Had stayed at two rooms, both were not as clean as one would hope (dirt under the bed, pubic hairs on bed and in the tub). More importantly, the reason for getting the second room: first one turned out to be infested with bedbugs (which is not related to room cleanliness, but about the most unpleasant thing you can have in a hotel). Told staff in the morning, got offered to switch rooms the next day. Seriously? Another night in the same bed? Fortunately, someone else recognized the seriousness of this problem when I came back in the evening and asked again, and luckily let me switch rooms (had already bought bedbug repellent at this point). The other staff member hadn't even filed a report. Never heard from management, wasn't even asked how my stay was when I checked out, nobody bothered to tell me how to deal with it (you don't want to bring them home). Horrible.