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Bewertungen von It's Room

It's Room
Vico Figurari 2, Naples, NA

Bewertungen

9,4

Außergewöhnlich

60 von insgesamt 77 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
14 von insgesamt 77 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 77 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 77 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 77 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Astrid

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The stuff was very unfriendly, we didn't get the code for the door. He didn't pick up our phone call. We had to write an e-Mail and wait another 20 minutes 'till he arrived. At the end, when we already were back home he wanted the city tax (should check that in advance). He wanted more, than from ebookers was commended. Never agan!
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Francesco am 19. Okt. 2023
Dear guest,First of all, thank you for taking your time to review the property.But I believe that lies do not belong to us, our service is differentiated by quality and friendliness.Too bad we can't attach the conversations that took place.Guests must complete web check in before they can receive access codes to enter their room.And this is described in the confirmation email and the reminder email 7 days before arrival. If you don't read emails it's not our fault.Furthermore, there was an electricity outage upon your arrival (which was before the check-in time). I let you into your room first and personally took your bags up to the 4th floor because there was no electricity.You left without paying the tourist taxes, it was our negligence not to have communicated before leaving them in the room.But it is stated on your reservation that tourist taxes must be paid on site.However, the truth will always have its way.

10/10 – Hervorragend

Christian

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 10 Nächten im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2019
Antwort von Francesco am 18. Dez. 2019
Hi Anonymous, thank you so much for this review. Best Regards Francesco De Micco

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2019
Antwort von Francesco De Micco am 22. Nov. 2019
Ciao Anonimo, Grazie per aver recensito la nostra struttura. Un cordiale saluto. Francesco De Micco

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
tolle Unterkunft- schöne zentrale Lage, tolle Zimmer- würde ich jederzeit für ein Städtetrip nach Neapel empfehlen!
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Francesco am 7. Aug. 2019
Hi Anonymous, Thank you for Choosing It’s Room Naples and for this hearty review. It was a pleasure to welcome you at It’s Room and we hope to see you soon again. Regards Francesco De Micco

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im April 2019
Antwort von Francesco am 24. Apr. 2019
Dear guest. We thank you very much for your positive comment. The opinions of our guests are fundamental for us, as they help us to know your wishes and allow us to constantly improve the quality of our services. Best regards, Francesco De Micco.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Kommunikation, fantastische Lage. Zimmer sind neu und sehr sauber.
Aufenthalt von 3 Nächten im April 2019
Antwort von Francesco am 23. Apr. 2019
Dear guests, we are really pleased to read your comments. Thank you for your time and for all the nice words that are a valid stimulus to grow professionally. See you soon in Naples at It’s Room. See you soon, Francesco De Micco.

8/10 – Gut

Wolfgang

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Völlig zentrale Zimmer, modern und sauber.
Die Räume liegen völlig zentral in der Mitte der Altstadt in der Stimmungsvollen Gasse der Figurenschnitzer, dort, wo die Weihnachtskrippen verkauft werden. Toll, um zu Fuß zu bummeln. Nervtötend, wenn der Taxifahrer die Adresse nicht findet oder einen durch die vollgestopfte Gasse manövrieren will und man denkt, das geht doch gar nicht. Die Vorteile überwiegen aber und bei der Abfahrt sind wir einfach 5 Minuten zum nächsten Platz gelaufen und haben das Taxi dorthin bestellt. (Die App Mytaxi funktioniert seit kurzem auch in Napoli!) Das "Frühstück" ist eine Sparnummer: Ein Gutschein für 1 Gebäckstück und ein Getränk im nahegelegenen Cafe.
Aufenthalt von 3 Nächten im November 2018
Antwort von Francesco De Micco am 3. Mai 2019
Ciao Wolfgang, ci fa veramente piacere leggere i Vostri commenti. Grazie per il tempo dedicato e per tutte le belle parole che sono un valido stimolo a crescere professionalmente. Vi aspettiamo presto a Napoli presso It’s Room. Arrivederci a presto, Francesco De Micco.

10/10 – Hervorragend

sue

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay at your property. Property was clean, updated, a good value and in a terrific location. We appreciate that you worked with us on early baggage drop off. Our quick Naples stay was outstanding. Thank you.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room is in a very desirable location, clean and well taken care of. Nothing fancy but very good value for your money.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Colin, Ann Arbor

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice comfortable hotel. Great location for walking around town. We liked the keyless entry system.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Giulia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
posizione nel cuore di spaccanapoli, molto centrale e camera molto spaziosa e curata. soprattutto sono rimasta molto soddisfatta della gentilezza e disponibilità degli host, veramente carinissimi!
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Claudia

Aufenthalt von 4 Nächten im September 2023

10/10 – Hervorragend

Jodie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautifully done apartment! Very new and clean, great location!
Aufenthalt von 4 Nächten im August 2023

8/10 – Gut

Ioanna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im August 2023

10/10 – Hervorragend

Philip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really nice property, perfect location and very attentive hosts. Would definitely book again
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Lisa

Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Jean

Aufenthalt von 2 Nächten im Mai 2023

8/10 – Gut

Charles

Aufenthalt von 3 Nächten im April 2023

10/10 – Hervorragend

elisa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Benjamin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was perfect.
Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Rebecca

Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Matthäus

Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

Lars

Aufenthalt von 3 Nächten im Juli 2022

10/10 – Hervorragend

Jessica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An awesome experience that exceeded my expectations on so many levels. This hotel was a completely unique set up from staff interaction (remote but exceptionally attentive) to the actual layout of the hotel. The room itself was very spacious, impeccably clean and well decorated. It's definitely more than just a room someone has clearly put alot of thought into the design and guest experience. The location couldn't be better, located in the old section, close to lots of shops, restaurants and sites. Our only regret is that we didn't stay longer in Naples but hopefully will return and would most definitely stay here again. Thank you!
Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Carlo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tre giorni meravigliosi nel cuore di Napoli
Ottima posizione nel cuore di Napoli! Camere moderne e ben arredate, ambiente pulito. Massima disponibilità e tempestività da parte di Francesco ad ogni richiesta. Consigliatissimo!!
Aufenthalt von 3 Nächten im April 2022
Antwort von Francesco De Micco am 25. Mai 2022
E' sempre bello leggere recensioni di questa portata. E' stato davvero un piacere conoscerti e ospitarti qui. Speriamo di rivederti presto. Un abbraccio

10/10 – Hervorragend

glen

Aufenthalt von 6 Nächten im April 2022
Antwort von Francesco De Micco am 25. Mai 2022
Ciao Glen, grazie mille per la tua recensione, apprezziamo tanto il tuo tempo che ci hai dedicato. A presto, Cordialmente

10/10 – Hervorragend

han

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was a top notch place to stay around Naples, close by the port and train station. The nightlife around the hotel in which many restaurants were open was very nice. Hotel decor made room very appealing to stay longer.
Aufenthalt von 1 Nacht im März 2022
Antwort von Francesco De Micco am 25. Mai 2022
Hi Han, thank you very much for your review, we really appreciate your time that you have dedicated to us. Soon, with regard Francis.

10/10 – Hervorragend

MADELINE

Aufenthalt von 1 Nacht im März 2022

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay in Naples. Near tons of food and coffee.
Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

amir

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful service
It was a wonderful room with a very helpful host. Provided exact directions to the accommodation and suggestions on parking and places to around the neighborhood.
Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Frank

Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Claudio Carlo

Aufenthalt von 2 Nächten im August 2021

10/10 – Hervorragend

Carlo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von Francesco am 26. Nov. 2020
Grazie infinite Carlo, per aver recensito il tuo soggiorno. A presto.

8/10 – Gut

Anna, Torino

Mit der Familie gereist
Gut: Sauberkeit
La posizione di It’s Room nel centro storico di Napoli è invidiabile, nel Vico che è continuazione di Via San Gregorio Armeno. Purtroppo è evidente il degrado della città sulla questione rifiuti. Ottimo l’accesso con codice personale alle camere. Il bagno, esteticamente molto bello, avrebbe bisogno di essere messo a punto sulla funzionalità. Personale molto disponibile e accogliente.
Aufenthalt von 3 Nächten im August 2020

2/10 – Ungenügend

Anna, Switzerland

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Because of Covid-19 I coulnt stay at the Hotel. I treid to get a No-Show Confirmation from the Hitel. I have contacted them several times but didnt receive it.
Aufenthalt von 3 Nächten im März 2020
Antwort von Francesco am 10. Aug. 2020
Good morning, we respond constantly to all calls and emails. In full emergency we had a high load of calls and messages that we solved and answered everyone. We are very sorry to hear this, can you provide us with more details by e-mail? We are waiting for your contact. Best regards.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stort værelse, og god placering i den gamle bydel. Ekstraseng knirkende og knagede meget.
Aufenthalt von 3 Nächten im Februar 2020

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is in an amazing location for the historic center, and despite its unusual and unmarked entrance, became comfortable quickly. The room is spacious and nice, but with 2 flaws. There is no WIFI despite what they say, and this is easily and inexpensively fixed these days with WIFI mesh products, so there's no excuse for that. Also, the eco friendly system that cuts power to the room when you leave also cuts power to the refrigerator, which is crazy. You can't keep food in there or enjoy the complimentary prosecco they give you unless you're going to have it for breakfast after you've been in the room overnight so that the refrigerator is actually cooling.
Aufenthalt von 2 Nächten im Oktober 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ospitalità Napoletana
Struttura molto bella e curata nei particolari. Arricchirei la colazione
Aufenthalt von 3 Nächten im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was more of a bed and breakfast type. It was located in a very popular area just off the narrow shopping streets in the heart of the old town. The rooms were on the top level and were redone very nicely. The room came stocked with a mini fridge with snacks that were free, as well as vouchers to use for breakfast at a nearby bakery (only a few feet from the property). The owners were great at providing advice and input and providing very detailed instructions on how to get into the property, access my key, etc. I stayed 3 nights and only ever interacted with them by text message but it all worked out very well. I was just sad I didn't ever meet my hospitable hosts!
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Francesco am 18. Dez. 2019
Dear guest, Thank you for choosing It's Room and for this warm review. It was a pleasure to welcome you! We hope to see you again and soon. Kind Regards. Francesco De Micco

10/10 – Hervorragend

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ottima sistemazione
Molto curata la stanza, bella vista e posizione strategica a San Gregorio Armeno
Aufenthalt von 1 Nacht im November 2019
Antwort von Francesco am 18. Dez. 2019
Ciao Andrea. La ringraziamo molto per il suo commento positivo. Le opinioni dei nostri ospiti sono per noi fondamentali, in quanto ci aiutano a conoscere i vostri desideri e ci consentono di migliorare costantemente la qualità dei nostri servizi. Cordiali saluti, Francesco De Micco.

10/10 – Hervorragend

Jerome

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2019
Antwort von Francesco De Micco am 22. Nov. 2019
Ciao, Siamo felici che il soggiorno sia stato di gradimento. Con la speranza di rivedervi presto cogliamo l'occasione per porgere i nostri più cordiali saluti.

10/10 – Hervorragend

Tanya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful stay in a wonderful B&B
We stayed here as part of our minimoon and wow what a place to stay! The rooms are absolutely gorgeous! Styled absolutely beautifully, large and spacious. Free mini bar! Breakfast isn’t provided by the b&b but they give you a voucher which can be used at the cafe outside for a drink and pastry- either sweet or savoury and absolutely delicious. We found the hotel really easily on arrival as we walked from the port using google maps on our phones but I get the impression from reception and speaking to the other guests, people must find it hard to find. It is set in a block of flats but suppose as we’ve stayed In similar types of places in Italy, we kind of knew what to look out for. There’s no road directly outside as it is in the historic centre which must be another reason it could be tricky. Wonderful place though and was certainly stay again!
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Francesco am 18. Dez. 2019
Dear Tanya, Thank you for choosing It's Room and for this warm review. A warm Regards. Francesco De Micco

10/10 – Hervorragend

Franck

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Chambre exceptionnelle et localisation parfaite
La chambre romantique est magnifique, spacieuse avec une décoration de très bon goût, disposant d'un petit balcon donnant sur le quartier animé et typique de Naples. Le contact du personnel par WhatsApp est très sympathique mais un accueil physique, ne serait-ce qu'une fois, serait plus agréable. Petit déjeuner très insuffisant, dans un commerce à proximité très moyen. Cela enlève tout le charme passé dans la chambre.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Francesco am 18. Dez. 2019
Hi Franck, thank you so much for this review, hoping that we can see as soon as possible. Best Regards, Francesco De Micco.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The location is great if you're looking to stay in the Old Town center. The building itself is lovely and is decorated just as beautiful as you in the photos. The only thing we didn't enjoy was the fact that we had thought we booked a TWO BEDROOM suite. Instead, we got a 1 bedroom suite (which we let my in-laws sleep in) with a pull out sofa in the living room. Also, the sofa bed was so awful! The framing/mattress was not comfortable at all. We removed the mattress from the sofa bed and placed it on the floor so that it'd be flat rather than the weird hill that the sofa frame was causing. Regardless, my husband and I woke up with pain in our shoulders and backs. I would book again but would be sure there were 2 actual beds. The sofa bed needs to be replaced.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Francesco am 18. Dez. 2019
Dear Guest, Thank you for Choosing It’s Room Naples and for this hearty review. It was a pleasure to welcome you at It’s Room and we hope to see you soon again. Warm Regards. Francesco De Micco

10/10 – Hervorragend

Catherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect overnight hotel!
This hotel was awesome! It was so beautiful and clean when we arrived. However, getting to it is a little difficult. It is on a small street and you have to enter through a locked gate (which they will give you the code for). When you arrive they will buzz you in and tell you to go to floor four. Once we figured that out, it was a perfect spot for the one night stay we had in Naples. I would definitely recommend!
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Francesco am 24. Okt. 2019
Hi Catherine, Thank you for choosing It's Room and for this warm review. It was a pleasure to welcome you! We hope to see you again and soon. A Warm Regards.

10/10 – Hervorragend

Cherene, Calgary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Steps away from shops and restaurants, very lively area. Fantastic rooms and friendly staff.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Francesco am 24. Okt. 2019
Hello, Thank you for reviewing your stay with us. We are happy that the stay was pleasantly beautiful. See you soon. Best Regards

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well updated and modern. Right in the center of town, with many attractions within walking distance. Mini fridge filled with snacks and drinks daily included in cost of stay.
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Francesco am 24. Okt. 2019
Hi Dear Guest, Thank you for reviewing your stay with us. Your opinion is precious to us, thank you for choosing and evaluating us. Greetings