Dear Andre, Thank you very much for taking the time to leave us a 10/10 review - we really appreciate this. It is great to read that you had a very enjoyable time at our Resort. We look forward to welcoming you to the Resort in the future. Warm regards, Siobhan Northrop Guest Services

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Anthony, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Craig, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Julie, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Nicolette, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Anne, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Angie, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Anita, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Charles, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Mur, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Ryan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Nigel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Karen, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Deborah, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Leah, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Pat, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team in particular Mary as mentioned, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Paula, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Laura, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Heather, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Sharon, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Karen, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Ryan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future! Until then, I remain,

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Rhoda, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Mark, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Judy, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Helen, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Patrick, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Gary, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Michaela, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Ian, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Susan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Joanne, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again Terry, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Mary, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Trevor, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Graham, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Jonny, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Nigel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Jonathan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Rachel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Jill, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Linda. thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Hannah, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Monika, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Colin, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Mark, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future! Until then, I remain

Thank you for taking the time to complete our Guest Satisfaction Survey. While I am of course pleased to note the positives, I do of course note the areas in which we perhaps did not meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, so they are aware of the continued impact they have on our Guests' journey, both positive and where improvements can be made. For any shortcomings however, I remain very sorry and assure you they will be addressed.Once again, Jacinta, thank you for taking the time. It is so pleasing to hear that you would choose to return, and I look forward to welcoming you back again in the future, when I am confident the areas you have suggested requiring attention will be improved.

Thank you for taking the time to complete our Guest Satisfaction Survey. While I am of course pleased to note the positives, I do of course note the areas in which we perhaps did not meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, so they are aware of the continued impact they have on our Guests' journey, both positive and where improvements can be made. For any shortcomings however, I remain very sorry and assure you they will be addressed.Once again, Nigel, thank you for taking the time. It is so pleasing to hear that you would choose to return, and I look forward to welcoming you back again in the future, when I am confident the areas you have suggested requiring attention will be improved.