Fassade der Unterkunft – Abend/Nacht

Bewertungen von Oakes Hotel Overlooking the Falls

3.5 out of 5
Oakes Hotel Overlooking the Falls
6546 Fallsview Blvd, Niagara Falls, ON

Bewertungen

6,8
1393 von insgesamt 4696 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
990 von insgesamt 4696 Gästebewertungen haben eine Bewertung von 8 - Gut" "
819 von insgesamt 4696 Gästebewertungen haben eine Bewertung von 6 - Okay" "
662 von insgesamt 4696 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
832 von insgesamt 4696 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

7,4/10

Personal & Service

6,4/10

Ausstattung

6,4/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Petra

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Management am 22. Nov. 2023
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

Celine

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Wir haben nicht in diesem Hotel übernachtet. Wir wurden in ein anderes Hotel umgebucht. Das gebuchte Hotel war Überbucht.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von g am 31. Okt. 2023
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Roland

Aufenthalt von 1 Nacht im September 2023
Antwort von g am 21. Sept. 2023
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Okay

Thomas

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Das Hotel lebt von der Lage, sofern man Fallsview Zimmer gebucht hat. Wir hatten als vierköpfige Familie eine Suite mit 2 Schlafzimmern gebucht, wobei das eine Bett ein kingsize ist und das andere ein queensize, das in einem etwas räumlich abgetrennten Bereich ist. Blick ist grandios. Das ist aber auch schon alles. Einrichtung mässig, Personal unmotiviert, aber für eine Nacht okay.
Aufenthalt von 1 Nacht im August 2023
Antwort von EM am 5. Aug. 2023
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

Martin

Mit der Familie gereist
I thought I had booked a room with view on the falls. Disappointingly this wasn‘t the case and the receptionist wasn‘t able to upgrade at check-in :-(
Aufenthalt von 1 Nacht im August 2023
Antwort von Revenue am 3. Aug. 2023
I am sorry that we did not meet your expectations during your stay. While we work to ensure 100% satisfaction, sometimes we fall short. I hope we can make your next stay truly fantastic.

6/10 – Okay

Sandra

Aufenthalt von 1 Nacht im Juli 2023
Antwort von g am 23. Aug. 2023
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Schlecht

Tanja

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel hat eine gute Lage. Wir hatten ein Zimmer mit Blick auf die Fälle. Dies lohnt sich. Das Zimmer hat eine alte Einrichtung. Der Teppich ist grauenvoll. Nach dem Check out wollten wir das Auto noch 3 Stunden stehenlassen. Dies war nich möglich. Wir müssen das Auto auf einen anderen Platz stellen, was ja wiederum kostet. Somit hätten wir zweimal für einen Parkplatz bezahlen müssen. Der Parkplatz ist zu teuer, es gibt günstigere Plätze nebenan.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von EM am 19. Juli 2023
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Heinke

Aufenthalt von 1 Nacht im September 2022
Antwort von GL am 1. Okt. 2022
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Gut

Marion

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
In den oberen Etagen hat man einen schönen Blick auf die Fälle
Aufenthalt von 1 Nacht im September 2022
Antwort von Grace am 24. Sept. 2022
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are happy that you had a good time with us during the stay. We hope to see you again in the future.

8/10 – Gut

Brigitte

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2021
Antwort von The Oakes Hotel am 1. Okt. 2021
Thank you for taking the time to review The Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us. We hope to see you again!

10/10 – Hervorragend

Victoria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a fantastic stay, the room was clean and tidy we had a great view of the falls.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Bujar

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The food is bed and room was old
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 27. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Ayrin

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 26. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 – Ungenügend

Syed

Mit der Familie gereist
The place is not clean, floors smelled, coffee was terrible, shampoo was missing and staff didn’t bother when asked.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 27. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 – Schlecht

Neru

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel room had stains on the lamp, the walls and the sink was dirty. There was hairs on the doors and the washroom and did not look like it was cleaned. There was no clock (which all hotels always have in the room). I used the iron and the iron stained my linen pants pink, the iron already had a burnt stain which ruined my pants! Elevator was really slow and room looked out style and the Tub. Was a HUGE disappointed. Wifi doesn’t work properly. Was not worth the money. Definitely would not recommend staying here. Did not even have coffee/tea machine in the room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 26. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 – Ungenügend

Divyansh

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Had no room For us, they changed the entire hotel also there was a 30 minute wait at the other hotel coz they rebooked us plus they charged me with more money. The wash basin in the washroom was not clogged. The jacuzzi was not working. Overall a bad experience
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 26. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Vince Maxwell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 26. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 – Ungenügend

Kei

Verbesserungswürdig: Sauberkeit
Antwort von Management am 27. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Jaswant

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 27. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Hervorragend

Basmatie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was excellent. We upgraded for view of the falls. It was a million dollar view. Well worth the price. The hotel room was clean and comfortable. Parking price was a little high
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 25. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Schlecht

Mukul

Mit der Familie gereist
Just one word poor service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MM am 25. Mai 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 – Hervorragend

Darshan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 26. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Okay

Brian

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 25. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Gut

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is overlooking the falls, it is a great location near the horseshoe falls, right at the incline railway to the table rock. Others have mentioned that this location needs upgrades, sure that means its a dated hotel in appearances, however this hotel if all the upgrades were completed your looking at upwards of 500 a night. The bellman was very knowledgeable and helpful, the maintenance staff were friendly. They were doing a repair to 1 elevator and it was down temporarily. All staff would say hello and remember their guests. I feel like this hotel gets a bad review because carpets are old and the tv's are small. Sorry if your coming to Niagara to watch tv.. find somewhere else to go... i will say the "observation floor" the lights should turn down at night so you can get good photos. Otherwise you get just the reflections of the lights of the hallway.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 25. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Hervorragend

Rodny

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The view was awesome
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 25. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Okay

Jennifer

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
It was a mediocre hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 24. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

Lauren

Mit der Familie gereist
The view from our 17th floor room was wonderful! However, The carpets were old and dated and looked very dirty throughout the whole hotel. They definitely need to be replaced. The pool area could have used some better cleanliness and upkeep. The beds were just okay and I’m so glad I brought my own pillow. The pillows seemed very used! Overall the room served its purpose. It wasn’t a bad stay but it was also nothing spectacular.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 24. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

rajesh

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very Noisy AC, Property condition & facilities , poor
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 24. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Must say I saw some negative reviews that gave me pause, but our experience was fabulous! The room was very clean and comfy. Linens were fresh and quite nice! The view was absolutely stunning. Area is very clean and walkable. Parking was plentiful and easy. Lots of dining options. Can’t wait to visit again!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Management am 24. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Gut

Barbara

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 25. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 – Ungenügend

Sukhdeep

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 24. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 – Okay

Kristoffer Ivan

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Amazing view for a good price
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 – Ungenügend

Lavina

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I booked an interior room, which I had no idea it was on the first floor. So they put me on the second floor and when I checked into my room I could not hang up my clothes as there was no rod in the closet. They obviously did not have any hangers to hang it on as there was no rod. I had to lay down all my clothes on the bed. When I called the front desk, they upgraded me to the eighth floor. The carpet was sticky, and there was a rip on the curtain. the bathtub faucet was dripping water even though I closed it properly. I stayed for two nights and I asked them to clean my room. When I got back to my room, all my dirty towels were on the ground in the bathroom and my bed was not made. My garbage was not collected as well. I went up to two different floors to get ice and they were out of ice. So I had to go up to a higher floor to get some ice. I will never stay in that hotel ever again. I come to Niagara at least twice a month, but this is the last time I will ever stay in your hotel.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

lei

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Gut

Yolanda

Mit der Familie gereist
Gut: Sauberkeit
The room with the fallsview is awesome. Nice and clean.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MM am 22. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 – Okay

Susan

Mit der Familie gereist
It was just ok. Nothing stood out except that it was conveniently located.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von EM am 22. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Schlecht

Simao

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Window was broken, view was parking instead of fall overview
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 22. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

Guoliang

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 22. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 – Ungenügend

Derrick

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room I was given wasn’t inside the main building. It was a motel. It’s such a terrible experience.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 21. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 – Schlecht

Anthony

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hallways were dirty, extremely noisy room, toilet slow Parking lot dirty
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 21. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 – Schlecht

Mehadi

Mit der Familie gereist
They charged $200 / night but parking is not included. $50 for parking ?? Also. Washroom is tiny, they couldn’t even fit a sink in the washroom. Terrible !! But if give them some credit for falls.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 21. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 – Gut

Nawaz

Mit der Familie gereist
bathroom very small bath tub terrible
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 21. Mai 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 – Okay

William

Verbesserungswürdig: Sauberkeit
Aufenthalt von 4 Nächten im April 2024
Antwort von EM am 22. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 – Hervorragend

SAMPREET

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Stay!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 21. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Gut

Radka

Gut: Sauberkeit und Personal & Service
The hotel definitely needs some updating. Our tower room with two queen beds was simple, small bathroom with sink in the hallway, weird. Beds are ok, pillows tiny and sheets? I l mean either they need fitted sheets or proper size for the bed and duvet covers. Free coffee in the lobby, breakfast and dinner places close by. And of course the view was amazing. Parking $ 45 plus tax a night. Insane!!!!! For the price of the hotel they could really update it.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 21. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 – Gut

Noy, Fort Lauderdale

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to falls. Needs a bit updating.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von EM am 21. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Hervorragend

Zubaida

Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 22. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 – Hervorragend

Catherine

Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 22. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 – Gut

Donna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The view of the falls was amazing
Aufenthalt von 1 Nacht im Mai 2024
Antwort von EM am 21. Mai 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 – Schlecht

Faisal

Verbesserungswürdig: Sauberkeit und Personal & Service
The room was dusty and could not use the outlet since it was all covered with dirt and dust.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 21. Mai 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.