Am Strand, weißer Sandstrand

Bewertungen von Country Country

3 out of 5
Country Country
Norman Manley Blvd, Negril, Westmoreland

Bewertungen

8,8

Hervorragend

433 von insgesamt 741 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
210 von insgesamt 741 Gästebewertungen haben eine Bewertung von 8 - Gut" "
50 von insgesamt 741 Gästebewertungen haben eine Bewertung von 6 - Okay" "
28 von insgesamt 741 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
20 von insgesamt 741 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Dahlia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Embedded in lush vegetation. Friendly and helpful staff. Will certainly return.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kimberley, Manager on Duty am 6. Mai 2024
Hi Dahlia, Thank you for your feedback! We're delighted to hear that you found our property nestled within lush vegetation and that our staff contributed to your enjoyable stay. Providing a friendly and helpful experience is at the core of what we do, and we're thrilled that it made a positive impression on you. Thank you for your kind words, and we can't wait to welcome you back for another memorable stay in the future!Best,

10/10 – Hervorragend

Marvin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice huts between the palms with a unique atmosphere. Part of the seven mile beach with own security and modern chairs with umbrellas. They also give out air matresses for free. Great breakfast as well with beautiful sundowns. Definitely recommended.
Aufenthalt von 2 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 26. März 2024
Hi Marvin, Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and appreciated the unique atmosphere, being nestled among the palms. Ensuring our guests feel safe and comfortable is among our top priorities, which is why we provide our own security and amenities like chairs with umbrellas. We're glad you enjoyed great breakfasts and the breathtaking sunsets over the seven-mile beach certainly add to the charm of our location. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable experience!Best,

10/10 – Hervorragend

Alexandra

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Kimberley, Manager on duty am 30. Nov. 2023
Hi Alexandra, Thank you for your feedback! We are glad your stay was 5 stars, we were happy to have you, and are looking forward to your next stay!

8/10 – Gut

Thomas

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Zimmer direkt am Strand
Aufenthalt von 5 Nächten im März 2023
Antwort von Nadine, Hotel Manager am 6. Apr. 2023
Hello Thomas,Thank you for staying with us. It was a please hosting you and we look forward to welcoming you back.Warm Regards

10/10 – Hervorragend

Susanna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Traumhaftes Resort mit Cottages am schönen Strand.
Wunderschönes Resort mit authentischen Cottages in einem ruhigen, tropischen Garten und am herrlichen Strand von Negril gelegen. Gutes Frühstück im Freien mit Wahlmöglichkeiten; gutes Restaurant und lebendige, gut bestückte Bar. Herzliche Mitarbeiter, guter Pool.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Nadine, Hotel Manager am 7. Feb. 2023
Hello Susanna,Thank you for your wonderful review of our resort. It was our pleasure hosting you and we look forward to welcoming you back.Warm Regards

8/10 – Gut

Torsten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2022

8/10 – Gut

Lorenzo

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2022

6/10 – Okay

Jannik

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im Januar 2022

8/10 – Gut

Timo

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Eine schöne Anlage mit karibischen Flair Toller Strand Zimmer und Bad waren auch gut - Das Frühstück war nicht gut. Die Tische und Stühle waren verschmutzt. Lange Wartezeiten. Geschmacklich und optisch total lieblos. - abgesehen von der Rezeption wirkte das Personal (Bar, Frühstück, Strand, Reinigung) unmotiviert und leider auch unfreundlich - die überteuerte Pizza von der Bar war nahezu ungenießbar - das Jerk Chicken, welches wir abends bestellt haben, war so trocken, dass es sicherlich bereits für das Mittagessen gegrillt worden war Insbesondere das Personal versprühte keinerlei jamaikanische Lebensfreude, was unseren Aufenthalt getrübt hat. Das ist sicherlich auch auf COVID zurückzuführen. Aber auch, wenn die Unterkunft nicht so voll ist, sollte sich um die Gäste, die trotzdem gekommen sind, entsprechend gekümmert werden.
Aufenthalt von 3 Nächten im September 2021

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 5 Nächten im Juli 2019

10/10 – Hervorragend

David

Nur zu empfehlen, karibisches Ambiente liebes Personal schöne Anlage
Aufenthalt von 10 Nächten im November 2018
Antwort von Gabi am 4. Dez. 2018
Hi David, Thank you very much for staying at Country Country. We appreciate you sharing your comment and hope to have you back with us in the near future. Warm regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 11 Nächten im Oktober 2018

8/10 – Gut

Sanni

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Süßes Hotel direkt am Strand
Wir haben unserem Aufenthalt sehr genossen. Das Zimmer war super, wir hatten ein riesen Bett, ein geräumiges Badezimmer, einen safe, einen Kühlschrank usw. Am Strand gibt es genügend Liegestühle mit gemütlichen Auflagen und Schirmen. Die Strand Handtücher sind inclusive und jeden Tag frisch erhältlich. Der Strand liegt direkt am seven mile beach wodurch wahnsinnig viele Hussler unterwegs sind, die einem STÄNDIG etwas andrehen wollen. Meist komplett Betrug, also hier gut aufpassen. Wenn ihr Trips plant fragt unbedingt die Leute im Hotel, insbesondere der Security Thomas, der am Strand aufpasst das die Verkäufer nicht zu nahe kommen, kennt sich super aus! Das Meerwasser ist klar, wir fanden nur die schwimmfläche etwas klein.. Man kann bei den Boyen noch stehen.
Aufenthalt von 4 Nächten im September 2018
Antwort von Gabi am 22. Sept. 2018
Hallo Sanni, Vielen lieben Dank, dass ihr Country Country fuere Euren Urlaub gewaehlt habt. Wir freuen uns, dass Euch das Hotel und Euer Urlaub gefallen hat und hoffen, Euch vielleicht bald schon einmal wieder bei uns begruessen zu duerfen. Viele liebe Gruesse,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Kleine, nette Anlage direkt am Strand
Sehr nette und kleine übersichtliche Anlage. Das ist uns gleich positiv aufgefallen. Es gibt auch riesige unpersönliche Hotelkomplexe in Negril. Das wäre nicht unser Ding gewesen. Wir haben sehr schöne Zimmer bekommen. Die Nummer 514 direkt am Strand in der 1. Etage. Kompletter Blick über das Meer. Und das Zimmer 520. Komplett neu saniert, direkt am Pool. Das Zimmer 514 könnte mal ein neues Bad vertragen. Positiv war: nette kleine Strandbar, Leute aus aller Welt, schöner Strand mit Liegen und Schirmen, nettes Personal, guter Zimmerservice, sauber, schöner Pool. Nicht so dolle war das Frühstück. Das viel etwas knapp bemessen aus. Die sonstige Speisekarte war eher langweilig. Burger etc. kann man auch Zuhause essen. Wir empfehlen auf jeden Fall "Alfreds Ocean Palace". Super jamaikanisches Essen direkt am Strand. Ca. 20 Minuten zu Fuß von Country Country entfernt. Einfach links den Strand runterlaufen. Jetzt kommt leider noch etwas was gar nicht ging. Der Partylärm nachts von der Partyhütte "Margaritha Ville" nebenan. Vor allem am Wochenende. Der Bass hat einen fast aus dem Bett geworfen. Die Party am nächsten Tag auf der anderen Seite der Anlage hat einem den Rest gegeben. Der Irrsinn ging bis 3.00 Uhr morgens. Völlig unverständlich, dass die Hotelleitung hier nicht eingegriffen hat. Für junge Leute vielleicht genau das richtige. Uns als Familie und einige andere Gäste hat es nur genervt ...
Aufenthalt von 7 Nächten im Juli 2018
Antwort von Gabi am 30. Juli 2018
Hallo, Vielen lieben Dank, dass Sie Country Country fuer Ihren Urlaub gewaehlt haben. Wir bedanken uns auch fuer Ihr hilfreiches Feedback und hoffen, Sie bald schon einmal wieder bei uns begruessen zu duerfen. Viele liebe Gruesse,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Mai 2018
Antwort von Sales am 19. Juni 2018
Thank you.

6/10 – Okay

Fab, Deutschland

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Ok aber nicht Gut
Hotelanlage ist sehr schön und direkt am Strand gelegen. Zimmer sind schön eingerichtet. Personal ist leider meist genervt und unfreundlich, besonders die Dame an der Bar. Trinkgeld wird gefordert... Essenskarte sehr klein und einseitig. Essen ist allerdings sehr gut und lecker.
Aufenthalt von 3 Nächten im März 2018
Antwort von Gabi am 9. Apr. 2018
Hi there, Thank you very much for staying with us. We do appreciate you taking the time and posting your comments. We certainly will look into the issues you have mentioned and ensure to work on improving in these areas. Hopefully you will be back with us in the near future. Thank you very much again. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Charmantes Hotel am Strand
Sehr charmantes kleines Hotel, das weit über das hinaus geht, was man bei 2 Sternen an sich erwarten würde. Insbesondere war unser Zimmer sehr schön und sehr gut ausgestattet. Empfehlenswert ist, nach einem Zimmer in Strandnähe zu fragen (Premiumzimmer!). Der Strand ist traumhaft schön. Man kann problemlos auch abends barfuß am Strand entlang Abendessen gehen. Es gibt viele sehr nette Restaurants in der Nähe. Es ist ratsam ein Spray gegen Mücken mitzunehmen (Antibrumm, Nobite), aber die Mücken waren viel weniger schlimm als wir befürchtet hatten. Das Hotel hat Mückenstecker für die Zimmer. Da der Flughafentransfer (wenn man nicht pauschal bucht) nicht ganz billig ist, würden wir zu einem Mietwagen raten, da es Spaß macht auch die Umgebung zu erkunden.
Aufenthalt von 9 Nächten im Oktober 2017
Antwort von Gabi am 14. Nov. 2017
Hallo, wir bedanken uns ganz herzlich bei Ihnen, dass Sie das Country Country als ihr Urlaubshotel gewaehlt haben. Auch freuen wir uns ueber Ihren Kommentar und hoffen, Sie vielleicht bald einmal wieder bei uns begruessen zu duerfen. Liebe Gruesse,

8/10 – Gut

Nico, Nuremberga Germany

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Typical Tropic Hotel near by the beautiful sea.
Am Abend den Sonnenuntergang genießen, 8 Tage ohne Schuhe laufen, Frühstücken am Strand, die lästigen Strandboys abwimmeln:-( und das warme tropische Klima genießen. Am Sonntag einen Ausflug in die Kirche und den Gospelgesang zuhören ein Patty am Strand dazu eine Kokosnuss leeren..... Am Abend mit dem Pfeifen der Baumfrosche und der Grillen einschlafen und den warmen feuchten Morgen begrüßen....wir haben es sehr genossen:-)
Aufenthalt von 9 Nächten im August 2017
Antwort von Gabi am 24. Sept. 2017
Hi Nico, Vielen lieben Dank fuer Ihren Kommentar. Wir freuen uns, dass es Ihnen im Country Country gefallen hat und hoffen, Sie vielleicht bald einmal wieder dort begruessen zu duerfen. Viele liebe Gruesse,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Schöne Anlage direkt am Strand
Die Anlage besteht aus mehreren verschiedenen Bungalows. Die Anlage ist sehr schön mit vielen verschiedenen Pflanzen angelegt. Von den Bungalows bis zum 7 Miles Beach sind es nur ein paar Schritte. Das Hotel hat einen eigenen Abschnitt am Strand. Die Zimmer waren sehr sauber. Die Begrüßung beim Ankommen war sehr freundlich. Leider waren das Frühstück und das Essen sowie die Bedienungen nicht das Beste was wir auf unserer Reise auf Jamaika hatten.
Aufenthalt von 7 Nächten im Mai 2017

10/10 – Hervorragend

Christoph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ruhiges Hotel in karibischem Stil
Direkter Zugang zum Strand durch wunderbare vegetation

8/10 – Gut

Jochen, Graz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Herrlich Paradiesisch ruhig
Sehr schöne 2 Tage Paradise beach seven mile beach. Schönes geräumiges zimmer sehr ruhig. Direkt am Strand plus gratis liegen und Sonnenschirm. Einfach herrlich

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sehr schönes kleines hotel. Alles entspannt und unaufdringlich.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Sehr schöne Lage am Strand
Ein sehr schöner Platz für diese Hotel nur wenige Meter bis zum Strand mit eigenen Restaurant und Bar. Gutes Frühstüch und gutes Lunch und Abendessen. Leider konnten die Mitarbeiter keine Cocktails mixen. Schnemckte nciht, die Haelfte wurde weggekippt.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Aldith

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kimberley, Manager on Duty am 14. Mai 2024
Hi Aldith, Thank you so much for taking the time to leave a 5-star review! We appreciate your support and are thrilled to hear that you had a positive experience with our service. If you ever have any specific feedback or suggestions in the future, feel free to reach out. We're here to ensure your continued satisfaction. Thanks again for choosing us!Best,

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Relaxing atmosphere. Beautiful beach, cozy cottages. Third there and will definitely be back. Helpful staff.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kimberley, Manager on Duty am 12. Mai 2024
Hi Scott,Thank you for taking the time to share your relaxing experience at our property. We're thrilled to hear that you've returned for your third stay and are already looking forward to the fourth!It is always our aim to provide a calming, cozy and beautiful atmosphere for our guests' comfort. This includes our Staff, we are happy to hear they were able to enhance your experience by being helpful. I will pass along your comment. Thank you again for choosing us, and we wish you safe travels and many more enjoyable adventures!Best,

10/10 – Hervorragend

shawn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Kimberley, Manager on Duty am 8. Mai 2024
Hi Shawn, Thank you so much for taking the time to leave a 5-star review! We appreciate your support and are thrilled to hear that you had a positive experience with our service. If you ever have any specific feedback or suggestions in the future, feel free to reach out. We're here to ensure your continued satisfaction. Thanks again for choosing us!Best ,

10/10 – Hervorragend

Rastko

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is amazing! Right at the beautiful beach of 7 Miles offer all comforts you need make you feeling like in a small jungle enjoying the peace of the sea, palms and birds singing..
Aufenthalt von 3 Nächten im April 2024
Antwort von Kimberley, Manager on Duty am 6. Mai 2024
Hi Rastko, Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our beachfront property. Our team works tirelessly to ensure that every guest feels right at home and experiences the tranquility of our natural surroundings. We're delighted that you enjoyed the comforts of our accommodations and the serenity of the beach, palm trees, and birdsong. Your feedback truly motivates us to continue providing exceptional hospitality. We hope to welcome you back for another unforgettable stay soon!Best,

10/10 – Hervorragend

Michaela, San Diego

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed our stay! Right on 7 mile beach. Staff was great. Accommodations roomy.
Aufenthalt von 3 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 5. Mai 2024
Hi Michaela, We're thrilled to hear that you had a fantastic stay with us! Being situated right on 7 Mile Beach, coupled with our spacious accommodations and exceptional staff, is indeed a winning combination. Thank you for your kind words, and we hope to have the pleasure of hosting you again in the future!Best,

10/10 – Hervorragend

BRETT S

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im April 2024
Antwort von Kimberley, Manager on Duty am 1. Mai 2024
Hi Brett s, Thank you for your outstanding rating and for choosing our property for your stay in Negril. We are thrilled to receive a perfect score from you and to know that you had such an exceptional experience with us.Your satisfaction is our ultimate goal, and we are delighted that we were able to meet and exceed your expectations during your time with us.Should you have any further feedback or if there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We are committed to continually improving our services to ensure that each guest has a memorable and flawless experience.Thank you once again for your glowing review. We can't wait to welcome you back for another fantastic stay in the future.Best,

8/10 – Gut

mai

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
location,room was nice
Aufenthalt von 3 Nächten im April 2024
Antwort von Kimberley, Manager on Duty am 1. Mai 2024
Hi Mai, Thank you for sharing your feedback with us following your recent stay at our property. We are pleased to hear that you found our location enjoyable and appreciated the comfort of your room.Ensuring our guests' satisfaction with both the location and the accommodations is a top priority for us, and we are delighted that we met your expectations in these regards.Should you have any further comments or suggestions about your stay, please do not hesitate to reach out to us. We value your feedback and are always eager to improve our services to better meet the needs of our guests.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best,

8/10 – Gut

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Kimberley, Manager on Duty am 1. Mai 2024
Hi Elizabeth, Thank you for taking the time to provide us with your rating following your recent stay at our property. We greatly appreciate your feedback and are pleased to see that you had an overall positive experience with us.While we are thrilled that you enjoyed your time at our resort, we also take your feedback seriously. If there are any specific areas where you feel we could improve and earn that extra star, please don't hesitate to let us know. Your insights are invaluable to us as we strive to continually enhance our services and amenities for our guests.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable experience.Best,

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is great except the food. The beach is beautiful!
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Kimberley, Manager on Duty am 1. Mai 2024
Hi Michelle, Thank you for sharing your feedback with us regarding your recent stay at our property. We are pleased to hear that you enjoyed the beautiful beach and found many aspects of your stay to be great.We are sorry to learn that the food did not meet your expectations during your time with us. Guest satisfaction is of utmost importance to us, and we regret any disappointment this may have caused. Rest assured, we will take your feedback seriously and will work diligently to address any areas for improvement in our culinary offerings.We sincerely appreciate your valuable input, as it helps us enhance the overall experience for our guests. Should you choose to visit us again in the future, we hope to have the opportunity to provide you with a more enjoyable dining experience.Thank you once again for choosing to stay with us. We look forward to the possibility of welcoming you back for another visit.Best,

10/10 – Hervorragend

Geetha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a lovely resort with green trees and bushes all around . We loved the clean beach and the dining/ restaurant area. There is is a wide and deep beach with white sands, that is not the case in many of the resorts on the five mile beach. We had a relaxing stay. I wish the bed and pillows better.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Kimberley, Manager on Duty am 26. Apr. 2024
Hi Geetha, Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the lush surroundings of our property, as well as the pristine beach and our dining facilities. Creating a serene and welcoming environment for our guests is always our top priority.We appreciate your feedback regarding the bed and pillows. Ensuring our guests have a comfortable and restful stay is paramount to us, and we apologize if we fell short of your expectations in this aspect. Please know that your comments have been noted, and we will certainly look into ways to enhance the comfort of our bedding to provide an even better experience for our future guests.Once again, thank you for choosing to stay with us, and we hope to welcome you back for another relaxing getaway in the near future!

4/10 – Schlecht

Gonzalo

Aufenthalt von 4 Nächten im April 2024
Antwort von Manager on Duty am 24. Apr. 2024
Thank you for your feedback Gonzalo -- this being your second review of the same stay due to you somehow making two reservations at the same hotel for the same dates on the same booking platform -- and then forgetting to cancel one. We understand how embarrassing and frustrating this can be -- especially when you make the reservations via a Third Party -- and they have Policies that forbid Cancellation on the day of travel. Travelers often ask what is the difference between making a reservation directly to the Hotel versus a Third Party Online Travel Company -- and this would be a great example of the difference. Had you reserved directly to the Hotel we would have easily been able to fix this situation for you right away and without any extra cost to you. We are sorry you had to learn this lesson in this manner and we hope in the future you will consider making reservations directly. Thank you again for airing your plight -- twice actually since you made two identical reservations and thus two identical reviews -- so that other Travelers may avoid making this same mistake in the future. All the best for 2024 and we wish you better success in your future Hotel Reservations!Sincerely,The Country Country Team

4/10 – Schlecht

Gonzalo

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
En el hotel habia pedido una reservacion por expedia y la misma habia sido rechazada, lo cual inmediatamente realice nuevamente la reserva la cual fue aceptada. Cuando llegue al hotel me cobraron una noche extra, ya que me dijeron que se perdieron de alquilar una noche por mi reservacion rechazada. Lo cual lo senti muy injusto. Alquilo en otras plataformas y nunca me habia pasado. La cuestion sea culpa de expedia o de country country la plata la tuve que poner yo...
Aufenthalt von 4 Nächten im April 2024
Antwort von Kimberley, Manager on Duty am 23. Apr. 2024
Hi Gonzalo, Thank you for taking the time to share your experience with us. We genuinely apologize for any inconvenience you encountered during your recent stay with us.We understand that experiencing difficulties with reservations can be frustrating, especially when it results in unexpected charges. Please accept our sincere apologies for any confusion or frustration this may have caused.In situations where reservations made through third-party platforms encounter issues, such as rejection or delay, it is our honor to facilitate a seamless experience for our guests. We regret that this was not the case in your situation.While we strive to provide exceptional service to all our guests, we acknowledge that there may have been miscommunications in handling your reservation. Rest assured, we will investigate this matter further to identify any areas where improvements can be made to prevent similar incidents in the future.Please know that your feedback is invaluable to us, as it allows us to continually improve the quality of service we provide. We hope to have the opportunity to welcome you back in the future and demonstrate our commitment to delivering a flawless guest experience.Once again, we apologize for any inconvenience you experienced and appreciate your understanding.Best,

10/10 – Hervorragend

Vicki

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the staff
Aufenthalt von 6 Nächten im April 2024
Antwort von Kimberley, Manager on Duty am 18. Apr. 2024
Hi Vicki, Thank you for taking the time to provide us with your awesome feedback. We're delighted to hear that you had a wonderful experience with our staff! Providing exceptional service is our top priority, and we're thrilled that our team made your stay even more enjoyable. We'll be sure to pass along your kind words to them. Looking forward to seeing you again soon!Best,

8/10 – Gut

Sherene

Aufenthalt von 2 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 14. Apr. 2024
Hi Sherene, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay overall.We are constantly striving to enhance our guests' experiences, and your valuable feedback serves as an important tool in this process.If there are any specific areas where we can improve to earn that extra star in the future, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay next time. Safe travels!Best,

6/10 – Okay

Samantha

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Kimberley, Manager on Duty am 13. Apr. 2024
Hi Samantha, Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve our services.We're glad to hear that you chose to stay with us, and we regret that your experience did not meet your expectations fully. Your satisfaction is important to us, and we would like to address any concerns you may have had during your stay.Please feel free to reach out to our management team directly so that we can further discuss your feedback and work towards resolving any issues you encountered.We appreciate your patronage and hope to have the opportunity to welcome you back in the future for an improved experience.Best,

10/10 – Hervorragend

Joanne, Ottawa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here many times. Conveniently located across the street from HiLo grocery store and two restauarants. Within walking distance to many other restaurants. Staff always friendly. Service with a smile
Aufenthalt von 2 Nächten im April 2024
Antwort von Kimberley, Manager on Duty am 10. Apr. 2024
Hi Joanne, Thank you for sharing your positive experiences with us! We're thrilled to hear that you've chosen to stay with us multiple times and that our location has been convenient for you. Our team takes great pride in providing friendly service with a smile, and it's wonderful to know that you've consistently experienced that during your visits. We appreciate your continued support and look forward to welcoming you back again soon!Best,

10/10 – Hervorragend

Randy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay at Country Country. The staff outside of the front desk are awesome. One of the best beaches in the area with nice loungers and shade if you want it. The rooms are pleasant and the bathroom was very nice. This is a solid three star resort. The pillows are awful. Bar prices are high but plenty of options to get less expensive drinks near by.
Aufenthalt von 8 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 5. Apr. 2024
Hi Randy, Thank you for taking the time to share your feedback on your recent stay at Country Country. We're thrilled to hear that you enjoyed your overall experience with us, especially highlighting our attentive staff, beautiful beach, comfortable rooms, and pleasant bathrooms. We apologize for any inconvenience you experienced with the pillows not meeting your expectations. Your feedback regarding this will be taken into consideration for future improvements. Regarding the bar prices, we appreciate your honesty. We understand the importance of offering competitive pricing and will review our pricing structure to ensure our guests receive good value for their money.We're happy that you found alternative options for drinks nearby, and we hope this didn't detract too much from your enjoyment of our facilities.Thank you once again for choosing Country Country for your stay. We look forward to welcoming you back in the future and providing you with an even better experience. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Best,

8/10 – Gut

Julie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a beautiful, quaint resort. The staff were all very friendly and we made some good friends there. The cottage we stayed in was just fine for the time we were there. The breakfast was good, especially the banana pancakes and we always had a new coffee packet in our room for the early morning. We enjoyed dinner there as well as at another restaurant down the beach. We are looking forward to another trip there soon!
Aufenthalt von 7 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 3. Apr. 2024
Hi Julie, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel beautiful and quaint, and It's wonderful to know that our staff contributed to making your stay memorable and that you even made some new friends during your visit.We're glad you enjoyed your cottage accommodations and found them suitable for your needs. Our team takes pride in providing comfortable and welcoming spaces for our guests.It's fantastic to hear that you indulged in our breakfast offerings, especially the banana pancakes! We're thrilled that our morning coffee provision added a little extra comfort to your stay.We're also pleased to know that you explored dining options both at our resort and in the surrounding area. There's certainly no shortage of culinary delights to discover along the beach.Thank you again for choosing to stay with us, and we can't wait to welcome you back for another trip soon! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels until we meet again!

8/10 – Gut

VIVIENNE

Gut: Ausstattung
The location is great. I was concerned that it would be too clise to Margaretaville and be too loud. It wasn't. The grounds are lovely. Linens could do with a refresh, especially the pillows!! Restraurant was a bit pricy...$10 USD for a side salad. Otherwise, it was a glorious stay. Would definitely come back!!
Aufenthalt von 6 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 3. Apr. 2024
Hi Vivienne, We're thrilled to hear that you enjoyed our location and that it exceeded your expectations, especially regarding noise levels near Margaritaville. Our team works hard to ensure our guests have a peaceful and enjoyable stay, so we're delighted that you found the grounds lovely and serene.Thank you for your feedback regarding the linens, particularly the pillows. We take all guest comments seriously, and we'll certainly look into refreshing our linens to ensure the highest level of comfort for future guests.Regarding the restaurant pricing, we appreciate your input. We strive to offer a dining experience that reflects the quality and ambiance of our resort, and we take your feedback into account as we continue to refine our offerings.We're thrilled to hear that despite these minor concerns, you had a glorious stay with us and that you're considering returning. We can't wait to welcome you back for another wonderful experience! If there's anything specific you'd like us to address for your next visit, please don't hesitate to reach out. Until then, safe travels, and we look forward to hosting you again soon!Best,

8/10 – Gut

Renee

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The grounds were gorgeous! The beach space was a nice amount of space without feeling crowded. The breakfasts were good along with coffee. Filled up my water jug at bar with ice and tap water everyday, bartenders pleasant. Wait staff good. Grounds were kept swept each day, cleaning was done daily for room. Beach towels were provided, less packing required. Overall experience was pleasant with no complaints.
Aufenthalt von 9 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 2. Apr. 2024
Hi Renee, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed our beautiful grounds and beach space, as well as the breakfasts and coffee. It's fantastic to know that our bartenders and wait staff contributed to making your stay enjoyable, and we'll be sure to pass along your kind words to them. We're committed to maintaining a clean and comfortable environment for our guests, so we're pleased to hear that you found the grounds and rooms well-kept and that the daily cleaning met your expectations. Providing beach towels is just one of the ways we aim to make your stay more convenient, and we're glad you found it helpful.We truly appreciate your feedback and hope to welcome you back for another pleasant experience in the future. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know. Safe travels!Best,

10/10 – Hervorragend

DEONNA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well maintained cottage beachfront resort. I plan on returning.
Aufenthalt von 2 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 2. Apr. 2024
Hi Deonna, We're thrilled to hear that you enjoyed your stay at our Hotel and that you're already planning on returning! Thank you for the wonderful feedback about our cottages and the overall resort experience. We can't wait to welcome you back for another fantastic stay. If there's anything we can do to make your next visit even more memorable, please feel free to reach out. Until then, safe travels, and we look forward to hosting you again soon!Best,

6/10 – Okay

Kimberly

Wherever I had a question , nobody had an answer. I thought breakfast was included, but was not. I left early to go next door to the Treehouse.
Aufenthalt von 3 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 29. März 2024
Hi Kimberly, Thank you for sharing your feedback with us. We regret to hear about the inconvenience you experienced during your stay. Providing exceptional service and clear communication is paramount to us, and we apologize for any confusion regarding the breakfast which is an inclusion to your booking.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.Best,

10/10 – Hervorragend

Tiffany Marie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From check in to check out, another wonderful stay! The staff is amazing! Friendly, smiling faces offering a comfortable stay! There is a new manager since our last stay as well as some new and some familiar faces…all of them were absolutely wonderful! We really had an amazing vacation!
Aufenthalt von 10 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 24. März 2024
Hi Tiffany, Thank you so much for taking the time to share your fantastic experience with us! We are thrilled to hear that your stay from check-in to check-out was wonderful and that our staff, both new and familiar faces, made your vacation amazing.Your kind words about our team's friendliness and dedication to providing a comfortable stay mean the world to us. We will be sure to pass along your compliments to our staff, including our new managers, as they will be delighted to hear that they contributed to making your stay memorable.It's always a pleasure to welcome back returning guests like yourself, and we are grateful for your continued support and loyalty. We look forward to the opportunity to host you again in the future and provide you with another exceptional experience. Until then, safe travels and warm regards from all of us here at Country Country!Best,

10/10 – Hervorragend

Carol Jean, Brooklyn Center

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice quiet property. Full grocery store is across the street. Plenty of lounge chairs and beach area. Everyone from the office, maids, security, servers, gardener, they are all so welcoming. Excellent staff. Very good food had breakfast and dinners there. Property is in a fantastic location. Walking distance to everything you need. You can walk and have breakfast lunch or dinner at all the other hotels to expand your travel experience. Plenty of activities and tours available. Thank you Country Country.
Aufenthalt von 7 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 23. März 2024
Hi Carol Jean, Thank you so much for sharing your wonderful experience at Country Country! We're thrilled to hear that you enjoyed the tranquility of our property and found our staff to be welcoming and excellent in their service. It's fantastic to know that you appreciated the convenience of having a grocery store nearby and enjoyed the delicious meals offered at our restaurant. We're delighted that our location allowed you to fully immerse yourself in the local experience. Your kind words mean a lot to us, and we can't wait to welcome you back for another memorable stay at Country Country!Best,

10/10 – Hervorragend

Mike

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome atmosphere, couple of times to the property. I would suggest restaurant menu given a changeover and lower bar prices. Most guests would leave property and drink or buy drinks at local grocery
Aufenthalt von 6 Nächten im März 2024
Antwort von Kimberley, Manager on Duty am 19. März 2024
Hi Mike, Thank you for taking the time to share your feedback with us. We're delighted to hear that you've enjoyed the atmosphere during your visits to our property. Your suggestions regarding the restaurant menu and bar prices are valuable to us, and we'll definitely take them into consideration as we strive to enhance the overall guest experience. We always aim to provide excellent service and offerings that meet the expectations of our guests. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay.Best,

10/10 – Hervorragend

stacia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Kimberley, Manager on Duty am 19. März 2024
Hi Stacia, Thank you for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you rate your trip 5 of 5! If there are any suggestions on things that could be done to make your future stays even better, please feel free to reach out and let us know! Best,