Hallo Caroline, wir freuen uns, dass Sie sich bei uns wohl gefühlt haben, es war eine Freude, Sie in unserer Struktur zu empfangen, wir hoffen, Sie wiederzusehen.Freundliche Grüße

Thanks for the review. Hope to see you again in Naples!

Good mornign dear guest, Thank you for bringing to our knowledge the mistake you had. We are truly sorry for what happened and for not finding the cleanliness that all our customers expect to find. Even if it happened occasionally, we will take the situation in hand by checking every detail better. Please contact us at info@palazzosettembrini49.it if you would like to tell us about it.

Thank you for your words! Hope to have you here again soon!

Thanks for the nice review. Sometimes the details make the difference,so, thank you for appreciating everything.

Thank you so much for your positive feedback. We are happy you enjoyed your stay and we are looking forward to having you back! Kind Regards!

Thanks for the great review, we are glad you stayed well in the apartment, we will fix the issue you wre talking as soon as possible, thanks for the feedback.Kind regard

thanks for the good review, we are glad you founded comfortable the apartment, hope to see you again.Kind Regard

hi Anthony thanks for the great feedback, hope to see you again.Kind regard

Hi Rita we're sorry to here your problem with the shower, you could have contacted us and we would have done our best to fix the trouble. We hope to see you again.Kind regard

Dear Audre, i'm sorry to hear that you didn't felt comfortable with us, but as we told you in the check-in you can always contact us for any problem. We are sorry for the showerhead as we needed to fix before the arrival but the plumber that was supposed to do it had a delay in the process, as for the road, Napoli is a really ancient city and so some of the road, we offered a transfer service and just outside the station there's a lot of taxi to rely on. Sorry we didn't let you arrive our disponibility.kind regard

hi Marangely, we're sorry you didn't felt comfortable in our structure, the area is noisy in the morning but almost never noisy in the evening or night, Napoli is a big city and it's impossible to pretend silence in the main hour of the day, as for the area i don't understand why you say that is dangerous, our double entrance is for safety and to make our guest comfortable (and i've never heard no one complain for too much safety).For the terrace we informed you that there was an error in the expedia page that has been resolved just when you mentioned us, and for the room it's not true that anybody can come in, as almost any structure has a room service where cleaner has acces to your room, wich we do not provide, but we do provide a routine check of essentials in every room and you can understand it's just that as nothing was moved or missing in your room.I really suggest you to visit other structure in Napoli if you happen to come back as you didn't realize our disponibility and potential in the zone.kind regards

Thanks for the great review, we are glad that you felt comfortable we hope we can see you again

thanks for the review, we're glad you enjoyed your time here

grazie mille a presto siamo sodisfatti di aver reso il vostro soggiorno confortevole

felici di avervireso il vostro soggiorno confortevole a prestolo staff

Dear Stephen , we are glad you enjoy Palazzo Settembrini 49

viel bedankt

grazie mille arrivederci presto

molte grazie per i complimenti spero siate stati bene presso di noi, cordiali saluti

고마워요 곧 봐요

Gentile Bianca,di telecomandi ne può trovare due per ogni appartamento ed i set di asciugamani sono composti da asciugamano bidet, viso e doccia. Ogni check-in è preceduto da un controllo meticoloso della dotazione, ergo siamo sicuri che non le mancasse nulla, se invece intende il ricambio, nonostante non sia un servizio da noi offerto gratuitamente, le abbiamo omaggiato un ricambio. La cucina è dotata semplicemente di un torcione, ma ad ogni check-in ci assicuriamo di informare l'ospite che per qualsiasi necessità può passare in ufficio o contattarci tramite il numero WhatsApp. Le docce hanno misura standard europea, con erogazione verticale ed orizzontale. Ci può contattare privatamente per poterci esporre meglio il problema avuto con la doccia così da poter rimediare qualora ci fosse realmente un problema.Speriamo che vi siate goduti la nostra fantastica Città.Cordiali salutiAlessandro

Gentile Nives,cioè che ha chiesto è presente in uno dei cassetti della cucina, abbiamo riverificato in seguito alla sua segnalazione, ed abbiamo trovato le forbici ed altri coltelli, per carne, pane e frutta. La invitiamo a contattarci qualora dovesse mancare qualcosa, saremo lieti di assisterla.Cordiali saluti

Nives, grazie per l'ottima recensione! Siamo felici che la tua esperienza sia stata positiva e non vediamo l'ora di rivederti. Fino ad allora, siamo qui se ha bisogno di qualcosa.

Grazie per la tua recensione, Ruben! Lavoriamo sodo per soddisfare aspettative come le tue e ci rallegra sapere che la nostra dedizione porta a buoni risultati. Torni a trovarci presto!

Dear guest, we would like to point out that the area in which we are located is very safe as it is beyond the city centre and is a neighbourhood full of families. We hope that you have nevertheless thoroughly enjoyed your stay.

Dear Customer,We are very grateful for the time you took to leave this positive review. We are happy to know that you are satisfied with our service and that your experience with us was positive. Your feedback is very important to us and helps us to continuously improve our services.Thank you again for choosing our company. We look forward to serving you again in the future.Kind regards

Dear Customer,We are very grateful for the time you took to leave this positive review. We are happy to know that you are satisfied with our service and that your experience with us was positive. Your feedback is very important to us and helps us to continuously improve our services.Thank you again for choosing our company. We look forward to serving you again in the future.Kind regards

Dear Customer,We are very grateful for the time you took to leave this positive review. We are happy to know that you are satisfied with our service and that your experience with us was positive. Your feedback is very important to us and helps us to continuously improve our services.Thank you again for choosing us. We look forward to serving you again in the future.Kind regards

Dear Customer,We are very grateful for the time you took to leave this positive review. We are happy to know that you are satisfied with our service and that your experience with us was positive. Your feedback is very important to us and helps us to continuously improve our services.Thank you again for choosing us. We look forward to serving you again in the future.Kind regards

Dear Customer,We are very grateful for the time you took to leave this positive review. We are happy to know that you are satisfied with our service and that your experience with us was positive. Your feedback is very important to us and helps us to continuously improve our services.Thank you again for choosing us. We look forward to serving you again in the future.Kind regards

Dear Customer,We are very grateful for the time you took to leave this positive review. We are happy to know that you are satisfied with our service and that your experience with us was positive. Your feedback is very important to us and helps us to continuously improve our services.Thank you again for choosing us. We look forward to serving you again in the future.Kind regards

Dear Customer,We are very grateful for the time you took to leave this positive review. We are happy to know that you are satisfied with our service and that your experience with us was positive. Your feedback is very important to us and helps us to continuously improve our services.Thank you again for choosing us. We look forward to serving you again in the future.Kind regards

Dear Ann,it was a great pleasure to meet you.We hope to see you again!

Dear Laurence,thank you so much for choosing us and for your review!

Dear Richard,thank you for your precious consideration.We really hope to see you again soon.

Dear Aidan,As we always do, we mention to all our guests that can pass by the reception or send us a message for whatever need or information. There are 2 metros very close to our building. about 3 minutes by foot.Thank You so much for choosing us and for the review

Thank You for the time spent in Palazzo Settembrini and for your review.We hope to see You again soon!

Thank you so much for your kindness. It was a pleasure!

Thank you so much for everything. Hope to see You again!

Cara Laura, la ringraziamo per averci preferito e per la recensione.Speriamo di vederla presto!

Dear Kat,thank you for choosing us and for the review.

Dear Nicole,thank you so much for choosing us and for your review!

Dear Paulo.thank you so much for choosing us and for your review!

Dear Edine,thank you for your review.We are so sorry if You didn't enjoy the city. Napoli has an unlimited historical and cultural heritage. We hope to see you again to give a second chance to the city!

Dear Nithin thank you so much for your review. It's been a pleasure to guest you. We hope to see you again soon!