness, but very little space for things. It is fine for 1, ok for 2, but just.
Aufenthalt von 2 Nächten im März 2024
Antwort von Ellery am 12. März 2024
Hello Michelle,Thank you for your loyalty to The Ellery when you are in town, and we appreciate your candid feedback. We have noted your desire for more in-room comforts, and we are glad you have been enjoying our fireplace and breakfast on all your visits.Until next time!

10/10 – Hervorragend

Francine

Aufenthalt von 2 Nächten im März 2024
Antwort von Ellery am 1. Apr. 2024
Greetings Francine,Thank you for joining us in Northampton! Please don't hesitate to join us again should your travels bring you back to Western Mass!

10/10 – Hervorragend

Ruth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Streamlined to offer everything you need with nothing extraneous. Fabulous breakfast. Again, perfect but not too much.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ellery am 12. März 2024
Hi Ruth,We are thrilled to learn that you had everything you needed during your time with us at The Ellery! Join us again soon!

10/10 – Hervorragend

Terrence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfy beds. Large clean rooms with adequate continental breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ellery am 12. März 2024
Greetings Terrance,We are so glad you rested comfortably with us here in Northampton, and that you found time to join us for our expansive continental breakfast. Until next time!

10/10 – Hervorragend

Bridgid

Aufenthalt von 1 Nacht im März 2024
Antwort von Ellery am 25. März 2024
Hello Bridgid,Greetings from The Ellery! Thank you for joining us in Northampton, and we hope to see you again one day soon.

6/10 – Okay

Joseph

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
I have two complaints; one involves safety and the other comfort. The Ellery had no landline in the room. There are a considerable number of people who do not have a cell phone. Without a landline in the room, it would be a dangerous situation if a hotel guess was unable to easily call 911. Timing is crucial at such moments and running down the hall for help is no solution. I believe the hotel is reckless in this matter. My second complaint is that there was no reading light on one side of the bed. I as well as most people read in bed at a hotel. This would be an easy fix. And finally, the Ellery has a large, lovely fireplace. On my stay the weather was cold and rainy. There was kindling, paper and wood logs; but no fire. There was great potential for a cozy sitting room. On the plus side, the continental breakfast was very good.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Ellery am 1. März 2024
Hello Joseph,Thank you for sharing your valued feedback with us. We hope you were made aware that guests are welcome to utilize the kindling and wood to start a fire in our common fireplace, but we'll make sure we add signage to reinforce this.We have also noted your suggestions for land lines and reading lights in the rooms.We hope we can welcome you back for a cozier stay one day.

8/10 – Gut

Brian

Gut: Sauberkeit
Spacious, quiet room- comfortable bed. Great pillows and towels.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Ellery am 29. Feb. 2024
Hey Brian,What a treat to find your five-star approval waiting for us! Hurry back!

10/10 – Hervorragend

Dana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fast and easy check in!!! Perfect stopping point between NJ and the White mountains, NH.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Ellery am 29. Feb. 2024
Hi Dana,We hope you loved your time in the White Mountains and agree Northampton is the perfect stopping point! We hope to see you on the return as well!

8/10 – Gut

Suzanne

Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Ellery am 20. März 2024
Hi Suzanne,Thank you for sharing your positive score with our team here in Northampton! Until next time!

10/10 – Hervorragend

Deanna

Mit dem Partner gereist
Very friendly people who really want us to enjoy our time there. Nice common area for breakfast that was also great for snacks and working remotely by the fireplace.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Ellery am 13. Feb. 2024
Hello Deanna,It is indeed the people here at The Ellery who make it the comfortable, welcoming oasis it is here in Northampton, and it was such a pleasure to have you with us. We're glad you found our dining room with its fireplace a great place to get some work done, and we hope to see you again one day.

10/10 – Hervorragend

Amber

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Ellery am 12. Feb. 2024
Hi Amber,We loved hosting you at The Ellery! Until next time!

8/10 – Gut

Katherine

Mit dem Partner gereist
This place is terrific
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Ellery am 12. Feb. 2024
Hello Katherine,We are delighted to have earned your wholehearted endorsement following your stay with us in Northampton. Until next time!

10/10 – Hervorragend

Susan

I especially loved the huge fireplace with cauldron in the eating area. The bed was very comfortable and clean. The products in the bathroom were top notch. I appreciate it.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Ellery am 12. Feb. 2024
Greetings Susan,We are delighted you enjoyed our fireplace in our dining area, and that you rested so comfortably with us. We agree that our bathroom amenities are not to be missed, and we hope to see you again!

10/10 – Hervorragend

M

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spacious and clean
For our one night stay, our room was very clean and spacious. Breakfast was adequate, with enough to get us started on our day. The street is interesting with many beautiful old homes. It was a nice area to walk around. A good option for an overnight in the Northampton area.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Ellery am 12. Feb. 2024
Hello M,Thank you for sharing your top score after your stay with us here in Northampton. We are glad you found your room to be perfectly prepared for your one-night stay, and that you joined us for breakfast before your departure.We hope to host you again should your travels bring you back to our corner of the world!

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice option
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Ellery am 6. Feb. 2024
Hey John,Thank you for joining us at The Ellery! We hope we have emerged as your go-to hotel for future stays in Northampton!

10/10 – Hervorragend

Katherine

Aufenthalt von 3 Nächten im Januar 2024
Antwort von The Ellery am 20. März 2024
Hello Katherine,It was our pleasure to ensure a five-star stay during your time in Western Mass. Until next time!