Buongiorno Stefanie!Thanks a lot for your comment! We are very happy you enjoyed your last stay with us and loved our magnificent view!We will be more than happy to see you again as soon as possibile!Guest Service Representative

Dear Helmut,Thank you so much for choosing to stay with us at royal Contnental Hotel and for taking the time to leave your beautiful review. We are so pleased to hear you had a lovely time with us – We very much hope to welcome you back again one day.Warm Regards

Dear Erika,Thank you! It brings us great pride to hear your positive feedback. We look forward the opportunity to welcome you back soon.Warm regard

Dear Jovita,Thank you very much for sharing your positive opinion about your experience at the Royal Continental Hotel. Your satisfaction is our pride and we are delighted to know that we contributed to making your stay memorable. We look forward to welcoming you again in the near future!Best regards,

Dear Ylenia,Thank You so much for the time you took to share your experience with us.We are delighted that you had such a fantastic stay and we look forward to welcome you back soon!Warm regards,

Dear Timo,Thank you for taking your time to share your personal comment for your recent visit at the Royal Continental Hotel in Naples.We are glad you loved our great view but we are are sorry to learn that your stay was not up to your expectations, please accept our apologies.We hope that our staff assistance was appreciated and we wanted to assure you that your comments have been shared with the whole staff in order to mantain, improve and exceed our levels of quality and service.Looking forward to welcome you in the nearest future,Best Regards,

Dear Igor,Thank you very much!It was an honor to have you as our esteemed guest, and we look forward to your next visit with pleasure.Warm regards and see you soon!

Dear Silke,thank you so much for choosing to stay with us at royal Continental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time with us – We very much hope to welcome you back again one day.Sincerely,

Gentile Pasquale,Grazie per aver scelto il nostro Hotel per il Suo soggiorno a Napoli, e per aver dedicato il Suo tempo per condividere dei commenti sulla Sua esperienza al Royal Continental Hotel. Siamo felici di leggere i suoi commenti positivi circa la posizione ma al contempo siamo dispiaciuti di leggere il suo scarso apprezzamento per le camere e le dotazioni, in linea con gli standard, che seppur continuamente ristrutturate e mantenute, lasciano trasparire la valenza storica ed architettonica dell'elegante edificio che ospita la nostra struttura. Sperando di accoglierla presto nuovamente un altre delle nostre confortevoli camere,Cordiali Saluti,

Dear Rebecca,Thank you for your review. We are glad you enjoyed the lovely room, spectacular views, and perfect location.We lookforward to welcome you soon back again and offer you our undivided service!Guest Service Representative

Dear Malar,Thank you for taking the time to share your feedback with us. Our team strives to provide excellent service and we regret to hear that we fell short of meeting your expectations.Rest assured, that though the multiple actions to ensure you a had a comfortable stay were taken - such as room moves and support - your comments were propmtly addressed to avoid them occurring in the future. Regarding breakfast, we maintain a served buffet in compliance with health regulations and for everybody sake, replenishments and extras are always available, which may incur an additional charge like cooked to order request and room service. Looking forward to welcoming you once again in the future to offer our true level of hospitality, please do not hesitate to us directly for further assistance.Warm regards,Guest Service Representative

Gentile Ettoe,Grazie per la tua recensione positiva! Siamo contenti che tu abbia apprezzato la nostra vista mare stupenda e ci auguriamo di averti ancora con noi presto. Buona giornata!Guest Service Representative

Gentile Danilo,Grazie mille per la Sua meravigliosa recensione! Siamo felici che abbia apprezzato la Sua esperienza a Napoli con Noi!Non vediamo l'ora di riaccoglierla.A prestoGuest Service Representative

Dear Shannon,Thank you for taking your time to share your feedback regarding your recent stay at our property. We are pleased to hear that you enjoyed our beautiful location on Naples' waterfront. We take such feedback seriously, yet upon review, no specific records of inconveniences were reported during your stay. Nevertheless, we truly regret any uncomfortable perception you experienced. We are always committed to providing genuine and caring service to all our guests and rest assured that we will keep on striving to ensure that our service standards are not only met but exceeded. We hope to have the opportunity to welcome you back and demonstrate our dedication to excellent service.Warm regards,Guest Service representative

Dear Karen,Thank you for your positive review! We're glad to hear that you enjoyed our beautiful location and nearby attractions. We hope to welcome you back again soon!Guest Service representative

Dear Ian,Thank you so much for your review and for choosing to stay with us. We are delighted to hear that you enjoyed the fantastic views over the bay and the gulf of Naples. We appreciate all your concerns, and we apologize that we were unable to meet and exceed your expectations, we do hope you had the chance to mention it all to the staff on-site that would have gladly assisted you.We hope to have the pleasure of welcoming you back for another memorable stay.Sincerely,Guest Service Representative