Außenbereich

Bewertungen von Martinique New York on Broadway, Curio Collection by Hilton

4 out of 5

Bewertungen

8,8

Hervorragend

654 von insgesamt 1083 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
254 von insgesamt 1083 Gästebewertungen haben eine Bewertung von 8 - Gut" "
92 von insgesamt 1083 Gästebewertungen haben eine Bewertung von 6 - Okay" "
38 von insgesamt 1083 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
45 von insgesamt 1083 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 11. Apr. 2024
Michael, we're thrilled to hear that your stay at Martinique New York on Broadway, Curio Collection by Hilton met your expectations! It's lovely to know our dedication to our guests shines through and we look forward to welcoming you back in the future for another fantastic experience.

6/10 – Okay

Nicole

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Zum Unterkunftspreis wird eine täglicher Mindestverzehr von 40 Dollar plus Tax und Stadtgebühr berechnet, dafür kann man dann im Hotel etwas verzehren oder nicht. Zwei Kaffee to go, ein Wasser, zwei Croissant und ein Yogurt kosten schon über 40 Dollar. Die Klimaanlage im Zimmer war extrem laut, vom Fenster hat man auf die Wand gegenüber geschaut, die 5 m entfernt war. Fenster konnte man nicht öffnen. Lage war super.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Customer Service am 10. Okt. 2023
Nicole, vielen Dank für deine Bewertung. Wir freuen uns zu hören, dass unser Standort Ihren Erwartungen entsprochen hat. Wir bedauern, von Ihren Bedenken bezüglich unserer Tagesgebühren und Zimmerausstattung zu hören. Normalerweise bieten unsere verschiedenen Speise- und Getränkeoptionen ein hervorragendes Preis-Leistungs-Verhältnis für die Gäste. Es tut uns auch leid zu hören, dass bestimmte Funktionen, wie z. B. die Klimaanlage und die Fensteraussicht, nicht Ihren Erwartungen entsprachen. Wir sind stets bestrebt, Ihnen einen komfortablen Aufenthalt zu bieten. Daher wird Ihr Feedback zur Verbesserung an unser Team weitergegeben. Wir hoffen, Ihnen in Zukunft noch besser dienen zu können.

10/10 – Hervorragend

Barbara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es war alles richtig schön, ich habe nichts vermisst. Sogar der Kosmetikspiegel war da, der meistens fehlt - superbequeme Betten. Toplage - vieles zu Fuss erreichbar und direkt neben der Subway.
Aufenthalt von 10 Nächten im Juli 2023
Antwort von Martinique on Broadway am 10. Aug. 2023
Thank you for your feedback!

10/10 – Hervorragend

Martina Ingrid

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wer auf ein paar Tage in einem historischen Hotel und auf keinen durchgestylten Luxus besteht, ist hier prima aufgehoben!Lage super… U-Bahn direkt vor der Tür oder alles zu Fuß!
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Customer Service am 1. Aug. 2023
Martina, vielen Dank, dass Sie Ihre Erfahrungen im Martinique New York on Broadway, Curio Collection by Hilton, geteilt haben. Wir freuen uns, dass Ihnen der historische Charme und die hervorragende Lage unseres Hotels gefallen haben. Wir hoffen, Sie auch in Zukunft für einen weiteren tollen Aufenthalt bei uns begrüßen zu dürfen. Sichere Reisen!

6/10 – Okay

Kathrin

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Juni 2023
Antwort von Customer Service am 21. Juni 2023
We appreciate the feedback, Kathrin.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 – Hervorragend

Reda Ahmed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Hotel ist phantastisch und mega praktisch, Personal sehr professionell und sauber ! Jeder Zeit wieder
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Customer Service am 26. Mai 2023
Vielen Dank für die hervorragende Bewertung, Reda!Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt im Martinique New York on Broadway, Curio Collection by Hilton so gut gefallen hat. Es ist wunderbar zu wissen, dass Ihre Interaktionen mit unseren Mitarbeitern so positiv waren. Wir sind bestrebt, jedem Gast einen außergewöhnlichen Service zu bieten und freuen uns sehr, dass mehrere Mitglieder unseres Teams ihr Bestes gegeben haben, um Ihre Zufriedenheit zu gewährleisten. Wir werden Ihr Kompliment gerne an unser Team weiterleiten.Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Gedanken mit uns zu teilen. Wir freuen uns, Sie bald wiederzusehen. Haben Sie einen schönen Tag!

6/10 – Okay

Steffen

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Zentrale Lage, Zimmer nur Durchschnitt…
Aufenthalt von 5 Nächten im April 2023
Antwort von Martinique on Broadway am 16. Apr. 2023
Thank you for your feedback!

6/10 – Okay

Matthias

Gut: Sauberkeit und Personal & Service
Das Restaurant hat mir nicht gefallen. Das Foyer ist stilvoll gestaltet. Die Geräuschkulisse auf den Fluren war unangenehm laut.
Aufenthalt von 7 Nächten im Januar 2023
Antwort von General Manager am 12. Feb. 2023
Dear Matthias,We appreciate you staying with us and taking the time to share your thoughts. While we're glad our decor was to your liking, we apologize for any disappointment with the dining and for any issues with noise. We'll keep your comments in mind, and we invite you to stay with us again should you be back in the area.Sincerely,Dan B., General Manager

2/10 – Ungenügend

Amna

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The worst hotel experience ever! The Deluxe room was very small and had a tiny little bathroom, you could not even move inside! Furthermore, you hear every sound in the hotel and the doors are so bad that every time someone closes the door it wakes you up! This hotel does not look and feel like having anything to do with Hilton chain and that is clear from the moment you enter the hotel. The employees are just "hanging around" as if they would rather be somewhere else.The general impression is very bad and the hotel should be avoided!
Aufenthalt von 5 Nächten im Mai 2022
Antwort von General Manager am 10. Juni 2022
Dear Amna, We are always working our hardest to provide a high-quality experience for all of our guests, so it is deeply disappointing to hear that we didn't meet your expectations. We will discuss your concerns regarding our accommodations internally to ensure that we are meeting our own high hospitality standards. Thank you, and we hope you will consider staying with us in the future. Sincerely, The Guest Services Team at Martinique

10/10 – Hervorragend

Harald

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es war sehr freundlich, sehr gute Lage, saubere Zimmer, sehr gutes personalb
Aufenthalt von 3 Nächten im Mai 2022
Antwort von General Manager am 13. Mai 2022
Dear Harald, We're so happy to hear that our amazing team members and prime location impressed you at Martinique New York on Broadway, Curio Collection by Hilton! It would be a delight to host you again, so please, hurry back! Thank You, The Guest Services Team at Martinique

6/10 – Okay

Jörg

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Zentrale Lage in Manhattan war gut;Zimmer war ordenlichvund sauber. Frühstück teuer und eher durchschnittlich.Personal leider eher unfreundlich (zumibdest beim Check in,als es Probleme gab,weil sie(Expedia) die Buchung beim Hotel nicht bestätigt hatten.im direkten Vergleich zu unserem Aufenthalt in 2017 im gleichen Hotel unter anderer Führung alles in allem deutlich schlechter!
Aufenthalt von 9 Nächten im März 2022
Antwort von General Manager am 12. Apr. 2022
Dear Jörg, Thank you for taking a moment to share your thoughts with us on your recent stay. We are happy to hear that our central location and clean accommodations added to your visit, though we apologize for any perceived rudeness on the part of our staff. Unfortunately, when booking through a third-party site, such situations do occasionally occur. That being said, we will keep all of your feedback in mind, and we hope that you will give us another chance to exceed your expectations in the future.

10/10 – Hervorragend

JOSE CARLOS GARCIA

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente todo
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Rachel, Tampa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

ximena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me encantó la ubicación y lo fácil que es moverte en metro , la estación está a 20 pasos
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Customer Service am 27. Mai 2024
Ximena, Martinica Nueva York en Broadway, Curio Collection by Hilton se complace en saber que le encantó la ubicación y la conveniencia de la cercana estación de metro. Nos alegra que hayas tenido una gran experiencia. ¡Gracias por compartir!

10/10 – Hervorragend

Pauline Claudette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Will visit again this Hotel
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 25. Mai 2024
Pauline, the team at Martinique New York on Broadway, Curio Collection by Hilton is thrilled to hear that the stay was enjoyable. We're looking forward to welcoming you back soon!

8/10 – Gut

Francisca Catharina Johanna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Het hotel ligt zeer centraal en is modern ingericht met prachtige oude stijlkenmerken. Je krijgt vanuit de hotelkamer niets mee van het bruisende nachtleven, de bedden liggen heerlijk en het is stil. Het sanitair is nieuw en schoon, het personeel vriendelijk. De kamer was op de 14e etage, het raam was afgeplakt met folie en er was geen uitzicht, je keek tegen een muur aan. Geen ramp, we kwamen hier toch alleen maar om te slapen. Wel is het zo dat het hotel iedere kans aangrijpt om meer omzet te draaien. Dat begint al bij binnenkomst : je kamer is nog niet klaar maar voor $50 per dag kan je een iets grotere kamer krijgen die wel al klaar is. Je betaalt bovendien $40 per dag ‘daily food and beverage charge’, daarmee kan je in het hotel eten/drinken betalen. Voor een super basic ontbijtje voor 2 (1 x oats met banaan en honing, 1 x gegrilde grapefruit, 1 croissant en 2 cappuccino) betaal je in het restaurant $70 dus opmaken lukt wel. 😂 Dit deden we alleen de eerste ochtend, daarna hebben we alleen nog cappuccino’s to go in de koffiecorner gekocht van het tegoed. Maak je hier een dag geen gebruik van dan is je $40 gevlogen…je kan het tegoed namelijk niet meenemen naar de volgende dag. Bijzonder systeem. We hebben hoe dan ook een heerlijke week in New York gehad en kijk nu al weer uit naar een volgend bezoekje!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Customer Service am 24. Mai 2024
Francisca Catharina Johanna, bedankt voor het delen van je ervaring. Het is geweldig om te horen dat u heeft genoten van de centrale ligging, de inrichting van de kamer en het comfort. Het uitzicht vanuit sommige kamers voldoet misschien niet altijd aan de verwachtingen, maar we blijven zoeken naar manieren om de gastervaring te verbeteren.Wat de kosten betreft, stellen we uw feedback op prijs en zullen we bekijken hoe we de transparantie kunnen verbeteren.We zijn blij dat u een geweldige week in New York heeft gehad en kijken ernaar uit u weer te mogen verwelkomen in Martinique New York op Broadway, Curio Collection by Hilton!

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were fantastic!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Customer Service am 23. Mai 2024
Heather,The team at Martinique New York on Broadway, Curio Collection by Hilton is delighted to hear the fantastic feedback! We're looking forward to welcoming you back.

8/10 – Gut

Sanyo, fort worth

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is based off my experience. We arrived early before 4pm check in. Our room was not ready but was offer another room that was available at an extra charge per night. We declined and left our bags with concierge while we explored the city. Staff was nice and so was the gentlemen handling our bag. I appreciated the $40/ day credit we were allowed to use. The coffee place had great service and coffee. The food was sad. I ordered BEC sandwich and the eggs looked like they were cooked day prior and left to dry up and used for sandwich. It was gross. I grabbed fruit cup. How could anyone mess up on fruits? Well, it looked like old fruit from days prior that was left out and reused for breakfast. Coffee great. Food quality is very questionable. House keeping was great and nice. We tipped each day. On the day of departure, our flight was at 3pm so we decided to leave our bags with concierge again after check out while we grabbed breakfast. We tipped when we got our bags back. They even offered to call car service for us to airport but we found Lyft was more affordable.. on the airplane my husband couldn’t find his ear buds. The ones he left with concierge in backpack that was zipped up unexpose but sat on top zipped. It was there prior to check out and not there after seated on plane. That ruined my likeness of the hotel. So if one needs to leave their bags with concierge I would recommend locking your bags and not to leave anything valuable.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 23. Mai 2024
Sanyo,Thank you for sharing your detailed experience at Martinique New York on Broadway, Curio Collection by Hilton. We're glad to hear the team and the baggage service were accommodating, and that you enjoyed the coffee and the daily credit provided. We appreciate your feedback on the food quality and will certainly share this with the team for improvement. Your remarks about leaving bags securely noted due to concerns. We hope to have the chance to improve your experience in the future.Thank you for staying with us.

10/10 – Hervorragend

Lucas Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, staff is very helpful and friendly, enjoyed my stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Martinique on Broadway am 21. Mai 2024
Thank you for your feedback!

10/10 – Hervorragend

Bill

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 21. Mai 2024
Bill, it's great to hear you had a nice experience at Martinique New York on Broadway, Curio Collection by Hilton. Thank you for your positive feedback. The team looks forward to welcoming you back soon.

10/10 – Hervorragend

wendy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Beautiful lobby. Large rooms. Nice lighting in the bathroom. No fridge but got ice down the hall.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 21. Mai 2024
Wendy,Thank you for the kind review! Martinique New York on Broadway, Curio Collection by Hilton is delighted you enjoyed the location, lobby, room size, and bathroom lighting. We appreciate your feedback and will consider it as we make improvements.We're looking forward to your next visit!

10/10 – Hervorragend

Erica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a beautiful hotel! Staff was awesome! Location was conveniently located to Times Square, The Empire State Building, lots of shopping and subway stations. Only issue is my stay wasn’t long enough but I’ll be back and I will most definitely stay again!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 20. Mai 2024
Thanks, Erica! It's outstanding your time at Martinique New York on Broadway, Curio Collection by Hilton was fantastic. We can't wait until your next visit!

6/10 – Okay

Michael

Mit dem Partner gereist
Gut: Personal & Service
Unfortunately, the only thing about this property is that it is very central to a lot of things and that was our main goal while looking for a hotel. The hotel very clearly needs upgrades and I would not consider this a 4 star hotel by any means. We did not have any trouble with the staff, they were actually very nice. We were a little disappointed with the room. It felt run down and just not very clean. Paying what we paid to stay there, I would have expected a bit more.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 20. Mai 2024
Michael, thank you for your feedback. It's great to hear that the location met your needs and that our team members provided friendly service during your stay. Your comments regarding the room and the hotel's condition are noted. We strive to create a welcoming and comfortable environment for all our guests. Your feedback will help us improve.

2/10 – Ungenügend

Evelina

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 20. Mai 2024
We appreciate your feedback, Evelina.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 – Hervorragend

Lilian

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 19. Mai 2024
Thanks for the perfect rating, Lilian!We're pleased to hear that you have fully enjoyed your stay at Martinique New York on Broadway, Curio Collection by Hilton, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 – Hervorragend

Hassan Singh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 15. Mai 2024
Hassan, it's delightful to know you had a positive experience at the Martinique New York on Broadway, Curio Collection by Hilton. Do come again for another memorable stay.

10/10 – Hervorragend

theresa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was hesitant about reservation due to some of reviews especially since 3 night stay. All staff/service /food (from coffee bar) were perfect. Yes, the resort fee is not worth it, but given location, guess it is not unusual
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 14. Mai 2024
Theresa, we are thrilled to hear that Martinique New York on Broadway, Curio Collection by Hilton exceeded your expectations, especially with our top-notch service and enjoyable dining options. We understand your viewpoint on the resort fee and appreciate this constructive feedback. Please note, the daily mandatory destination charge includes benefits such as premium guest internet access, a daily credit for food & beverage, bicycle rentals and more to enhance your stay. We're delighted to have hosted your 3-night stay and look forward to welcoming you back another time.

6/10 – Okay

Daniela, Princeville

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was overall great with great location. We saw a show at Madison Square Garden and walked there within 5 min. Subway right next door which is very convenient. The gym is great. Lots of options and a Peloton bike, which I loved. Also the Peloton Studio is in walking distance. Another bonus! The only disappointment we had was that Expedia advertised the Hotel with a roof top, which is not true and not existing.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 14. Mai 2024
Daniela, it's delightful to know you enjoyed the strategic location of Martinique New York on Broadway and the fitness options available, including the popular Peloton bike. We're sorry that our hotel fell short of your expectations regarding the rooftop information. It's crucial that third-party sites properly represent our amenities and we will follow through on your feedback. Thank you for choosing us; we hope to welcome you back in the future.

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a great hotel for a visit to NYC it’s on corner of Broadway and 32nd. 5 mins from Penn Station and right by a metro station. In corner of K-town. And just around corner from the Empire State. Room was very comfortable. Staff were pleasant. Decor very elegant. Good value for central Manhattan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 13. Mai 2024
Andrew, we're thrilled to hear that your stay at Martinique New York on Broadway, Curio Collection by Hilton was enjoyable. Our prestigious location truly places guests in the heart of New York City, and we're glad this convenience was valuable to you. Your recognition of our comfortable rooms and elegant decor is greatly appreciated. Moreover, we're pleased our team members left a positive impression. We value your feedback and look forward to welcoming you back on your next visit to central Manhattan.

10/10 – Hervorragend

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front Desk was so polite and helpful! I highly recommend Martinique Hotel! ☺️
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Mary, we're thrilled to know you had a wonderful experience at Martinique New York on Broadway, Curio Collection by Hilton. Our front desk team is indeed committed to providing excellent service. Thanks for your high recommendation - it truly is the best compliment! Come back soon for another delightful stay.

2/10 – Ungenügend

Yuxiang

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didn’t say deposit until checking in, ridiculous amount depends on how many nights u are living and cannot refund the deposit even if you don’t use it for ordering food from the hotel
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 14. Mai 2024
Yuxiang, it's regrettable to hear that you were surprised by our deposit policy. It's crucial for us to be transparent about all costs associated with a stay at our establishment. Rest assured, unused deposits are normally refunded, and we're sorry if this was not clearly communicated. Thank you for taking the time to share your feedback. We are always working on improving our guest experience.

4/10 – Schlecht

Helen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I never write any Expedia reviews but our stay was despicable. Our initial room that we were assigned had a TON of bugs on the bathroom shower crack on the floor. We immediately went downstairs to the front desk to ask if we could get a new room. Unfortunately, same thing happened. There were still bugs coming out of the shower cracks on the floor. We went downstairs for a third time and the manager did not even apologize. She was able to get someone to check a third new room for us. Third times the charm. Fortunately, after switching to the third room, we did not see anymore bugs. Also, the hotel elevators were a little slow and there are people waiting for the elevators together. We also heard random ringtones of what resembles an icecream truck late at night for short periods of time each day we were in the hotel. Overall, I expected better as this was claimed to be a "4-star hotel." Other than the convenient location, we will NOT be back.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 15. Mai 2024
Helen, your experience certainly does not reflect the standard of quality we aim to uphold, and we regret any discomfort you may have encountered. Your concerns regarding unexpected visitors in your room have been heard and are taken very seriously. We assure you that the cleanliness and hygiene of our guest rooms is our top priority.Regarding the elevator and noise issues, we appreciate your feedback as it allows us to continually enhance our guest experience. It is important to us that your stay is as relaxing and comfortable as possible, and we’re sorry this wasn't your experience.While we realize your recent experience was disappointing, we trust there might be an opportunity to welcome you back in the future to show you the true Curio Collection by Hilton hospitality.

10/10 – Hervorragend

Elizabeth, Montgomery

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Elizabeth, thank you for awarding the Martinique New York on Broadway, Curio Collection by Hilton a top score. We're thrilled to hear your experience met your expectations and we trust it made your stay in New York memorable. Our team takes pride in delivering outstanding service and it's uplifting to hear we have succeeded. We're anticipating your return for another great experience.

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location. Excellent service.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Customer Service am 8. Mai 2024
Jennifer, we're delighted to hear that you appreciated Martinique New York on Broadway, Curio Collection by Hilton's prime location and top-notch service. It's wonderful to see that your experience with us was a rewarding one. Should your travels bring you back to the area, we anticipate the pleasure of welcoming you again.

10/10 – Hervorragend

Miguel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is very nice and clean !!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 7. Mai 2024
Miguel, it's wonderful to hear that you enjoyed the immaculate condition of the Martinique New York on Broadway, Curio Collection by Hilton. Cleanliness is key to a great stay and we're thrilled we met your expectations. We look forward to your next visit!

10/10 – Hervorragend

ALEXANDER, Miami

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 7. Mai 2024
Thank you for sharing your perfect rating with us, Alexander!It's wonderful to see how much you appreciated your time at Martinique New York on Broadway, Curio Collection by Hilton! We want everyone to feel right at home at Martinique New York on Broadway, Curio Collection by Hilton. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 – Gut

Amanda

Gut: Sauberkeit und Zustand der Unterkunft
Location is great, rooms are small and the service leaves a lot to be desired
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Bianka

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, spacious rooms and awesome food and shopping options all around! The hotel is surrounded by the best of Korea Town. Amazing boba across the street, yummy coffee right next door, and endless food options on the block.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 4. Mai 2024
Bianka, it's delightful to know you found Martinique New York on Broadway, Curio Collection by Hilton's location ideal and the surroundings bustling with fantastic culinary and shopping offerings. We are pleased that the room offered ample space for you and that the vibrant Korea Town neighborhood elevated your experience. We eagerly anticipate your future visits.

10/10 – Hervorragend

Shari

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 5. Mai 2024
Shari, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Martinique New York on Broadway, Curio Collection by Hilton!

4/10 – Schlecht

Andrea

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
la posizione è ottima. appena arrivati il 25 aprile alle 16 circa al check ci viene comunicato da un giovane addetto non gentile che siamo obbligati a spendere 40$ al giorno presso di loro altrimenti verranno comunque detratti dalla cauzione di ben 375$ imposta all’arrivo. in sostanza la camera non costa il prezzo pagato ma 40 dollari in più al giorno; alle mie lamentale mi è stato detto che avremmo goduto di servizi quali Wi-Fi o concierge ., se non hai soldi per pagare resti per strada a dormire!. la camera è minuscola per quattro senza nemmeno un armadio in grado contenere vestiti per una sola persona! risultato che sei obbligato a lasciare i vestiti in valigia e non puoi nemmeno camminare in camera. il bagno è imbarazzante per quanto piccolo, .la colazione è mediocre e non è compreso nemmeno un espresso o un cappuccino (se li vuoi paghi 6$), non c’è una sala ma si deve andare nel ristorante collegato e ci sono attese lunghissime (20 minuti per una cioccolata calda per i miei bambini). i servizi sono scadenti camerieri scortesi (al contrario di quando vai a cena). ho chiesto un adattatore per caricare iphone 15 ma nel nostro meraviglioso (!!) Hilton mi hanno invitato ad andare a compramelo fuori. un giorno (il 28) abbiamo trovato al nostro rientro alle ore 19 la camera sporca con la scusa che avevamo lasciato i pigiami sul letto. la reception molto scortese (il solito giovane che che ci aveva accolto il 25 alle ore 16) mi ha invitato a “rilassarmi” alle mie proteste.
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 2. Mai 2024
Andrea, siamo sinceramente dispiaciuti di apprendere della tua esperienza non proprio soddisfacente. Sembra che le questioni legate alla tassa di destinazione obbligatoria abbiano causato confusione: includevano servizi come l'accesso premium a Internet e i servizi di portineria. Ci scusiamo per eventuali disguidi durante il check-in. Comprendiamo che la tua camera e lo spazio fornito non erano adeguati e riconosciamo l'importanza del comfort, soprattutto durante un viaggio con la famiglia. Inoltre, i membri del nostro team dovrebbero sempre mirare a essere efficienti e cortesi e ci scusiamo se ciò non è avvenuto durante la vostra visita. I problemi con il servizio di colazione e il conseguente tempo di attesa da te segnalato non riflettono il servizio che cerchiamo di fornire. Siamo inoltre spiacenti per l'errata comunicazione relativa all'adattatore e per la risposta alla tua domanda che non è stata gestita correttamente. Affronteremo questo problema come una questione importante e ti ringraziamo per averci avvisato. Apprezziamo che tu abbia condiviso il tuo feedback, ci aiuta a lottare per un miglioramento continuo.

8/10 – Gut

GODWIN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Access to lots of places
Aufenthalt von 6 Nächten im April 2024
Antwort von Customer Service am 1. Mai 2024
Godwin, it's wonderful to hear of your appreciation for Martinique New York on Broadway, Curio Collection by Hilton's prime location, providing easy reach to many attractions. Your feedback is valued and we're thrilled to have been your chosen stay. We look forward to your next visit.

8/10 – Gut

Dianne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 2. Mai 2024
Dianne, thank you for choosing Martinique New York on Broadway, Curio Collection by Hilton. We appreciate your positive rating. We hope to have the pleasure of welcoming you back for another stay soon.

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location great for Empire State Building
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Service am 30. Apr. 2024
Mark, we're pleased to hear that the location of Martinique New York on Broadway, Curio Collection by Hilton suited your preferences, bringing the glitz of the Empire State Building within easy reach. Thank you for sharing your positive feedback. We hope to welcome you back in the near future.

8/10 – Gut

Tonino

Aufenthalt von 7 Nächten im April 2024
Antwort von Customer Service am 19. Mai 2024
Thanks for the 4/5 rating, Tonino!We're happy you had such a lovely stay at Martinique New York on Broadway, Curio Collection by Hilton! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 – Hervorragend

Jeffrey, Watertown

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always some construction going on.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 28. Apr. 2024
Jeffrey, we acknowledge your observation about ongoing construction activities. Such projects are part of our regular efforts to enhance our guest experience at Martinique New York on Broadway, Curio Collection by Hilton, while causing as minimal disruption as possible. We appreciate your patience and understanding during this process.

8/10 – Gut

Genie

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 28. Apr. 2024
Thank you for sharing your thoughts with us, Genie!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Martinique New York on Broadway, Curio Collection by Hilton. Thank you and have a lovely day!

10/10 – Hervorragend

Rebecca

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We LOVED Martnique! Our room was adorable, clean and comfortable. The location is great. And the best part was the staff--they were amazing. The door man, Jose, greeted us on our first day there and set the tone for us to have a fantastic trip. He was so nice and helpful, and he gave us great ideas for what to do in the city while we were there. We'll always stay at Martinique when we're in town.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 25. Apr. 2024
Rebecca, your high praise for Martinique New York on Broadway, Curio Collection by Hilton is truly appreciated. We're delighted you found our rooms charming, immaculate and cozy. We're also thrilled that Jose, as well as our other team members, were able to make your stay memorable with their friendly assistance. We look forward to being your preferred choice for accommodations whenever you're in town.

2/10 – Ungenügend

Jonid

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room was too way small. For sure was for one person as the bed was twin! Very very noisy hotel! They vacuum the carpet @ 5 pm for 30 min! They woke up me again in early morning on sunday vacuuming carpet again! Overall very bad experience for an very expensive hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 23. Apr. 2024
Jonid, we're sorry to hear that your experience did not meet your expectations. On your concern about room size and noise level, we'll ensure your feedback is taken into consideration and used to reassess our cleaning schedule as we know how important restful sleep is. We understand that our prices may be higher compared to other hotels, and this comes with an assurance of quality room service and other amenities. We hope to have the opportunity to better serve you in the future.

8/10 – Gut

chiahui

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 24. Apr. 2024
Chiahui, it's stimulating to see a positive rating for your stay at Martinique New York on Broadway, Curio Collection by Hilton. The team members always strive to provide an exceptional experience for valued guests like you. Your feedback is much appreciated, and we hope to have the opportunity to welcome you back soon.

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is right on the subway system and Herald Square, and around the block from Empire State Building. Very good Koreatown restaurants nearby!
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 22. Apr. 2024
Paul, the Martinique New York on Broadway, Curio Collection by Hilton thanks you for taking the time to share your experience. We're thrilled to hear our prime location made for an enjoyable visit, providing convenient access to transportation and notable landmarks. Isn't it wonderful to have good Koreatown restaurants just a stone's throw away? Your feedback is appreciated and we hope to welcome you back soon.