Dear Claudia, Thank you for choosing Virgin Hotels New York for your recent visit to our area. We are thrilled that you loved our hotel and that the breathtaking views from your room and the pool helped to energize your stay. We will certainly share your generous compliments regarding our thoughtful hospitality with our entire staff. It was a pleasure hosting you, and we look forward to welcoming you again the next time you visit the area.Sincerely,Denise Luna,General Manager

Dear Sinje, Thank you for the generous compliments about our hotel and spectacular views. We are thrilled you enjoyed your stay at Virgin Hotels New York and are happy to read how much you liked your spacious room with great beds. We also appreciate you mentioning our prime location and excellent restaurant. We are glad we could be a part of your visit to the city, and we look forward to welcoming you again soon.Sincerely,Denise LunaGeneral Manager

Dear Jens, It is always encouraging to receive positive feedback from our guests, and we thank you for sharing your kind remarks about our prime location and beautiful property. We also appreciate you mentioning or devoted staff. However, we regret not meeting all of your expectations and have taken note of your comments. Thank you for staying at Virgin Hotels New York, and we hope you choose to create more great memories with us whenever your travels bring you back to the city!While planning your next stay with us, don't forget to reserve some time at Exhale Spa; the perfect complement to your city escape.Sincerely,Denise LunaGeneral Manager

Dear Sarah, Thank you for the excellent rating of Virgin Hotels New York. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. While planning your next visit with us, don't forget to reserve some time at Exhale Spa; the perfect complement to your city escape.Sincerely,Denise Luna,General Manager

Dear Farhan, Thank you for the excellent review of your stay at Virgin Hotels New York. We are thrilled to read that you loved our spacious and spotless accommodations and had a comfortable stay. Having said that, we have taken additional note of your comments regarding the air unit as we strive to improve our guest satisfaction. We are grateful for your patience and hope to see you soon.Sincerely,Denise Luna,General Manager

Dear Julia, Thank you for taking the time to review your recent stay at Virgin Hotels New York. We are pleased to know you were delighted with our devoted associates and will surely hare your compliments with our team to keep them motivated. We also appreciate your comments regarding our well-kept property. As you plan your next stay with us, we're pleased to announce that reservations are now available for our Exhale Spa. We look forward to hosting you again.Sincerely,Denise Luna,General Manager

Dear Ezgi, Thank you for your review. We sincerely apologize for the issues you had with your accommodations and the inconvenience caused due to the oversights. We will share your comments with the appropriate teams as we are always looking for ways to improve our performance. We are also sorry that we were not able to fix the phone in your room even after repeated requests. Moreover, we regret to learn about your disappointment regarding the method of payment. We must have a credit or debit card on file for each reservation as this is standard practice at reputable hotel chains, and we also regret any miscommunication regarding this concern. We are grateful for your patience and hope to see you the next time your travels bring you to our area.Sincerely,Denise Luna,General Manager

Ja! Besuchen Sie uns erneut im Zentrum unserer Stadt!

Dear Torsten, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Virgin Hotels New York. We look forward to your return and wish you all the best with your future travels.Sincerely,Denise Luna,General Manager

Thank you for taking a moment to share your experience at Virgin Hotels NYC. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

We're delighted to hear you had a great experience! We look forward to having you back soon!

Thank you for your feedback!

Thank you Sandra

Vielen Dank für die wunderbare Bewertung. Wir hoffen, Sie bald wieder zu sehen!

Vielen Dank, gute Reise und wir freuen uns auf Ihre Rückkehr!

Thank you, Sonja!! We look forward to welcoming you back again. The pictures are beautiful!Your Team At Virgin Hotels New York City

Thank you for taking the time to let us know about your recent visit. We hope you return, and if you do, please let us know. Your Virgin New York City Team

Lieber Helmut,Vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihren kürzlichen Besuch in unserem Hotel zu informieren. Wir freuen uns über das Feedback zum Restaurant und werden es zur Verbesserung nutzen. Bitte kommen Sie bald wieder und lassen Sie es uns wissen, damit wir Ihnen ein wunderschönes Erlebnis garantieren können.Ihr Team von Virgin Hotels New York City

Thank you Ruth!! we hope to see you again soon,Your Virgin Hotels New York City Team

Thank you for sharing your feedback about the closet drawers and happy you enjoyed the hotel!

Dear Gustavo, We are thrilled to read about your stay and how much you enjoyed our fantastic location as well as the exceptional service from our devoted associates! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review for Virgin Hotels New York; we look forward to hosting you again on your next visit to our area.Sincerely,Denise Luna,General Manager

Dear Mina, Thank you for choosing Virgin Hotels New York and for your excellent rating. We are thrilled to read that you loved the attentive and thoughtful service you received from our devoted associates, notably the restaurant associates. It was a pleasure serving you, and we look forward to your next visit to our area.Sincerely,Denise Luna,General Manager

Dear Clare, Thank you for choosing us for your visit to our city and for sharing your review. We love to read that you rested well in our comfortable accommodations and our location was perfect for your plans. We are pleased to say that our Exhale Spa is now open for reservations, offering a tranquil retreat to enhance your next stay with us at Virgin Hotels New York.Sincerely,Denise LunaGeneral Manager

Dear Endly, We appreciate you taking the time to leave your kind rating for Virgin Hotels New York. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We're excited to inform you that our Exhale Spa is now accepting reservations, and we hope you revisit soon!Sincerely,Denise LunaGeneral Manager

Dear Paris, Thank you for choosing Virgin Hotels New York. It is wonderful to read that we exceeded all of your expectations and that you especially enjoyed the amazing views. We are pleased to say that our Exhale Spa is now open for reservations, offering a tranquil retreat to enhance your next stay with us at Virgin Hotels New York.Sincerely,Denise LunaGeneral Manager

Dear William, Thank you for being our guest and for your candid review. We are glad you loved our ideal location and found us of great value. However, we are sorry that you found your mattress and pillows to be uncomfortable. We continually work to improve our accommodations, and we appreciate you sharing your comments. Furthermore, we are also sorry you felt our property needed updating. We value all of your comments as we are continually striving to ensure a flawless visit for every guest. Thank you again for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Denise Luna,General Manager

Dear Barbara, Thank you for being our guest at Virgin Hotels New York and for your kind rating. We are pleased to know that you enjoyed some aspects of your stay and our well-appointed accommodations. Having said that, we have taken additional note of your comments regarding the housekeeping services and will share this with our team to ensure they are consistent in service delivery. It was a pleasure serving you, and we look forward to welcoming you back.Sincerely,Denise Luna,General Manager

Dear Rogelio, Thank you for the outstanding review of your stay at Virgin Hotels New York. We are thrilled to read that you thoroughly loved our location was ideal for your plans combined with our immaculate and relaxing accommodations with the amazing view. We appreciate you mentioning the attentive and thoughtful service from our devoted associates. We will surely share your compliments with Mark. We're excited to inform you that our Exhale Spa is now accepting reservations, and we look forward to your revisit soon!Sincerely,Denise Luna,General Manager

Dear Ricardo, Thank you for choosing Virgin Hotels New York and for your perfect rating. We are pleased to know that you loved our well-appointed accommodations in addition to the outstanding service you received from our courteous colleagues. For your next visit, we're excited to let you know that you can now reserve a spot at our serene Exhale Spa for some well-deserved relaxation. We look forward to your return.Sincerely,Denise Luna,General Manager

Dear Jennifer, Thank you for reviewing your stay at Virgin Hotels New York and for your perfect rating. We are thrilled to read that you loved our location along with the amenities we provide. As you plan your next stay with us, we're pleased to announce that reservations are now available for our Exhale Spa. We hope to see you soon.Sincerely,Denise Luna,General Manager

Dear Zahra, Thank you for choosing Virgin Hotels New York. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Denise LunaGeneral Manager

Dear Angelo, Thank you for staying at Virgin Hotels New York and for your kind rating. We are pleased to know that you loved our spotless property along with the immaculate accommodations and roof-top terrace. However, we are sorry for any inconvenience caused due to the service issues you had in our on-site restaurant. We will share your comments appropriately and are grateful for your patience. It was a pleasure serving you, and we hope to welcome you back.Sincerely,Denise Luna,General Manager

Dear Christopher, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Denise Luna,General Manager

Dear Stacy, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Denise Luna,General Manager

Dear Perry, Thank you for the outstanding review of your visit to Virgin Hotels New York. We are thrilled to read that you thoroughly loved the exceptional service you received from our courteous colleagues as well as our relaxing and well-appointed accommodations. It was a pleasure serving you, and we look forward to welcoming you back.Sincerely,Denise Luna,General Manager

Dear Vincent, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience at our hotel. We are also pleased to say that our Exhale Spa is now open for reservations, offering a tranquil retreat to enhance your next stay with us at Virgin Hotels New York.Sincerely,Denise Luna,General Manager

Dear Robert, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Denise Luna,General Manager

Dear Matheus, We are thrilled you had an excellent stay and appreciate the fantastic rating. During your next visit to Virgin Hotels New York, don't miss out on the chance to book a session at our Exhale Spa, now open for reservations! We look forward to your return.Sincerely,Denise Luna,General Manager

Dear Maria, Thank you for the great rating! We are glad you enjoyed your time here at Virgin Hotels New York. As you plan your next stay with us, we're pleased to announce that reservations are now available for our Exhale Spa. We look forward to your return.Sincerely,Denise Luna,General Manager

Dear Daland, We are thrilled you had an excellent stay at Virgin Hotels New York, and we appreciate the fantastic rating. We're excited to inform you that our Exhale Spa is now accepting reservations! It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Denise Luna,General Manager

Dear Cheryl, Thank you for the outstanding review of your stay at Virgin Hotels New York. We are thrilled to read that you loved the exceptional service from our devoted associates and had a fantastic stay. We look forward to welcoming you back to our area.Sincerely,Denise Luna,General Manager

Dear Mr. Isaac, Your kind comments and excellent rating are greatly appreciated by all of us here at Virgin Hotels New York. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Denise Luna,General Manager

Dear Tiesha, It is wonderful to know you enjoyed everything about your time at Virgin Hotels New York and that we exceeded your expectations. During your next visit to Virgin Hotels New York, don't miss out on the chance to book a session at our Exhale Spa, now open for reservations!Sincerely,Denise Luna,General Manager

Dear Rus, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We are also pleased to say that our Exhale Spa is now open for reservations, offering a tranquil retreat to enhance your next stay with us at Virgin Hotels New York.Sincerely,Denise Luna,General Manager