Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
370 von insgesamt 528 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
370
99 von insgesamt 528 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
99
28 von insgesamt 528 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
28
20 von insgesamt 528 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
20
11 von insgesamt 528 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
11
9,4/10
Sauberkeit
9,0/10
Personal & Service
9,0/10
Ausstattung
9,4/10
Zustand der Unterkunft
9,2/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Rodolfo
Mit der Familie gereist
10. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Compared to Manhattan a very quiet place where you can walk around and "slow down" a bit after a busy day.
Of you course you need more time to commute and visit the attractions of New York - especially during our stay, as the subway was closed for improvements and the only option to go to Manhattan was the (full and hot) Tramway.
Rodolfo
Aufenthalt von 7 Nächten im September 2023
Antwort von Customer Service am 11. Sept. 2023
Rodolfo, thank you for your wonderful 5-star review. We're pleased to hear that you enjoyed the serene atmosphere of the Graduate New York. It sounds like our location offered a peaceful retreat after your busy days exploring. We appreciate your patience and understanding regarding the transportation adjustments due to subway maintenance. We look forward to welcoming you back in the future and hope your next trip to Manhattan is even more enjoyable.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Gabriela
20. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Lage am Hudson River
Das Hotel ist fantastisch Das Zimmer in 11 Stock ist sehr gross und es hat ein traum Blick über das Wasser Es ist alles sehr sauber
Gabriela
Aufenthalt von 7 Nächten im August 2023
Antwort von Graduate Management am 20. Aug. 2023
Thank you for your feedback!
8/10 – Gut
Joerg
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
29. Mai 2023
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
The room was dirty with hairs on the floor in the bathroom. No daily cleaning of the room. The service at the front desk was not friendly and helpful.
Joerg
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Customer Service am 30. Mai 2023
We appreciate your feedback, Joerg.It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward.We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests.Mohit MalhotraGeneral Manager
6/10 – Okay
Michell
Mit dem Partner gereist
23. Nov. 2022
Leider ist das Hotel nicht so sauber,
Es wird leider nur oberflächlich sauber gemacht aber in den Ecken hat man noch den ganzen Schmutz. Dazu das Wasser im Zimmer kostet 5$ man könnte eigentlich ein Wasser als Geschenk erwarten.
Michell
Aufenthalt von 7 Nächten im November 2022
Antwort von Customer Service am 23. Nov. 2022
Wir freuen uns über Ihr Feedback, Michel.Es ist entmutigend zu hören, dass Sie während Ihrer Zeit bei uns solche Herausforderungen hatten. Wir sind enttäuscht, dass unsere Sauberkeit nicht Ihren Erwartungen entsprach und dass Ihr Zimmer nicht richtig aufgefrischt wurde. Der Komfort und die Zufriedenheit unserer Gäste sind uns wichtig, daher werden wir uns in Zukunft mit unserem Managementteam um Ihre Anliegen kümmern.Wir hoffen auf die Gelegenheit, den hochkarätigen Service zu demonstrieren, den wir mit unseren Gästen zu teilen gewohnt sind.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Tanja
Mit einer Gruppe gereist
18. Nov. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exzellentes Hotel, hervorragender Service, zuvorkommendes Personal, sehr saubere Zimmer, Suiten.
Bester Ausblick auf Manhattan.
Tanja
Aufenthalt von 1 Nacht im November 2022
Antwort von Customer Service am 19. Nov. 2022
Vielen Dank für die hervorragende Bewertung, Tanja!Wir freuen uns sehr, dass Sie Ihren Aufenthalt auf Graduate Roosevelt Island so sehr genossen haben. Es ist wunderbar zu wissen, dass Ihre Interaktionen mit unseren Mitarbeitern so positiv waren. Wir bemühen uns, jedem Gast einen außergewöhnlichen Service zu bieten, und wir sind so froh, dass mehrere Mitglieder unseres Teams alles getan haben, um Ihre Zufriedenheit zu gewährleisten. Wir werden Ihre Komplimente selbstverständlich an unser Team weitergeben.Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Gedanken mit uns zu teilen. Wir freuen uns auf ein baldiges Wiedersehen. Haben Sie einen schönen Tag!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Tanja
17. Nov. 2022
Tanja
Aufenthalt von 1 Nacht im November 2022
Antwort von Customer Service am 18. Nov. 2022
Thanks for the perfect rating, Tanja!We're pleased to hear that you have fully enjoyed your stay at Graduate Roosevelt Island, as we strive to create a full service experience for our guests. We can't wait to see you again soon!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Ingrid Elisabeth
Mit dem Partner gereist
11. Sept. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das ist das perfekte Hotel, wenn man nicht zum ersten Mal nach NYC reist und es etwas ruhiger haben möchte.
Unser Bett war super bequem und für NY war das Zimmer mega geräumig und sehr modern. Wir hatten von unserem Zimmer aus einen fantastischen Ausblick auf Manhattan. Die Rooftop Bar war unschlagbar. Die Anbindung an öffentliche Verkehrsmittel war sehr gut und easy fußläufig zu erreichen. Wir hatten einen tollen Aufenthalt!
Ingrid Elisabeth
Aufenthalt von 7 Nächten im August 2022
Antwort von Customer Service am 11. Sept. 2022
Danke für die tolle Bewertung, Ingrid!Es ist wunderbar, dass Sie Ihren Aufenthalt auf Graduate Roosevelt Island so sehr genossen haben! Wir streben nach Exzellenz und freuen uns, dass Sie nicht nur unsere komfortablen Unterkünfte, die günstige Lage und die atemberaubende Aussicht, sondern auch die Dachbar Panorama Room zu schätzen wissen! Ihr Lob zeigt uns, dass wir unseren Job machen!Wir können es kaum erwarten, Sie bald wieder für ein weiteres tolles Erlebnis zu beherbergen!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Phyllis
Mit dem Partner gereist
29. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly, efficient and helpful.
Facility is clean and interesting.
Nice continental breakfast.
Excellent hotel!
Phyllis
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Joshua
28. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easily the best hotel I’ve stayed in NYC and I have been to many hotels. This is my second time at this property and will permanently be my future NYC hotel stay for my next visits in the city.
Joshua
Aufenthalt von 4 Nächten im Mai 2024
8/10 – Gut
Pooja
Geschäftlich gereist
28. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Amazing except for when I checked in the room I was given was occupied by someone. Then when I requested an amenities kit since I forgot to pack toothpaste it took an hr and half before I got it. After a long day of work I really just wanted to get settled in but that was not the case.
Pooja
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 28. Mai 2024
Pooja, thank you for sharing your feedback. Graduate New York is delighted to hear you found your overall experience amazing. We're sorry to hear about the inconvenience with your room and the delay in receiving your amenities kit. Our team will take your feedback into consideration to improve our service. We hope to welcome you back again soon.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Robert
27. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Robert
Aufenthalt von 2 Nächten im Mai 2024
8/10 – Gut
Yung
26. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love their aesthetics. It’s the only hotel on Roosevelt Island which was convenient as we were visiting family who live on the Island. The continental breakfast was basic. The view is amazing.
Yung
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 27. Mai 2024
Yung, thank you for sharing your experience. It is wonderful to hear that you enjoyed the aesthetics and found the location convenient for visiting your family. The team at Graduate New York takes pride in providing stunning views for our guests. We appreciate your feedback about the continental breakfast and will take it into consideration. We're looking forward to your next stay!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Lee
Geschäftlich gereist
26. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Lee
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 27. Mai 2024
Thank you for your wonderful feedback! The team at Graduate New York is thrilled you had an excellent stay. We're looking forward to welcoming you back soon!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Lee
Geschäftlich gereist
26. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Superb
Lee
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 27. Mai 2024
Lee, thank you for your wonderful review! Graduate New York is delighted to hear that you had a superb experience. Our team members are thrilled that we could meet your expectations. We look forward to welcoming you back soon!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Liam
22. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best hotel I’ve ever been too!
Liam
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 23. Mai 2024
Liam, thank you for your enthusiastic feedback! The Graduate New York team is thrilled to hear that you had such an exceptional experience. We look forward to welcoming you back soon!Mohit MalhotraGeneral Manager
8/10 – Gut
Richard
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was worth our stay their
Richard
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 15. Mai 2024
Richard, thank you for sharing your feedback. Graduate New York is pleased to hear you found your stay worthwhile. We're looking forward to welcoming you back for another enjoyable visit.Mohit MalhotraGeneral Manager
6/10 – Okay
Gina
Mit der Familie gereist
3. Mai 2024
I like that it is in Manhattan but without the crowd. I don't like the banging/jarring sound when you get off the elevator and outside of the room.
Gina
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 3. Mai 2024
Gina, we appreciate your feedback. We're glad you enjoyed our location tucked away from the hustle and bustle. We regret any inconvenience caused by the noises you experienced near the elevator and rooms. It's feedback like yours that helps us improve guest experience. We invite you to stay with us again so we can offer an improved experience.Mohit MalhotraGeneral Manager
4/10 – Schlecht
Young, Flushing
1. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
good location
too expensive
parking problem
Young
Aufenthalt von 5 Nächten im März 2023
Antwort von Customer Service am 2. Mai 2024
Young, your feedback is valuable to us. The proximity of our location is something we are glad you found beneficial. As for your concerns regarding cost and parking, we always strive to align our pricing with the services we offer while also ensuring reliable parking facilities. We appreciate you pointing out these matters for improvement.Mohit MalhotraGeneral Manager
6/10 – Okay
Petro
Mit dem Partner gereist
30. Apr. 2024
Verbesserungswürdig: Zustand der Unterkunft
It would be nice to have a kettle in the room. It is impossible to make some tea in the late evening.
Petro
Aufenthalt von 9 Nächten im April 2024
Antwort von Customer Service am 1. Mai 2024
Petro, thank you for your feedback. We understand that having in-room facilities for a warm beverage could enhance your comfort during those late evenings. Your suggestion about a kettle has been noted and will be considered by our management. We appreciate your constructive feedback and look forward to the possibility of hosting you again in the future.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Christina
Mit der Familie gereist
28. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a beautiful hotel located in a beautiful part of NYC. There are restaurants in walking distance. Ali, who works at the front desk was so sweet and treated us very well. Can't wait to return..
Christina
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 29. Apr. 2024
Christina, it's fantastic to hear how much you enjoyed your time at Graduate New York. The location, proximity to restaurants, and our kind team members, such as Ali, truly make our hotel special. We're thrilled to know you're looking forward to your return. We can't wait either!Mohit MalhotraGeneral Manager
2/10 – Ungenügend
Emil
18. Apr. 2024
Emil
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 9. Mai 2024
Emil, it's unfortunate to see your rating. We understand every experience matters and we always aim to exceed expectations. It would be beneficial to have more details to understand your concerns better. We hope to have the opportunity to rectify this in the future.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Abigail
Mit der Familie gereist
18. Apr. 2024
We had a wonderful stay at the Graduate. Spacious rooms and stunning views. Good breakfasts. Safe snd surprisingly convenient area.
Abigail
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 18. Apr. 2024
Abigail, it truly is a delight to hear about your positive experience at the Graduate New York. We're thrilled to know you found our rooms spacious accompanied by stunning views, and that you enjoyed our refreshing breakfasts. Your mention of the convenient and safe location further cements what we aspire to provide our guests. Looking forward to your return visit.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Fabiola
Mit der Familie gereist
16. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel it’s really nice and in a very good location. So easy to get to Manhattan. The Roosevelt island it’s so peaceful. We got into all kinds of transportation to explore the area. My nice love it. We definitely go back.
Fabiola
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 16. Apr. 2024
Fabiola, it's fantastic to hear you appreciated the Graduate New York's prime location and found Roosevelt Island peaceful. We're delighted your niece enjoyed it too and that you used different modes of transport to explore the area. We are eagerly awaiting your return for more adventures.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Ely
Mit dem Partner gereist
13. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent hotel
Ely
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 13. Apr. 2024
Ely, it's wonderful to hear your high praise for Graduate New York! We're pleased we could deliver an exceptional stay. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Brian
Geschäftlich gereist, Mit dem Partner gereist
31. März 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Amazing view of Queens Boro Bridge. Very nice theme of collegiate ( books/ a draft of the constitution in room). Very spacious room for NYC. Super nice front desk staff.
Brian
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 2. Apr. 2024
Brian, thank you for sharing your experience at Graduate New York. It's wonderful to hear you appreciated our university-inspired theme, spacious accommodations, and the spectacular views. We're also delighted to hear of the positive experience you had with our welcoming front desk colleagues. Making your stay memorable is our top priority. We hope to welcome you back on your next visit to NYC!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
William
Mit dem Partner gereist
30. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
As a former New Yorker, who really hasn’t spend much time on Roosevelt, Island, I was very happily surprised with the time that was spent here at this hotel. we felt safe and Wendy who works at the front desk was extremely kind and understanding to our special needs. She gets a five star!
William
Aufenthalt von 5 Nächten im März 2024
Antwort von Customer Service am 31. März 2024
William, it's fantastic to hear about your positive experience at Graduate New York! We agree, Roosevelt Island brings a unique side to our city, and we're glad you felt secure during your stay. It's also wonderful to learn that Wendy was able to provide exceptional service and met your specific requirements with kindness and understanding. Your five-star evaluation for her will surely bring a smile to her face. We hope your next visit will be as pleasant as the previous one.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
William
Mit dem Partner gereist
28. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely, friendly, accommodating staff. Views were outstanding. Would recommend to anyone staying in NYC.
William
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 29. März 2024
William, your warmth and positivity towards Graduate New York are truly appreciated. Our team members strive to provide a welcoming and accommodating atmosphere, so it's fantastic to hear you felt this during your stay. Your commendation about the outstanding views will surely be cherished by future guests considering a visit to the city. Thank you for the strong recommendation, and we hope to see you again for another memorable stay in NYC.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Julen
Geschäftlich gereist
27. März 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Safe, clean, with all the amenities in great condition.
Julen
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 28. März 2024
Julen, it's wonderful to hear your positive feedback regarding the Graduate New York. We're delighted you felt safe and appreciated the cleanliness, as well as our well-maintained amenities. We hope to welcome you back soon for another remarkable experience!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Nicole
26. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is the second Graduate Hotel I’ve stayed in and I loved it equally to the other. Comfy beds, great view from the room, attentive staff. Easy to get into either Manhattan or Brooklyn. Loved it and will definitely return.
Nicole
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 28. März 2024
Nicole, your kind words about your experience at the Graduate New York are greatly appreciated. We're thrilled that our comfortable beds, fantastic views, and attentive team members added to the enjoyment of your stay. It's also great to know that our location made it easy for you to explore both Manhattan and Brooklyn. We're looking forward to your return visit!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Takisha
Mit dem Partner gereist
24. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great place to stay.
Takisha
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 26. März 2024
Takisha, it's delightful to hear that you enjoyed your stay at the Graduate New York. Thank you for recognizing us as a preferred destination. We're always here to ensure a wonderful experience for our valued guests. We hope to welcome you back soon.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Alina
24. März 2024
Alina
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 13. Apr. 2024
Thank you for the 5/5 rating, Alina!It's excellent you enjoyed your time at Graduate New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Mohit MalhotraGeneral Manager
6/10 – Okay
Irene
Mit einer Gruppe gereist
23. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place , awesome views and awesome surroundings. Continental breakfast is a joke though ! They won’t allow both - coffee and juice! You have to choose one ! But they have free coffee unlimited. I would not recommend to pay more for continental breakfast! Better safe money on normal meals from their menu.
Irene
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 25. März 2024
Irene, thank you for sharing your candid feedback. It's wonderful to read that you appreciated the stunning panoramas and vibrant surroundings. We're sorry you weren't completely satisfied with our continental breakfast choices. While we do provide unrestricted access to coffee, we understand having to choose between other beverage options may not be ideal. Your comments inspire us to reassess and refine our offerings to deliver an improved experience moving forward. We look forward to making your next visit even better.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Hawah
Geschäftlich gereist
22. März 2024
Beautiful, amazing,
Hawah
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 24. März 2024
Hawah, it's wonderful to read about your stay at Graduate New York. Our team strives to provide exceptional experiences, and we're delighted to know we hit the mark for you with our aesthetically pleasing and noteworthy environment. We hope to welcome you again for another fantastic stay.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Helen
Mit der Familie gereist
22. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay on the island. Lovely view from room! Staff were very friendly. Complimentary coffee and tea downstairs in the morning was appreciated. The island is beautiful to walk around and has lovely restaurants and a great grocery store (wholesome factory) where we got breakfast and snacks to go most mornings and evenings.
Stayed for four nights and came back one evening and room was not made up. Needed more towels and it was a bit of a frustrating quest. Called guest services from the room and waited for a while. Called back to ask if there was a quicker way to pick up towels somewhere, was told to go downstairs to front desk only to find out the request never got put through and they didn’t have towels there. The front desk mentioned calls to guest services goes to a central location and they don’t know anything about their hotel... so that needs some improvement. Front desk was able to send up towels to the room promptly but the person on the phone was not helpful in any way.
It an ill be more convenient to get to the city once subway upgrades are done. Right now, need to take a shuttle subway one stop and then transfer. Shuttles and trams typically only came every 15-20 minutes so often needed to wait a while at the stations to get back and forth from Manhattan but the tram ride was fun.
Helen
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 23. März 2024
Helen, it's so heartening to hear that you found the Graduate New York's island location and complimentary services to your liking, and that our team members added to your enjoyment. We apologize for the incident concerning the housekeeping service and the delayed towel request, which we undoubtedly understand can be a concern. We value your feedback and are always seeking ways to streamline coordination between different areas of our establishment.On the subject of your transit experience, indeed upgrades are underway in the city, but we're glad that despite these, you found some enjoyment in the tram ride. We eagerly anticipate welcoming you back to continue exploring the island's charms. Thank you for sharing your experience!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Hyeonwoo
Geschäftlich gereist, Mit dem Partner gereist
16. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Hyeonwoo
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 17. März 2024
Hyeonwoo, thank you for this exuberant review! It's delightful to hear you had an enjoyable stay at Graduate New York. We can't wait to host you again when you next visit.Mohit MalhotraGeneral Manager
6/10 – Okay
Lavonne
14. März 2024
Lavonne
Aufenthalt von 5 Nächten im März 2024
Antwort von Customer Service am 4. Apr. 2024
Lavonne, thank you for taking the time to rate your stay with us. We noticed it wasn't a perfect score and there's always room for improvement. We hope you return to give us another opportunity to elevate your experience.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Musu
Mit dem Partner gereist
11. März 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
It was nice
Musu
Aufenthalt von 5 Nächten im März 2024
Antwort von Customer Service am 13. März 2024
Musu, it's delightful to hear that you enjoyed your stay at Graduate New York. We appreciate your feedback and hope to welcome you again in the near future.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
XIAO
Mit dem Partner gereist
7. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Caleb, it's great to hear that you found the aesthetic appeal of Graduate New York pleasing. We acknowledge your feedback about the service speed. Our team members constantly strive to provide efficient and prompt service, and we will make sure to work on this aspect. We appreciate you choosing us for your stay and hope to serve you again in the future.Mohit MalhotraGeneral Manager
8/10 – Gut
Hector
4. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
NO FREE PARKING FOR THE PRIC E...
Hector
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 6. März 2024
Hector, thank you for your input. While parking does come as an additional service for our guests, we believe the rates are competitive considering our prime location in New York. We value your feedback and will consider it as we look at many ways to enhance our guest experience. Despite this, we hope that your stay at Graduate New York was comfortable and enjoyable. We look forward to welcoming you back in the future.
10/10 – Hervorragend
Harit
Mit Haustieren gereist, Mit der Familie gereist
3. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well appointed rooms, great theme with smart staff. All in all good hospitality. The bar should be open later than 11 PM. That's a bit lame considering they're aren't any other options on the island.
Harit
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 4. März 2024
Harit, it's delightful to hear that you appreciated the unique theme and well-furnished rooms at Graduate New York. Our team members cherish your kind commendations for their intelligence and hospitality prowess. We appreciate your suggestion about extending the bar hours, as we're always looking to enhance our guests' experience. We look forward to welcoming you back for another pleasant stay soon.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Feng Chun Florence
Mit Haustieren gereist, Mit der Familie gereist
24. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best stay in NYC ever!! Amazing staffs!
Feng Chun Florence
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 25. Feb. 2024
Feng, thank you for your incredible review. We're thrilled to hear that Graduate New York made your NYC stay unforgettable! It's especially wonderful to know our team members delivered an amazing service. Your kind words are truly appreciated and we look forward to welcoming you back on your next visit to the Big Apple. Safe travels!Mohit MalhotraGeneral Manager
8/10 – Gut
Na
24. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unique settings with higher-ed atmosphere.
The room service is not consistent.
Na
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Customer Service am 25. Feb. 2024
Na, it's wonderful to hear that you appreciated Graduate New York's unique ambiance. We strive to create a distinctive experience reflective of the spirited community we're part of. We regret to hear you found the room service to have some irregularities. Your comments have been communicated to our team members for internal review to assure more consistent service. We hope to have the opportunity to welcome you back and exceed your expectations next time.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Nadia
20. Feb. 2024
Nadia
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 21. März 2024
Nadia, thank you for sharing your positive rating. We are pleased to know you had a magnificent stay at Graduate New York. It's wonderful to see that we were able to meet your expectations. We thank you once again and hope to welcome you back soon!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Tequan
20. Feb. 2024
Tequan
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 21. März 2024
Tequan, thank you for sharing your perfect rating of Graduate New York. We're thrilled you were extremely satisfied with your stay and we look forward to welcoming you back.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
cathy
19. Feb. 2024
cathy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 21. Feb. 2024
Cathy, thank you for your outstanding rating of Graduate New York. We're thrilled that your stay left such a positive impression. We look forward to welcoming you back in the future.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Tiger
Mit dem Partner gereist
19. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Graduate is a great boutique hotel. The Fly guy sculpture in the lobby is impressive. The rooms and amenities are as advertised. Roosevelt Island is a quiet respite in the middle of the city with beautiful views of Manhattan & Queens.
Tiger
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 20. Feb. 2024
Tiger, it's fantastic to hear you enjoyed your stay at Graduate New York. We're thrilled that our unique lobby decor and accurately described rooms met your expectations. The peaceful ambiance of Roosevelt Island, paired with the breathtaking views, indeed offers a haven within the city. We hope you'll return for another wonderful experience in the near future.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Fatima
Mit der Familie gereist
17. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean , very good people , food excellent , nice people
Fatima
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 18. Feb. 2024
Fatima, thank you for your kind words about Graduate New York. We're thrilled to hear you enjoyed our neat environment, exceptional team members, and delicious food. Your satisfaction is our greatest reward and we look forward to hosting you again in the future.Mohit MalhotraGeneral Manager
10/10 – Hervorragend
Matthew, Aurora
16. Feb. 2024
Matthew
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 22. März 2024
Thanks for the perfect rating, Matthew!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Graduate New York.Have a wonderful day!Mohit MalhotraGeneral Manager
10/10 – Hervorragend
SEUNGWON
15. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
첫 뉴욕여행 좋은 숙소 추천!
루즈벨트아일랜드에서 접근성 좋고~ 청결합니다.
피트니스룸도 있어서 아침에 운동하기도 좋고 호텔 주변 산책하기도 좋아요~ 물이랑 어메너티를 필요할때마다 인포메이션데스크가서 받아오는게 약간 아쉽지만 친절해서 괜찮아요.
다음에 뉴욕 여행시 또 이용하고 싶네요ㅎㅎ
SEUNGWON
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Customer Service am 13. März 2024
Graduate New York은 물론 피트니스 룸과 주변 산책로의 접근성과 청결도에 대해 높이 평가하셨다는 사실을 알게 되어 기쁩니다. 안내 데스크에서 물과 편의 시설을 모으는 것에 대한 귀하의 의견을 기록하고 있습니다. 우리 팀원들이 수용을 잘해주셔서 다행입니다. 우리는 귀하의 다음 뉴욕 방문을 간절히 기대하고 있습니다.Mohit MalhotraGeneral Manager