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Bewertungen von Courtyard by Marriott New York JFK Airport

3 out of 5
Courtyard by Marriott New York JFK Airport
145-11 N Conduit Ave, Jamaica, NY

Bewertungen

8,0

Sehr gut

428 von insgesamt 999 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
303 von insgesamt 999 Gästebewertungen haben eine Bewertung von 8 - Gut" "
126 von insgesamt 999 Gästebewertungen haben eine Bewertung von 6 - Okay" "
77 von insgesamt 999 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
65 von insgesamt 999 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,6/10

Personal & Service

7,4/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sven

Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 16. Sept. 2023
Dear Sven, Thank you for choosing Courtyard New York JFK Airport and for your excellent rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to having another opportunity to welcome you back soon.Best Regards, George DrepaulGeneral Manager

8/10 – Gut

MICHAEL

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
ausbaufähiger unterhalt des zimmers
Renovierungsbedürftige zimmer, badezimmertür klappert, haare in der badewanne, angefangene colaflasche im kühlschrank.
Aufenthalt von 1 Nacht im November 2022
Antwort von General Manager am 18. Nov. 2022
Dear Michael, Thank you for your recent stay and for taking the time to give us your feedback. While we are happy to see your nice rating, we apologize for not providing you with spotless accommodations upon arrival. We will revisit procedures with our team so we can be sure not to make the same mistakes going forward. Additionally, we have taken note of your comments regarding rooms that need updating and will share them appropriately for the future modernization plans of the property. We look forward to having the chance to welcome you back at Courtyard New York JFK Airport the next time you are in town.Best Regards, Roman BabekGeneral Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
Das Hotel ist schon älter aber sauber. Es entspricht nicht ganz 4 Sternen. Der Shuttlebus hat gut funktioniert.
Aufenthalt von 1 Nacht im September 2019
Antwort von General Manager am 8. Sept. 2019
Dear Guest, thank you for staying at Courtyard New York JFK Airport. We are glad you liked our well-kept property and convenient shuttle service. Thank you once more, and we look forward to your next visit. Best Regards, Roman Babek, General Manager

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juli 2019
Antwort von General Manager am 13. Aug. 2019
Dear Guest, thank you for choosing Courtyard New York JFK Airport and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Best Regards, Roman Babek, General Manager

6/10 – Okay

Barbara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient. Stayed one night and easy access to airport. Shuttle service was spectacular. The young man was not grumpy and declined our heip to lift bags.... We had many. Smile
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Barbara, Thanks so much for your recent stay. We are thrilled to hear that you found your stay very convenient, especially with the proximity to the airport. It is wonderful to know that you had a spectacular experience with our shuttle service. We also appreciate your kind words about one of our associates who assisted you with your bags. Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back for another convenient and enjoyable stay in the future. We hope you will give us another chance the next time you are in the area.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Joe, Poughkeepsie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 12. Mai 2024
Dear Joe, We are thrilled you had an excellent stay at Courtyard New York JFK Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, George DrepaulGeneral Manager

6/10 – Okay

Paul

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit
Hotel a bit out ofb\the way Could not find shuttle at jfk no signs
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 9. Mai 2024
Dear Paul, Thank you for choosing to stay with us and sharing your feedback. We regret to read about the difficulties you faced with finding the shuttle service, and we can understand the frustration this caused. Please know our front desk is available around the clock to resolve such concerns; feel free to reach out to them on your next visit. We appreciate your patience and hope you will revisit us for a more seamless experience.Best Regards, George DrepaulGeneral Manager

8/10 – Gut

Bolu

Gut: Sauberkeit und Zustand der Unterkunft
Convenient and close to the JFK airport. Out flight was cancelled at midnight and I was able to book at short notice.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 6. Mai 2024
Dear Bolu, Firstly we are sorry to know about the unfortunate circumstances that got you to us, but we are glad that we could contribute in making your difficult situation better. Thank you for appreciating our convenient location near the airport. It was our pleasure hosting you and we look forward to the opportunity to welcome you again soon.Best Regards,George DrepaulGeneral Manager

6/10 – Okay

MELO DE AYBAR

Mit der Familie gereist
Gut: Personal & Service
A
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 4. Mai 2024
Dear M. Aybar, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Anne

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 4. Mai 2024
Dear Anne, We are thrilled you had an excellent stay at Courtyard New York JFK Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, George Drepaul,General Manager

6/10 – Okay

Denise, Alexandria

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Very limited staffing has a negative impact on guest services.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Denise, Thank you for your recent visit and for your feedback. We are very sorry for the difficulties you had during your stay, and we apologize for not being responsive to your needs. We strive to provide an outstanding experience to all our guests, and we are disappointed that we did not meet these expectations. We are working on our staffing issues, and we are very grateful for your patience. Thank you again for your valuable feedback, and we hope you will give us a second chance to make a better impression.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Nancy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the bed!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Nancy, Thank you for taking the time to review your experience. We are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. It was a pleasure having you as our guest at Courtyard New York JFK Airport. We look forward to your next visit.Best Regards, George Drepaul,General Manager

2/10 – Ungenügend

David

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear David, Thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize if we did not meet these expectations. We hope you will consider giving us another chance on your next visit to the area so we can provide you with the outstanding stay you deserve. Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Tekechand

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was just a one night day stay, but all was good at this hotel/location.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Tekechand, Thank you for your review of Courtyard New York JFK Airport. We are pleased that you enjoyed a comfortable overnight stay, and our location was perfect for your travel plans. We hope you will choose us every time you find yourself in New York City. Safe Travels!Best Regards, George Drepaul,General Manager

6/10 – Okay

Gordon

Very professional, clean and convenient for a layover at JFK
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear Gordon, Thank you for sharing your review of your recent stay with us. We are delighted to hear that you had a restful night's sleep before your flight. Our top priority is to ensure that every guest leaves our hotel feeling happy and relaxed, and we are thrilled that we were able to provide you with this experience. We appreciate your choice of our hotel and hope to have the pleasure of welcoming you back whenever you are in New York.Best Regards, George Drepaul,General Manager

6/10 – Okay

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Tiny room. Bouncy bed. But overall fine for one night. Staff is lovely
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear Elizabeth, Thank you for taking the time to review your stay with us. We regularly receive high praise for our dedicated team, and we are pleased their service was a highlight of your stay. However, we apologize for the concerns you had with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for staying with us, and we look forward to hosting you again soon.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Aishah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautifully designed! Very nice staff and great location.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear Aishah, Thank you for your recent stay at Courtyard New York JFK Airport. We are pleased that you enjoyed our comfortable rooms, friendly team, and convenient location. Our top priority is to provide an excellent experience for every guest, and we are so glad we succeeded in delivering that for you. We appreciate your feedback, and we look forward to hosting you again soon on your future visits. Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Latoya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a nice stay
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Latoya, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard New York JFK Airport.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Willy

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s ok except the AC which is on a malfunction
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Willy, Thank you for taking the time to review Courtyard New York JFK Airport. We were delighted to read how much your overall stay was great. However, we hope you will accept our apologies for the difficulties the air conditioning unit in your room caused. Thank you for bringing this to our attention; we will address this accordingly, and we are very grateful for your patience. We look forward to having you visit with us again. Safe Travels.Best Regards, George Drepaul,General Manager

6/10 – Okay

Amanda

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We were stranded at JFK and needed an unexpected stay. We chose this property for the 24 hour free airport shuttle. The shuttle was clean, on time, and not crowded both ways. The front desk staff was kind, professional, and accommodating. However, for the $$$ price, the hotel was very disappointing. The restaurant was very limited and overpriced (we ordered from a local Indian restaurant and had free delivery. The food was delivered quickly and was excellent). Because of the location, we had to buy water in the hotel. Spent $20 for 2 waters and a ginger ale. Our 2 double bed room was very small. The furniture was worn, and there was no mini fridge for our leftovers. Though the beds were clean, the mattresses were noisy. I couldn’t roll over without disturbing my family. The rain shower head was incredible. Excellent water pressure and temperature. The bathroom sink was cracked. This hotel met our needs but I wouldn’t choose to stay here again due to the poor quality for the exorbitant price.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Amanda, Thank you for choosing to stay with us during your unexpected layover at JFK. We are pleased to hear that our airport shuttle provided an exceptional experience for you to and fro. Additionally, we appreciate your kind words about the wonderful service our team provided. We are also delighted to know that you loved the shower pressure and temperature of your bathroom. However, we apologize for any disappointment you experienced with the pricing and selection at our restaurant. We will share this with our food and beverage team to see where we can improve. We're also sorry to hear about the several issues you experienced with the room, and these will be shared with our appropriate teams to improve our guest services. While we regret that we may not have met all your expectations on this occasion, we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Lutishia

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient to the highway. Check in and out was a breeze. Front desk staff were friendly and attentive. Overall, our over night was a pleasant one. Thank you!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Lutishia, Thank you for choosing to stay with us at Courtyard New York JFK Airport. We are delighted to know that our courteous and warm front desk associates made an excellent first impression and that you had a memorable time with us. We also appreciate you mentioning how our convenient location was perfect for your plans. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Best Regards, George DrepaulGeneral Manager

8/10 – Gut

Carleta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Carleta, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had an overall great experience here at Courtyard New York JFK Airport. We look forward to welcoming you back on your next visit to our city.Best Regards, George DrepaulGeneral Manager

2/10 – Ungenügend

Thomas

Mit dem Partner gereist
Room was pretty clean but quiet hours don’t exist here. this is definitely a party hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Apr. 2024
Dear Thomas, Thank you for staying with us and sharing your review. Our goal is to provide a comfortable and relaxing visit to all our guests; therefore, we regret that this was not your experience. We apologize for the noise issues that impacted your time with us, and we can understand the frustration this caused. We take noise concerns seriously and would like to let you know for future visits; our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. We genuinely appreciate your understanding, and we hope you will consider giving us another opportunity to provide you with a more tranquil and enjoyable stay in the future.Best Regards, George DrepaulGeneral Manager

8/10 – Gut

CHARLOTTE

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Mai 2024
Dear Charlotte, Thank you for choosing Courtyard New York JFK Airport and for your positive rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

My Linh

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 9. Mai 2024
Dear My Linh, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard New York JFK Airport.Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Joseph, New Suffolk

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A beautiful well staffed hotel immediately accessible to JFK airport. Free shuttle is great. If you are on a long layover this is a great location to rest.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 18. Apr. 2024
Dear Joseph, Thank you for your recent stay at Courtyard New York JFK Airport. We are pleased that you enjoyed our friendly hospitality and convenient location. Our top priority is to provide an excellent experience for each and every guest, and we are so glad we succeeded in delivering that for you. We are grateful for your recommendation, and we look forward to seeing you again the next time you are in New York.Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Moises

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Convenient location. Mildly dated rooms. Ours for example had one bedside light that wasn’t working.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Moises, Thank you for choosing to stay with us at Courtyard New York JFK Airport. We are glad to know you had a pleasant stay overall and that our convenient location enhanced your time with us. That said, we regret not meeting all of your expectations regarding the overall condition of your guestroom and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Best Regards, George DrepaulGeneral Manager

6/10 – Okay

Fernando

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 6. Mai 2024
Dear Fernando, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards,George DrepaulGeneral Manager

8/10 – Gut

Allison

Gut: Sauberkeit und Personal & Service
The room was clean and comfortable, the food at night was good, the staff was kind and helpful. The shuttle was packed in the morning with a tour group, and the sprinter van wasn’t big enough for everyone (it was also late), so I took an Uber. I paid a little extra for the hotel so I wouldn’t have to do that. If you book here just know that’s a possibility.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. Apr. 2024
Dear Allison, Thank you for choosing to stay with us at Courtyard New York JFK Airport. We are glad to know you had a pleasant stay overall and that our thoughtful hospitality enhanced your time with us. We also appreciate you mentioning our delicious dining options and well-maintained accommodations. That said, we regret not meeting all of your expectations regarding the shuttle service and the inconvenience this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your understanding and look forward to welcoming you again.Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Rodney

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk host and the location
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Rodney, Thank you for staying with us at Courtyard New York JFK Airport during your recent visit to New York. We are pleased you enjoyed our convenient location and the courteous service provided by one of our front desk associates. Thank you again for visiting us, and we hope to see you again soon.Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Anirudh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Anirudh, Thank you for the wonderful rating for Courtyard New York JFK Airport. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards, George DrepaulGeneral Manager

8/10 – Gut

Da

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Da, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Courtyard New York JFK Airport. We look forward to welcoming you back on your next visit.Best Regards, George DrepaulGeneral Manager

4/10 – Schlecht

Daniel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Better clean , no heat working in the room
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Daniel, Thank you for your recent stay. We genuinely apologize for the maintenance issue you encountered with the air unit in your room and the inconvenience this caused. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We truly hope you will give us another chance to prove that we are committed to providing outstanding service to our guests. Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Francis

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Francis, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Courtyard New York JFK Airport. We look forward to welcoming you back on your next visit.Best Regards, George DrepaulGeneral Manager

8/10 – Gut

JO-ANN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 14. Apr. 2024
Dear Guest, Thank you for the review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard New York JFK Airport; we hope to see you again soon. Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Joel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 14. Apr. 2024
Dear Joel, Thank you for choosing Courtyard New York JFK Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Atupele

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great customer service.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 13. Apr. 2024
Dear Atupele, Thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. We hope you will consider Courtyard New York JFK Airport your home away from home when your travels bring you back to the area.Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Amanda

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Amanda, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting New York. It was our pleasure accommodating you. We hope you will make Courtyard New York JFK Airport your home away from home whenever your travels bring you to our area.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Darrell

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear Darrell, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard New York JFK Airport; we hope to see you again soon. Best Regards, George DrepaulGeneral Manager

8/10 – Gut

Jamie

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Jamie, Thank you for your kind rating! We are glad you had a positive experience during your time at Courtyard New York JFK Airport. We look forward to making many more great memories with you anytime your travels bring you to New York City.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Yilong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The shuttle is convenient, the room is clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Yilong, Thank you for choosing Courtyard New York JFK Airport. We are happy to read that our spotless accommodations and reliable shuttle service helped make your stay a great one. We appreciate your business and hope you will stay with us again the next time your travels bring you to New York.Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Vanevia

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
They really accommodate to all my personal needs!
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Vanevia, Thank you for choosing Courtyard New York JFK Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, George DrepaulGeneral Manager

8/10 – Gut

Rimma, Tampa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Parkin is $55 in the hotel. Crazy
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Apr. 2024
Dear Rimma, Thank you for taking the time to leave your remarks. We feel as though you may be reviewing a different hotel as your comments do not describe our property accurately. We do hope that if you return to our area again, you will choose to stay with us. It will be a pleasure to host your visit.Best Regards,George DrepaulGeneral Manager

10/10 – Hervorragend

Fahad

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thanks
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Fahad, Thank you for the perfect rating. We are glad you had a wonderful time at Courtyard New York JFK Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards, George DrepaulGeneral Manager

4/10 – Schlecht

Golda, Mahopac

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Golda, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Shaul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 7. Apr. 2024
Dear Shaul, Thank you for choosing Courtyard New York JFK Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, George Drepaul,General Manager

8/10 – Gut

Janet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick check in for a late arrival! Nice clean room and comfortable beds! Loved the shuttle to airport! Breakfast was available ( have to purchase) but got some soup at bar after a long travel day and it was amazing! Only thing that didn’t like: half the welcome area was used for non-paying guests who were sleeping on couches and chairs!?! Looked like a homeless shelter….
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 5. Apr. 2024
Dear Janet, Thank you for sharing your experience with us! We are delighted to hear that you had a smooth check-in for your late arrival and that you found your room to be great and clean with comfortable beds. It is fantastic that you enjoyed the shuttle to the airport and had a positive experience with breakfast and the soup at the bar. However, we apologize for any inconvenience caused by other guests using the lobby area. Your feedback is important, and we will address this issue to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to welcome you back for another enjoyable stay. Best Regards, George Drepaul,General Manager

10/10 – Hervorragend

Tom

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 27. März 2024
Dear Tom, Thank you for staying at Courtyard New York JFK Airport and for your excellent rating. We love receiving rating like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you selecting us and look forward to seeing you on your next visit. Best Regards,George Drepaul,General Manager

10/10 – Hervorragend

Joni

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 15. Apr. 2024
Dear Joni, Thank you for the generous rating of the Courtyard New York JFK Airport. We are delighted you enjoyed your stay. We hope to see you again on your next visit to New York.Best Regards, George DrepaulGeneral Manager

10/10 – Hervorragend

Hyung, Kent

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel restaurant was really good. It was good food. I didn't like outside restaurant.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 23. März 2024
Dear Hyung, Thank you for choosing Courtyard New York JFK Airport and sharing your review. We are glad you enjoyed your dining experience at Nosh! We will share your praises with our culinary team. Thank you again for your generous remarks, and we hope to see you often.Best Regards, George DrepaulGeneral Manager