Dear Dagmar, Thank you for your wonderful review of Holiday Inn Express New York City - Chelsea. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest, and we hope to see you again soon. Warmest Regards,Ahmed LatifGeneral Manager

Dear Angela, Thank you for your generous review of our hotel. We are delighted to hear that our staff was helpful and that your room met your expectations. However, we want to apologize for the wait times at the breakfast buffet. During busy travel times, it can get crowded. We appreciate your comments and look forward to hosting you again.Warmest Regards,Ahmed LatifGeneral Manager

Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

Dear Juliann, Thank you for the great review. We love knowing how pleased you were with our location and appreciate the friendliness of our staff. Thank you for choosing Holiday Inn Express New York City - Chelsea! We hope you make the same choice when your travels bring you back to New York.Warmest Regards,Ahmed LatifGeneral Manager

Dear Jenna, Thank you for choosing Holiday Inn Express New York City - Chelsea. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time out of your day to recognize our efforts. We sincerely appreciate your dedication to staying with us again.Warmest Regards,Ahmed LatifGeneral Manager

Dear Makiko, Thank you for making Holiday Inn Express New York City - Chelsea a part of your travel plans. We appreciate your specific feedback regarding our bathroom setup. We are glad to see that the jacuzzi made a much better impression. However, we apologize for the noise disturbances you experienced during the weekends and how much it affected your stay. It was our pleasure to host your visit, and we look forward to your next visit!Warmest Regards,Ahmed LatifGeneral Manager

Dear John, Thank you for your detailed feedback. We are delighted you enjoyed your stay at Holiday Inn Express New York City - Chelsea and found the location convenient. We appreciate your suggestions and are glad our team could promptly assist you. We hope to welcome you back soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Melvin, Thank you for your fantastic feedback. We are delighted to read that you had such a positive experience at Holiday Inn Express New York City - Chelsea. We look forward to welcoming you back soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Melissa, Thank you for your glowing review! We are thrilled you enjoyed your stay at Holiday Inn Express New York City-Chelsea and found our location convenient for exploring the city. Our team takes pride in maintaining cleanliness to ensure a comfortable experience for all guests. We look forward to welcoming you back soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Karthik, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Holiday Inn Express New York City - Chelsea. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Ahmed LatifGeneral Manager

Dear Carolyn, Thank you for sharing feedback. We are committed to providing exceptional service to every guest. We apologize for not meeting the expectations regarding the size of your room. Yet, we are especially pleased to read your comments about our staff and their outstanding maintenance. Thank you for including us in your travel plans. We invite you to stay with us again the next time you visit New York.Warmest Regards,Ahmed LatifGeneral Manager

Dear Jean-François, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Warmest Regards,Ahmed LatifGeneral Manager

Dear Thomas, Thank you for your kind review regarding our breakfast buffet. We are glad that you enjoyed our variety of items. Our staff is committed to providing superior quality and exceptional service, so we appreciate receiving your review. Thank you again, and all of us at Holiday Inn Express New York City - Chelsea hope to see you again on your next visit to New York.Warmest Regards,Ahmed LatifGeneral Manager

Dear Aditya, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn Express New York City - Chelsea. We hope to have the pleasure of doing so on your next visit to New York.Warmest Regards,Ahmed LatifGeneral Manager

Dear enrico, We get great feedback on our location, and we are happy this made your stay a remarkable one. We appreciate you highlighting your excellent breakfast experience. Your feedback is appreciated. However, we apologize for the unwelcoming environment and the inconveniences you faced in your room, and we regret that you did not leave completely satisfied. Thank you for being our guest. We look forward to your next visit!Warmest Regards,Ahmed LatifGeneral Manager

Dear Carolyn, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. It is such a pleasure to learn that you enjoyed your stay and had some memorable encounters with our staff. A thoughtful hospitality and attentive service is what we are known for. Thank you for choosing Holiday Inn Express New York City - Chelsea, and we look forward to your next stay.Warmest Regards,Ahmed LatifGeneral Manager

Dear Georgiann, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Holiday Inn Express New York City - Chelsea. Thanks for choosing us for your time in the city; we hope to see you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Alain, Thank you for reviewing your recent stay at Holiday Inn Express New York City - Chelsea. We strive for excellence in all areas of our hotel, so we are thrilled you could appreciate not only our breakfast buffet but also our helpful service. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests. Thank you for acknowledging their efforts. It was our pleasure to host your stay, and we look forward to your next visit.Warmest Regards,Ahmed LatifGeneral Manager

Dear Karen, We are thrilled you had an excellent stay at Holiday Inn Express New York City - Chelsea, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Warmest Regards,Ahmed LatifGeneral Manager

Dear Linda, It is wonderful to hear how much you enjoyed your stay at Holiday Inn Express New York City - Chelsea. We're particularly pleased that you enjoyed our exceptional breakfast service. We have also noted your feedback about our front desk staff and we appreciate the generous comment as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Warmest Regards,Ahmed LatifGeneral Manager

Dear Ludy Ann, Please accept our gratitude for taking the time to review your stay at Holiday Inn Express New York City-Chelsea. We are sorry to read that the room you were in did not meet your expectations and regret the noise disturbances you experienced from the elevator. Your helpful comments will be shared with our team, and we will use them for future improvements. We apologize for any frustration you encountered during our breakfast, which can get busy during peak times. Although we try to maintain a comfortable atmosphere, we are disappointed if we were unable to do so on your visit. Thank you again for your generous comments. We look forward to your next visit!Warmest Regards,Ahmed LatifGeneral Manager

Dear Luis, Please accept our apologies for not meeting your expectations. Our team strives to ensure a comfortable stay with outstanding service for each guest; therefore, we are sorry this was not your experience. Thank you for your feedback. We hope you will give us another opportunity to demonstrate the excellent service we are known for and that you should have experienced on this visit.Warmest Regards,Ahmed LatifGeneral Manager

Dear Edreys, Thank you for staying at The Holiday Inn Express New York City - Chelsea; it was a pleasure to have you! We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us and we are pleased to read your generous compliments. Thank you once more, we look forward to hosting you again on your next visit to New York.Warmest Regards,Ahmed LatifGeneral Manager

Dear Lionel, Thank you for taking the time to review your stay at The Holiday Inn Express New York City - Chelsea. We are glad that everything went well during your time with us and yes, we agree our location is ideal for exploring our exciting City. We are delighted you included us in your travel plans and hope you will be back to see us again the next time you are in New York.Warmest Regards,Ahmed LatifGeneral Manager

Dear Rana, Thank you for choosing Holiday Inn Express New York City - Chelsea and taking time to share your experience. We are pleased that we exceeded your expectations during your visit to New York. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Warmest Regards,Ahmed LatifGeneral Manager

Dear Jorge, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location, close to shopping, restaurants, and other city avenues, made it even better. Thank you for choosing Holiday Inn Express New York City-Chelsea, and we look forward to your next stay.Warmest Regards,Ahmed LatifGeneral Manager

Dear Valerie, We are pleased to receive your generous rating for Holiday Inn Express New York City - Chelsea. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to hosting you again the next time you are in New York. We wish you safe travels to your next destination.Warmest Regards,Ahmed LatifGeneral Manager

Dear Lara, Thank you for sharing your experience at Holiday Inn Express New York City - Chelsea and highlighting some of the great features of our property. We are glad that you loved our location and for noticing our efforts in maintaining a spotless and welcoming environment. Your kind words about our breakfast and our staff's politeness have truly brightened our day. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back.Warmest Regards,Ahmed LatifGeneral Manager

Dear Loreana, We're thrilled to see your excellent rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Holiday Inn Express New York City - Chelsea. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back.Warmest Regards,Ahmed LatifGeneral Manager

Dear Carmela, As you graciously pointed out, our location is ideal with our close proximity to major city avenues.Our housekeeping staff works hard to provide clean and fresh accommodations to our guests. We are delighted you enjoyed many aspects of our hotel, but we want to apologize for the issues you had during our peak breakfast time. Your specific feedback will help us improve the dining experience for all our guests, and we are grateful for your patience.Warmest Regards,Ahmed LatifGeneral Manager

Dear Amy, Thank you for choosing Holiday Inn Express New York City - Chelsea! We loved knowing how pleased you were with our location and appreciated the easy access to all the places where you wanted to go. It is also lovely to know that you found our staff and well-kept hotel to your expectations. We will certainly share your words of appreciation with them. Thank you for being our guest. We look forward to your next visit!Warmest Regards,Ahmed LatifGeneral Manager

Dear Roger, Thank you very much for your kind review of Holiday Inn Express New York City - Chelsea. We are glad that your overall stay was pleasant. We will evaluate the instances you mentioned regarding the water temperature, as we are committed to offering exceptional service for our guests. It was a true pleasure to have you as our guest, and we hope to see you again soon!Warmest Regards,Ahmed LatifGeneral Manager

Dear Eric, It was a pleasure to welcome you to Holiday Inn Express New York City - Chelsea. Thank you for mentioning how much you enjoyed our excellent location and hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. However, please accept our apologies for the issues you had with our elevators during morning hours. While we know this does not alleviate your frustration, we do want to say we are very grateful for your patience. Thank you for choosing us, and we hope to see you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Thomas, We're overjoyed to learn you had a positive experience during your arrival, and also our convenient location made for a pleasant stay. Thank you for taking a moment to recognize our front desk associates; your lovely feedback will be surely shared with them. Your kind words inspire us to continue delivering exceptional hospitality. We are devoted to making every guest's stay memorable, and we hope to have the opportunity to do so again soon at Holiday Inn Express New York City - Chelsea.Warmest Regards,Ahmed LatifGeneral Manager

Dear Masako, It is such a pleasure to learn that you enjoyed your stay and had some memorable encounters with our staff. We also want to thank you for mentioning our convenience to various city avenues. We receive many positive comments about our location, so we are pleased this was part of elevating your stay. Thank you for your specific feedback regarding the bathroom. It was a pleasure hosting you, and we look forward to your next stay at Holiday Inn Express New York City - Chelsea.Warmest Regards,Ahmed LatifGeneral Manager

Dear GINELLIE, It is wonderful to hear how much you enjoyed your stay at Holiday Inn Express New York City - Chelsea. We're particularly pleased that we could offer you and your family a warm welcome upon your arrival. We are glad that we were able to provide you with an outstanding experience and a wonderful time throughout your stay, and we love knowing you plan to return.Warmest Regards,Ahmed LatifGeneral Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW YORK CITY - CHELSEA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

Dear Lilia, Thank you for taking the time to review your recent experience at Holiday Inn Express New York City - Chelsea. We are glad you enjoyed being close to all the restaurants, shopping, and public transportation. We are fortunate to be located in the heart of NYC and central to our city's best venues. Thank you again for all of your great feedback. We look forward to your next stay.Warmest Regards,Ahmed LatifGeneral Manager

Dear Kathryn, Thank you for your recent stay and for sharing your rating. We are dedicated to providing you with an even better experience the next time you visit. It would be a pleasure to serve you again in the future.Warmest Regards,Ahmed LatifGeneral Manager

Dear Michelle Alves, Thank you for staying with us and for rating your time at our hotel. We appreciate your feedback so that we can continue to improve and deliver the best guest experience possible. It is through communication like yours that we continue to enhance our service. Thank you again, and we hope you will choose us the next time you visit the area.Warmest Regards,Ahmed LatifGeneral Manager

Dear Ronald, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Holiday Inn Express New York City - Chelsea and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Warmest Regards,Ahmed LatifGeneral Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW YORK CITY - CHELSEA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Dear Ronald, On behalf of our Holiday Inn Express New York City - Chelsea team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations with our outstanding location and service to every guest. Your praise for our front desk staff is much appreciated! Thank you for taking the time to share your feedback. We enjoyed having you and hope to remain your hotel of choice whenever you return to the city.Warmest Regards,Ahmed LatifGeneral Manager

Dear Masao, Thank you for choosing the Holiday Inn Express New York City—Chelsea. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Marie-Lyne, Thank you for your gracious review of the Holiday Inn Express New York City - Chelsea. We are glad our location near Penn Station was convenient for everything you wanted to do on this visit. However, please accept our apologies for the noise disturbances you experienced during your stay. In the future, please know that our front desk staff will always be available to help, including relocation, whenever possible. We hope you will consider us for your next visit to the city so we can make your stay better.Warmest Regards,Ahmed LatifGeneral Manager

Dear Lulzim, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Holiday Inn Express New York City - Chelsea. We hope to welcome you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear philip, Thank you for reviewing our hotel. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We also appreciate you mentioning Richard and how very helpful he was in making your visit perfect. He will be thrilled to know that these efforts made your stay even more memorable. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Warmest Regards,Ahmed LatifGeneral Manager