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Bewertungen von Holiday Inn Resort Aruba - Beach Resort & Casino, an IHG Hotel

4 out of 5
Holiday Inn Resort Aruba - Beach Resort & Casino, an IHG Hotel
J E Irausquin Boulevard 230, Noord

Bewertungen

8,4

Sehr gut

616 von insgesamt 1202 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
310 von insgesamt 1202 Gästebewertungen haben eine Bewertung von 8 - Gut" "
153 von insgesamt 1202 Gästebewertungen haben eine Bewertung von 6 - Okay" "
79 von insgesamt 1202 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
44 von insgesamt 1202 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Petra

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Frühstücksbuffett sehr gut, strand schön obwohl öffentlich mit schirme gegen bezahlung
Aufenthalt von 6 Nächten im Januar 2022
Antwort von Guest Experience Manager Holiday Inn Resort Aruba am 17. Jan. 2022
Liebe Petra, Vielen Dank für Ihre Bewertung. Wir freuen uns zu wissen, dass Ihnen unser Resort gefallen hat. Wir hoffen, Sie besuchen uns bald wieder. Inselgrüße, Guest Experience Manager Holiday Inn Resort Aruba

8/10 – Gut

Pamela Ann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed the Holiday Inn Aruba.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 23. Mai 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Marsha

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Lack of hot water for several days. Compensation only being given for one day. Also very hard to get into ocean as there is a steep drop in the sand upon entering and then walking on slimy seaweed. My husband who has back and balance issues could only use the pool. Also the hot tubs were lukewarm tubs. Did not take all inclusive plan and choices were limited and very expensive. However, staff was great. Smitty at beach, Nikki at lobby bar and Berenice our housekeeper.
Aufenthalt von 14 Nächten im Mai 2024
Antwort von Hazw am 22. Mai 2024
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10/10 – Hervorragend

Jessica, Patchogue

Gut: Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von Hazw am 23. Mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

micael

Mit dem Partner gereist, Mit der Familie gereist
Gut: Ausstattung
Some areas need updating Hot tub not working More control by staff in common areas by staff
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 22. Mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Xionis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was amazing
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hazw am 21. Mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 22. Mai 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Maura Faith

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Very crowded property. Only positives were location and price..
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 21. Mai 2024
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8/10 – Gut

Glenn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Excellent beach & pool access. Staff were excellent and friendly. Ocean bottom a little murky. No hot water for 2 days.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 21. Mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Ilias

Courtesy, cleanliness and location
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 21. Mai 2024
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8/10 – Gut

jac

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
(Love the staff and location need to replace or clean beach chairs
Aufenthalt von 9 Nächten im Mai 2024
Antwort von Hazw am 20. Mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

chester

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location on Palm beach. Very nice beach. Rooms a bit dated but overall a nice experience. Great location for shopping a great variety of restaurants nearby.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hazw am 20. Mai 2024
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10/10 – Hervorragend

Marcelline Helen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was amazingggggg!
Aufenthalt von 8 Nächten im März 2024
Antwort von Hazw am 18. Mai 2024
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6/10 – Okay

Patricia Ann

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Place is rundown, staff is friendly. Location is great.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 14. Mai 2024
Thanks for staying with us. We appreciate your feedback

6/10 – Okay

Danielle

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We had a great stay in Aruba at the Holiday Inn. The hotel was very clean and in a great location. The staff was very nice but very scarce. It was difficult to find help when needed. There was nobody around the pool/beach area for help or even any kind of drink or food service which was very surprising to me. I am not disappointed in our stay and I would go back, I guess I just thought there would be more assistance and/or service around.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 14. Mai 2024
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10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We’ve stayed here four times and love the pools and how close the beach is to the hotel. It’s not super fancy but has everything we need.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 13. Mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Ranilo H.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
…
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Hazw am 13. Mai 2024
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10/10 – Hervorragend

Virginica

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the ocean, and the location was perfect, beautiful, easy waking to the beach. All the stuff very friendly and helpful.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Hazw am 13. Mai 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Ryan

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
The property is in a great location but if you are staying at this resort you must make sure you are not in the Sea Tower. There is a night club next to that tower and the bass/music shakes the entire building until 2am. They moved us but we had to check out at noon and didn’t have a room until almost 4pm.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Hazw am 13. Mai 2024
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10/10 – Hervorragend

Donald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 9 Nächten im April 2024
Antwort von Hazw am 13. Mai 2024
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4/10 – Schlecht

Constance

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
The property is VERY dated but the location is exceptional. However, there are much nicer places to stay near by. We had to change rooms after the first night because the noise in the Sea Tower was insane. Our whole room was shaking until 2:00am. The pool area is nice but the chairs are all falling apart and dirty. Again. Stay somewhere else.
Aufenthalt von 7 Nächten im April 2024
Antwort von Hazw am 13. Mai 2024
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10/10 – Hervorragend

Joanne I, Kearny

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the most helpful staff almost as much as the beach and ocean.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Hazw am 10. Mai 2024
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8/10 – Gut

Brianna A

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location is perfect
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Hazw am 9. Mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Katie Marie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hazw am 9. Mai 2024
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10/10 – Hervorragend

Helen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really liked everything from the location to the shopping, dining, etc.. The facility itself was awesome! Everything was clean and the staff was fabulous! Defimitely coming back in the near future.
Aufenthalt von 4 Nächten im April 2024
Antwort von Hazw am 9. Mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Charles Thomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff , overly accommodating. Excellent location . We will return
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Hazw am 7. Mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Wanda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Hazw am 9. Mai 2024
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8/10 – Gut

Scott

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Hotel is perfectly located around numerous great restaurants! Pool is kept decent. Hotel and rooms like many others have shared are very dated. No bar servers coming to your pool or beach chairs to serve you. All in all even though the hotel rooms and hallways are dated. We would consider coming back. Aruba was a bucket list destination and it did NOT disappoint.
Aufenthalt von 9 Nächten im April 2024
Antwort von Hazw am 7. Mai 2024
Thanks for staying with us. We appreciate your feedback!Hope to see you in the near future.

10/10 – Hervorragend

Kenneth Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Hazw am 6. Mai 2024
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8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great beach and ocean sports access.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hazw am 6. Mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

antonio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We chose this property for its location. basic property. clean. quiet.
Aufenthalt von 7 Nächten im April 2024
Antwort von Hazw am 4. Mai 2024
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8/10 – Gut

Mark

Aufenthalt von 4 Nächten im April 2024
Antwort von Hazw am 6. Mai 2024
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10/10 – Hervorragend

Erica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im April 2024
Antwort von Hazw am 6. Mai 2024
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8/10 – Gut

Albert

Aufenthalt von 10 Nächten im April 2024

6/10 – Okay

mamie

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
Bathroom needed updated. Had to call service two days to ask to hand towels.
Aufenthalt von 4 Nächten im April 2024
Antwort von Hazw am 3. Mai 2024
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10/10 – Hervorragend

timothy

Aufenthalt von 7 Nächten im März 2024
Antwort von Hazw am 3. Mai 2024
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10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel. Will definitely stay there again
Aufenthalt von 5 Nächten im April 2024
Antwort von Hazw am 3. Mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Timothy Allen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Hazw am 3. Mai 2024
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10/10 – Hervorragend

anthony

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything!
Aufenthalt von 8 Nächten im März 2024
Antwort von Hazw am 26. Apr. 2024
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6/10 – Okay

Foteini

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service
Too much noise from night club next door.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hazw am 26. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Lumturije

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property is very outdated but I guess you get what you pay for but the beach chairs were all not only dirty but ripped and damaged. I also don’t mind paying for an umbrella but $50 for a small umbrella was a bit much. The staff was nice but they really need to update and get some new beach chairs and bigger beach towels. Again staff was great has nothing to do with them but I would not stay again.
Aufenthalt von 4 Nächten im April 2024
Antwort von Hazw am 26. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Jeffrey

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Half of the beach chairs were broken, the bathroom was completely disgusting and it was no bigger than a shoe box. The toilet was a foot off the ground and the shower was very dirty. The room itself, well the walls are very thin.
Aufenthalt von 6 Nächten im April 2024
Antwort von Hazw am 3. Mai 2024
Thanks for staying with us. We appreciate your feedback!We will forward your message to the department in concern.

8/10 – Gut

Bradley

Aufenthalt von 7 Nächten im April 2024
Antwort von Hazw am 14. Mai 2024
Thanks for staying with us. We appreciate your feedback

6/10 – Okay

Foteini

Aufenthalt von 4 Nächten im April 2024
Antwort von Hazw am 26. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Dominic

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Experience Manager am 23. Apr. 2024
Dear Dominic,Thank you for taking the time to rate your recent stay at Holiday Inn Resort Aruba. We are thrilled to see that you had a wonderful experience with us and awarded us a 5-star rating.Your positive rating is greatly appreciated, and we are delighted that we could exceed your expectations during your time with us. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

8/10 – Gut

Allyn, Basking Ridge

Mit der Familie gereist
The location was the best. Right in the middle of the action. Water sports right on their beach. Parasailing, tubing, Jolly pirates. Floaties.
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Experience Manager am 23. Apr. 2024
Dear Allyn,Thank you for sharing your feedback with us regarding your recent stay at Holiday Inn Resort Aruba. We are thrilled to hear that you enjoyed our prime location, nestled in the heart of the action, offering easy access to a plethora of water sports right on our beach.Aruba's stunning coastline provides the perfect backdrop for an array of exciting activities, and we're delighted that you were able to take advantage of parasailing, tubing, and even the adventurous Jolly Pirates experience. It sounds like you had a fantastic time exploring the water activities available to our guests.Additionally, we're glad to know that you appreciated the convenience of having floaties available on our beach, adding an extra layer of enjoyment to your stay.Thank you for choosing Holiday Inn Resort Aruba for your vacation, and we hope to welcome you back soon for another unforgettable experience in the heart of the action.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

10/10 – Hervorragend

Kenneth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice place to send time with family and friends.
Aufenthalt von 7 Nächten im April 2024
Antwort von Hazw am 20. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Catherine

Verbesserungswürdig: Zustand der Unterkunft
Stay away from the Sea Tower club next door plays loud music until 2 am every night If you don’t get up very early you will probably get a broken lounge chair. Third pool should be adults only to avoid being constantly splashed or hit with footballs. Would never stay there again.
Aufenthalt von 7 Nächten im April 2024
Antwort von Hazw am 20. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Thomas, Chesapeake

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed the area where this resort is located and the resort itself. The only issue we had was the cigar smokers outside that made it unbearable to sit outside some nights and enjoy everything.
Aufenthalt von 10 Nächten im April 2024
Antwort von Guest Experience Manager am 19. Apr. 2024
Dear Thomas,Thank you for choosing to stay at Holiday Inn Resort Aruba and for sharing your experience with us. We're thrilled to hear that you enjoyed the area where our resort is located and that you had a positive overall experience with us.We sincerely apologize for any inconvenience caused by the presence of cigar smokers outside, which made it difficult for you to fully enjoy our outdoor spaces on certain nights. We understand how this can detract from the overall experience, and we appreciate your feedback on this matter.Once again, we thank you for your valuable feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back to Holiday Inn Resort Aruba for another wonderful stay.Warm regards,Guest Relations ManagerHoliday Inn Resort Aruba

10/10 – Hervorragend

Christie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Honestly I was concerned when I booked this hotel because I kept reading reviews that it was "basic" or not fully updated rooms. So if you keep checking the reviews and have concerns please do not. The hotel is very nice, everything is VERY clean. All of the staff are extremely friendly. The beds are SO comfortable. I genuinely had one of the best vacations in Aruba and staying at this hotel. Everything is in walking distance if you choose not to do the all inclusive like I did. The location is simply perfect. We will definitely be back.
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Experience Manager am 19. Apr. 2024
Dear Christie,Thank you for choosing to stay at Holiday Inn Resort Aruba and for sharing your experience with us. We truly appreciate your feedback and are thrilled to hear that we exceeded your expectations.It's wonderful to know that our hotel's cleanliness, friendly staff, and comfortable beds made your vacation one of the best you've had in Aruba. We take pride in providing a clean and welcoming environment for our guests, and it's gratifying to hear that our efforts have made a positive impact on your stay.We're also delighted that you found our location convenient and that you were able to enjoy everything Aruba has to offer. Being within walking distance to various attractions is certainly a perk, and we're glad you were able to take advantage of it.Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back to Holiday Inn Resort Aruba for another fantastic vacation in the future.Warm regards,Guest Relations ManagerHoliday Inn Resort Aruba