Studiosuite, 1 King-Bett und Schlafsofa, Nichtraucher, Eckzimmer | Allergikerbettwaren, Zimmersafe, Schreibtisch, Verdunkelungsvorhänge
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Bewertungen von Radisson Hotel JFK Airport

3.5 out of 5
Radisson Hotel JFK Airport
135-30 140th Street, Jamaica, NY

Bewertungen

6,8
391 von insgesamt 1275 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
270 von insgesamt 1275 Gästebewertungen haben eine Bewertung von 8 - Gut" "
214 von insgesamt 1275 Gästebewertungen haben eine Bewertung von 6 - Okay" "
173 von insgesamt 1275 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
227 von insgesamt 1275 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,4/10

Personal & Service

6,4/10

Ausstattung

6,8/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

E.

Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Alexander

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
positive Überraschung als Flughafenhotel, sauber, nicht abgewohnt, shuttle, von Lage sowieso nichts zu erwarten für ein paar Stunden bis zum nächsten Flug, zwischen anderen Kettenhotels, Bett bequem und gross, Amenities im Zimmer, nicht laut, negativ, dass Rezeptionistin mit Kreditkarte minutenlang im Backoffice war ohne verständlichen Grund, aber alles korrekt gelaufen, Abrechnung korrekt über expedia, nächstes Mal wieder
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Liza- Front Office Manager am 13. Juli 2022
Dear Alexander, hank you for writing a review. We apologize if we fail to meet your expectations during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

8/10 – Gut

Shelly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

keneal

Gut: Sauberkeit
Close to the airport
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Jennifer

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Too pay full price while the hotel is under renovation and unable to provide online amenities shown like a proper restaurant and bar is unsatisfactory.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Benny

Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Good location near JFK airport.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Lea Mae

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Ma. Rebecca

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Good
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Amanda

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Took a one night with my 4 year old daughter who was about to pick up a condom wrapper
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Omolola

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Andrea

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This has to be the worst hotel I have ever been to in a long time. The check in was 45 mins at 10pm, there are a ton of check ins for ppl with full families sitting in 1 room, so children are screaming everywhere, the building is under full construction and the staff is miserable. I cannot believe that this is a Radisson.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Peggy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Morgan

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hugely overpriced lousy facility and worse service. No prior warning/notification of the extensive, ongoing renovation. Staff were obviously unhappy. Room wasn't properly cleaned. Deeply disappointing experience with Radisson. Expected better.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Wendy

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
Under renovation room beautiful lobby a mess
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Beth

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I don’t believe I was told they were under renovation. Room smelled like smoke
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Maira

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Ameer, Brooklyn park

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nah
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Lcole am 14. Mai 2024
Dear AmeerOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 – Ungenügend

Alan

Mit der Familie gereist
The only good thing is the friendly and attentive staff not there fault they work at a dump
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lcole am 14. Mai 2024
Dear AlanOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 – Gut

Harriet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Carbeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Meher

The hotel did not have my reservation… not sure where the disconnect was… checkin took over an hour and several calls to Expedia
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lcole am 14. Mai 2024
Dear MeherOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

6/10 – Okay

Ramalingam

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Moussa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nea to jfk and nice reception
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

sushaiv

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
not good
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear SushaivOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Schlecht

Phoebe

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
His property is extraordinarily dated and seems like it’s in the process of being rehabbed And got stopped along the way. It seems like it is a transitioning housing unit.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear PhoebeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

6/10 – Okay

Chloe

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The rooms are nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear ChloeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 – Ungenügend

Michael

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Woke up to bites all over my body and they have bed bugs when I got to the airport there was 2 of them inside my socks I called the hotel manager and he was very rude and not willing to comp us
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear MichaelOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 – Hervorragend

Pastor

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love it
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Emmanuel

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
It ‘s very terrible
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear EmmanuelOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Schlecht

Kiyoshi

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear KiyoshiOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Schlecht

Murray

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Location is convenient, but that's literally the only benefit of staying here. The entire property is under construction. Very slow check-in, which is painful when you're just getting off a flight. Very expensive.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear MurrayOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 – Gut

Aishah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
WORK IS BEING DONE AND IT DOESN'T LOOK NICE...YET
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Mark

Geschäftlich gereist
Gut: Personal & Service und Ausstattung
Lounge unavailable while under construction, no included breakfast buffet
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear MarkOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Schlecht

Mike

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Terrible. Dirty, bad area, under construction so had to walk thru bad area just to get food. Hotel next door was turned into drug rehab and it looks it.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear MikeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Schlecht

anthony

Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear AnthonyOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Schlecht

Tawa

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Poor restaurant looks more like a dining hall. No room service. Lobby area very poor conditions perhaps due to renovation.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear TawaOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Short on parking
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Steven P

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The front desk staff was great. The building was under construction which we were not told. The parking was absolutely horrible and unorganized. There was one older guy doing all the work in the lot while the other guy was slow. Took forever to park. The room was clean. I saw what looked like a cockroach downstairs.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear StevenOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 – Schlecht

Lance

Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear LanceOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 – Hervorragend

Frencine

Geschäftlich gereist, Mit der Familie gereist
Renovation was a big issue
Aufenthalt von 3 Nächten im April 2024

4/10 – Schlecht

Alaa

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear AlaaOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely people on reception, helped to give us an enjoyable stay. Paul & Jason - England
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

RAFAEL

Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Robert

Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear RobertOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

6/10 – Okay

Cherry

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Said there was a 24 hour shuttle from the airport. But couldn’t get confirmation from the kiosk call station. Called an Uber and then the shuttle randomly came. Looks like the main floor is under construction so no food.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lcole am 14. Mai 2024
Dear CherryOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 – Ungenügend

Amarnath

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Staffs behavior at reception was horrible. No proper explanation for any questions.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Catherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The new room was beautiful. We were only there for 4 hours had to catch a flight.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Charles Wesley

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I will use this hotel again. But I probably WON'T use Expedia again. You know why? Expedia rejected my positive review.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Shary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed my stay. The staff were very welcoming and nice. My king size room was very spacious and clean.
Aufenthalt von 2 Nächten im März 2024