Dear Annika, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the excellent views. We offer our guests a large selection of Fallsview Rooms, and each of our rooms features state-of-the-art technology, spacious bathrooms, and the most comfortable beds around! We appreciate your business and hope to welcome you back soon for another enjoyable stay.Best Regards,ZachGuest Experience Team

Dear Marek, Thank you for choosing Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Best Regards,Daniel Ilias,General Manager

Dear Kathryn, Thank you for being our guest at Sheraton Fallsview Hotel and sharing your experience. We are delighted to know you were pleased with our excellent views and elegant balcony and that you took advantage of our fireplace. However, we are sorry for the noise disturbance you encountered during your visit. In the future, please know our front desk is available to make your stay as comfortable as possible, so feel free to reach out to them. Thank you again for your feedback, and we look forward to your next visit.Best Regards,Daniel Ilias,General Manager

Thank you for staying with us! We hope to see everyone again soon.

Dear Jodi, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We love knowing how much you enjoyed your time here, especially our attentive service. We hope we will be the first hotel you think of on future trips to the area!Best Regards,ZachGuest Experience Team

Dear Tanja, It is always encouraging to receive positive feedback from our guests, and we thank you for sharing your kind remarks about our friendly staff. In addition, please know that your comments regarding public areas and the check-in have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. Thank you for staying at the Sheraton Fallsview Hotel, and we hope you choose to create more great memories with us whenever your travels bring you back to the city!Best Regards,ZachGuest Experience Team

Dear Anastasia, It was a pleasure having you as our guest at the Sheraton Fallsview Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Vialini, Thank you for your nice rating. We are glad we could exceed your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Sheraton Fallsview Hotel.Best Regards,ZachGuest Experience Team

Dear Elmar, We appreciate you choosing our hotel for your visit to Niagara Falls. We apologize for not meeting your expectations with the room and the disappointing view you had. Our focus is on the comfort and satisfaction of our guests, and we apologize for the frustration this caused you. We will review your comments with our team appropriately. Moreover, we are sorry that you had to experience the fire alarms sounding in the early morning. We regret the inconvenience this caused, and we will share your remarks with the respective individuals. We hope to have another chance to provide you with a relaxing stay.Best Regards,ZachGuest Experience Team

Dear Lindsay, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations with our modern, award-winning view accommodations and excellent location. It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,ZachGuest Experience Team

Dear Diane, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your room with a balcony and excellent views. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Best Regards,ZachGuest Experience Team

Dear Peter, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. You can practically feel the mist! Thank you for recommending the Sheraton Fallsview Hotel to future guests. We look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Jasdeep, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Best Regards,ZachGuest Experience Team

Dear Aleshia, Thank you for rating your experience at the Sheraton Fallsview Hotel. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Best Regards,ZachGuest Experience Team

Dear Ed, Thank you for staying with us and sharing your feedback. We apologize for the noise disturbance you experienced due to the elevator. While we are glad we were able to move you to another room, we are sorry for the inconvenience you encountered, especially on your initial night. We appreciate your patience and hope to have another opportunity to welcome you again at the Sheraton Fallsview Hotel for an exceptional visit. Best Regards,Zach,Guest Experience Team

Dear Denise, Thank you for taking the time to post an excellent rating of Sheraton Fallsview Hotel. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Best Regards,ZachGuest Experience Team

Dear Jennifer, It is great to see your travels brought you back to see us again. We appreciate you highlighting our convenient location. However, we are sorry for not meeting your expectations this time with the views from your room. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We look forward to welcoming you back so we can provide you with the outstanding experience you always deserve and that you have come to expect from us.Best Regards,Zach,Guest Experience Team

Dear Ms. Ann, Thank you for staying at Sheraton Fallsview Hotel and for your generous feedback. We are thrilled you enjoyed the mesmerizing views from the comfort of your room and that it made your visit so memorable. You can practically feel the mist! We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more. See you soon. Best Regards,Zach,Guest Experience Team

Dear Jaime, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone! It was a pleasure hosting you, and we hope we will be the first hotel you think of on future trips to the area!Best Regards,Zach,Guest Experience Team

Dear Rani, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Fallsview Hotel. We look forward to your return and wish you all the best with your future travels.Best Regards,Zach,Guest Experience Team

Dear Ella, Thank you for staying at Sheraton Fallsview Hotel and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Best Regards,Zach,Guest Experience Team

Dear Sherry, Thank you for your gracious review of the Sheraton Fallsview Hotel. We are glad our location was convenient to everything you wanted to do on this visit and helped to elevate your stay. We appreciate your business and hope to see you again on your next visit to the area.Best Regards,Zach,Guest Experience Team

Dear Bobby, Thank you for the excellent feedback. We are thrilled we exceeded your expectations and that our ideal location proved perfect for your travel plans. It was a pleasure hosting you at Sheraton Fallsview Hotel, and we look forward to seeing you again soon. Best Regards,Zach,Guest Experience Team

Dear Tracey, Thank you for choosing to stay at the Sheraton Fallsview Hotel. We are glad our location was convenient for everything you wanted to do on this visit. We were also delighted to learn that you enjoyed the amazing views from our pool area and that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,ZachGuest Experience Team

Dear Mr. Alexandre, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We hope we will be the first hotel you think of on future trips to the area!Best Regards,ZachGuest Experience Team

Dear Haris, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. You can practically feel the mist! We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,ZachGuest Experience Team

Dear Qianqian, It was a pleasure having you as our guest at Sheraton Fallsview Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you again, and we hope to have the opportunity to welcome you back very soon.Best Regards,ZachGuest Experience Team

Dear Barbar, We are delighted you had a refreshing and fulfilling vacation at Sheraton Fallsview Hotel. It is always wonderful to see from our guests how the incredible views of the falls helped to elevate their visit. Thank you for the generous review, and we look forward to hosting you again soon.Best Regards,Zach,Guest Experience Team

Dear Mawal, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are delighted to hear that you enjoyed the beautiful view and that overall, you had a good stay. However, we apologize for the inconvenience caused by the lack of a microwave in your room. Your feedback is valuable, and we will certainly take it into consideration as we continue to improve our guest experience. We hope that despite this inconvenience, you were able to enjoy your time with us, and we appreciate your understanding. Thank you again, and we look forward to welcoming you back for another enjoyable stay in the future.Best Regards,ZachGuest Experience Team

Dear Nita, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are thrilled to hear that you enjoyed the spectacular view of the Falls and that you made good use of the ergo pass and found it to be a great idea for getting around. We are also especially delighted to hear your compliments about our staff. Providing helpful and friendly service is our top priority, and we are pleased that our team members made a positive impression on you during your stay. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best Regards,ZachGuest Experience Team

Dear Monika, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. However, we deeply regret the wait time you had with our elevators during your visit. We will address this appropriately, and we want you to know we are very grateful for your patience. We appreciate hearing from our guests as we continually strive to improve our services. We hope you will revisit for the seamless stay you deserve.Best Regards,ZachGuest Experience Team

Dear Teresa, Thank you for choosing the Sheraton Fallsview Hotel and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,ZachGuest Experience Team

Dear Dan, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Cady, Thank you for taking the time to share your feedback. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family. We hope we will be the first hotel you think of on future trips to the area!Best Regards,ZachGuest Experience Team

Dear Francis, Thank you for being our guest at the Sheraton Fallsview Hotel. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Darren, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. You can practically feel the mist! Thank you for recommending the Sheraton Fallsview Hotel to future guests. We look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Stephanie, Thank you for sharing your experience at our hotel. We apologize for the inconvenience regarding your reservation. This does not reflect the standard of service we aim to provide, and we understand how frustrating this must have been for you. We take feedback like yours very seriously and are grateful for the opportunity to connect with you. We assure you that we will reach out further to resolve your concerns to your satisfaction. Best Regards,ZachGuest Experience Team

Dear Purusothman, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are delighted to hear that overall, you enjoyed your time with us. However, we sincerely apologize that there was a discrepancy between the information provided by our hotel staff and the actual operating hours of the restaurant. Please know that this is not reflective of the level of service we aim to provide, and we have shared your comments with the appropriate individuals as we strive to improve our guest experience. Furthermore, we are glad that you were able to find an alternative dining option, although we understand that it was not the ideal situation, especially with little ones. Thank you again and we look forward to welcoming you and your family back for another wonderful stay in the future.Best Regards,ZachGuest Experience Team

Dear Kyra, Thank you for choosing Sheraton Fallsview Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team