Mini-Kühlschrank, Mikrowelle, Wasserkocher mit Kaffee-/Teezubehör

Bewertungen von Residence Inn by Marriott New York JFK Airport

3 out of 5

Bewertungen

9,2

Wunderbar

391 von insgesamt 513 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
75 von insgesamt 513 Gästebewertungen haben eine Bewertung von 8 - Gut" "
22 von insgesamt 513 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 513 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 513 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Janik

Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 28. Apr. 2024
Dear Janik,We are sorry to hear that we did not meet your expectations during your recent stay at the Residence Inn by Marriott JFK. It is always our goal to provide excellent customer service, and we regret that we fell short of this standard on this occasion. Your feedback is valuable to us, and we will make every effort to address any issues you experienced during your stay. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

6/10 – Okay

Gianluca

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Hochs und Tiefs
Hotel ist neu, trotzdem eher etwas unsauber! Kinderbett war nicht bereit, trotz mehrmaligen info. Haare in der Dusche und das zimmer wurde nicht gemacht. Personal freundlich. Shuttle Service extrem gut, jede 30 min. Frühstücksbuffet für USA top
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Residence Inn JFK am 11. Mai 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

6/10 – Okay

Kathryn, Hidden Hills

Gut: Personal & Service
It’s a place to spend the night if you’re stuck at JFK
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Safiya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Lonnie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Leona, Niagara on the Lake

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great for a hotel close to JFK.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Clarion

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely property. Great breakfast. Good bang for buck
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Patrice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Rhea

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was very sweet and helpful. The place was quiet and clean. I’ll be staying again for sure!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Grace

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel is wonderful. Conveniently located and the rooms were clean and large. The free breakfast and shuttle service was fantastic. Staff were helpful and friendly. Loved it and would stay again!
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Akiko

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
障害者用の広いお部屋にしてくれた事は、良かったのですが、シャワールームの所を、何か障害者が使う時と健常者が使う時に仕切りの所の工夫があよると良いと思った。 水が飛んで、べちょべちょになりやすかった。
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 20. Mai 2024
Dear Akiko,We are truly sorry to hear that your recent stay with us at the Residence Inn by Marriott JFK did not meet your expectations. We strive to provide excellent customer service to all our guests, and it is disappointing to hear that we fell short in your case. Please accept our sincerest apologies, and know that we are dedicated to making improvements based on your feedback. We hope for the opportunity to better serve you in the future.

10/10 – Hervorragend

Amir, Rochester

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent property. The area needs a convenience store and a couple of halal restaurants and a park and it would be great! Staff is friendly and helpful. Breakfast was great and rooms were clean.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Residence Inn JFK am 21. Mai 2024
Dear Amir,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Hervorragend

Eva

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a very short layover. The room was great and appreciated shuttle in the morning. Breakfast was also very good.
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Eva,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing staff--from check in, valet parking, dinner at sister hotel 30 feet away, clean room, great breakfast, shuttle drivers, and check out. Just what we needed...THANK YOU!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Jennifer,Thank you so much for sharing your kind words and positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

10/10 – Hervorragend

fady

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Fady,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Hervorragend

Monica

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The air conditioning was cool and the mattress was comfortable!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Monica,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Hervorragend

Nitin

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Nitin,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Hervorragend

Wilson

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were friendly. Facility was updated and well kept. The A/C though was a little noisy when on.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Wilson,Thank you so much for sharing your kind words and positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

10/10 – Hervorragend

Rian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful Staff, very accommodating and amazing property. Perfect for families.
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 9. Mai 2024
Dear Rian,Thank you for your incredibly kind words. It means so much to us to know that we not only met but exceeded your expectations during your stay at the Residence Inn. It was an absolute pleasure to host you, and we are thrilled that you had such an amazing experience.We truly hope to welcome you back soon for another wonderful stay. If there is anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Looking forward to your return

10/10 – Hervorragend

Chavantay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great time at the residence inn. Mark and Kevin, two of the front desk agents were helpful and informative with how to get about Queens and in the city in general. They offered great spaces to experience NY, always smiling and great conversationalist. The transit of the hotel shuttle was timely and enjoyable and it is right outside of a bus station that can take you further into Jamaica, which made getting to terminals and subways easy for those that don't want to drive. Downsides were that there were 2 times we could've smelt paraphernalia in our room, maybe due to the HVAC systems, it doesn't last long but it's noticeable. Other downside was the neighbourhood itself was filled with litter and debris, making it a bit unsightly. It was cleaner by the time we left though, and we stayed for about 5 days.
Aufenthalt von 5 Nächten im April 2024
Antwort von Residence Inn JFK am 9. Mai 2024
Dear Chavantay,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Hervorragend

Asha, brooklyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was clean and nice
Aufenthalt von 1 Nacht im März 2024
Antwort von Residence Inn JFK am 9. Mai 2024
Dear Asha,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 – Hervorragend

Onika

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 9. Mai 2024
Dear Onika,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Hervorragend

Orland

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everything is close by to access
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Orland,Thank you so much for sharing your kind words and positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

10/10 – Hervorragend

Claire

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 9. Mai 2024
Dear Claire,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Hervorragend

Dody

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff went out of their way to make sure we were promptly picked up at JFK and had all our needs met at the hotel. Warm and welcoming at front desk, bar area and restaurant.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 9. Mai 2024
Dear Dody,Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience during your recent stay at Residence Inn. Our team works hard to ensure that every guest has a memorable and comfortable visit, and it means a lot to us that we were able to meet your expectations. We truly appreciate your feedback and hope to welcome you back again in the future.

10/10 – Hervorragend

Suzy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good value. Good for at the Marriott across the street.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Suzy,Thank you for taking the time to share your recent positive experience at the Marriott Residence Inn. Your kind words are truly appreciated. We are delighted to hear that you enjoyed your stay with us. It's feedback like yours that motivates us to continue delivering exceptional service to all our guests. We look forward to hosting you again and ensuring that your next stay is equally memorable.

10/10 – Hervorragend

Sharon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Sharon,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Hervorragend

Maria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super nice and close to the airport. Clean and looks brand new.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Residence Inn JFK am 3. Mai 2024
Dear Maria,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Hervorragend

Sunil, Mumbai

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were very courteous and helpful from the front desk to the cafeteria. Also the beds were very comfortable and the room was new and functional for a one stay .
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 3. Mai 2024
Dear Sunil,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfectly acceptable for a one night layover at JFK.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Residence Inn JFK am 30. Apr. 2024
Dear James,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Hervorragend

James, Vancouver

Gut: Personal & Service und Zustand der Unterkunft
Easy location to JFK travel. Free shuttle, good breakfast, clean space and nice rooms with big bathrooms/showers. Nice staff too!
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 30. Apr. 2024
Dear James,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 – Hervorragend

Narvanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and lovely environment
Aufenthalt von 9 Nächten im April 2024
Antwort von Residence Inn JFK am 30. Apr. 2024
Dear Narvanie,Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience during your recent stay at Residence Inn. Our team works hard to ensure that every guest has a memorable and comfortable visit, and it means a lot to us that we were able to meet your expectations. We truly appreciate your feedback and hope to welcome you back again in the future.

10/10 – Hervorragend

Camille

Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Camille,Thank you for your incredibly kind words. It means so much to us to know that we not only met but exceeded your expectations during your stay at the Residence Inn. It was an absolute pleasure to host you, and we are thrilled that you had such an amazing experience.We truly hope to welcome you back soon for another wonderful stay. If there is anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Looking forward to your return.

8/10 – Gut

Lashun

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von Residence Inn JFK am 30. Apr. 2024
Dear Lashun,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

4/10 – Schlecht

Edward

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 28. Apr. 2024
Dear Edward,We are truly sorry to hear that your recent stay with us at the Residence Inn by Marriott JFK did not meet your expectations. We strive to provide excellent customer service to all our guests, and it is disappointing to hear that we fell short in your case. Please accept our sincerest apologies, and know that we are dedicated to making improvements based on your feedback. We hope for the opportunity to better serve you in the future.

8/10 – Gut

Rutendo

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 28. Apr. 2024
Dear Rutendo,Thank you so much for sharing your positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

8/10 – Gut

Dion

Aufenthalt von 1 Nacht im März 2024
Antwort von Residence Inn JFK am 28. Apr. 2024
Dear Dion,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Hervorragend

Rebecca, Seattle

Gut: Zustand der Unterkunft
Shuttle to jfk very convenient
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 28. Apr. 2024
Dear Rebecca,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

8/10 – Gut

Damien

Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Damien,Thank you for taking the time to share your recent positive experience at the Marriott Residence Inn. Your kind words are truly appreciated. We are delighted to hear that you enjoyed your stay with us. It's feedback like yours that motivates us to continue delivering exceptional service to all our guests. We look forward to hosting you again and ensuring that your next stay is equally memorable.

10/10 – Hervorragend

Aishah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
SAFE AND BEAUTIFUL
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 22. Apr. 2024
Dear Aishah,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very new construction, rooms in immaculate shape, quiet, no airport or traffic noise.
Aufenthalt von 3 Nächten im April 2024
Antwort von Residence Inn JFK am 22. Apr. 2024
Dear Michael,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 – Hervorragend

Kyle

Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 19. Mai 2024
Dear Kyle,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 – Hervorragend

Hind

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great front desk agent!
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 19. Apr. 2024
Dear Hind,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Hervorragend

Cherry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was not walkable to dining or after dark, easy to get to airport, easy to order in.
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 19. Apr. 2024
Dear Cherry,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 – Hervorragend

Ruth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was so accommodating and helpful. Everyone we met was happy and caring. An unexpected stay that was a stay to remember.
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 19. Apr. 2024
Dear Ruth,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Hervorragend

Marcio

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 12. Apr. 2024
Dear Marcio,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

6/10 – Okay

Lindsey

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
We chose this hotel for its free airport shuttle, to get as much sleep as possible. This was a mistake. We had to make two phone calls and wait 50 minutes for the shuttle bus. Next, the room was prepared for two instead of three people, so the bedding for the sofabed was missing. Reception said they would send housekeeping. This only happened 1 hour later, after repeating the request. The hotel itself was clean and comfortable. Breakfast was OK. So, my opinion: the hotel is good, but if you arrive at JFK in the evening and want to sleep soon after arrival, consider other options.
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 11. Apr. 2024
Dear Lindsey,We are truly sorry to hear that your recent stay with us at the Residence Inn by Marriott JFK did not meet your expectations. We strive to provide excellent customer service to all our guests, and it is disappointing to hear that we fell short in your case. Please accept our sincerest apologies, and know that we are dedicated to making improvements based on your feedback. We hope for the opportunity to better serve you in the future.

10/10 – Hervorragend

Peter

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Full kitchen, excellent staff. Hotel cares about the customer and wants you to feel comfortable
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 12. Apr. 2024
Dear Peter,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 – Hervorragend

Norah

It was perfect. I would have liked room service as I was tired from traveling.
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 10. Apr. 2024
Dear Norah,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 – Hervorragend

Maria

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service at front desk.
Aufenthalt von 1 Nacht im April 2024
Antwort von Residence Inn JFK am 10. Apr. 2024
Dear Maria,We are truly grateful for your kind words and for sharing your satisfaction with your recent stay at our hotel. Your feedback means the world to us, as your satisfaction is our number one priority. We are overjoyed that we succeeded in providing you with a delightful experience.We look forward to the opportunity to host you again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us.