Zimmer, 2 Queen-Betten, Nichtraucher | Schreibtisch, laptopgeeigneter Arbeitsplatz, Verdunkelungsvorhänge

Bewertungen von AmericInn by Wyndham New Braunfels

2 out of 5
AmericInn by Wyndham New Braunfels
1254 FM 1101, New Braunfels, TX

Bewertungen

8,0

Sehr gut

107 von insgesamt 225 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
51 von insgesamt 225 Gästebewertungen haben eine Bewertung von 8 - Gut" "
37 von insgesamt 225 Gästebewertungen haben eine Bewertung von 6 - Okay" "
15 von insgesamt 225 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 225 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

David

Mit dem Partner gereist
Gut: Personal & Service
Very clean facility and friendly staff. Good choice for truckers and traveling crews. It has the essentials. It’s an old upgraded Econo Lodge.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 23. Mai 2024
Hello David, We appreciate your positive comments on our cleanliness and friendly team. It's great to hear you found our hotel suitable for truckers and traveling crews. Your feedback on our upgraded Econo Lodge is valuable to us.

8/10 – Gut

Rose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Rose, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 – Gut

Kay, Lorena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed 1 night. In town for meeting ng
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 21. Mai 2024
Hello Kay, We appreciate you choosing our hotel for your stay in town for a meeting. We hope you found our accommodations comfortable and convenient for your needs. Your feedback is valuable to us as we continually strive to improve our guests' experiences. Please feel free to reach out to management with any additional comments or concerns you may have regarding your stay. Thank you for taking the time to leave a review.

6/10 – Okay

Felicia

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Felicia, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Should you have any concerns or feedback you'd like to share with us, please don't hesitate to reach out so we can address them accordingly.

10/10 – Hervorragend

Bruce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just a few things and I walked in the door the cabinet door the bar fridge, the wooden door was hanging off one of the hinges told him about it and have them remove the door. has swimming pool and hot tub. Down in the south they don’t heat the pool but I wasn’t expecting the hot tub to be ice cold. Exercise room,elliptical bike doesn’t work Breakfast was simple but fine waffles toast cereal coffee yoghurt. Room was clean shower and toilet were fine air conditioning was cooling properly and was not noisy
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Bruce, We appreciate your feedback on both the positives and the areas in which we can improve. Our team will take note of your experience to ensure a better stay for all our guests in the future. Thank you for choosing our hotel, and we hope to welcome you back to provide an enhanced experience.

10/10 – Hervorragend

Ashlie

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They were very accommodating
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manager am 7. Mai 2024
Hello Ashlie,We are pleased to hear that you found our staff accommodating during your stay. We strive to provide excellent service to all our guests. Should you have any further feedback or comments, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

8/10 – Gut

Matthew

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Ok budget hotel, nothing special but just fine for the amount of time actually spent in the room.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manager am 7. Mai 2024
Hello Matthew,We appreciate your feedback on your recent stay with us. Our focus is to provide comfortable accommodations for our guests to enjoy their stay to the fullest. Should you have any concerns, feel free to reach out to our management team directly.

8/10 – Gut

Alyssa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Alyssa, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 – Okay

William

Geschäftlich gereist
Gut: Personal & Service
Average hotel. Breakfast is pretty much waffles, cereal and pastries.
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 4. Mai 2024
Hello William,We appreciate your feedback on our breakfast offerings and will share it with our team for review and improvement. Our menu aims to cater to a variety of tastes and preferences. If you have any further comments or suggestions, please feel free to reach out to us.

10/10 – Hervorragend

Carri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 2. Mai 2024
Hello Carri,We are thrilled to hear that you had a wonderful stay with us! Should you have any feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 – Okay

Priscilla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The best part of the stay was the bed. The bed and pillows were outstanding. The room was tiny and the bathroom was very odd. The cable system didn't have the sports channel that we wanted to watch a baseball game on, which wasn't a deal breaker but still annoying.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 1. Mai 2024
Hello Priscilla, We are pleased to hear that you enjoyed our comfortable beds and pillows. We appreciate your feedback on the room and bathroom layout. We apologize for any inconvenience regarding the cable's sports channel availability. Your comments will be shared with the appropriate teams for review. Thank you for sharing your experience with us.

10/10 – Hervorragend

Pamela

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were taken care of very well. Kind of an odd bathroom set up but clean cool and friendly
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 1. Mai 2024
Hello Pamela,Thank you for sharing your feedback with us. We are pleased to hear that you were well taken care of during your stay. Our team works hard to ensure a clean, cool, and friendly environment for all our guests. Your comments regarding the bathroom setup have been noted for future improvements. We appreciate your insights.

10/10 – Hervorragend

gary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and quiet hotel. Breakfast was average for a hotel in this price category. Bed was very comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 26. Apr. 2024
Hello gary,We're pleased to hear you found our hotel clean and quiet, and that you enjoyed our comfortable beds. We appreciate your feedback on breakfast and will share it with our team for further improvement. Thank you for choosing to stay with us and we hope to welcome you back in the future.

8/10 – Gut

Roberto, dallas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was good. Thank you.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Roberto,Thank you for taking the time to leave your feedback. We are delighted to hear that you had a good experience during your stay with us. If you have any further comments or suggestions, please feel free to contact us.

10/10 – Hervorragend

Lawrence

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Lawrence,We are glad to hear that you had a fantastic experience during your stay with us. We look forward to welcoming you back soon for another amazing stay!

4/10 – Schlecht

Hong

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not nice staff, property not convenient as expected, the cost have to pay not work 😟, never back
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 17. Apr. 2024
Hello Hong, We're sorry to hear about your disappointment with our staff and the property. Your feedback is valuable for us to improve our services and facilities. For any further assistance or feedback, please don't hesitate to reach out to our management team.

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, convenient breakfast, tidy room- not much more to ask for from a reasonably priced hotel.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Brian,We are delighted that you enjoyed our friendly staff, convenient breakfast, and tidy rooms during your stay. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.

6/10 – Okay

David

Mit dem Partner gereist
Would like direct tv instead of the channels that we have now
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 11. Apr. 2024
Hello David, We appreciate your feedback regarding the TV channels provided during your stay. For any specific channel requests, please feel free to reach out to our front desk or contact our management team directly for further assistance. Thank you for bringing this to our attention.

10/10 – Hervorragend

Yesenia, Brownsville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
❤️
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Yesenia,We appreciate your feedback and are glad to hear you enjoyed your stay with us! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We hope to welcome you back soon!

10/10 – Hervorragend

Joseph

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Ausstattung
All good
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Joseph,Thank you for taking the time to share your feedback with us. We strive to create a positive experience for all our guests and we are pleased to hear that you enjoyed your stay. If you have any further comments or suggestions, we would love to hear from you.

10/10 – Hervorragend

Luis Magallon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast clean rooms and staff was very helpful 10/10 recommend
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello Luis Magallon,We are delighted to hear that you had a positive experience at our hotel, enjoyed the breakfast, clean rooms, and found our staff helpful. Our team strives to provide exceptional service to all our guests. Thank you for recommending us!

4/10 – Schlecht

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
1. 1 desk chair for 2 people, no sofa or armchair 2. Broken desk chair replaced by broken desk chair 3. Outlet by bed broken 4. Wifi sporatic 5. Only 2 drawers there are much better deals out there.
Aufenthalt von 6 Nächten im März 2024
Antwort von Manager am 29. März 2024
Hello Paul,We appreciate your feedback and apologize for any inconvenience you experienced. We encourage guests to reach out to our management team for any concerns during their stay so we can address them promptly. Our aim is to ensure a comfortable stay for all guests, and we value your comments for potential improvements in the future.

10/10 – Hervorragend

Vaughn, CORPUS CHRISTI

Geschäftlich gereist
Gut: Zustand der Unterkunft
The desk clerk was friendly and helpful. Parking was easy. The bed was comfortable. The breakfast choices were limited.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello Vaughn,We are pleased to hear that you enjoyed the friendly service, easy parking, and comfortable bed during your stay with us. We appreciate your feedback regarding the breakfast choices and will take this into consideration for future improvements. Thank you for choosing to stay at our hotel - we hope to welcome you back in the future.

4/10 – Schlecht

Dolly

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Very sparse room, one tiny trashcan, no towel bars, very thin bedding.
Aufenthalt von 6 Nächten im März 2024
Antwort von Manager am 29. März 2024
Hello Dolly, We appreciate your feedback and are sorry to hear about your experience. Our team values all suggestions for improvement. Rest assured we will take your comments into consideration for future enhancements to provide a better stay for all our guests.

6/10 – Okay

Carol

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
When we arrived we drove around the hotel and the buildings looked like they had not been maintained in quite a while; there were families living in the rooms - that does not in itself bother me but I thought this was a hotel. The whole place looked like it could have used a major remodel and or a bulldozer. Our mattress was great but that is about the extent of the really nice things about it. The room was clean and tidy but the shower needed to be thoroughly cleaned - instead of the regular hotel room mini fridge, we had a full size refrigerator - that was odd. I will say the young man at the desk was very nice but our interaction was very limited to hi and bye. I was duped by the Wyndham name being used - thought I was renting a really nice room in a nice area. I don't think that will happen again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. März 2024
Hello Carol, Thank you for sharing your feedback with us. We appreciate your comments regarding cleanliness and the service received. Our team strives to provide a comfortable stay for all our guests. We regret to hear that your experience did not meet your expectations. We value your input and will forward your concerns to our management for further review.

8/10 – Gut

ALEXANDRA

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello ALEXANDRA,We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience and look forward to welcoming you back soon.

10/10 – Hervorragend

Jose

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Shower was unclean. No other issues
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 22. März 2024
Hello Jose,We appreciate your feedback and will ensure that it is passed on to our housekeeping team for their review and improvement. Thank you for bringing this to our attention.

10/10 – Hervorragend

Susanna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly and professional staff. I enjoyed my stay. Very clean!
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 16. März 2024
Hello Susanna,We are thrilled to hear that you had a pleasant experience with our friendly and professional staff. Ensuring a clean environment for our guests is a top priority for us. Thank you for sharing your feedback with us and we hope to welcome you back soon.

8/10 – Gut

Monica

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 5. Apr. 2024
Hello Monica, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 – Gut

Alejo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy bien ubicado. Tal vez pueda mejorar los desayunos. Hotel pequeño pero bien ubicado, cerca de accesos importantes y muchas tiendas.
Antwort von Manager am 15. März 2024
Hello Alejo,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. We hope you enjoyed the convenient location close to major access points and various shops during your stay.

8/10 – Gut

Carson

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good budget option. Traffic noise was a little loud but not too bad. Solid.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 16. März 2024
Hello Carson,Thank you for sharing your feedback with us. We're glad to hear you found our hotel to be a good budget option. We appreciate your understanding regarding the traffic noise and are pleased that it didn't overly affect your stay. Your satisfaction is important to us, and we hope to welcome you back in the future.

6/10 – Okay

Pavan

Mit der Familie gereist
Gut: Personal & Service
Good staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 14. März 2024
Hello Pavan, We appreciate your feedback on our staff. It's great to hear that you had a positive experience during your stay. Our team strives to provide excellent service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly.

6/10 – Okay

Heather

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit
Sheets had blood on them. Room was right next to the laundry and dryer was clanking all night. Staff was friendly.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Manager am 3. März 2024
Hello Heather,We appreciate your feedback on your recent stay with us. Our team is glad to hear that you found our staff to be friendly. We regret to learn of the inconvenience you experienced and will address this with our housekeeping and maintenance teams promptly. Thank you for bringing this to our attention so we can improve our guests' experiences in the future.

2/10 – Ungenügend

Tiffany

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible and rude.
It was terrible right from the start. I travel with my husband who is disabled and his service dog. The only reason we booked here is because it said service animal friendly. Walked in and the guy at the front desk was not friendly and as soon as I told him about the service dog he made a face for about a minute just staring at me. Then he started interrogating me on what she's trained to do and then told me basically that he didnt believe me. I had to explain 5 times what she is trained to do and he made a face every time. I said if this is going to be a problem and he said no but then continued to argue that since my husband is not in a wheelchair that she wouldnt be a service dog. This man was rude and basically accused me of being a liar. We didn't leave our room the rest of the night and paid for door dash because we didnt want to even look at him glaring at us. Plus he put us on the top floor in the furthest room fro. The elevator making it more difficult for us. This was a sunday night and basically dead so i know he did this on purpose just to inconvenience us. The place was clean if nothing else. The bed was very hard, we barely slept, and i woke up in pain. The "breakfast the next morning was a hoke. We at least were able to get some coffee before heading out on the road again. Will never stay again and would not recommend.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 29. Feb. 2024
Hello Tiffany, I'm sorry to hear about your experience. Our team strives to provide exceptional service to all our guests and their service animals. We value all feedback and will address the concerns you've brought to our attention. We apologize for any inconvenience you may have experienced during your stay and appreciate you sharing your thoughts with us. Thank you for choosing to stay with us, and we hope you have a pleasant day.

8/10 – Gut

Larry R

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing unique. Disliked quest on second floor stomping most of night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello Larry R, We are sorry to hear about the disturbance caused by other guests during your stay. Your feedback is important, and we will address this with the appropriate team members to ensure a more peaceful environment for all our guests in the future. Thank you for sharing your experience with us.

8/10 – Gut

Joe, Stillwater

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was large and clean. A very pleasant stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 27. Feb. 2024
Hello Joe, We are delighted to hear that you enjoyed your spacious and clean room during your stay with us. We strive to provide a comfortable experience for all our guests. Should you have any feedback or suggestions, please feel free to reach out to us. Thank you for choosing our hotel, and we hope to welcome you back in the future.

4/10 – Schlecht

Patrick

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Patrick,We regret to hear that your experience fell below expectations. Please feel free to contact us directly with any specific feedback you may have so we can address any concerns. We strive to provide exceptional stays for all our guests and would welcome the opportunity to make it right for you.

2/10 – Ungenügend

Bryanna

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 22. Feb. 2024
Hello Bryanna,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any feedback from your stay so we can address this appropriately.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Stay
Hitel was as advertised. Easy check in. Clean rooms. Breakfast in the morning. No frills.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 20. Feb. 2024
Hello Mark,We appreciate your positive feedback on our hotel's cleanliness, ease of check-in, and breakfast offerings. We strive to provide a comfortable experience for our guests. Your satisfaction is important to us, and we are glad you enjoyed your stay.

10/10 – Hervorragend

Troy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good hotel for the price, no complaints not very fancy just a good clean place to stay!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 20. Feb. 2024
Hello Troy,We are delighted to hear that you found our hotel to be a good value and appreciated its cleanliness. We strive to offer a comfortable stay at a reasonable price. Your feedback is greatly appreciated. Thank you for choosing to stay with us.

10/10 – Hervorragend

J.R.

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not a luxurious property at all. Not in a great neighborhood and the neighborhood was very crowded and busy. But the room was a great price, the room and the property were very clean and the manager was very nice and buttoned up. For what we needed and for the price, it was great
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 13. Feb. 2024
Hello J.R.,Thank you for sharing your feedback with us. We appreciate your kind words about our clean rooms, friendly manager, and budget-friendly prices. While we understand that our location may not suit everyone's preferences, we strive to provide a comfortable and well-maintained property. We hope you had a pleasant stay overall and look forward to welcoming you again in the future.

8/10 – Gut

Alejandro

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. Feb. 2024
Hello Alejandro,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and we're delighted that you had a satisfactory experience. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

10/10 – Hervorragend

Jim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. Feb. 2024
Hello Jim,We're glad to hear that you found our hotel's location convenient. We aim to provide our guests with easy access to nearby attractions and amenities. We appreciate your feedback and hope to welcome you back in the future for an even better stay.

6/10 – Okay

Aaron

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 13. Feb. 2024
Hello Aaron, We appreciate you choosing our hotel for your stay. We regret to learn that your experience was not completely satisfactory. We encourage you to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future and provide you with a better experience.

6/10 – Okay

Mary

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Staff was unfriendly and rude with the children who were staying with us. Clean but not perfect.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 9. Feb. 2024
Hello Mary,Thank you for sharing your feedback with us. We appreciate your compliments on the cleanliness of our hotel. However, we regret to hear about your experience with our staff. We strive to provide friendly and welcoming service to all our guests, including children. We value your feedback and will address this internally to ensure a more positive experience for future guests.

10/10 – Hervorragend

Jinsa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In terms of affordability, access, and amenities provided, AmericInn was top-notch. I came in from out of town for a quick <24 hour trip, and this hotel was wonderful with meeting the basic needs of a passing-through traveler. It’s a small, clean, and simple place of stay- Would I stay here again? Absolutely.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 6. Feb. 2024
Hello Jinsa,Thank you for your positive review of AmericInn! We're delighted to hear that you found our hotel to be affordable, conveniently located, and well-equipped with amenities. It's great to know that we were able to meet your needs as a passing-through traveler. We appreciate your recommendation and would be thrilled to welcome you back in the future!

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Manager am 6. Feb. 2024
Hello Robert,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Hervorragend

Adrien

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay will be booking here again whenever i need. Great staff as well very friendly and helpful
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 1. Feb. 2024
Hello Adrien,Thank you for choosing our hotel for your stay. We're delighted to hear that you had a great experience with our friendly and helpful staff. We look forward to welcoming you back again in the future for another enjoyable stay.

10/10 – Hervorragend

ROBERTO

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 29. Jan. 2024
Hello ROBERTO,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future for another amazing stay.

10/10 – Hervorragend

Agapito

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 28. Jan. 2024
Hello Agapito,Thank you for taking the time to share your feedback with us. We appreciate your patronage and are sorry to hear about your experience. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience you encountered during your stay. We value your input and will use it to improve our services. Please reach out to the management team directly for any further assistance regarding your concerns.