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Bewertungen von Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 out of 5
Hotel Indigo Lower East Side New York, an IHG Hotel
171 Ludlow Street, New York, NY

Bewertungen

8,0

Sehr gut

470 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
254 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
141 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
68 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
69 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,2/10

Personal & Service

7,8/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Marina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stylish hotel and wonderful view. Had a very nice stay
Aufenthalt von 5 Nächten im Mai 2024
Antwort von MP am 11. Mai 2024
Dear Marina,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay with us!We hope to welcome you back in the near future!Regards,FOM

10/10 – Hervorragend

Steffen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Jose Ramirez am 17. Feb. 2024
Steffen,Thank you for your honest feedback.Yours,Jose RamirezManager on Duty

10/10 – Hervorragend

Nicolas

Aufenthalt von 2 Nächten im Januar 2024
Antwort von MP am 5. Feb. 2024
Dear Nicolas,Thank you for taking the time to share your positive experience with us!It is truly rewarding to hear that your stay with us was enjoyable, We hope to welcome you back in the near future!

8/10 – Gut

Caroline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schöne Aussicht von der Bar aus. Freundliches Personal. Gute Möglichkeiten sich in der Gegend zu verpflegen.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Front office Manager Marcy am 2. Nov. 2023
Vielen Dank für diese schöne Bewertung. Wir hoffen, Sie bald wieder zu sehen!

6/10 – Okay

Thomas, Dinslaken

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Das Hotel war leider nicht so wie erwartet, Das Personal war nicht sehr freundlich. Das Frühstück war mickrig, zwei Mal gab es gar kein Frühstück wegen einem Privat Event. Die Lage war allerdings sehr gut.
Aufenthalt von 5 Nächten im Mai 2023
Antwort von MP am 23. Mai 2023
Merci d'avoir pris le temps d'évaluer et de commenter votre récent séjour avec nous, je suis sincèrement désolé pour les désagréments que vous avez rencontrés pendant votre séjour. La seule façon dont nous pouvons nous améliorer est grâce aux commentaires de nos clients. Je vais donc personnellement examiner les problèmes que vous avez mentionnés et les améliorer. Être bien,AFOM

2/10 – Ungenügend

Justin

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 6 Nächten im Februar 2023
Antwort von MP am 1. März 2023
Dear Justin,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. We hope you will come back so we can turn your experience around.Be Well,MP

2/10 – Ungenügend

mario

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
2 STERNE ....Genug
Aufenthalt von 10 Nächten im August 2022
Antwort von Darlene R. am 6. Nov. 2022
We are sorry to learn we did not meet your expectations and apologize for any service issues.Please let us know if there is anything we can do to assist.

8/10 – Gut

Hildegard

Gut: Sauberkeit und Personal & Service
Alles gut! Rooftop bar ist halt recht laut - dafür aber auch hip!
Aufenthalt von 6 Nächten im August 2022
Antwort von Jose Ramirez am 27. Aug. 2022
Dear Hildegard,Thank you for choosing our hotel for your lodging needs. We are glad you enjoyed your stay with us and found our rooftop bar fascinating and entertaining.Yours sincerely,Jose RamirezAssistant Front Office Manager

8/10 – Gut

Axel

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Positiv: Dachterasse mit Pool und tollen Ausblick Sehr nette Doorman, freundliche Rezeption Negativ: Ausstattung und Zustand des Zimmers Defekt der Dusche wurde reklamiert, wurde nicht repariert und es gan auch kein Feedback.
Aufenthalt von 7 Nächten im Juli 2022
Antwort von Marcy am 23. Aug. 2022
Hallo Axel, vielen Dank für Ihre Bewertung. Wir wissen die Zeit, die Sie sich genommen haben, um uns dieses wertvolle Feedback zu geben, sehr zu schätzen. Es tut uns sehr leid zu hören, dass Sie keine großartige Erfahrung in unserem Hotel gemacht haben – unsere Mission ist es, exzellente Gästeerlebnisse mit schneller Reaktionszeit auf technische Probleme zu bieten, daher bedauern wir, Sie im Stich gelassen zu haben. Bitte erlauben Sie uns, es erneut zu versuchen.Mit freundlichen Grüßen,

8/10 – Gut

Susanne

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Das Personal war supernett und hilfsbereit!
Aufenthalt von 6 Nächten im Juli 2022
Antwort von Marcy am 23. Aug. 2022
Hallo Susanne, vielen Dank für dieses wunderbare Feedback.

6/10 – Okay

Melanie

Gut: Sauberkeit
Boutiquehotel an guter Lage
Gute Lage auf der Lower East Side; Nähe Broadway/Houston Street; Zimmerstandard ist gut, jedoch macht sich da und dort eine gewisse Abnützung bemerkbar (im Vergleich zu vor drei/vier Jahren); früher war es möglich Frühstück direkt im Hotel zu geniessen; das war dieses Mal leider nicht der Fall; die Bar im Hotel (Mr. Purple) ist am Wochenende ein Magnet für Leute, die eine gute Zeit haben wollen; dies kann (je nach Ausrichtugn des Hotelzimmers) zu Lärm führen; die Rooftop Bar von Mr. Purple bittet aber einen einmaligen Blick auf Downtown und Midtown Manhatten (Blick auf Empire State Building und Freedom Tower).
Aufenthalt von 5 Nächten im Juni 2022

8/10 – Gut

Ana Paula, West Lebanon

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
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Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Indigo Lower East Side New York am 22. Mai 2024
Hi Ana, thank you for the fantastic feedback! We're thrilled to know that you had a great experience with us. If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear them!- The Staff at Hotel Indigo Lower East Side New York

8/10 – Gut

Alexandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay at Hotel Indigo. The room was spacious and bright with a great view, amenities were nice and the staff was very sweet. The area is a little loud but if you're on a high floor you don't hear it that much and the location is amazing for all the places we wanted to walk to. Would stay again.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Hotel Indigo - Lower East Side New York am 23. Mai 2024
Hi Alexandra, thank you for choosing to stay at Hotel Indigo Lower East Side New York. We're delighted to hear that you enjoyed your time with us. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!- The Staff at Hotel Indigo - Lower East Side New York

10/10 – Hervorragend

Bonnie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Even though it was kind of a pain to use our room key to operate the elevator, it did help me feel more secure. Very nice hotel. We’ll be back!
Aufenthalt von 7 Nächten im April 2024
Antwort von Hotel Indigo Lower East Side New York am 20. Mai 2024
Hi Bonnie, we're pleased to hear that you found the security measures reassuring and that you enjoyed your stay at our hotel overall. Your feedback is valuable to us, and we appreciate your understanding. We look forward to welcoming you back on your next visit!- The Staff at Hotel Indigo Lower East Side New York

10/10 – Hervorragend

Iliana

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful lobby.. very popular night club on top floor. Bed comfortable will definitely visit again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Indigo Lower East Side New York am 19. Mai 2024
Hi, thank you for sharing your experience during your recent stay with us! We're glad you enjoyed our beautiful lobby and the vibrant night club. Rest assured, we'll continue to strive for excellence to ensure your future visits are just as comfortable and memorable.- The Staff at Hotel Indigo Lower East Side New York

8/10 – Gut

Analia, Kearny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location is very convenient! All you need is walking distance
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Indigo - Lower East Side New York am 13. Mai 2024
Hi Analia, we're thrilled to hear that you found our location to be very convenient! It's wonderful to know that everything you need is within walking distance. Thank you for sharing your positive experience, and we hope to welcome you back soon!- The Staff at Hotel Indigo - Lower East Side New York

6/10 – Okay

Eric

Mit der Familie gereist
Gut: Ausstattung
The club in the hotel seems to take precedence over the hotel guests. Staff shoo guests out of the way for club attendees. There was a contact lens on the bathroom floor. None of us wear contacts.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Indigo - Lower East Side New York am 13. Mai 2024
Eric, we apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address the issues you mentioned with our team to ensure improvements are made. It's important to us that all guests feel valued and comfortable during their stay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.- The Staff at Hotel Indigo - Lower East Side New York

10/10 – Hervorragend

Marlysue Louise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed the close proximity to the events we were attending and to restaurants. The only thing I wish were available would be another bar, without loud music, that you could sit with friends and actually talk. The rooftop is fun, but loud and you can talk. Maybe another small venue for drinks after the theater??
Aufenthalt von 5 Nächten im April 2024
Antwort von Jose Ramirez am 5. Mai 2024
Marlysue,Thank you,Yours.Jose RamirezManager on Duty

10/10 – Hervorragend

Alwyn

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jose Ramirez am 5. Mai 2024
Alwyn,Thank you. Yours,Jose RamirezManager on Duty

8/10 – Gut

Jessica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property worked well for us in convenience of location. Our room was fine for us too. Just be aware that there is a club at the top of this hotel so it can be very loud. They are apparently working on soundproofing and the noise doesn’t carry down too many floors. But if you aren’t here to party, ask to be below floor 10 at least.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Indigo Lower East Side New York am 29. Apr. 2024
Jessica, thank you for sharing your experience! We're glad to hear that our hotel's location was convenient for you and that your room met your needs. We apologize for any noise disturbances from the club. We appreciate your understanding and hope to welcome you back soon!- The Staff at Hotel Indigo Lower East Side New York

8/10 – Gut

Madeline

Verbesserungswürdig: Zustand der Unterkunft
On weekends the music from the club on the fifteenth floor is quite loud especially only a couple of floors above. Multiple lights in my room did not work. I had a great city view from my room.
Aufenthalt von 4 Nächten im April 2024
Antwort von Hotel Indigo Lower East Side New York am 28. Apr. 2024
Thank you for sharing your experience with us. We apologize for the inconvenience caused by the loud music from the club. We understand how this could impact your stay. On a positive note, we're glad you enjoyed the great city view from your room. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.- The Staff at Hotel Indigo Lower East Side New York

8/10 – Gut

Lauren

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Had a great stay at this hotel. Good location, good value. Pros : great location for walking, landmarks and public transport. Security at door so felt safe and that not anybody could walk in. Hip vibe and great decor. Big wardrobe and drawer space too. As travelling for 5 nights from the UK, this was great. Cons : our balcony room was on the 3rd floor - directly next to a communal terrace for the surrounding apartments, meaning loud parties and noise on Thu/Fri/Sat nights - we expected this room type would be on a higher floor. Door/windows were not soundproof. Nightclub (for residents and general public) on 15th floor - we didn’t know this when booking so this meant noisy and lots of people milling around. Staff at concierge were friendly, but service was slightly slow.
Aufenthalt von 4 Nächten im April 2024
Antwort von MP am 28. Apr. 2024
Dear Lauren,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. It seems you enjoyed your stay overall but I will still personally look into the concerns you mentioned. Be Well, Front Office Manager

6/10 – Okay

Judith

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Best thing: comfy beds and not too much noise. Downside: stains in sheets, no robes/slippers, no changing room after check out, terrible breakfast (and expensive as in NY), hotel needs general renovation.
Aufenthalt von 4 Nächten im April 2024
Antwort von MP am 28. Apr. 2024
Dear Judith,Thank you for taking the time to rate and review your recent stay with us!Please accept my sincere apologies, for the issues you have experienced during your stay with us. I understand how crucial it is to have fallen short of meeting your expectations.We hope you will consider staying with us again in the future, and we assure you of a more seamless and enjoyable experience.Regards,FOM

10/10 – Hervorragend

Kristel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay but wish they sent me a receipt for charges upon checkout
Aufenthalt von 1 Nacht im April 2024
Antwort von MP am 28. Apr. 2024
Dear Kristel,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay but we will look into the concerns you mentioned.Regards,FOM

10/10 – Hervorragend

Marii

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing location for accessing lower east side. Great rooftop with stunning views of the city. All staff were exceptionally helpful and accommodating. Would stay again if in the city.
Aufenthalt von 1 Nacht im April 2024
Antwort von MP am 28. Apr. 2024
Dear Marii,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay and we can’t wait to welcome you back soon. Be well, FOM

8/10 – Gut

Hussain

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
AJ at the front desk was amazing. Would not say the same about the staff that came at reception in the night shift.
Aufenthalt von 1 Nacht im April 2024
Antwort von MP am 23. Apr. 2024
Dear Hussian,Thank you for taking the time to share your positive experience with us!Happy to hear that Aj made a great different during your stay :)We will look into the concerns you mentioned.Hope to welcome you back, in the near future.Regards,FOM

8/10 – Gut

Joshua

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von MP am 24. Apr. 2024
Dear Joshua,Thank you for taking the time to rate and review your recent stay with us!We are delighted you enjoyed , we hope to welcome you back in the near future.Regards,FOM

10/10 – Hervorragend

Suzanne

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a bit noisy as it’s right across the street from a loud bar /restaurant. If you are on the opposite side rooms it was fine
Aufenthalt von 2 Nächten im April 2024
Antwort von Jose Ramirez am 19. Apr. 2024
Suzanne,Thank you. Yours,Jose RamirezManager on Duty

10/10 – Hervorragend

Hunter

Gut: Ausstattung und Zustand der Unterkunft
Good stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Indigo Lower East Side New York am 17. Apr. 2024
Thank you for your review! We're glad you had a good stay. We hope to see you again soon!- The Staff at Hotel Indigo Lower East Side New York

8/10 – Gut

Jane Nautrup

Aufenthalt von 5 Nächten im April 2024
Antwort von Hotel Indigo Lower East Side New York am 7. Mai 2024
Thank you for your 4-star rating! We appreciate your feedback and are glad to know that you had a positive experience during your stay. If there are any areas where we could improve and earn that extra star in the future, please feel free to let us know. We hope to welcome you back for another enjoyable stay soon!- The Staff at Hotel Indigo Lower East Side New York

8/10 – Gut

Virginia

Aufenthalt von 1 Nacht im April 2024
Antwort von MP am 6. Mai 2024
Dear Virginia,Thank you for taking the time to rate and review your recent stay with us!We are delighted you enjoyed your stay with us :)We hope to welcome you back in the near future.Regards,FOM

6/10 – Okay

Hunter, Mountain Dale

Gut: Sauberkeit und Personal & Service
The hotel staff was amazing. Except a night time doorman harassed me - he acted like a power tripping night club bouncer because guess what? There’s a very loud nightclub inside, so it’s just Oontz Oontz with the DJ dropping the bass in my room all night over the weekend – which I didn’t know. And I was jet lagged. The shower turned cold if the room next to me showered. The in-room coffee machine only had decaf. Was not the best experience. But again, the front desk staff were excellent, and helpful. But I can’t stay there again.
Aufenthalt von 3 Nächten im April 2024
Antwort von MP am 16. Apr. 2024
Dear Hunter,Thank you for taking the time to rate and review your recent stay with us!We do apologize for the inconvenience you experienced during your stay, I will personal look into it.We hope you give us an opportunity to welcome back in the near future.Regards,FOM

4/10 – Schlecht

Jodi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed at Indigo on several occasions and have always enjoyed the convenient location to restaurants, public transportation and coffee shops. While the hotel is clean and very decent, the bar/nightclub that occupied the 15th floor has now taken over the 14th floor also. The noise level is completely beyond the pale. The music and partying goes until 4 am (when the club closes) and you can hear the noise as if it’s in the hallway. You should consider the noise when booking a stay at the Indigo, especially on weekends. I spoke with a manager at 11:20 pm on my last night as the noise was untenable. The manager politely stopped me while I was explaining the situation and playing a recording I took from behind my closed door as she was all too familiar with the situation. My room was moved to the 21st floor at 11:30 pm. I was moved to a lovely suite with a patio and spectacular views. Unfortunately, I got to the room at 11:30 and checked out at 9:00 am. I was VERY annoyed when I contacted the hotel the next day and was offered a measly $80 to compensate me. I found that insulting! Eventually, I got a credit for the one miserable night! You have been warned!
Antwort von MP am 16. Apr. 2024
Dear Jodi,Thank you for taking the time to rate and review your recent stay with us!Please accept my sincerely apologize for the issues that you experienced.Feel free to reach out to expedia. I can confirm my director of front office was in contact with them.We do hope you give us an opportunity to welcome you back in the near future.Regards,FOM

10/10 – Hervorragend

Jessica, Edmonton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Jose Ramirez am 15. Apr. 2024
Jessica,Thank you.Yours,Jose RamirezManager on Duty

10/10 – Hervorragend

Damian

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The front desk staff is amazing, very kind, attentive and always above and beyond to make me feel care and welcome! Same with everything, the housekeeping very kind and awesome. Rooms great, and the ambience amazing! Definitely I’m coming back❤️
Aufenthalt von 9 Nächten im April 2024
Antwort von Hotel Indigo - Lower East Side New York am 11. Apr. 2024
Hi Damian, thank you for your wonderful feedback! We're thrilled to hear that our front desk staff and housekeeping team went above and beyond to make your stay memorable. It's great to know that you enjoyed the rooms and the overall ambiance. We can't wait to welcome you back again soon!- The Staff at Hotel Indigo - Lower East Side New York

8/10 – Gut

Melissa

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Indigo Lower East Side New York am 1. Mai 2024
Hi Melissa, thank you for your positive rating! We're glad you had a great experience with us. If there's anything specific you enjoyed or any feedback you'd like to share, feel free to let us know. We hope to see you again soon!- The Staff at Hotel Indigo Lower East Side New York

6/10 – Okay

Sophia

The quality of the room was average. The bedding was not luxurious, there were scuffs and remnants of past guests all over the room, the lighting was dim and very yellow, and overall, the room did not feel clean or taken care of. I don't believe that I would stay again.
Aufenthalt von 2 Nächten im April 2024
Antwort von MP am 9. Apr. 2024
Dear Sophia,Thank you for taking the time to rate and review your recent stay with us. I wanted to personally apologize for the inconvenience you encounter during your stay. . I will personally look into the concerns you mentioned.We hope you give us an opportunity to welcome you back in the near future. I will guarantee you a 5 stars experience. Be well, FOM

2/10 – Ungenügend

Francisco Javier

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I checked out March 15th it’s April 3rd they still haven’t return my money to my credit card.
Aufenthalt von 3 Nächten im März 2024
Antwort von MP am 4. Apr. 2024
Dear Francisco Javier,Thank you for taking the time to rate and review your recent stay with us !The only way we can improve is through feedback from our guests. I will personally look into the concerns you mentioned.Regards,FOM

8/10 – Gut

Andrew

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Great location, with both friendly and attentive staff. However rooms were pretty dated especially for the price we paid. Parking was easy.
Aufenthalt von 1 Nacht im März 2024
Antwort von MP am 1. Apr. 2024
Dear Andrew,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. It seems you enjoyed your stay overall but I will still personally look into the concerns you mentioned. Be Well, Front Office Manager

10/10 – Hervorragend

Trinity

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cute hotel! It is close to a subway entrance and has parking right next door.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jose Ramirez am 31. März 2024
Trinity,Thank you.Best,Jose RamirezManager on Duty

8/10 – Gut

Nsombi

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Jose Ramirez am 30. März 2024
Nsombi,Thank you.Yours,Jose RamirezManager on Duty

10/10 – Hervorragend

sabeita, RAHWAY

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love everything about this hotel, my friends and I stayed overnight and were absolutely blown away by the service and staff. Very convenient to everything, food, drinks, shopping. Mr.Purple bar and lounge ,local in the hotel was a major plus’s for us. Definitely recommend this hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von - The Staff at Hotel Indigo - Lower East Side NY am 28. März 2024
Thank you for your feedback! We're thrilled to hear that you and your friends enjoyed your stay with us and found our services and amenities to your liking. It's wonderful to know that our convenient location and the bar added to your experience. We appreciate your recommendation and look forward to welcoming you back again soon!

6/10 – Okay

Yetta

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von - The Staff at Hotel Indigo - Lower East Side NY am 28. März 2024
Thank you for your feedback. We value all reviews, and if there are any specific aspects of your stay that we can address to enhance your experience, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 – Hervorragend

King Emmanuel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great! Very accommodating and great location specially really close to Katz's some subway platforms
Aufenthalt von 3 Nächten im März 2024
Antwort von MP am 26. März 2024
Dear King Emmanuel,Thank you for taking the time to rate and review your recent stay with us. We are delighted you enjoyed your stay :)We hope to welcome you back in the near future.Regards,FOM

8/10 – Gut

JUAN PABLO

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, simple, nice views
Aufenthalt von 1 Nacht im März 2024
Antwort von - The Staff at Hotel Indigo - Lower East Side NY am 26. März 2024
Dear Juan, Thank you for your feedback! We're glad you appreciated the cleanliness, simplicity, and nice views during your stay. We hope to welcome you back again soon.

10/10 – Hervorragend

Gillian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great stay! The *only* slight negative was hearing music from the club in the hotel (we were on the 4th floor - a few floors below the bar). It wasn’t super intrusive, and fine for an adult couple, but wouldn’t love it if we had our kids with us. Otherwise it was a wonderful hotel with lovely staff.
Aufenthalt von 3 Nächten im März 2024
Antwort von - The Staff at Hotel Indigo - Lower East Side New am 25. März 2024
Dear Gillian, thank you for sharing your feedback! We're delighted to hear that you had a great stay overall. We apologize for any inconvenience caused by the music from the club, and we appreciate your understanding. It's fantastic to know that you found our hotel wonderful with lovely staff. We hope to welcome you back soon for another enjoyable stay!

8/10 – Gut

Sherri

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff, minibar not refilled - even when requested. Great hotel maid- room always cleaned nicely!
Aufenthalt von 7 Nächten im März 2024
Antwort von MP am 18. März 2024
Dear Sherri,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. It seems you enjoyed your stay overall but I will still personally look into the concerns you mentioned. Be Well, Front Office Manager

2/10 – Ungenügend

Ishay

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im Januar 2024
Antwort von MP am 18. März 2024
Dear Ishay,Thank you for taking the time to rate and review your recent stay with us. I wanted to personally apologize for the inconvenience you encounter during your stay. We hope you give us an opportunity to welcome you back in the near future. I will guarantee you a 5 stars experience. Be well, Hotel Manager

10/10 – Hervorragend

Lori

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We did notice the smell of cigarette and marijuana smoke in our room late at night. I presume this smell came in from one of the outdoor vents. Also our first night (Saturday) was quite noisy with music from the bar above us.
Aufenthalt von 6 Nächten im März 2024
Antwort von MP am 13. März 2024
Dear Lori,Thank you for taking the time to rate and review your recent stay with us. The only way we can improve is through feedback from our guests. It seems you enjoyed your stay overall but I will still personally look into the concerns you mentioned. Be Well, Front Office Manager

10/10 – Hervorragend

Miguel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently located cordial staff and rooftop bar and
Aufenthalt von 2 Nächten im März 2024
Antwort von MP am 12. März 2024
Dear Miguel,Thank you for taking the time to share your positive experience with us!It is truly rewarding to hear that your stay with us was enjoyable and that our team left a lasting impression.We hope to welcome you back in the near future.Regards,FOM