Dear Guest,Thank you for taking the time to post a review of our property. I am sorry to hear that your stay did not meet your expectations, please know that we will make sure to address all of your comments and concerns with the appropriate members of our team moving forward. We hope to welcome you back soon for a more positive experience.

We here at the Bernic we strive for excellence and to really exceed expectations. Our hotel is quaint, but large in service. This type of feedback is what we thrive on, and really excites our team in our day to day. Your kind words will be shared with our team. We cannot wait to welcome you back!

We appreciate the rating of 4 of 5. We hope that means you will return for another visit. We always suggest our Superior King Balcony and Corner King Balcony rooms as they are the most spacious. Regards, David Lopez General Manager

We appreciate your feedback on your recent stay. Our windows are actually three pane but if you had a balcony or window in fact those needed to be sealed and locked in a certain way. So the noise may have some from that standpoint. We are apologetic that we couldn't deliver the very best experience. Regards, David Lopez General Manager

C.K., We are happy that you enjoyed your room assignments and the spacious layout of our boutique hotel. Should your travels return you to NYC we would be delighted to see you again!

So sorry to hear about your stay not being up to par. We do hope to welcome you back under better circumstances.

Thank you for your honest review :) We are glad to hear that you enjoyed your time with us! We hope to improve your experience next time around :)

Dear Elizabeth,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at The Bernic. Our goal is always to exceed your expectations! If there’s anything we can do for you during your next visit, please don’t hesitate to let us know. Should your travels bring you back to New York, we would love to welcome your return!

Dear Marie,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at The Bernic. Our goal is always to exceed your expectations! If there’s anything we can do for you during your next visit, please don’t hesitate to let us know. Should your travels bring you back to New York, we would love to welcome your return!

Thank you for this lovely rating, Dzhastyn! Should your travels bring you back to New York, we would love to welcome your return!

Dear Richars,Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. Should your travels bring you back to New York, we would love to welcome your return!

Dear Devin,Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement, please know that we will make sure to address all of your comments and concerns with the appropriate members of our team moving forward. We hope to welcome you back soon for a more positive experience.

Dear Ryan,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Our team strives to provide comfortable accommodations and we regret that your experience did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements. We hope you will give us another opportunity to provide you with a more enjoyable stay in the future.

Dear Frédérique,Thank you for choosing to stay with us at The Bernic Hotel. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

Dear Lindsey,Thank you for this lovely rating! We're thrilled to know we were able to provide you with an enjoyable experience. We look forward to seeing you again in the near future and continue providing you with an exceptional experience!

Dear Nichole,We appreciate your feedback about your recent stay at The Bernic Hotel. We are glad to see you enjoy your time at our property. Thanks for choosing us, we hope to serve you again in the near future.

Dear Monique,Thank you for the great rating! We are glad that you had a chance to interact with some of our wonderful staff. We are always working very hard to provide high-quality experiences for all of our guests. Should your travels bring you back to New York, we would love to welcome your return!

Dear Dimitra,Thank you for sharing your feedback about your current stay. If you don't mind, please reach out to us directly to Curator@Hilton.com to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here at The Bernic Hotel, and we'd love another opportunity to make it right to you!Regards,KarlaNight Audit Supervisor

Dear Kali,Thank you for choosing to stay with us at The Bernic Hotel. We appreciate your feedback!

Dear Alicia,Thank you for choosing to stay with us at The Bernic Hotel. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your honest feedback!

Dear Alexis, Thank you for choosing to stay with us at The Bernic Hotel. We are glad to see you enjoy your time at our property. We appreciate you taking the time to share your experience and thank you for your amazing feedback!

Dear Kesha,Thank you for the feedback! We appreciate you taking the time to leave us a review. We hope that if your travels ever bring you back our way, we can host your stay once again.

Dear Todd,Thank you for the feedback! We appreciate you taking the time to leave us a review. We're glad you enjoyed your stay with us. Should your travels bring you back to the Big Apple, we'd love to welcome you back!

Dear Kaukab,Thank you for the great rating! We are glad that you had a chance to interact with some of our wonderful staff. We are always working very hard to provide high-quality experiences for all of our guests. Should your travels bring you back to New York, we would love to welcome your return!

Dear Hyung,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Our team strives to provide comfortable accommodations and we regret that your experience did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements. We hope you will give us another opportunity to provide you with a more enjoyable stay in the future.

Dear Terry,We appreciate you taking the time to leave us a review. We are sorry to hear that your stay did not meet your expectations, please know that we will make sure to address all of your comments and concerns with the appropriate members of our team moving forward.

Dear James,Thank you for taking the time to share your feedback. Our team strives to provide comfortable accommodations and we regret that your experience did not meet your expectations. We hope you will give us another opportunity to provide you with a more enjoyable stay in the future.

Dear Bryan,Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. Should your travels bring you back to New York, we would love to welcome your return!

Dear Johanna,We appreciate you taking the time to leave us a review. I am sorry to hear that your stay did not meet your expectations, please know that we will make sure to address all of your comments and concerns with the appropriate members of our team moving forward. We hope to welcome you back soon for a more positive experience.

Dear Lesa,We appreciate you taking the time to leave us a review. I am sorry to hear that your stay did not meet your expectations, please know that we will make sure to address all of your comments and concerns with the appropriate members of our team moving forward. We hope to welcome you back soon for a more positive experience.

Dear Demetri,Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. Should your travels bring you back to New York, we would love to welcome your return!

Dear Krystal,Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can do for you during your next visit, please don’t hesitate to let us know. We hope to welcome you back soon for a more positive experience.

Dear Amyiah,Thank you for the great rating. Should your travels bring you back to NYC, we'd love to welcome you back!

Dear Yuriko,Thank you for the feedback! We appreciate you taking the time to leave us a review. We hope that if your travels ever bring you back our way, we can host your stay once again.

thank you so much, we can't wait to welcome you back!

Dear Denise,Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. We hope that if your travels ever bring you back our way, we can host your stay once again.

Dear Rosen,Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that our hotel's location met your expectations. We look forward to welcoming you back in the future for another enjoyable stay at our hotel.

Dear Marisel,Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! Should your travels bring you back to New York, we would love to welcome your return!

Dear Guest, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement, please know that we will make sure to address all of your comments and concerns with the appropriate members of our team moving forward. We hope to welcome you back soon for a more positive experience.

Dear Antonio,Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. Should your travels bring you back to New York, we would love to welcome your return!

Dear Scott,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at The Bernic. Our goal is always to exceed your expectations! Should your travels bring you back to New York, we would love to welcome your return!

Dear Victor, Thank you so much for the positive feedback. We can't wait to host your next stay!