Außenbereich

Bewertungen von InterContinental New Orleans, an IHG Hotel

4 out of 5
InterContinental New Orleans, an IHG Hotel
444 St Charles Ave New Orleans Louisiana, New Orleans, LA

Bewertungen

8,6

Hervorragend

629 von insgesamt 1064 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
244 von insgesamt 1064 Gästebewertungen haben eine Bewertung von 8 - Gut" "
94 von insgesamt 1064 Gästebewertungen haben eine Bewertung von 6 - Okay" "
53 von insgesamt 1064 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
44 von insgesamt 1064 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,2/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Sader

Aufenthalt von 3 Nächten im Juni 2022
Antwort von Hotel Management am 5. Juli 2022
Thank you for staying with us. We hope you have the chance to visit again.

8/10 – Gut

Dario

Gut: Sauberkeit
Naja, gut für den Preis. Lage top!
Naja. Zimmer im älteren Stil, aber alles sauber. Es gibt aktuell kein Room-Cleaning. Das Bestellen der Handtücher dauerte immer lange. Der Service machte oft immer einen sehr guten Eindruck, das Resultat führte aber immer ins leere. Frontdesk sehr oberflächlich. Minibar überteuert und eigene Getränke können nicht eingestellt werden.
Aufenthalt von 5 Nächten im Januar 2022
Antwort von Vivian M. am 15. Jan. 2022
Hi Dario, Thank you for the grate review of our hotel! We really appreciate your feedback on this as we are always looking for ways to provide the best possible experience for our guests. We are glad that you enjoyed your stay and hope to see you again very soon and earn that perfect score.

10/10 – Hervorragend

Bev

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was extremely well located, everyone was extremely friendly and helpful. The lobby was beautiful and the room was very clean and beautiful. Absolutely no complaints
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Matt am 23. Mai 2024
Thank you for taking the time to share feedback about your stay. We are thrilled to see you enjoyed your time here with us. I will make sure to share your kind words with the team. Hope we have the chance to welcome you back again in the future.

10/10 – Hervorragend

Latasha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Nadine

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff immediately helpful. Beautiful room. Comfortable bed. Great amenities. Heard about how dirty Nola can be and the hotel and area were nothing close to dirty
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Assistant Front Office Manager am 22. Mai 2024
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us and we appreciate your comments about the cleanliness of our hotel. We hope to welcome you back in the future.

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff. Close to CanalSt and other hot spots
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Trace am 22. Mai 2024
Thank you for your time to share your nice feedback about your stay here. I will pass along your kind words to our staff. Hope to see you again!

10/10 – Hervorragend

Tracy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved it
Aufenthalt von 1 Nacht im April 2024
Antwort von Matt am 20. Mai 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. Hope to welcome you back again in the future.

10/10 – Hervorragend

Todd, Baton Rouge

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice stay at the Intercontinental
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager am 19. Mai 2024
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us and hope to welcome you back in the future!

6/10 – Okay

Lakeshia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was a short walk from Bourbon st. The staff was awesome. My room was also nice but it didn't have a microwave or fridge. There was a mini bar by you had to purchase tne items. The balcony was the best part of the room. It was a nice size. As i was checking in and out I heard them telling people that their deposit would be issued in no time. I am over a week from my stay and I haven't received mine yet. I give 3 stars because of the missing microwave and fridge.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Trace am 17. Mai 2024
Thank you for taking your time to share your feedback about your stay. We appreciate your kind remarks about our hotel. I can ensure that we have released the deposit back to your card. It usually takes 5-10 business days depending on your bank.I apologize for the inconvenience of not having a microwave and refrigerator in the room. We understand the importance of having these amenities available for our guests and we are constantly improving our services.

10/10 – Hervorragend

robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was so helpful and amazing
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Trace am 17. Mai 2024
Thank you for taking the time to share your lovely comments about your stay. I will make sure to pass along your kind words to our staff. We hope to see you again soon!

10/10 – Hervorragend

Tiffany

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel and close to French Quarter. Surrounded by great restaurants.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jhoselyn am 16. Mai 2024
We're thrilled to hear that you enjoyed your stay with us and found our hotel conveniently located near the French Quarter with a variety of fantastic dining options nearby. Thank you for choosing us, and we hope to have the pleasure of hosting you again soon!

2/10 – Ungenügend

Loren

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
There was a fire at the hotel and no safety precautions were taking. I was supposed to get points added to my account to get a free night stay at any IHG hotel and they never gave me my point.
Aufenthalt von 4 Nächten im März 2024
Antwort von Cindy am 17. Mai 2024
We apologize for the inconvenience you experienced during your stay and for the oversight regarding the promised points. Your safety is our top priority, and we will investigate the incident to ensure appropriate measures are in place. Please contact the hotel and request to speak with a manager on duty regarding your points. Thank you for bringing this to our attention.

10/10 – Hervorragend

Joseph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my fiancé had an amazing time. It was her birthday and we really enjoyed ourselves. Check-in was awesome. Our check-in clerk was amazing! Everything was great! We will be back.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Matt am 13. Mai 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. I will make sure to share your kind words with the team. Hope to welcome you back again in the future.

8/10 – Gut

Amy

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The Intercontinenal Hotel is an older (but updated) hotel in the French Quarter of New Orleans. It is a perfect location to walk to the restaurants, galleries, music, etc. The check-in staff was amazing, friendly and efficient. However, the valet is horrible. For $50 a day, we expected much better service. More than half the time, we had to walk over the partking lot to get our car ourselves. The rooms were nice, the beds were comfortable and the bathroom was updated. Unfortunately, there is NO mini-fridge for personal useage in the room. The only firdge was stocked full of drinks that you could buy, but we could not empty our cooler for our own beverages so we made good use of the ice machine while we were there. The fitness room is good and has towels, wipes, water etc. All in all a great stay, but the parking situation was pretty bad.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Assistant Front Office Manager am 11. Mai 2024
Thank you for sharing your experience. We're thrilled you enjoyed our location, comfortable rooms, and front desk staff. However, we apologize for any inconvenience with our valet service and the lack of a personal fridge in the room. Your feedback is invaluable, and we'll address these issues with our valet team to ensure a better experience for our guests. We hope to welcome you back in the future.

10/10 – Hervorragend

Cristina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Matt am 10. Mai 2024
Thank you for taking the time to share feedback about your stay. I'm happy to see you enjoyed your time with us. Hope to welcome you back again in the future.

6/10 – Okay

Neffeteria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I really enjoyed the restaurants on the property. The only dislike is the pool is really really small it’s like a kiddie pool
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Matt am 7. Mai 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed our restaurants. I agree, we have more of a dipping pool rather than a lap pool. I will share your comments with the team in hopes of improving in the future.

8/10 – Gut

MIKI

Mit dem Partner gereist
The service in the Pete’s restaurant was horrible the wait to take an order was over 20 minutes
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Assistant Front Office Manager am 6. Mai 2024
I'm sorry to hear that you had a long wait to place your order at Pete's. Your feedback is valuable, and we'll be sure to address this issue to ensure a more efficient and pleasant dining experience for our guests in the future. We appreciate you taking the time to share your thoughts with us.

8/10 – Gut

Shelitia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like service the young lady was very helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Assistant Front Office Manager am 6. Mai 2024
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. If there is anything we can do to improve, please do not hesitate to let us know directly.

10/10 – Hervorragend

Ashley, Brooklyn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a great spot! Fully walkable to all the tourist spots, and right by a cable car stop. Super clean and friendly front desk staff.
Aufenthalt von 5 Nächten im März 2024
Antwort von JD am 6. Mai 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our convenient location and the cleanliness of our property. Our team works hard to provide exceptional service, and it's wonderful to know that their efforts were appreciated. We look forward to welcoming you back on your next visit

10/10 – Hervorragend

Marko

Mit einer Gruppe gereist
Gut: Ausstattung
Excellent experience!
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Matt am 4. Mai 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. Hope to welcome you back again in the future.

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Matt am 3. Mai 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. Hope we have the chance to welcome you back again in the future.

10/10 – Hervorragend

Shakkia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice
Aufenthalt von 2 Nächten im April 2024
Antwort von Jhoselyn D am 2. Mai 2024
We're delighted to hear you enjoyed your stay with us! We look forward to welcoming you back soon.

6/10 – Okay

Patrick

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Original room we were checked into smelled of sewage as soon as we walked in the door. Checked the toilet but was nothing there. Had to take all of our stuff back down to the lobby and request a new room. The front desk worker didn’t seemed shocked when we told her what it smelled of. Thankfully she was very helpful and got us another room within a few minutes.
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt am 1. Mai 2024
Thank you for sharing feedback about your recent stay with us. I'm sorry to see the issue you encountered while staying with us. I will share with our engineering and housekeeping to make sure this was addressed. I hope you will give us a second chance in the future.

10/10 – Hervorragend

Cyril, Memphis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff was EXCELLENT!!!
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt am 29. Apr. 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. I will make sure to share your kind words with the front desk staff. Hope we can welcome you back again in the future.

8/10 – Gut

Stephanie, North Hollywood

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect spot to stay just outside French quarter. Easy parking and walkable. Stayed here for jazz fest. Great choice.
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt am 29. Apr. 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. I hope to welcome you back again in the future.

10/10 – Hervorragend

Tasha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed everything about this property but especially valet. Those gentlemen were kind and efficient each time I requested my car. I was very pleased with the service. The hotel was clean and quiet and we were able to enjoy many walks to the various areas to enjoy the city. I loved this property.
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager am 28. Apr. 2024
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us and that you had a pleasant experience with the valet. We hope to welcome you back in the future!

10/10 – Hervorragend

Lauren

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed here twice now always a good experience. Try the gumbo at Trenasse!
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 26. Apr. 2024
Thank you for taking the time to share your feedback with us. We are glad to hear that you had a positive experience overall. We value your feedback and hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 – Gut

Tracy

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The signage on the building and instructions for parking were lacking. For the price, breakfast should be included. Other patrons of the hotel were quite loud and playing music in the hallways late into the night that was disruptive.
Aufenthalt von 1 Nacht im April 2024
Antwort von Justin am 27. Apr. 2024
Thank you for your review and for choosing to stay with us. Your feedback is valuable, and we'll use it to enhance our guest experience. We hope to welcome you back for a more enjoyable stay soon.

8/10 – Gut

Eugene

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location. Great staff
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager am 24. Apr. 2024
Thank you for your recent stay with us and for sharing your positive feedback. We are thrilled to hear that you found our hotel's location convenient and that you had a great experience with our staff. If there is anything we can improve on, please do not hesitate to contact us directly.

8/10 – Gut

Jonas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very expensive
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt am 23. Apr. 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. Hope you will give us a second chance in the future.

10/10 – Hervorragend

Cyril, Memphis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was super amazing! Beds are comfy!! Very clean. One of the best front desk staffs ever! Everyone we encountered!!!
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt am 23. Apr. 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. I will make sure to share your kind words with the team. Hope to welcome you back again in the future.

10/10 – Hervorragend

Marlen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt am 22. Apr. 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. Hope we have the chance to welcome you back again in the future.

8/10 – Gut

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel but a bit loud
Aufenthalt von 3 Nächten im April 2024
Antwort von Matt am 23. Apr. 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. I will make sure to share your feedback with the team so we can further improve our guest experience. Hope to welcome you back again in the future.

10/10 – Hervorragend

Robert

Aufenthalt von 7 Nächten im April 2024
Antwort von Assistant Front Office Manager am 10. Mai 2024
Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us and hope to welcome you back in the future.

10/10 – Hervorragend

Deborah Hayden

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful staff. Great location. Comfortable bed and quiet room.
Aufenthalt von 7 Nächten im April 2024
Antwort von Justin am 21. Apr. 2024
Dear Deborah,Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our staff, location, and accommodations to your liking. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back soon for another fantastic stay.

10/10 – Hervorragend

Leslie

Gut: Ausstattung und Zustand der Unterkunft
Was a perfect location in NOLA
Aufenthalt von 3 Nächten im April 2024
Antwort von Justin am 19. Apr. 2024
Dear Leslie,Thank you for taking the time to leave us a review. We're delighted to hear that you found our location perfect for your stay in New Orleans!We strive to provide our guests with a convenient and comfortable experience, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back soon!

6/10 – Okay

Mary

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Overall, our stay at the InterContinental during French Quarter Fest was good. Two annoyances about our hotel room - there was no privacy/light filtering curtain in our room, only a blackout curtain. Our room stared at an office building across the street with workers in it all day during the week. So we had to keep the blackout curtains closed, making the room very dark during the day. The second complaint is that our room was on the 14th floor directly below the gym facility. We were awoken every morning between 5:45 AM and 6:30 AM from people working out and dropping weights. Very poor hotel design to put the gym above guest rooms.
Aufenthalt von 4 Nächten im April 2024
Antwort von Cindy am 16. Apr. 2024
Thank you for sharing your feedback. We're glad to hear you had a good stay overall, but we apologize for the inconveniences you experienced with the curtains and noise from the gym. Your comments are valuable, and we'll use them to improve our services. We hope for the chance to provide a better experience during your next visit.

10/10 – Hervorragend

Theodis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Aufenthalt von 2 Nächten im April 2024
Antwort von Cindy am 16. Apr. 2024
Thank you for the kind words! We're thrilled you found our staff friendly and efficient. We appreciate your feedback and hope to welcome you back soon!

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and efficient staff
Aufenthalt von 3 Nächten im April 2024
Antwort von Cindy am 16. Apr. 2024
Thank you for mentioning our friendly staff! We appreciate your feedback and hope to see you again soon.

10/10 – Hervorragend

Kent

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Great room set up. Quiet retreat outside the French quarter but easy walk to all attractions
Aufenthalt von 3 Nächten im April 2024
Antwort von Cindy am 16. Apr. 2024
We're delighted to hear that you enjoyed the room setup and found our location to be a quiet retreat just outside the French Quarter while still being within easy walking distance of all the attractions. Providing a peaceful and convenient stay is what we aim for, and we're thrilled that you experienced just that.

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
From check in to check out wonderful experience staff very helpful and the hotel is so close to where you want to go in New Orleans
Aufenthalt von 2 Nächten im April 2024
Antwort von Cindy am 15. Apr. 2024
Thank you for taking the time to share your positive feedback. We are delighted to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit to New Orleans.

6/10 – Okay

Eldon

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The hotel was ordinary however the cost to stay was notably higher than expected plus all the extras on top of that. e.g. no breakfast included, extra costs for the snacks and alcohol in the room at exorbitant prices.
Aufenthalt von 5 Nächten im März 2024
Antwort von Cindy am 14. Apr. 2024
Thank you for sharing your feedback. We apologize for any disappointment regarding the pricing and additional costs during your stay. Your concerns about breakfast and in-room amenities have been noted, and we will review our pricing to ensure transparency and value for our guests. We hope to have the opportunity to exceed your expectations in the future.

6/10 – Okay

Mark

Gut: Sauberkeit, Personal & Service und Ausstattung
Liked the gym and pool. Room cleaning great. Beds excellent.Happy hour great value . Tired & torn armchair let the room down. Big disappointment was the surprise extra $50 US per day that they take from your card upon arrival, and refund up to ten days after you leave
Aufenthalt von 7 Nächten im März 2024
Antwort von Justin am 10. Apr. 2024
Thank you for your feedback, Mark.We're glad to hear that you enjoyed our property and the excellent service from our team.Regarding the incidental hold, we apologize for any inconvenience this may have caused. We do mention this policy during the booking process and on our website, but we understand your concern. Your feedback is valuable, and we'll make sure to review our communication around this matter to ensure it's clearer for our guests in the future.

10/10 – Hervorragend

Neil, Nanoose Bay

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Matt am 9. Apr. 2024
Thank you for taking the time to share feedback about your stay. Happy to see you enjoyed your time here with us. Hope to welcome you back again in the future.

10/10 – Hervorragend

bridgett

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely loved this hotel. I ended up staying an extra day here. Room was clean and was close distance to where I needed to go. Restaurant at hotel was amazing and the staff was super helpful and nice.
Aufenthalt von 1 Nacht im März 2024
Antwort von Cindy am 8. Apr. 2024
Thank you for the fantastic review! We strive to provide the best service to each and every one of our guest. We can't wait to welcome you back soon.

8/10 – Gut

Loretta

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safe and clean lobby need new furniture. Couches look old and dingy.
Aufenthalt von 4 Nächten im März 2024
Antwort von Cindy am 8. Apr. 2024
Thank you for taking the time to share your feedback and for choosing our hotel for your stay. We're glad to hear that you had an overall positive experience. Your comments regarding the furniture have been noted, and we'll be addressed in our future renovation. We hope to welcome you back the next time you are in New Orleans.

4/10 – Schlecht

Dmitry

Aufenthalt von 5 Nächten im März 2024
Antwort von Cindy am 8. Apr. 2024
Thank you for taking the time to share feedback about your stay. I'm sorry to see you did not have a 10 our of 10 experience. I hope you will give us a second chance in the future.

6/10 – Okay

Susan

Mit dem Partner gereist
Gut: Ausstattung
The hotel is very unique. Our room had torn sheers which made to room look old and tired. The ottoman was also old and peeling. The pillows were for a twin which didn't fit a king size bed. A few things to fit and overall a decent place to stay.
Aufenthalt von 6 Nächten im März 2024
Antwort von Cindy am 8. Apr. 2024
Thank you for your feedback. We're glad you found our hotel unique. We apologize for the issues you encountered during your stay. Your comments have been shared with our team for immediate attention. We hope to welcome you back for an improved experience.

10/10 – Hervorragend

Shaun

Mit dem Partner gereist
Gut: Personal & Service
Loved the hotel and would stay over and over again!
Aufenthalt von 3 Nächten im März 2024
Antwort von Cindy am 5. Apr. 2024
Thank you for your feedback! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!